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Current State
Current Assumption

To be the leading retailer and brand of coffee in each or our target markets by selling the finest q
products, and by providing each customer a unique Starbucks Experienc

Key Partners

Key Activities

Value Proposition

Customer Relationships

Practice

Practice

Practice

Coffee Bean Growers
franchise partners
Community

Coffee is our core business
Product innovation
Acquit ion strategy
expanding the markets segments to
include breakfast and lunch

Balancing profit social conscience

Practice
new markets, India, china, Asia
pacific
respecting and reflecting regional
2m mobile users: ease of use

shareholders
Business Partners
tea leaf growers
intuitional food service companies
Assumption
that they are all fair-trade producers
ethically sourced
actions taken by 3rd parties

Teavana brand development

Our commitment to creating shareholder value
through the lens of humanity is truly a
cornerstone of star bucks global strength

Assumption
everyone keeps drinking
the ever popular demand
expanding market portfolio

DIY star bucks

Assumption
ppl want to drink SB at home
digitally connected
Global
No adverse health issues with
drinking coffee

M+A
expanding global presence
favorable economy

Key Resources

Cost Structure

Channels

Practice
200k partners incl employees

Practice
Tax compliance
Tax Avoidance
Coffee Bean price

Practice
Social and digital media
Loyalty and card program
mobile tech
54m FB fans
3m twitter
14.6 loyalty cards
7M mobile users
various mix of license and owned
company across the globe

Assumption
Employee engagements

Assumption
The weather does not disrupt supply
Socio/Economic condition in 3rd world
is fine

non unionized
maintain employee benefits
employee freedom of image

crop disease
natural disasters
Maintain profit margins

Assumption
maintain being a company with a conscious

Vertically integrated from seed to cup
Assumption
IT enabled
free wifi in store
distribute quickly via there own
supply chain
Critical Analysis

3 Major Ambers
Customer Relationships
Key Resources
Revenue Stream
3 Minor Red
Future State

Educate the customers into the
effects of the coffee and cream etc.
R+D to reduce fat content or caffeine

Over the past 3 or 4 years, McD, dunking have
a renewed interest, however brand image and
quality is maintaining the customer loyalty
Low risk, stock doubled, competitive package
Added Assumptions and practices
Tested Assumptions
Team Decision to
Change from
Amber to Green
upon review of
new assumptions
and practices
Business Canvas Model on Starbucks.  including immunity to change competing commitments

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Business Canvas Model on Starbucks. including immunity to change competing commitments

  • 1.
  • 2. Current State Current Assumption To be the leading retailer and brand of coffee in each or our target markets by selling the finest q products, and by providing each customer a unique Starbucks Experienc Key Partners Key Activities Value Proposition Customer Relationships Practice Practice Practice Coffee Bean Growers franchise partners Community Coffee is our core business Product innovation Acquit ion strategy expanding the markets segments to include breakfast and lunch Balancing profit social conscience Practice new markets, India, china, Asia pacific respecting and reflecting regional 2m mobile users: ease of use shareholders Business Partners tea leaf growers intuitional food service companies Assumption that they are all fair-trade producers ethically sourced actions taken by 3rd parties Teavana brand development Our commitment to creating shareholder value through the lens of humanity is truly a cornerstone of star bucks global strength Assumption everyone keeps drinking the ever popular demand expanding market portfolio DIY star bucks Assumption ppl want to drink SB at home digitally connected Global No adverse health issues with drinking coffee M+A expanding global presence favorable economy Key Resources Cost Structure Channels Practice 200k partners incl employees Practice Tax compliance Tax Avoidance Coffee Bean price Practice Social and digital media Loyalty and card program mobile tech 54m FB fans 3m twitter 14.6 loyalty cards 7M mobile users various mix of license and owned company across the globe Assumption Employee engagements Assumption The weather does not disrupt supply Socio/Economic condition in 3rd world is fine non unionized maintain employee benefits employee freedom of image crop disease natural disasters Maintain profit margins Assumption maintain being a company with a conscious Vertically integrated from seed to cup Assumption IT enabled free wifi in store distribute quickly via there own supply chain
  • 3. Critical Analysis 3 Major Ambers Customer Relationships Key Resources Revenue Stream 3 Minor Red
  • 4. Future State Educate the customers into the effects of the coffee and cream etc. R+D to reduce fat content or caffeine Over the past 3 or 4 years, McD, dunking have a renewed interest, however brand image and quality is maintaining the customer loyalty Low risk, stock doubled, competitive package Added Assumptions and practices
  • 5. Tested Assumptions Team Decision to Change from Amber to Green upon review of new assumptions and practices