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Management Development Program
                              Executive Education
                                      March 2013




  Starbucks
                  Kaffa
Jose Albarracin
David Munoz Andrade
Sandra Fritz
Carlos Guzman
Sriram Nandiraju
Arvind Radhakrishnen
Agenda


Project OBEGA: Optimized Bean to Cup
Experience to Grow in International Arena

• Growth Opportunities

• Increase Net Income

• Optimize Cost Structure
Overview




Current State                   Future State
                               • Expansion in
•   Focus on
    Americas                     China & India


•   High Taxation              •   Tax Efficient
                                   Supply Chain
•   High
    Operating                  •   Right Sourcing
    Cost                           Model
Objective


• Grow Chinese and Indian business to $1 billion
  by 2015

• Increase net international income through tax
  efficiency

• Optimize cost through efficient location model,
  strong alliances and acquisitions
Growth Opportunities
       • China
       • India
Growth


China Strategy – Enable Growth via Acquisitions




• 1st Store in Beijing - 1999
  with help from
  Beijing Mei Da Coffee Co. Ltd.

• 700 to 1,500 stores by 2015
  [China, Hong Kong, Macau, Taiwan]

• Grow Starbucks Corp Chinese market from
  $214 million to $500 million
Acquisition


                                                         China Strategy - Acquisitions
Acquired - H&Q Asia Pacific
ownership of High Grown
Investment Group
                      Was Controlling shareholder of
(Hong Kong) Limited
                      Beijing Mei Da Coffee Co. Ltd.
2006
                      ("Beijing Mei Da Coffee")

                                             Initial 60 stores to 700 locations
                                             with a targeted growth to 1,500
                                             by 2015 throughout Greater
                                             China region
Starbucks Experience

                               Starbucks - China




       •   Promoting high-quality coffee

       •   Personalized handcrafted
           beverages

       •   PRC Starbucks ™ Shared Planet™
           commitment
             • Community Education
             • Environmental Development
Differentiation

                                               China Strategy - Product Differentiation

               • Tazo® China Green Tips Brewed Tea

                           • Bi Luo Chun, a green tea
                           "crisp, fresh flavour”

                           • Mu Dan, a white tea
                           "a fresh, mellow sweetness”

                           • Oriental Beauty, with its
                           "intoxicating floral aroma”


In Chinese, Mao Feng means “hairy crab” – an odd-but-wonderful
description of the twisted and rolled dry tea leaves.
Growth Opportunities
       • China
       • India
Growth



               Strengthen Alliance with TATA




        2015


                    Booming Middle Class & Youth

                   200 Million New Middle Class
                   Consumer Segment by 2015



 2013              New Revenue Stream

               Stores in India generate $15,000
               per day per store
Strong Alliance with TATA




                            2nd largest tea
                        producer, major coffee
                              producer



                        50:50 with Tata Global
                          Beverages $1.16 B



                       Significant Retail Market
                       Presence in India & Asia
                                Pacific
Product Differentiation


                    Local
                    production

                    Tea


                   Experience
Increase
International Net Income
International Operating Strategy


Starbucks European Story
                                                    Increase profitability & Cash flow
Annual revenue 1.3 billion $
Net income 80 Million $                             Additional profit to fuel expansion
1,500 Stores in Europe
Average Europe corporate Tax rate - 30%



Tax Effective Supply chain Management                     Reduce tax liability by 20%




Tax efficiency through realignment of Functions, Assets and Risks



   The Premise for TESCM is Tax Planning & operational planning
                             are integrated
Realignment Structure



     Starbucks Intl Operating Co                  Operating Entities
     o Located in favorable Jurisdiction          o Perform routine functions
     o Centralization of management/Risk          o Bear subordinate risks
     o Entitled to large profits                  o Receive stable and low returns


 Principal Company - Switzerland
  – Headquarters for General Management and Supply Chain
  – Policy & Strategy : price lists, sourcing ,demand planning, Inventory ownership, R&D

 Limited Risk Distributor companies
  – A sales and marketing entity – UK, France,Italy,Spain,Germany and other Nordic countries
  – Sales, Accounts Receivables

  Toll Manufacturing companies
  – An internal “subcontract manufacturer – Netherlands roasting plants & DC across Europe
Tax Efficient Supply Chain Management


                                                                 Sales & Marketing
Corporate         R&D                  Shared Services
                                                                 Limited risk distributor


                                                                            Customer Sales



 Suppliers                Starbucks European HQ
                         Swiss Principal company                        Customers




    Toll Manufacturing                                   Distribution
                                                         centers

  Flow legend            Legal title            Physical flow            Services
Cost Optimization
Location Model


           Build Cost Optimization Model                                     Focus on High Margin Business




                                               Exit from High Operating Cost Zones
                                                                                                       Improved
                                                                                                       Qualification
 • High Operating Margins in                                                                            Process for
   Asia Pacific is 34.6                                                                                  Licensing

 • Lower Operating Margins -
   21.8 in Americas vs 6.5 % in                                        Licensed Stores
                                           Company Owned Stores
   Europe & Africa




Optimize Intra Company Cost Structure to           Invest based on Geo-location          Better Training & Induction for
                                                                                         Starbucks Licensed Store Owners
enable movement of Investment across                          Strategy
Geographies
Increase Depth of Strategic Alliances

     High Operational Cost              Strategic Alliance                  Right Sourcing Model
                                  •   TATA has Asia’s largest Coffee   Blend China Acquisition with TATA’s Existing
 Import 80 % of Arabica Beans         plantation                       strength in
 from Brazil, Europe & Africa
                                  •   Produces more than 10,000        •   Production Capacity
                                      tones of Arabica                 •   Supply Chain Process
                                                                       •   Commodity Hedging




                                                 • Invest&
                                                   Upgrade
                                                                                             • Reduce
          TATA –                                   Production
                                                                                               Cost
          World                                    Capacity
Alliance Brand for                    Product                                      Cost
                                                                                             • Improved
           Tea &                                 • Leverage
                                                                                               Supply
          Coffee                                   Partner
                                                                                               chain
                                                   Supply
                                                   Chain
Recap



    Optimized Bean to Cup Experience to Grow in
    International Arena (OBEGA)

•     Synergize Alliance & Acquisition to Grow

•     Tax Efficient Supply Chain Management

•     Optimize Cost through Location Model
Thank You

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USC Marshall Executive Education - Starbucks strategic-plan

  • 1. Management Development Program Executive Education March 2013 Starbucks Kaffa Jose Albarracin David Munoz Andrade Sandra Fritz Carlos Guzman Sriram Nandiraju Arvind Radhakrishnen
  • 2. Agenda Project OBEGA: Optimized Bean to Cup Experience to Grow in International Arena • Growth Opportunities • Increase Net Income • Optimize Cost Structure
  • 3. Overview Current State Future State • Expansion in • Focus on Americas China & India • High Taxation • Tax Efficient Supply Chain • High Operating • Right Sourcing Cost Model
  • 4. Objective • Grow Chinese and Indian business to $1 billion by 2015 • Increase net international income through tax efficiency • Optimize cost through efficient location model, strong alliances and acquisitions
  • 5. Growth Opportunities • China • India
  • 6. Growth China Strategy – Enable Growth via Acquisitions • 1st Store in Beijing - 1999 with help from Beijing Mei Da Coffee Co. Ltd. • 700 to 1,500 stores by 2015 [China, Hong Kong, Macau, Taiwan] • Grow Starbucks Corp Chinese market from $214 million to $500 million
  • 7. Acquisition China Strategy - Acquisitions Acquired - H&Q Asia Pacific ownership of High Grown Investment Group Was Controlling shareholder of (Hong Kong) Limited Beijing Mei Da Coffee Co. Ltd. 2006 ("Beijing Mei Da Coffee") Initial 60 stores to 700 locations with a targeted growth to 1,500 by 2015 throughout Greater China region
  • 8. Starbucks Experience Starbucks - China • Promoting high-quality coffee • Personalized handcrafted beverages • PRC Starbucks ™ Shared Planet™ commitment • Community Education • Environmental Development
  • 9. Differentiation China Strategy - Product Differentiation • Tazo® China Green Tips Brewed Tea • Bi Luo Chun, a green tea "crisp, fresh flavour” • Mu Dan, a white tea "a fresh, mellow sweetness” • Oriental Beauty, with its "intoxicating floral aroma” In Chinese, Mao Feng means “hairy crab” – an odd-but-wonderful description of the twisted and rolled dry tea leaves.
  • 10. Growth Opportunities • China • India
  • 11. Growth Strengthen Alliance with TATA 2015 Booming Middle Class & Youth 200 Million New Middle Class Consumer Segment by 2015 2013 New Revenue Stream Stores in India generate $15,000 per day per store
  • 12. Strong Alliance with TATA 2nd largest tea producer, major coffee producer 50:50 with Tata Global Beverages $1.16 B Significant Retail Market Presence in India & Asia Pacific
  • 13. Product Differentiation Local production Tea Experience
  • 15. International Operating Strategy Starbucks European Story Increase profitability & Cash flow Annual revenue 1.3 billion $ Net income 80 Million $ Additional profit to fuel expansion 1,500 Stores in Europe Average Europe corporate Tax rate - 30% Tax Effective Supply chain Management Reduce tax liability by 20% Tax efficiency through realignment of Functions, Assets and Risks The Premise for TESCM is Tax Planning & operational planning are integrated
  • 16. Realignment Structure Starbucks Intl Operating Co Operating Entities o Located in favorable Jurisdiction o Perform routine functions o Centralization of management/Risk o Bear subordinate risks o Entitled to large profits o Receive stable and low returns  Principal Company - Switzerland – Headquarters for General Management and Supply Chain – Policy & Strategy : price lists, sourcing ,demand planning, Inventory ownership, R&D  Limited Risk Distributor companies – A sales and marketing entity – UK, France,Italy,Spain,Germany and other Nordic countries – Sales, Accounts Receivables Toll Manufacturing companies – An internal “subcontract manufacturer – Netherlands roasting plants & DC across Europe
  • 17. Tax Efficient Supply Chain Management Sales & Marketing Corporate R&D Shared Services Limited risk distributor Customer Sales Suppliers Starbucks European HQ Swiss Principal company Customers Toll Manufacturing Distribution centers Flow legend Legal title Physical flow Services
  • 19. Location Model Build Cost Optimization Model Focus on High Margin Business Exit from High Operating Cost Zones Improved Qualification • High Operating Margins in Process for Asia Pacific is 34.6 Licensing • Lower Operating Margins - 21.8 in Americas vs 6.5 % in Licensed Stores Company Owned Stores Europe & Africa Optimize Intra Company Cost Structure to Invest based on Geo-location Better Training & Induction for Starbucks Licensed Store Owners enable movement of Investment across Strategy Geographies
  • 20. Increase Depth of Strategic Alliances High Operational Cost Strategic Alliance Right Sourcing Model • TATA has Asia’s largest Coffee Blend China Acquisition with TATA’s Existing Import 80 % of Arabica Beans plantation strength in from Brazil, Europe & Africa • Produces more than 10,000 • Production Capacity tones of Arabica • Supply Chain Process • Commodity Hedging • Invest& Upgrade • Reduce TATA – Production Cost World Capacity Alliance Brand for Product Cost • Improved Tea & • Leverage Supply Coffee Partner chain Supply Chain
  • 21. Recap Optimized Bean to Cup Experience to Grow in International Arena (OBEGA) • Synergize Alliance & Acquisition to Grow • Tax Efficient Supply Chain Management • Optimize Cost through Location Model