PMO Impact: A small team with a big challenge

1. Old Mill Bay, Devon
PMO Impact:
A small team with a big
challenge
Presented by
Andy Wall – Head of Project and Programme Management Office (PPMO) for
the National Trust

2. #FuturePMO
Does your PMO have
enough players
to win?

3. #FuturePMO
We are Europe’s largest conservation charity
A registered charity, completely independent of Government we rely on income
from membership fees, donations and legacies and revenue raised from our
commercial operations
We have
• 6 million members
• 10,000 full time staff
• 50,000 volunteers
We look after
• 780 miles of coastline
• 250,000ha of land
• 500 historic houses, castles
and monuments
Our strategic objectives
• Climate Action
• Everyone Welcome

4. • £300m per year through projects and programmes
• Over 250 Project & Programme Managers
• Over a 1000 projects in flight
• APM Project Management Company of the Year
• Single framework for delivery
We deliver on a number of levels, including:
• Building conservation
• Nature and wildlife protection
• Construction, infrastructure and civils
• Programming and events
• Archaeology
• Comms, marketing & IT
The Project Environment?
#FuturePMO

5. #FuturePMO
Castlefield Viaduct, Manchester
Castle Drogo, Devon
Wicken Fen, Cambridgeshire

6. Project & Programme
Specialist 1
Project & Programme
Specialist 2
Project Manager Project Analyst
Head of PPMO
Head of Profession
Development &
Capability Specialist
Project Manager
Project Managers
Programme Managers
Coordinators
Consultancy Managers
In our regions we have -
#FuturePMO

7. • Set standards for project delivery
• Provide facilitation and specialist advice at critical points
• Establishing innovative delivery models
• Develop capability across the organisation
• Own the templates, tool and guidance package
• Provide assurance to strategic projects
• Develop project data strategy
What kind of PMO are we?
#FuturePMO
Our Biggest Challenges
Small team with a huge remit
Working in a VERY diverse portfolio
Climate change and sustainability
Geographic spread
Responding to impact of Covid

8. Sustainable Design in
decision making
#FuturePMO
Communities of Practice
Training the PMO, but not in
Project Management!
Make the Project Community
a great place to be
Grouped Project Delivery Model
Level Up
Lessons
Learned
Power to
the people
Consistent comms and a lot of
visibility
Be in the
game

9. #FuturePMO
Example: Reservoirs Grouped Projects
• Split into North and South
• Permanent single Project Board for both
• Act as Board for multiple unique reservoir projects
• Easier to develop and recycle lessons
• Gain economical benefits
• Strategic resourcing and programming
North: 1 Project Board
South: 1 Project Board

10. #FuturePMO
We need to evolve, rather than improve
• Recognise the single framework is no longer fit for purpose
• Our technology needs to evolve to meet demands of organisation
• Growth of the PPMO will include increasingly diverse set of skills