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A New Partnership for Growth:

                          How well does it align?




                      +                   = ?

  November 19, 2012                       Prepared by Alex Radu
Problem
Tim Horton’s is looking for ways to grow sales in
  a sustainable way, while staying true to its
  values and brand image




  Problem      Analysis    Recommendations
Recommendations Snapshot



                 +                      =


 Problem   Analysis   Recommendations
Company-Centric Analysis

                                                     • Great product standardization
                                   Capabilities
                                                     • Online and restaurant dist.


• Recently opened
new roasting plant
                      Capacity
• Low capital req’d
• Large scale                                                        • Consistent, high
                                                                     product quality
                                            Competencies             • Iconic brand and
                                                                     marketing
                                                                     • Competitive price




       Problem          Analysis                  Recommendations
Market-Centric Analysis

                                                                    • Triple-digit growth in
• Fresh, and brewed                             Market              on-demand single serve
the “right” way                             attractiveness
                              Value                                 • 950,000 brewers
• Excellent value,         proposition
                           positioning                              • Very accessible
appropriate pricing
($0.64 - $1.37 / cup)
                                                             • Tassimo margins likely to
                                         Revenue
                                          model              be lower than in restaurant
                                                             • Contract with Kraft




                                   Viability
    Problem             Analysis               Recommendations
Mission Alignment
“Our guiding mission is to deliver superior quality products
  and services for our guests and communities through
  leadership, innovation and partnerships. Our vision is to
  be the quality leader in everything we do.”




  Problem          Analysis      Recommendations
Strategic Plan Alignment
1. Attacking daypart, category and
   marketing opportunities to drive
   same-store sales (i.e. Wi-Fi)
                                           
2. Investing to build our scale and
   brand in new and existing markets
                                           
3. Growing differently in ways we
   haven’t grown before                    
4. Leveraging our core business
   strengths and franchise system          
 Problem      Analysis   Recommendations
Risks
• Cannibalize in-restaurant coffee
• Lower foot traffic, decrease same-store sales
• Recycling (TerraCycle) and sustainability (DJSI)
                                        • Top quality

                                        • Always fresh product

• Fit with brand:                       • Value oriented

                                        • Great service

                                        • Community Leadership


  Problem       Analysis   Recommendations
Recommendations

                       +                       =
• Target at-home coffee drinkers
   • Sell in supermarkets, Tassimo retailers
• Work with Kraft to solve recycling issues
• Focus marketing efforts to combat seasonality of Q1
• Track coffee tin and single-serve sales

  Problem        Analysis    Recommendations
Thank You

            Any questions?

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Initial thoughts on the Tim Horton's Tassimo partnership

  • 1. A New Partnership for Growth: How well does it align? + = ? November 19, 2012 Prepared by Alex Radu
  • 2. Problem Tim Horton’s is looking for ways to grow sales in a sustainable way, while staying true to its values and brand image Problem Analysis Recommendations
  • 3. Recommendations Snapshot + = Problem Analysis Recommendations
  • 4. Company-Centric Analysis • Great product standardization Capabilities • Online and restaurant dist. • Recently opened new roasting plant Capacity • Low capital req’d • Large scale • Consistent, high product quality Competencies • Iconic brand and marketing • Competitive price Problem Analysis Recommendations
  • 5. Market-Centric Analysis • Triple-digit growth in • Fresh, and brewed Market on-demand single serve the “right” way attractiveness Value • 950,000 brewers • Excellent value, proposition positioning • Very accessible appropriate pricing ($0.64 - $1.37 / cup) • Tassimo margins likely to Revenue model be lower than in restaurant • Contract with Kraft Viability Problem Analysis Recommendations
  • 6. Mission Alignment “Our guiding mission is to deliver superior quality products and services for our guests and communities through leadership, innovation and partnerships. Our vision is to be the quality leader in everything we do.” Problem Analysis Recommendations
  • 7. Strategic Plan Alignment 1. Attacking daypart, category and marketing opportunities to drive same-store sales (i.e. Wi-Fi)  2. Investing to build our scale and brand in new and existing markets  3. Growing differently in ways we haven’t grown before  4. Leveraging our core business strengths and franchise system  Problem Analysis Recommendations
  • 8. Risks • Cannibalize in-restaurant coffee • Lower foot traffic, decrease same-store sales • Recycling (TerraCycle) and sustainability (DJSI)  • Top quality  • Always fresh product • Fit with brand:  • Value oriented  • Great service  • Community Leadership Problem Analysis Recommendations
  • 9. Recommendations + = • Target at-home coffee drinkers • Sell in supermarkets, Tassimo retailers • Work with Kraft to solve recycling issues • Focus marketing efforts to combat seasonality of Q1 • Track coffee tin and single-serve sales Problem Analysis Recommendations
  • 10. Thank You Any questions?