The training and development sector has changed dramatically in the past five years primarily due to new learning technology and customer demand. This session examined the latest trends in L&D and will cover some of the more popular models. The session also looks at how people learn, which can help select training delivery methods. The session will cover the following: • Blended learning – improving the effectiveness of learning interventions – new thinking on how to maximise the benefits • How to use 70-20-10 - a classic formula for blending formal learning with work activities and coaching • The concept of ‘flipped learning’, how modern organisations drive more value from the learning activities • Scaffolding and other techniques to develop learner performance • The Socratic method and Wiederhold’s Matrix – developing learner critical thinking via questioning and helping them to self-improve through reflection • Coaching and mentoring This was presented by Sue Croft - Consultant and Trainer from the International Institute of Learning at FuturePMO 2023, on the 26th of October. FuturePMO is a 1-day PMO event for practitioners at all levels. The conference brings extraordinary speakers from across industries to challenge your PMO and PPM thinking, helping you work smarter. The next one takes place on the 3rd of October 2024 in London. To learn more and book on to the next conference, visit www.FuturePMO.com LinkedIn - https://www.linkedin.com/showcase/11120292 Twitter - https://twitter.com/FuturePMO Facebook - https://www.facebook.com/futurepmoevent/

1. INTERNATIONAL INSTITUTE
FOR LEARNING, INC.
IMPROVING ORGANIZATIONAL PERFORMANCE WITH
INTELLIGENCE, INTEGRITY AND INNOVATION
The Future of Learning
Welcome to my Session!
Susan Croft, IIL
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2. ©International Institute for Learning, Inc. All rights reserved. 2
Meet Your Facilitator
Susan Croft, BA, PMP, NLP, CIPD, ATP
Global Trainer and Executive Coach
International Institute for Learning
• Public Speaker
• Author
• Co-Founder, London School of PR/Nigeria
• Co-Founder, Skill-Pill Ltd
• 30 years of experience as a leadership facilitator, consultant,
and coach for corporations, non-profit organizations, and
international NGOs
• BA from University College London; post-grad diploma from
Bristol Business School
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3. ©International Institute for Learning, Inc. All rights reserved.
This session includes the following topics:
• How People Learn
• Blended and Action Learning
• The Flipped Classroom
• Scaffolding
• Socratic Teaching Method – Coaching versus
Mentoring
Session Overview
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4. ©International Institute for Learning, Inc. All rights reserved.
Topic: How People Learn
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5. ©International Institute for Learning, Inc. All rights reserved.
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6. ©International Institute for Learning, Inc. All rights reserved.
Howard Gardner’s Multiple Intelligences
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7. ©International Institute for Learning, Inc. All rights reserved.
Topic: Blended and Action Learning
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8. ©International Institute for Learning, Inc. All rights reserved.
• Blended Learning, also known as “hybrid
learning,” is an educational model for
teaching students in both a traditional
classroom setting and an online (MOOCs)
or virtual learning environment. In a
corporate setting, it may also include
group assignments, shadowing, and on-
the-job learning
• Action Learning is a process that involves
a small group working on real problems,
taking action, and learning as individuals,
as a team, and as an organization. It
helps organizations develop creative,
flexible, and successful strategies to
pressing problems.
Definitions
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9. ©International Institute for Learning, Inc. All rights reserved.
• Increased student engagement
• Learner-focused
• Promoted autonomy and
independent thinking
• Self-paced to suit work
schedules
• Technology challenges
• Reduced supervision
• Distraction and procrastination
• Lack of commitment
Advantages of BL Disadvantages
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10. ©International Institute for Learning, Inc. All rights reserved.
Topic: The Flipped Classroom
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11. ©International Institute for Learning, Inc. All rights reserved.
• A flipped classroom (FC) is
structured around the idea that
lecture or direct instruction is
not the best use of class time.
Instead, students research,
read, and encounter
information before class,
freeing class time for activities
that involve higher order
thinking and discussion of
concepts
Definition
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12. ©International Institute for Learning, Inc. All rights reserved.
Benefits of FC
• It's flexible
• Students can learn at their own pace
• Students take responsibility for their learning
• Students learn rather than encounter material in
class
• It does not waste time transferring information to
students when that information is available to
them in books or online (Mazur 2009)
• Instructors work more closely with students,
getting to know students better and providing
better assistance
• Increased collaboration between students
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13. ©International Institute for Learning, Inc. All rights reserved.
Topic: Scaffolding – The Trainer as Construction
Engineer
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14. ©International Institute for Learning, Inc. All rights reserved.
"Vygotsky scaffolding" or just "scaffolding," is a teaching method
that helps students learn more by working with a teacher or a
more advanced student to achieve their learning goals.
The theory behind instructional scaffolding is that, compared to
learning independently, students learn more when collaborating
with others who have a wider range of skills and knowledge than
the student currently does. These instructors or peers are the
"scaffolding" who help the student expand her learning
boundaries and learn more than she would be able to on her
own.
Vygotsky scaffolding is part of the education concept "zone of
proximal development" or ZPD. The ZPD is the set of skills or
knowledge a student can't do on her own but can do with the
help or guidance of someone else. It's the skill level just above
where the student currently is.
Definition
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15. ©International Institute for Learning, Inc. All rights reserved.
• Divide learning into small,
manageable steps
• Provide regular feedback
• Include materials which cater to
a wide range of abilities
• Encourage independent thinking
• Set problems
• Think-pair-share
Application
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16. ©International Institute for Learning, Inc. All rights reserved.
Topic: The Socratic Approach to Training
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17. ©International Institute for Learning, Inc. All rights reserved.
The Socratic method of teaching is named after
the great philosopher Socrates. This method is
one of the famous questioning techniques used to
help in decision-making and problem-solving.
Socratic is one of the unconventional teaching
methods. In this method, the shared dialogue
consists of probing, questioning, paraphrasing.
One of the interesting things about the Socratic
method of teaching is that trainers do not use a
lecture approach as part of the classroom
experience. The emphasis is more on open-ended
inquiries and both the students and teachers
participate in it.
Definition
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18. ©International Institute for Learning, Inc. All rights reserved.
Topic: Mentoring and Coaching
What the difference?
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19. ©International Institute for Learning, Inc. All rights reserved.
Thank You for Participating!
©International Institute for Learning, Inc. All rights reserved.
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