The document introduces e-change, an online change management tool that allows users to learn People-Centered Implementation (PCI) methodology through a web-based package including step-by-step guides, online learning, change tools, and resources. E-change aims to provide a cost-effective, convenient, and integrated way to access proven change management practices for planning and implementing organizational change projects. The online tool offers benefits like eliminating travel costs and time, allowing users to get started on change projects immediately without needing to wait for workshops.

1. Learning and using change
management online
Introducing e-change®
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2. People-Centred Implementation (PCI®) enables
your organisation to increase the value you get
from change
Implement = Install + Change Management (PCI)
Business Case
Achievement
Implement
Value Gap
Install
Time

3. That increase in value is made up from……………
Benefits realisation
Sustainability of change
Organisational change capability
Time taken for user adoption
Impact on work performance

4. Our mission is to help organisations and
individuals implement change successfully
Up to now the only way to learn PCI is through
workshops
More than 10,000 people in over 35 countries are
trained in PCI

5. However, the last five years has opened up new,
exciting possibilities for learning and application
Improvements in web access through reduced costs, more
convenience, and faster speeds
Development of applications like collaboration tools, webinars and
video streaming
Reduction in costs and ease-of-access through sites like YouTube,
Skype, Delicious, LinkedIn
Growth in use of blended applications – web and face-to-face
you have the a current focus on reducing
expenses, travel and time away from work

6. We developed a list of ten criteria to see if we
could make more use of online apps
1. Quality – what parts of this material can be learned online?
2. Expense – will people sometimes have a limited budget for training?
3. Scope – will clients have a lot of people to be trained?
4. Convenience – will people want to learn and use PCI when it’s convenient
to them?
5. Time – will people always have the time to go on a workshop?
6. Geography – will key project people sometimes be virtual and in different
time zones or geographies?
7. Urgency – will they sometimes need to get started right straight-away or
can they wait for a workshop?
8. Learning – will PCI online fit with a number of learning styles and our
culture?
9. Experience – will some people have enough experience to be able to pick
this application up and use it?
10. Support – can we support people with coaching and webinars after the
training?

7. Our conclusion?
Web is a very viable delivery
channel
For some people trade-offs
are necessary
Blended learning can play a
key role
So, developed “e-change®”

8. e-change® is like GPS for change projects
It’s PCI wrapped up in one online package
Step-by-step guide
Online learning
Change tools
Resources
User-customisation features
Simple login over the web

9. We can give you support as you learn to use e-
change®
1. Workshops
2. Webinars
3. Coaching

10. In summary - e-change brings people and
organisations six important benefits
1. Cost effective – cheapest way to access a proven CM methodology
2. Convenient to use – can be learned and used when you want it
3. Saves time – saves valuable time travelling to, and attending workshops
4. Eliminates travel – can quickly train and mobilise virtual project teams or
individual contributors
5. No waiting – people can get started immediately on planning change
projects
6. Integrated – learning, tools, resources and processes all in one place

12. e-change®
Thanks you for your interest
Go to www.changefirst.com
for a brochure, e-change
tour, or to signup for free
trial.
enquiries@changefirst.com