2. About Us
Advisory firm focused on offshoring – outsourced and captive subsidiaries
Areas of specialization: Product Development, QA, Tech Support, IT Services
In-depth expertise
Extensive industry contacts
Vendor neutral
Clients across industries
Founded in 2001 by M. M. (Sath) Sathyanarayan, leading expert in offshoring
Offshoring Success LLC
www.OffshoringSuccess.com
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3. Offshoring Success LLC
www.OffshoringSuccess.com
About Sath
30 years experience in offshoring, Product Development and IT
Led pioneering effort in offshoring at HP/Tandem beginning in early 90s
Founder/CEO of a startup
Founder and President of Offshoring Success LLC
Senior Advisor to Outsourcing Institute
Examples of work
Fortune 500 company: Increased earnings per share (EPS) by 10% using offshoring
Mid-sized Silicon Valley company: Reduced engineering and support cost from $8.5 Million
a quarter to $5.4 Million a quarter; 40% of current sales now come from products
developed offshore
Silicon Valley Startup: Feasibility, Vendor Selection. Acted as advisor.
Mid-sized Software company: Offshoring Optimization – 25% improvement in business
value
Author of the book: “Offshore Development and Technical Support – Proven
Strategies and Tactics for Success”
Published dozens of articles
Seminars, Workshops, Webinars
Wide ranging topics
International audience
4. Advisory Board, Associates
Advisory Board
Don Fowler, Former CEO, Currently on several boards
Dr. Sridhar Mitta, MD, NextWealth Entrepreneurs, former head global R&D at
Wipro
Associates, Special Expertise
Dawn Consulting. Financial Services Advisory Firm
Royse Law. Law firm devoted to multinational issues
Watson Murthy: 20+ years experience in outsourcing strategy and execution.
Worked with Cisco and HP/Tandem.
Offshoring Success LLC
www.OffshoringSuccess.com
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6. Types of Issues Offshoring Success can help you with
Establish offshoring feasibility
Launch offshoring
Optimize offshore operations
Operational issues
Offshoring Success LLC
www.OffshoringSuccess.com
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7. Establish feasibility
• What are true benefits for my situation?
• What investment do I need to make?
• How do I organize the effort?
• What are the key steps? How long will it take?
• What is the impact on my current staff?
• What are good candidates?
• How much should I manage?
• What are my risks? How do I manage them?
• Do I set up own operation, outsource or BOT (Build-Operate-Transfer)?
• Which country do I go to?
• How do I convince my manager and/or board?
Issues
• Offshoring Feasibility analysis and road map for success
• Key deliverables
• A formal business case
• Road Map with key milestones
Offshoring
Success
Solution
Offshoring Success LLC
www.OffshoringSuccess.com 7
8. Launch offshoring
• If Outsourcing
• How do you select the best vendor from the hundreds?
• How do you make sure that you have addressed issues unique to
offshoring?
• Can you improve your position if you had access to industry knowledge?
• If your own operation
• How do you meet local requirements, establish infrastructure?
• How do you attract management and staff?
• How do you achieve these rapidly?
• Project Implementation
• How do you get the right resources
• How do you do effective TOI?
• How do you assure results?
• Management Processes
• How do you align organizational goals?
• How do you get visibility and control?
Issues
• Will work with you to address these and related issues as an advisor or
Interim Executive
Offshoring
Success
Solution
Offshoring Success LLC
www.OffshoringSuccess.com
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10. Operational issues
• Missed schedules, Offshore Productivity, Quality
• Communication styles different – “Yes” does not really
mean a Yes.
• Longer than expected hours (by your managers and
staff in the US)
Issues
• 1/1 Coaching and problem solving with managers and
execs
• Training/Workshops
Offshoring Success
Solutions
Offshoring Success LLC
www.OffshoringSuccess.com
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11. Engagement models
• Outcome-based
• Team-member of sponsoring exec
• Level of commitment to suit your situation
• Examples: 1 day a week, 2/3 time, ½ time
etc.
• Length of commitment to meet your needs
Interim Executive
• Project based: Fixed Price, T&M
• Retainer
• As-neededAdvisor
Offshoring Success LLC
www.OffshoringSuccess.com
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12. What are your offshoring issues?
Contact Sath
(408) 865-0474
Sath@OffshoringSuccess.com
No cost or obligation for initial consultation
Offshoring Success LLC
www.OffshoringSuccess.com
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