Karin Maule discusses the future of learning and the role of the Project Management Office (PMO). Learning must be strategic, personalized, and develop well-rounded project management skills. The PMO is well-positioned to own the learning plan, ensure return on investment, and enable learning transfer. The future of learning will be quick, on-demand, relevant, immediately applicable, and drive strategic objectives. The PMO can act as the "spider in the web" to map learning needs, paths, and measure impact.

1. #FuturePMO
The Future of
Learning
Karin Maule
Wellingtone

2. #FuturePMO
Karin Maule
 Senior Training Consultant at Wellingtone
 PMP, APM PMQ,MSP, GWCPM, P3M3
assessor
 Instructional designer and trainer specialising
in project and change management
 PPM consultant and maturity assessor
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3. #FuturePMO
Agenda
 Past, Present, Future
 The future of learning
o Strategy
o Personalisation
o Well rounded PPM skills
 The PMO in the future of learning
#FuturePMO

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The future of learning

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The LD professionals review of the Matrix
Learning of the future should be:
• Available quickly
• On demand
• Relevant
• Immediately applicable
• Drive strategic objectives
The learner needs an Operator
Learning is not a machine
activity - it is a human
experience

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Why talk about learning?
“In times of change, learners inherit the earth, while the learned
find themselves beautifully equipped to deal with a world that no
longer exists.”
- Eric Hoffer

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Why talk about a FUTURE of learning
Change is everywhere!

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Past, Present, Future
Past Present What is in the future?
Physical classroom
The same for all practitioners
(who get access)
Focus on technical aspects of
PPM
Dispersed and scattered
“Pick and mix”
Individual
Follows trends
Strategic enabler
Return on investment
Holistic
Personalised
Well rounded PPM skills

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Outputs Capabilities
Outcomes
& Benefits
Strategic
objectives
Learning as a strategic enabler
• Learning cannot be something we do “just because”
• Learning is an investment (time and money) and, like any investment, must have a link to, and
drive, strategic objectives

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Prove return on Investment (ROI)
• Actual cost of training (fees)
• Person hours
• Opportunity cost
• Value of improvement (time saved,
errors reduced, revenue increase)
• Improved reputation
• Employee satisfaction
Cost
Return

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Address all audiences
Identify who:
• Makes sure projects are
done right
• Makes sure the right
projects are done
• Really controls how stuff
happens

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Personalise learning
• Tailored to ways of working
• Appropriate for job and career stage
• Solving real problems
Relevance
• Medium
• Timing: on demand
• Support material
Accessibility
• Clarity
• Coaching
• Resolve questions and problems
• Career guidance
Support
Not a unique
learning solution
for each person,
but for each
person there is:

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classroom
coaching/ observing
experience
The challenge: how can you ensure the learners gets the full 100 in a
post Brexit, post-Covid, New Normal work place?!
Look beyond training

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Well rounded PM skills for today and the future
Technical
project
management
skills
Soft skills
Change
management
skills

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Build “enabling” skills for the future
Process and politics
Leadership and teamwork
(in a virtual world)
Tooling (PPM tool and
collaboration tools)

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Where does the PMO fit
in the future of learning?

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Be more than an Operator

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Be the spider in the web Matrix
Own the plan and
the benefits
Build a career path
Look for new
learning needs
Enable learning
transfer
Provide clarity
• What skills and
capabilities will be
necessary to deliver
the portfolio?
• What is the most
urgent need?
• Track and measure
valuable metrics
• Map out paths to
give direction and
motivation
• Use certifications –
but don’t go
certificate blind!
• Review project
performance gaps
(change requests,
monthly reports)
• Look ahead to
where your projects
are heading – what
skills will your
people need?
• Identify coaches
and experts
• Ensure process and
tools are in place for
when people come
back from the
classroom
• Address all levels of
the organisation
• Facilitate lessons
learned
• What is your best fit
practice?
• What learning do
we offer?
• Who do we go to for
help?

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And also…
Make time and space for
yourselves to learn! PMO

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Thank You
 Learning will be a strategic driver
 The PMO is in a unique position to:
o Own the plans
o Ensure ROI
 Karin Maule
 Karin.maule@outlook.com
 www.wellingtone.co.uk
 Linkedin handle