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Standard	Operating	
Procedures	Manual	
SCENIC	LUXURY	CRUISES	AND	TOURS	
HELICOPTER	FLIGHT	OPERATIONS	
FOR	THE	VESSEL	ECLIPSE		
DRAFT	|	JUNE	2018
Copyright	©	QC	Aviation,	all	rights	reserved	
QC	Aviation	
8844	Chaps	Avenue		
Fort	Worth,	Texas	76244	
USA
SCENIC	ECLIPSE	HELICOPER	SOP	MANUAL	 I	
©		QC	AVIATION	
Record	of	Changes	
CHANGE	NUMBER	 DATE	OF	CHANGE	
DATE	
ENTERED	
BY	WHOM	ENTERED
II	 SCENIC	ECLIPSE	HELICOPTER	SOP	MANUAL	
©		QC	AVIATION	
Executive	Summary	
To	be	included	in	the	final	version	of	the	report.
II	 SCENIC	ECLIPSE	HELICOPER	SOP	MANUAL	
©		QC	AVIATION	
Acronyms	
AD	 Airworthiness	directive	
AGL	 Above	ground	level	
AML	 Aircraft	Maintenance	Log	
ATC	 Air	traffic	control	
ATIS	 Automatic	Terminal	Information	Service	
CAVOK	 Ceiling	and	Visibility	OK	
CDI	 Course	Deviation	Indicator	
Company	 Scenic	Luxury	Cruises	and	Tours	
CTAF	 Common	traffic	advisory	frequency	
DH	 Decision	height		
ETA	 Estimated	time	of	arrival	
ETD	 Estimated	time	of	deprture	
FAA	 Federal	Aviation	Administration	
FAB	 Fire	alarm	box	
FAF	 Final	approach	fix	
FAR	 Federal	Aviation	Regulation	
FBO	 Fixed-base	operator	
FOD	 Foreign	object	damage	
GPS	 Global	Positioning	Satellite	System	
GPU	 Ground	power	unit	
GS	 Glide	slope
©		QC	AVIATION	
Helideck	 Helicopter	deck	
HLA	 Helicopter	landing	assistant	
HLO	 Helicopter	landing	officer	
IATA	 International	Air	Transport	Association	
ICAO	 International	Civil	Aviation	Organization	
ICS	 Intercommunications	system	
IFR	 Instrument	flight	rules	
kg	 Kilograms	
ILS	 Instrument	landing	system	
LAA	 Local	airport	advisory	
LOC	 Localizer	
Manual	 Scenic	Eclipse	Helicopter	Flight	Operations	Standard	Operating	Procedures	Manual	
MAP	 Missed	approach	point	
MDA	 Minimum	descent	altitude	
MEA	 Minimum	en	route	altitude	
MEL	 Minimum	Equipment	List		
MHz	 Megahertz	
MOCA	 Minimum	obstruction	clearance	altitude	
NM	 Nautical	mile	
NOTAM	 Notices	to	Airmen	
OGE	 Out-of-ground	effect	
PF	 Pilot	flying	
PIC	 Pilot	in	Command	
PNF	 Pilot	not	flying
IV	 SCENIC	ECLIPSE	HELICOPER	SOP	MANUAL	
©		QC	AVIATION	
REIL	 Runway	end	identifier	lights	
RFM	 Rotorcraft	flight	manual	
RPM	 Revolutions	per	minute	
RVR	 Runway	visual	range	
SAR	 Search	and	rescue	
SB	 Service	bulletin	
SMS	 Safety	Management	System	
SOP	 Standard	Operating	Procedure	
SVFR	 Special	visual	flight	rule	
VASI	 Visual	approach	slope	indicator	
VBROC	 Best	rate	of	climb	speed	
VEMD	 Vehicle	and	engine	multifunction	display	
VFR	 Visual	flight	rule	
VHF	 Very	high	frequency	(30-300	MHz)	
VOR	 VHF	omnidirectional	range
©		QC	AVIATION	
Contents	
RECORD	OF	CHANGES	....................................................................................................	I	
EXECUTIVE	SUMMARY	..................................................................................................	II	
ACRONYMS	...................................................................................................................	II	
APPENDICES	................................................................................................................	XII	
1	 INTRODUCTION	.....................................................................................................	13	
1.1	 General	.......................................................................................................................................	13	
1.2	 In	This	Section	.............................................................................................................................	13	
1.3	 Overview	.....................................................................................................................................	13	
1.4	 Organization	...............................................................................................................................	14	
1.5	 Purpose	.......................................................................................................................................	14	
1.6	 Scope	..........................................................................................................................................	14	
1.7	 Decision-Making	.........................................................................................................................	14	
1.8	 Staffing	.......................................................................................................................................	15	
1.9	 Document	Responsibility	............................................................................................................	15	
1.10	 Definitions	..................................................................................................................................	15	
2	 HELICOPTER	SPECIFICATIONS	.................................................................................	16	
2.1	 In	This	Section	.............................................................................................................................	16	
2.2	 Helicopter	SN	8438,	N168SE	.......................................................................................................	16	
2.2.1	 General	Specifications	..............................................................................................	16	
2.2.2	 Aircraft	Details	..........................................................................................................	17	
2.3	 Helicopter	SN	8537,	N169SE	.......................................................................................................	19	
2.3.1	 General	Specifications	..............................................................................................	19	
2.3.2	 Aircraft	Details	..........................................................................................................	20	
3	 FLIGHT	SAFETY	PROCEDURES	.................................................................................	22	
3.1	 In	This	Section	.............................................................................................................................	22	
3.2	 Flight	Crew	Check-In	and	Post-Flight	Times	...............................................................................	23	
3.2.1	 Check-In	Time	...........................................................................................................	23	
3.2.2	 Post-Flight	Time	........................................................................................................	23	
3.3	 Flight	Planning	............................................................................................................................	23	
3.3.1	 Trip	Manifests	...........................................................................................................	23
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3.3.2	 Destination	Heliports	...............................................................................................	23	
3.3.3	 Responsibility	for	Flying	...........................................................................................	24	
3.4	 Required	Publications	.................................................................................................................	24	
3.4.1	 Subscriptions	............................................................................................................	24	
3.4.2	 Contractor-Supplied	Materials	.................................................................................	24	
3.5	 Weather	......................................................................................................................................	25	
3.5.1	 Weather	Limitations	.................................................................................................	25	
3.5.2	 Severe	Weather	and	Weather	Detection	Devices	....................................................	26	
3.6	 Cold-Climate	Operations	............................................................................................................	26	
3.6.1	 Definitions	................................................................................................................	26	
3.6.2	 Radius	of	Action	.......................................................................................................	27	
3.7	 Helicopter	Performance	.............................................................................................................	27	
3.8	 High	Minimums	Captain	.............................................................................................................	27	
3.9	 Noise	Abatement	........................................................................................................................	27	
3.9.1	 Special	Visual	Flight	Rules	Routes	and	Noise	Abatement	Routes	............................	27	
3.10	 Flight	Following	...........................................................................................................................	27	
3.11	 Landing	Sites	–	Non-Airport	and	Heliport	...................................................................................	28	
3.11.1	 Site	Requirements	....................................................................................................	28	
3.11.2	 Prior	to	Landing	........................................................................................................	28	
3.11.3	 Requirements	for	Passengers	...................................................................................	28	
3.12	 Minimum	Landing	Fuel	Reserves	................................................................................................	28	
3.13	 Flight	Crewmember	Trip	Pack	and	Flight	Log	.............................................................................	29	
3.13.1	 Before	Trips	..............................................................................................................	29	
3.13.2	 After	Trips	.................................................................................................................	29	
3.14	 Operating	at	Uncontrolled	Airports	............................................................................................	29	
3.14.1	 Notifications	.............................................................................................................	29	
3.14.2	 Instrument	Flight	Rules	............................................................................................	30	
3.14.3	 Class	G	Airspace	........................................................................................................	30	
3.14.4	 Departures	................................................................................................................	30	
3.15	 Pilot	Airworthiness	Determination	.............................................................................................	30	
3.16	 Aircraft	Pre-flight	Check	.............................................................................................................	31	
3.17	 Use	of	Minimum	Equipment	List	................................................................................................	31	
3.17.1	 Inoperative	Aircraft	Systems	....................................................................................	31	
3.18	 Cold	Weather	Operations	...........................................................................................................	31	
3.18.1	 Hangar	Requirements	..............................................................................................	31	
3.18.2	 Outside	Requirements	..............................................................................................	31	
3.18.3	 Removal	of	Frost,	Ice,	and	Snow	..............................................................................	31	
3.18.4	 Cold-Weather	Flight	Requirements	..........................................................................	32	
3.19	 Repositioning	..............................................................................................................................	32
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3.20	 Towing	........................................................................................................................................	32	
3.21	 Tiedowns	....................................................................................................................................	32	
3.22	 Aircraft	Refueling	Procedures	.....................................................................................................	32	
3.22.1	 Personnel	..................................................................................................................	33	
3.22.2	 Fuel	Trucks	................................................................................................................	33	
3.22.3	 Passengers	................................................................................................................	33	
3.22.4	 Preparation	for	Takeoff	............................................................................................	33	
3.22.5	 Inclement	Weather	..................................................................................................	33	
3.22.6	 Other	Requirements	.................................................................................................	33	
3.22.7	 Quality	......................................................................................................................	34	
3.23	 Ground	Power	Units	...................................................................................................................	34	
3.24	 Emergency	Equipment	...............................................................................................................	34	
3.24.1	 Cabin	Emergency	Equipment	...................................................................................	34	
3.24.2	 Survival	Equipment	Requirements	...........................................................................	34	
3.24.3	 Use	of	Floats	.............................................................................................................	34	
3.25	 Passengers	and	Baggage	.............................................................................................................	35	
3.25.1	 Boarding	and	Deplaning	Passengers	with	Engines	Running	or	Blades	Turning	........	35	
3.25.2	 Baggage	Loading	and	Storage	..................................................................................	35	
3.25.3	 Cabin	Announcements	and	Briefings	.......................................................................	35	
3.25.4	 Portable	Electronic	Devices	......................................................................................	36	
3.26	 Headsets	.....................................................................................................................................	36	
3.27	 Sterile	Cockpit	.............................................................................................................................	36	
3.28	 Operation	of	Flight	Controls	.......................................................................................................	36	
3.29	 Standardization	Program	............................................................................................................	37	
3.29.1	 Purpose	....................................................................................................................	37	
3.29.2	 Deviation	from	Procedures	......................................................................................	37	
3.29.3	 Authority	and	Responsibility	....................................................................................	37	
4	 FLIGHT	OPERATING	PROCEDURES	..........................................................................	38	
4.1	 In	This	Section	.............................................................................................................................	38	
4.2	 Use	of	Checklists	.........................................................................................................................	38	
4.3	 Pre-flight	Procedures	..................................................................................................................	38	
4.3.1	 Before	Starting	Engines	Check	..................................................................................	38	
4.4	 Takeoff	Procedures	.....................................................................................................................	39	
4.4.1	 Takeoff	Briefing	........................................................................................................	39	
4.4.2	 Before	Takeoff	Check	...............................................................................................	39	
4.5	 Before	Landing,	After	Landing,	and	Shutdown	Procedures	........................................................	39	
4.5.1	 Before	Landing	Check	...............................................................................................	39	
4.5.2	 After	Landing	Check	.................................................................................................	39
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4.5.3	 Shutdown	Check	.......................................................................................................	39	
4.6	 Pilot	Post-flight	Check	.................................................................................................................	40	
4.7	 Flight	Crew	Debriefings	..............................................................................................................	40	
4.8	 Standardization	Flights	...............................................................................................................	40	
4.8.1	 Assignments	.............................................................................................................	40	
4.8.2	 Scheduling	................................................................................................................	40	
4.8.3	 Results	Evaluation	....................................................................................................	40	
4.8.4	 Resolution	of	Deficiencies	........................................................................................	41	
4.9	 Use	of	Rotor	Brake	......................................................................................................................	41	
5	 FACILITY	SAFETY	PROCEDURES	...............................................................................	42	
5.1	 In	This	Section	.............................................................................................................................	42	
5.2	 Responsibility	..............................................................................................................................	42	
5.2.1	 Helicopter	Deck,	Refueling	Plant,	and	Competence	.................................................	42	
5.2.2	 Inspection	.................................................................................................................	42	
5.2.3	 Supervision	...............................................................................................................	42	
5.3	 The	Helicopter	Landing	Officer	...................................................................................................	43	
5.3.1	 Landings	...................................................................................................................	43	
5.3.2	 Deviations	.................................................................................................................	44	
5.4	 Manning	the	Helicopter	Deck	.....................................................................................................	44	
5.4.1	 Foam	Cannon	...........................................................................................................	44	
5.4.2	 Refueling	..................................................................................................................	44	
5.4.3	 Other	Personnel	.......................................................................................................	44	
5.5	 Audits	..........................................................................................................................................	45	
5.6	 Training	Programs	......................................................................................................................	45	
5.6.1	 New	Crew	Members	.................................................................................................	45	
5.6.2	 Inactive	Trained	Personnel	.......................................................................................	45	
5.6.3	 Physical	Fitness	.........................................................................................................	45	
5.7	 Maintenance	Program	................................................................................................................	45	
5.8	 Helicopter	Deck	and	Equipment	Parts	........................................................................................	46	
5.8.1	 Obstacles	in	the	Helicopter	Deck	Approach	and	Departure	Sectors	........................	46	
5.8.2	 Friction	.....................................................................................................................	46	
5.8.3	 Windsock	..................................................................................................................	46	
5.8.4	 Identification	............................................................................................................	47	
5.8.5	 Operational	Equipment	............................................................................................	47	
5.8.6	 Rescue	Equipment	....................................................................................................	47	
5.8.7	 Communications	Equipment	....................................................................................	48	
5.8.8	 Signs	.........................................................................................................................	48	
5.9	 Safety	Equipment	.......................................................................................................................	48
©		QC	AVIATION	
5.9.1	 Alarm	Systems	..........................................................................................................	48	
5.9.2	 Firefighting	Equipment	.............................................................................................	49	
5.9.3	 Fire	Water	Systems	..................................................................................................	49	
5.9.4	 Foam	Systems	...........................................................................................................	50	
5.9.5	 Dry	Powder	Systems	.................................................................................................	51	
5.9.6	 Rescue	and	Safety	Equipment	Maintenance	............................................................	51	
5.10	 Clothing	and	Protective	Equipment	............................................................................................	52	
5.10.1	 Equipment	Set	Contents	...........................................................................................	52	
5.10.2	 Location	....................................................................................................................	52	
5.10.3	 Use	of	Protective	Clothing	........................................................................................	52	
5.11	 Operations	..................................................................................................................................	52	
5.11.1	 Operating	on	the	Helicopter	Deck	............................................................................	53	
5.11.2	 Cargo	in	the	Helicopter	............................................................................................	53	
5.11.3	 Communications	......................................................................................................	53	
5.12	 Special	Procedures	and	Operations	............................................................................................	55	
5.12.1	 Emergency	Situations	...............................................................................................	55	
5.12.2	 Basic	Principles	.........................................................................................................	55	
5.12.3	 Fire	in	the	Helicopter	or	on	the	Helicopter	Deck	......................................................	56	
5.12.4	 Helicopter	Crash	on	the	Helicopter	Deck	.................................................................	57	
5.12.5	 Helicopter	Crash	into	the	Sea	...................................................................................	58	
5.12.6	 Emergency	Landing	with	Prior	Notification	..............................................................	58	
5.12.7	 “Safedeck”	Helicopter	Deck	.....................................................................................	59	
5.12.8	 Embarking	and	Disembarking	from	the	Helicopter	in	Strong	Wind	.........................	59	
5.12.9	 Refueling	in	Strong	Wind	..........................................................................................	59	
6	 VESSEL-SPECIFIC	PROCEDURES	...............................................................................	60	
6.1	 In	This	Section	.............................................................................................................................	60	
6.2	 Preamble	....................................................................................................................................	60	
6.3	 Pre-flight	Precautions	.................................................................................................................	60	
6.4	 Fire	Brigade	.................................................................................................................................	61	
6.5	 Communication	..........................................................................................................................	61	
6.6	 Operations	..................................................................................................................................	61	
6.6.1	 Full	Stop	....................................................................................................................	61	
6.6.2	 Hot	Loading	..............................................................................................................	62	
6.7	 Stowing	at	Sea	............................................................................................................................	62	
6.8	 Retrieval	in	Case	of	Ditching	.......................................................................................................	62	
6.9	 Refueling	Operations	..................................................................................................................	62	
6.10	 Transit	Procedures	......................................................................................................................	63	
7	 ANTARCTICA	OPERATIONS	.....................................................................................	64
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©		QC	AVIATION	
7.1	 In	This	Section	.............................................................................................................................	64	
7.2	 General	Conditions	of	Flight	.......................................................................................................	64	
7.3	 Landing	and	Shore	Operations	...................................................................................................	64	
7.3.1	 Passengers	................................................................................................................	65	
7.3.2	 Health	and	Safety	.....................................................................................................	65	
7.4	 Environmental	Considerations	...................................................................................................	66	
7.4.1	 Flight	Paths	and	Landing	Operations	........................................................................	66	
7.4.2	 Leaving	and	Taking	of	Material	................................................................................	66	
7.5	 Operational	and	Safety	Issues	....................................................................................................	67	
7.5.1	 Landings	...................................................................................................................	67	
7.6	 Weather	Forecasts	......................................................................................................................	67	
7.6.1	 Reduced	Visibility	and	Whiteouts	............................................................................	67	
7.6.2	 Drift	Snow	.................................................................................................................	68	
7.7	 Ice	Reconnaissance	Flights	.........................................................................................................	68	
7.7.1	 Definitions	................................................................................................................	68	
7.7.2	 Procedures	...............................................................................................................	69	
7.8	 Landing	on	Sea	Ice	......................................................................................................................	69	
7.9	 Emergencies	...............................................................................................................................	70	
7.9.1	 Recovery	of	Persons	from	Downed	Helicopter	........................................................	70	
7.10	 Aircraft	Safety	.............................................................................................................................	71	
7.11	 Crew	Requirements	....................................................................................................................	71	
7.12	 Certificate	of	Competency	..........................................................................................................	72	
8	 PILOT	CODE	OF	CONDUCT	......................................................................................	73	
8.1	 Introduction	................................................................................................................................	73	
8.2	 In	This	Section	.............................................................................................................................	73	
8.3	 General	Responsibilities	.............................................................................................................	73	
8.3.1	 Best	Practices	...........................................................................................................	74	
8.3.2	 The	I’M	SAFE	Checklist	.............................................................................................	75	
8.4	 Passengers	and	People	on	the	Surface	.......................................................................................	76	
8.4.1	 Best	Practices	...........................................................................................................	76	
8.5	 Training	and	Proficiency	.............................................................................................................	76	
8.5.1	 Training	Requirements	.............................................................................................	77	
8.6	 Security	.......................................................................................................................................	77	
8.7	 Environmental	Issues	..................................................................................................................	77	
8.7.1	 Best	Practices	...........................................................................................................	78	
Figures
©		QC	AVIATION	
	
Tables
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Appendices
SCENIC	ECLIPSE	HELICOPER	SOP	MANUAL	 13	
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1 Introduction	
1.1 General	
The	safe	and	efficient	operation	of	helicopters	requires	a	high	degree	of	skill,	training,	and	coordination.	A	
thorough	understanding	of	procedures	and	policies	involved	is	required	to	safely	and	effectively	perform	
personnel	duties	and	avoid	mishaps.	
Safety	 is	 the	 primary	 objective.	 All	 Scenic	 Luxury	 Cruises	 and	 Tours	 (Company)	 rotary	 wing	 aircraft	
operations	 from	 the	 Scenic	 vessel	 the	 Eclipse	 will	 be	 conducted	 in	 accordance	 with	 applicable	 Federal	
Aviation	Regulations	(FARs),	local	and	national	laws,	manufacturers’	aircraft	manuals	and	limitations,	and	
this	Scenic	Eclipse	Helicopter	Flight	Operations	Standard	Operating	Procedures	(SOP)	Manual	(Manual).	At	
all	times,	aircraft	will	be	operated	in	an	airworthy	condition	and	facilities	maintained	according	to	this	
Manual.	All	aviation	and	ground	personnel	must	utilize	conservative,	sound	judgment	while	planning	and	
executing	their	duties.	
This	Manual	is	a	living	document.	It	should	be	updated	periodically	to	reflect	changes	in	best	practices	and	
operational	requirements.
1.2 In	This	Section	
This	section	discusses	the	following	topics:	
1.3	 Overview	
1.4	 Organization	
1.5	 Purpose	
1.6	 Scope	
1.7	 Decision-Making	
1.8	 Document	Responsibility	
1.9	 Definitions	
1.3 Overview	
This	Manual	provides	the	primary	source	of	information	policies,	procedures,	and	guidelines	for	personnel	
flying	 rotary	 wing	 aircraft	 (pilots	 and	 crew	 members)	 and	 working	 on	 helicopter	 decks	 (helideck	
crew).	The	manual	is	the	primary	document	to	which	all	personnel	shall	refer	unless,	in	the	interest	of	
safety,	a	situation	merits	an	exemption.
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1.4 Organization
The	Manual	is	organized	as	follows:	
Chapter	1	–	6	describe	common	procedures	and	guidelines	based	on	requirements	from	the	authorities	
and	accepted	industrial	standards.	Chapter	7	covers	specific	requirements	relating	to	the	vessel.	
1.5 Purpose
This	Manual	is	intended	to	contribute	to	the	safe	conduct	of	helicopter	operations	on	the	Scenic	Eclipse	by	
ensuring	uniform	standards	and	behavior.	The	following	procedures	are	to	be	utilized	in	all	routine	rotor-
wing	flight	operations	conducted	by	the	Company.	
The	purpose	of	the	manual	is	to	describe	the	areas	of	responsibility	on	the	helideck,	requirements	to	the	
helideck	 crew	 and	 their	 equipment,	 communication	 and	 to	 determine	 how	 activities	 and	 tasks	 are	
managed	and	conducted	so	that	operations	on	the	helideck	are	executed	in	a	safe	and	proper	manner.		
1.6 Scope	
This	Manual	is	intended	to	be	the	primary	source	of	information,	but	it	is	not	possible	for	this	Manual	to	
be	the	only	source	of	information.	Personnel	should	refer	to	other	sources	of	information	where	deemed	
relevant	and	necessary.	
1.7 Decision-Making	
The	Pilot	in	Command	(PIC)	has	overall	responsibility	for	control	of	flight	operations. The	pilot	flying	(PF)	
must	communicate	any	deviation	from	these	SOPs	as	dictated	by	conditions,	or	circumstances	to	the	Chief	
Pilot.	Additionally,	all	flight	crew	members	must	be	made	to	understand	any	deviation.
The	 captain	 of	 a	 vessel	 with	 operational	 helicopters	 is	 faced	 with	 making	 decisions	 involving	 risks	 to	
passengers,	 personnel,	 and	 equipment,	 without	 the	 benefit	 of	 personal	 aviation	 experience.	 For	 this	
reason,	the	captain	shall	seek	the	counsel	of	the	PIC	and	considered	this	counsel	for	decisions	related	to	
helicopter	operations.		
Any	 helicopter	 operation	 shall	 include	 an	 assessment	 of	 aircrew	 survivability.	 This	 assessment	 shall	 be	
based	on	the	possibility	that	the	pilots	and	passengers	might	be	forced	into	a	survival	situation	during	any	
phase	of	a	flight.	Planning	shall	consider	whether	the	pilots	and	passengers	could	be	recovered	within	the	
survival	time	for	the	worst	anticipated	condition.
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1.8 Staffing	
The	number	of	people	engaged	in	a	helicopter	operation	should	be	kept	to	the	minimum	needed	to	safely	
conduct	the	operation,	consistent	with	the	specific	requirements	of	this	Manual.		
1.9 Document	Responsibility
The	Director	of	Helicopter	Operations	is	responsible	for	either	updating	the	Manual,	or	revoking	it	should	
organizational	or	operational	conditions	so	require.		
1.10 Definitions
TO	BE	COMPLETED	LATER
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2 Helicopter	Specifications	
2.1 In	This	Section	
This	section	discusses	the	following	topics:	
2.2	 Helicopter	SN	8438,	N168SE	
2.3	 Helicopter	SN	8537,	N169SE	
2.2 Helicopter	SN	8438,	N168SE	
2.2.1 General	Specifications	
Manufacturer:	 Airbus	
Model:	 H130T2	
Manufacturer’s	Serial	Number:	 8438	
Registration	Mark:	 N168SE	
Number	of	Engines:	 1	
Engine	Make	and	Model:	 Turboméca	ARRIEL	2D	
Certification:	 EASA	Form	52	with	Certificate	of	Conformity	to	FAA	Type	Certificate	
Data	Sheet	H9EH
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2.2.2 Aircraft	Details	
Baseline	Helicopter	
00-10010-05-CI	 H130	Baseline	Aircraft	Definition	130	T2	17.100.01	E	
08-00025-04-CI	 VFR	Day	and	Night	Package,	Included	in	Baseline	Aircraft	Definition	
	 Emergency	Locator	Transmitter:	Kannad	INTEGRA	406	AP-H	
	 Navigational	Antenna,	Very	High	Frequency	(VHF)/VHF	
Omnidirectional	Range	(VOR)/Localizer	(LOC)/Glide	Slope	(GS):		
Garmin	GNC	255A	
	 Intercommunications	System	(ICS):	Garmin	GMA	35	
	 Transponder	(Mode	S):	Garmin	GTX	33H	
	 VHF/VOR/LOC/GS/Global	Positioning	Satellite	System	(GPS):		
Garmin	GTN	750H	
	 Avionic	Display	System:	Garmin	G500H	
General	Equipment	
05-23005-00-CI	 Engine	flushing	device	without	removal	of	cowlings	
05-31025-00-CI	 Tinted	windows	for	front	windscreens	
05-31033-00-CI	 Sun	protected	upper	windows	
05-37015-00-CI	 Dual	controls	
05-42025-03-CI	 Enhanced	air	conditioning	system	
08-83017-00-CI	 Vehicle	and	engine	multifunction	display	(VEMD)	downloadable	kit
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Mission	Equipment	
06-61006-00-FP	 Emergency	floatation	gear	-	fixed	parts	
06-61006-00-RP	 Emergency	floatation	gear	-	removable	parts	
Other	Specifications	
Helicopter	Fuel	Type:	 Jet	A1	
Helicopter	Fuel	Capacity:	 540	Liters	
Helicopter	to	Eclipse	
Communications:	
Via	 VHF	 Radio	 Frequency	 Range	 118.00-136.975	 MHz,	 FM	 Radio	
Frequency	 Range	 138.00-173.995	 MHz	 and	 Iridium-Based	 Satellite	
Phone/Text	Messages
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2.3 Helicopter	SN	8537,	N169SE	
2.3.1 General	Specifications	
Manufacturer:	 Airbus	
Model:	 H130T2	
Manufacturer’s	Serial	Number:	 8537	
Registration	Mark:	 N169SE	
Number	of	Engines:	 1	
Engine	Make	and	Model:	 Turboméca	ARRIEL	2D	
Certification:	 EASA	Form	52	with	Certificate	of	Conformity	to	FAA	Type	Certificate	
Data	Sheet	H9EH
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2.3.2 Aircraft	Details	
Baseline	Helicopter	
00-10010-05-CI	 H130	Baseline	Aircraft	Definition	130	T2	17.100.01	E	
08-00025-04-CI	 VFR	Day	and	Night	Package,	Included	in	Baseline	Aircraft	Definition	
	 Emergency	Locator	Transmitter:	Kannad	INTEGRA	406	AP-H	
	 Navigational	Antenna,	VHF/VOR/	LOC/	GS:	Garmin	GNC	255A	
	 ICS:	Garmin	GMA	35	
	 Transponder	(Mode	S):	Garmin	GTX	33H	
	 VHF/VOR/LOC/GS/GPS:	Garmin	GTN	750H	
	 Avionic	Display	System:	Garmin	G500H	
General	Equipment	
05-23005-00-CI	 Engine	flushing	device	without	removal	of	cowlings	
05-31025-00-CI	 Tinted	windows	for	front	windscreens	
05-31033-00-CI	 Sun	protected	upper	windows	
05-37015-00-CI	 Dual	controls	
05-42025-03-CI	 Enhanced	air	conditioning	system	
08-83017-00-CI	 Vehicle	and	engine	multifunction	display	(VEMD)	downloadable	kit
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Mission	Equipment	
06-26026-00-CI-STC	 Dual	external	cargo	sling	mirrors	
06-27048-00-RP	 Cargo	sling	(1,500	kg)	-	removable	parts	
06-27048-00-FP	 Cargo	sling	(1,500	kg)	-	fixed	parts	
06-61006-00-FP	 Emergency	floatation	gear	-	fixed	parts	
06-61006-00-RP	 Emergency	floatation	gear	-	removable	parts	
Other	Specifications	
Helicopter	Fuel	Type:	 Jet	A1	
Helicopter	Fuel	Capacity:	 540	Liters	
Helicopter	to	Eclipse	
Communications:	
Via	 VHF	 Radio	 Frequency	 Range	 118.00-136.975	 MHz,	 FM	 Radio	
Frequency	 Range	 138.00-173.995	 MHz	 and	 Iridium-Based	 Satellite	
Phone/Text	Messages
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3 Flight	Safety	Procedures	
This	 section	 establishes	 criteria	 essential	 to	 the	 safety	 of	 flight	 operations	 conducted	 from	 the	 Scenic	
Eclipse.	
3.1 In	This	Section	
This	section	discusses	the	following	topics:	
3.2	 Flight	Crew	Check-In	and	Post-Flight	Times	
3.3	 Flight	Planning	
3.4	 Required	Publications	
3.5	 Weather	
3.6	 Cold-Climate	Operations	
3.7	 Helicopter	Performance	
3.8	 High	Minimums	Captain	
3.9	 Noise	Abatement	
3.10	 Flight	Following	
3.11	 Landing	Sites	–	Non-Airport	and	Heliport	
3.12	 Minimum	Landing	Fuel	Reserves	
3.13	 Flight	Crewmember	Trip	Pack	and	Flight	Log	
3.14	 Operating	at	Uncontrolled	Airports	
3.15	 Pilot	Airworthiness	Determination	
3.16	 Aircraft	Pre-flight	Check	
3.17	 Use	of	Minimum	Equipment	List	
3.18	 Cold	Weather	Operations	
3.19	 Repositioning	
3.20	 Towing	
3.21	 Tiedowns	
3.22	 Aircraft	Refueling	Procedures	
3.23	 Ground	Power	Units	
3.24	 Emergency	Equipment	
3.25	 Passengers	and	Baggage	
3.26	 Headsets	
3.27	 Sterile	Cockpit	
3.28	 Operation	of	Flight	Controls	
3.29	 Standardization	Program
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3.2 Flight	Crew	Check-In	and	Post-Flight	Times		
3.2.1 Check-In	Time	
Members	of	the	flight	crew	shall	check	in	for	flights	no	less	than	one	hour	and	15	minutes	(1:15)	prior	to	
the	 scheduled	 departure	 time.	 The	 PIC	 may	 designate	 an	 earlier	 check-in	 time	 should	 they	 determine	
conditions	warrant	additional	preparation	time	prior	to	departure.	
3.2.2 Post-Flight	Time	
The	post-flight	period	is	assumed	to	be	thirty	(30)	minutes.	
3.3 Flight	Planning	
The	PIC	is	responsible	for	flight	planning	and	related	information	(e.g.,	catering,	ground	transportation,	
servicing	requirements,	reservations).	The	PIC	may	assign	this	duty	to	the	other	pilot,	but	the	PIC	retains	
responsibility.	 The	 pilot	 performing	 the	 flight	 planning	 shall	 make	 the	 maximum	 use	 of	 available	
information	and	specialized	equipment	(e.g.,	computer	flight	planning,	commercial	weather	services).	
3.3.1 Trip	Manifests	
Both	 pilots	 will	 thoroughly	 review	 the	 trip	 manifest	 prepared	 by	 Flight	 Dispatch.	 Discrepancies	 or	
questions	should	be	reviewed	with	the	dispatcher.	To	properly	plan	fuel,	the	number	of	passengers	on	
each	leg	must	be	confirmed.	All	ground	transportation	needs	must	be	understood	and	coordinated	with	
the	ship’s	personnel,	where	appropriate.		
3.3.2 Destination	Heliports	
Flight-following	 personnel	 will	 make	 every	 possible	 effort	 to	 determine	 heliport	 conditions	 before	 the	
flight	and	relay	this	information	to	the	crew,	as	heliports	are	not	normally	included	in	Notices	to	Airmen	
(NOTAM)	 reports	 issued	 by	 local	 flight	 service	 facilities.	 At	 certain	 times,	 the	 PIC	 will	 be	 required	 to	
ascertain	 the	 heliport	 conditions	 (e.g.,	 holidays,	 weekends,	 change	 of	 destinations,	 winter	 snows,	
dignitary	or	politician	closures,	delays).		
It	is	ultimately	the	PIC’s	responsibility	to	ascertain	heliport	conditions	and	to	confirm	them	at	least	30	
minutes	 prior	 to	 arrival	 via	 a	 call	 to	 the	 destination	 heliport	 or	 controlling	 authority	 for	 the	 latest	
advisories.	The	PIC	will	be	provided	a	contact	number	prior	to	the	proposed	flight	departure.	If	a	phone	
call	is	not	feasible,	the	PIC	should	make	radio	contact	as	early	as	possible	into	the	flight	to	allow	a	change	
of	destination	if	conditions	warrant.
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The	Dispatcher	will	always	arrange	landing	authority	at	privately	operated	heliports.		
3.3.3 Responsibility	for	Flying	
The	 senior	 pilot	 will	 fly	 the	 first	 leg	 as	 PIC	 (Captain).	 Subsequent	 legs	 shall	 be	 alternated	 by	 mutual	
agreement	between	the	pilots	and	in	accordance	with	operational	qualifications.	
3.4 Required	Publications	
Each	Company	aircraft	must	carry	on	board	during	all	flight	operations:	
§ Approved	Rotorcraft	Flight	Manual	
§ Airworthiness	Certificate	
§ Certificate	of	Registration	
§ Copy	of	Insurance	Coverage	Documentation	
§ Weight	and	Balance	Lists	
§ The	Minimum	Equipment	List	(MEL)	
§ A	current	set	of	aeronautical	charts	
Each	base	of	operation	will	maintain	a	current	copy	of	Dangerous	Goods	Regulations,	the	International	Air	
Transport	Association’s	(IATA)	hazardous	material	manual.	
3.4.1 Subscriptions	
§ The	Department	maintains	subscriptions	to	FAA	and	Jeppesen	for	each	aircraft	and	base	and,	
where	applicable,	a	revision	service.	The	subscription	shall	include:		
§ FAA-approved	rotorcraft	flight	manual	(RFM);	
§ Any	applicable	supplements	and	operating	handbooks	for	each	aircraft	and	for	installed	optional	
equipment;	and	
§ Color,	shaded	terrain	charts,	and	pictorial	approach	charts,	where	available.	
Additional	 or	 supplemental	 publications	 may	 be	 obtained	 as	 needed.	 The	 Chief	 Pilot	 must	 approve	 all	
subscriptions	and	major	purchases	of	publications.	
3.4.2 Contractor-Supplied	Materials	
Contract	aircraft	suppliers	shall	provide,	for	the	aircraft	being	supplied,	all	required:		
§ Documents;
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§ Manuals;	
§ Approach	and	navigation	charts	and	maps;	
§ Certificates;	
§ Licenses;	
§ Logs;	and		
§ Other	written	information.		
All	contractor-supplied	material	must	be	complete	and	current.	
3.5 Weather	
Prior	to	each	flight,	the	PIC	will	obtain	aviation	weather	reports	and	forecasts.	The	PIC	shall	analyze	the	
following	data	to	determine	the	effect	on	the	proposed	operations:	
§ Latest	NOTAM	for	the	point	of	departure,	flight	route,	the	destination,	and	the	alternate	
destination.	
§ Surface	weather	observations	for	pertinent	stations.	
§ Forecasts	for	all	pertinent	routes	and	stations.	
§ Reports	or	forecasts	of	severe	weather,	turbulence,	or	icing	that	could	affect	the	proposed	flight.	
§ Any	known	air	traffic	delays.	
Pilots	will	check	weather	forecasts	sufficiently	in	advance	of	a	proposed	flight	and	notify	Flight	Dispatch	of	
any	 conditions	 that	 may	 affect	 passenger	 schedules.	 Pilots	 should	 check	 weather	 forecasts	 the	 night	
before	any	early	morning	departure.	The	PIC	retains	full	responsibility	for	these	duties,	but	may	delegate	
some	or	all	of	them.	
3.5.1 Weather	Limitations	
Existing	 and	 forecast	 weather	 may	 be	 a	 limiting	 factor	 in	 helicopter	 operations.	 Wind,	 coverage	 and	
thickness	 of	 cloud	 layers,	 visibility,	 temperature,	 sea	 state,	 precipitation,	 and	 distance	 to	 a	 suitable	
alternate	landing	site	shall	be	considered	in	determining	if	a	flight	will	proceed.	The	following	operational	
limitation	provisions	are	intended	to	simplify	critical	area	decision-making.		
Careful	planning	and	in-flight	evaluation	should	preclude	pilots	flying	into	adverse	weather	conditions,	but	
in	 the	 event	 pilots	 encounter	 adverse	 weather	 conditions	 that	 had	 not	 been	 forecast,	 they	 shall	 take	
immediate	action	to	avoid	further	exposure.
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Day	Operations	
No	pilot	may	operate	under	visual	flight	rules	(VFR)	for	day	operations	with	less	than	one	statute	mile	of	
visibility	or	a	ceiling	of	less	than	five	hundred	(500)	feet.		
Night	Operations	
Operations	will	not	be	conducted	at	night.	
Controlled	Airspace	
The	floor	of	controlled	airspace	must	be	carefully	noted	along	all	routes	to	be	flown.	A	Special	VFR	(SVFR)	
clearance	issued	under	FAR	91.157	must	be	obtained	in	the	event	controlled	airspace	is	to	be	entered	
with	less	than	the	weather	minimums	prescribed	for	that	airspace	under	FAR	91.155.	
Freezing	and	Icing	
No	flight	will	be	dispatched	into	forecast	or	reported	freezing	precipitation.	Pilots	may	not	continue	flight	
in	icing	conditions.	
Wind	
No	 landings	 will	 be	 allowed	 when	 wind	 gusts	 greater	 than	 35	 knots	 are	 reported,	 unless	 the	 PIC	
determines	a	safe	landing	can	be	made	while	taking	into	consideration	wind	direction,	condition	of	the	
helideck,	etc.	
3.5.2 Severe	Weather	and	Weather	Detection	Devices	
To	the	maximum	extent	possible,	pilots	shall	avoid	flights	into	areas	of	known	or	forecast	severe	weather	
(e.g.,	thunderstorms,	turbulence).	When	flight	is	necessary	into	areas	of	reported	severe	weather,	visual	
means,	 airborne	 radar,	 and	 air	 traffic	 control	 assistance	 (when	 available)	 shall	 be	 used	 to	 facilitate	
avoidance.	
3.6 Cold-Climate	Operations	
3.6.1 Definitions	
Operational	Limit	is	the	range	of	the	aircraft	as	limited	by	fuel,	precise	navigation	capability,	two-way	
communications,	and	weather.
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3.6.2 Radius	of	Action	
Single	helicopter	operations	to	remote	areas	inaccessible	to	the	ship,	where	the	ship	is	the	only	search	
and	rescue	(SAR)	resource	available	are	prohibited.		
Two	aircraft	may	conduct	unrestricted	operations	within	a	radius	of	action	equal	to	their	operational	limit.	
3.7 Helicopter	Performance	
Clear	approach	and	departure	paths,	consistent	with	aircraft	performance	shall	be	utilized.	
3.8 High	Minimums	Captain	
Any	new	captain	who	has	not	yet	completed	one	hundred	(100)	flight	hours	as	PIC	in	the	EC130T2,	or	has	
not	yet	completed	fifty	(50)	flight	hours	as	PIC	in	another	type	of	Company	aircraft,	will	be	subject	to	the	
following	restrictions:	
§ Minimum	takeoff	visibility	of	at	least	three	(3)	miles.	
§ Whenever	it	appears	that	the	known	or	forecast	weather	conditions	are	insufficient	for	the	
planned	flight,	the	high-minimums	PIC	must	notify	Flight	Dispatch	as	soon	as	possible.	
3.9 Noise	Abatement	
Pilots	will	adhere	to	published	noise	abatement	procedures	and	voluntary	curfews,	except	in	the	case	
when	the	safety	of	flight	is	involved.	
3.9.1 Special	Visual	Flight	Rules	Routes	and	Noise	Abatement	
Routes	
Helicopter	 flights	 shall	 utilize	 SVFR	 routes	 when	 available.	 These	 helicopter	 routes	 shall	 be	 flown	
whenever	possible.	The	highest	acceptable	altitude	shall	be	flown	on	the	prescribed	routes	to	reduce	the	
impact	to	noise	sensitive	areas.	
3.10 Flight	Following	
Whenever	possible,	crews	will	maintain	flight	following	and	radar	advisories	with	air	traffic	control	(ATC)	
facilities	during	VFR	flights.	This	kind	of	positive	communication	enhances	safety	and	is	important	should	
unforeseen	circumstances	arise.
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3.11 Landing	Sites	–	Non-Airport	and	Heliport	
An	 optimum	 location	 for	 an	 Off-Airport/Heliport	 landing	 site	 is	 one	 that	 is	 in	 close	 proximity	 to	 the	
location	of	the	passengers.	Company	helicopter	pilots	will	use	their	best	judgment	when	considering	a	
potential	landing	site.	Some	factors	that	must	be	reviewed	include,	but	are	not	limited	to,	the	following:	
§ Obstruction	clearance.	
§ Ground	slope.	
§ Noise	sensitive	communities	around	the	operating	area.	
§ Foreign	object	damage	(FOD)	hazards.	
3.11.1 Site	Requirements	
A	suitable	landing	site	will	measure	a	minimum	of	seventy-five	(75)	by	seventy-five	(75)	feet.	It	may	be	
located	on	the	ground,	a	marine	vessel,	an	elevated	platform,	or	the	roof	of	a	building	or	parking	garage.	
A	suitable	landing	area	will	provide	a	visual	means	to	determine	wind	direction	(e.g.,	wind	sock,	weather	
vane,	smoke	stack,	flags).	Paving	is	not	required	in	the	landing	area,	but	it	may	not	have	loose	objects	that	
could	be	blown	up	into	the	rotor	system	or	engine	intakes.	The	landing	surface	must	be	dry,	firm,	level	
and	able	to	support	the	weight	of	the	aircraft	and	should	have	at	least	one	clear	approach	and	departure	
path.	
3.11.2 Prior	to	Landing	
Prior	to	landing	at	an	Off-Airport	site,	Flight	Dispatch	or	the	helicopter	pilots	will	confirm	with	the	local	
authorities	that	the	helicopter	landings	are	authorized	at	the	proposed	landing	location.	A	high	and	low	
reconnaissance	of	the	site	will	be	performed	prior	to	committing	to	a	landing.	
3.11.3 Requirements	for	Passengers	
Passenger	protection	must	be	provided	at	all	times	the	helicopter	is	operated	on	the	ground.	Passengers	
must	never	approach	or	depart	the	helicopter	unless	escorted	by	a	crewmember	or	ground	personnel	
trained	in	helicopter	safety	procedures.	The	PIC	is	responsible	for	determining	that	these	requirements	
are	satisfied.	 	
3.12 Minimum	Landing	Fuel	Reserves	
The	minimum	reserve	fuel	planned	to	be	on	board	the	Company	helicopter	at	the	time	of	landing	is	a	20-
minute	reserve.	The	minimum	fuel	reserve	is	designed	as	an	absolute	minimum	and	should	not	be	used	as	
a	 landing	 fuel	 target.	 If	 a	 landing	 is	 made	 with	 less	 than	 the	 specified	 quantity	 of	 fuel	 on	 board,	 the
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Company-assigned	 PIC	 shall	 submit	 a	 written	 report	 explaining	 the	 use	 of	 the	 reserve	 specified	 to	 the	
Chief	Pilot	within	five	(5)	working	days.	
3.13 Flight	Crewmember	Trip	Pack	and	Flight	Log	
3.13.1 Before	Trips	
Flight	Dispatch	will	issue	a	Trip	Manifest	for	each	crewmember	assigned	to	a	Company-scheduled	trip.	
Crew	members	are	responsible	for	verifying	the	accuracy	of	the	Passenger	Manifest	(i.e.	all	passengers	
accounted	for)	and	destination	with	the	lead	passenger	prior	to	departure.	Additionally,	crew	members	
must	 notify	 Flight	 Dispatch	prior	 to	 departure	 in	 the	 case	 any	 changes	 are	 made	 to	 an	 itinerary	 while	
conducting	a	trip.	
3.13.2 After	Trips	
After	completion	of	a	trip,	the	Company-assigned	PIC	shall	complete	the	passenger	manifest(s)	and	flight	
log(s)	entries	and	submit	them	to	Flight	Dispatch.	Incorrect	or	obsolete	leg	data	information	found	by	the	
flight	crew	should	be	corrected	and	the	new	information	provided	to	Flight	Dispatch.	
3.14 Operating	at	Uncontrolled	Airports	
The	 following	 are	 recommended	 operating	 procedures	 for	 operating	 on	 or	 in	 the	 vicinity	 of	 an	
uncontrolled	airport.		
3.14.1 Notifications	
When	 approximately	 fifteen	 (15)	 miles	 out,	 pilots	 should	 ask	 ATC	 if	 there	 is	 any	 conflicting	 traffic	 and	
monitor	the	ATC	frequency	for	traffic	alerts.		
Approximately	ten	miles	out,	pilots	shall	broadcast,	in	the	blind	if	necessary,	position	and	intentions	on	
the	Common	traffic	advisory	frequency	(CTAF)	or	local	airport	advisory	(LAA).		
Calls	recommended	on	CTAF	or	LAA	are:		
§ Ten	miles	out.	
§ Entering	downwind.	
§ Base.	
§ Final.	
§ Exiting	the	runway.
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3.14.2 Instrument	Flight	Rules		
Operations	under	instrument	flight	rules	(IFR)	are	prohibited.	
3.14.3 Class	G	Airspace	
When	operating	on	or	in	the	vicinity	of	an	airport	in	class	G	airspace,	the	FAA	requires	that	each	pilot	of	a	
helicopter	avoid	the	flow	of	fixed-wing	aircraft.	It	is	the	responsibility	of	the	PIC	to	ensure	that	the	landing	
area	is	clear.	If	conditions	permit,	an	approach	overhead	the	airport	helps	to	verify	that	the	runway	or	
landing	 area	 is	 clear,	 the	 wind	 direction,	 the	 runway	 in	 use,	 and	 increases	 the	 probability	 of	 visual	
acquisition	by	other	aircraft.		
3.14.4 Departures	
When	departing	from	an	uncontrolled	airport,	broadcast	departure	intentions	before	taxiing	and	before	
taking	the	runway.	Pilots	should	comply	with	the	departure	procedures	for	the	airport	including	noise	
abatement	procedures.	Recommended	procedures	are	as	follows:	
§ Make	frequent	radio	calls.	Request	any	traffic	in	the	vicinity	of	the	airport	to	self	identify	so	you	
are	aware	of	each	other’s	presence.		
§ Turn	on	all	exterior	lights	for	greater	visibility.	
§ BE	ALERT.	
§ Prior	to	departing	on	the	trip,	inquire	about	runway	conditions,	weather,	NOTAM,	runway	
lighting,	obstacles,	or	any	possible	hazards.	
§ Review	charts	prior	to	flight	and	note	minimum	altitudes	for	terrain	clearance.	
3.15 Pilot	Airworthiness	Determination	
The	 final	 responsibility	 for	 determining	 airworthiness	 of	 the	 aircraft	 rests	 with	 the	 PIC	 (FAR	 91.7).	 In	
addition	to	completing	a	pre-flight	check,	the	PIC	shall	thoroughly	review	the	maintenance	run	sheet	and	
confirm	that	the	aircraft	is	in	an	airworthy	condition.	These	responsibilities	include,	but	are	not	limited,	to	
ensuring	the	following:	
§ Compliance	with	all	applicable	airworthiness	directives	(ADs)	and	mandatory	service	bulletins	
(SBs).	
§ The	planned	flight	or	series	of	flights	will	not	exceed	the	time	remaining	for	the	time/date	
maintenance	requirements	as	shown	on	the	“Item	Due”	sticker.	
§ All	inspection	due	dates,	hour,	or	cycle	limits	have	been	carried	forward	and	are	not	past	due.	
§ All	maintenance	discrepancies	have	been	corrected	or	deferred	in	accordance	with	the	MEL.	All	
maintenance	record	entries	shall	be	completed	and	signed	by	a	certified	technician	approving	the	
aircraft	for	return	to	service.
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§ The	deferred	items	do	not	render	the	aircraft	unsuitable	for	the	planned	flight	or	series	of	flights.	
§ That	all	required	equipment	and	documents	are	on	board.	
3.16 Aircraft	Pre-flight	Check	
Pre-flight	checks	are	to	be	accomplished	by	a	pilot	in	accordance	with	the	Rotorcraft	Flight	Manual.	
3.17 Use	of	Minimum	Equipment	List	
The	FAA	requires	that	all	systems,	components	and	equipment	be	in	operating	condition	prior	to	aircraft	
dispatch	unless	allowed	to	be	inoperative	by	an	FAA-approved	MEL.	An	FAA-approved	copy	of	the	MEL	
shall	be	carried	on	board	each	Company	aircraft.	
3.17.1 Inoperative	Aircraft	Systems		
If	an	aircraft	system	becomes	inoperative	away	from	the	home	maintenance	base,	the	pilot	will	enter	the	
discrepancy	in	the	aircraft	maintenance	log	(AML).	If	the	MEL	allows,	a	number,	“per	MEL”,	may	defer	an	
inoperative	item.	Any	maintenance	or	operational	action,	installation	of	placards	or	mechanical	stops,	etc.	
the	MEL	requires	must	be	completed	prior	to	the	next	flight.	
3.18 Cold	Weather	Operations	
3.18.1 Hangar	Requirements	
Department	aircraft	should	be	hangared	when	freezing	precipitation	or	snow	is	anticipated.		
3.18.2 Outside	Requirements	
Aircraft	parked	outside	should	be	headed	into	the	wind,	when	possible,	to	minimize	the	accumulation	of	
frozen	precipitation	in	the	openings	around	flight	control	surfaces.	Covers	and	plugs	must	be	installed	to	
protect	the	engine	inlets	from	accumulation	while	the	aircraft	is	parked.		
3.18.3 Removal	of	Frost,	Ice,	and	Snow	
If	the	aircraft	is	exposed	to	accumulations	of	frost,	ice	or	snow,	the	contamination	will	be	removed	in	
accordance	with	the	aircraft	manufacturer’s	recommended	procedures	and	industry-standard	methods
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prior	to	flight.	The	aircraft	should	be	pre-heated,	when	possible,	prior	to	attempting	to	activate	any	of	the	
aircraft	systems.		
3.18.4 Cold-Weather	Flight	Requirements	
Restrictions	
Flight	must	not	be	attempted	into	known	or	forecast	icing	conditions.	
No	pilot	shall	attempt	a	takeoff	if	the	aircraft	has	frost,	snow,	or	ice	adhering	to	any	windshield,	power	
plant	 installation,	 flight	 or	 rate	 instrument	 system,	 wings,	 rotors,	 control	 surfaces,	 or	 other	 areas	 that	
could	affect	flight	characteristics	or	performance.		
De-icing	
Any	aircraft	that	has	frost,	snow,	or	ice	accumulations	must	be	de-iced	prior	to	flight	in	accordance	with	
the	manufacturer’s	recommended	procedures,	using	industry-standard	procedures	and	materials.	
3.19 Repositioning	
Helicopters	shall	not	be	ground	taxied	on	the	flight	deck.	Repositioning	a	helicopter	under	power	shall	
only	be	accomplished	by	hover	taxi.		
3.20 Towing	
All	towing	operations	will	be	performed	in	accordance	with	the	methods	and	limitations	described	in	the	
appropriate	sections	of	the	RFM	and	maintenance	manual.	Helicopters	shall	never	be	towed	or	pushed	
while	rotors	are	engaged	or	while	the	ship	is	turning.		
3.21 Tiedowns	
When	sea	conditions	on	the	helideck	require	it,	the	aircraft	must	have	the	tiedowns	attached.	Tiedowns	
must	also	be	used	at	all	times	while	the	aircraft	are	stowed	in	the	hangar	underway.	
3.22 Aircraft	Refueling	Procedures	
The	following	aircraft	refueling	procedures	must	be	followed.
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3.22.1 Personnel	
The	PIC	is	responsible	for	ensuring	that	fuel	is	of	the	proper	grade	and	sumped	for	quality,	and	that	the	
desired	amount	is	placed	into	the	aircraft	fuel	tank.	The	PIC	may	delegate	the	fueling	of	the	aircraft	but	
retains	the	responsibility.		
The	PIC	or	mechanic	will	supervise	the	refueling	and	ensure	that	the	appropriate	safety	measures	are	
taken	 before	 fueling	 commences.	 The	 supervising	 crewmember	 will	 physically	 check	 the	 fuel	 caps	 for	
security	at	the	completion	of	fueling	and	will	ensure	that	all	bonding	cables	are	disconnected	from	the	
aircraft.	 The	 crewmember	 should	 verify	 that	 the	 refueling	 equipment	 is	 labeled	 with	 the	 name	 of	 the	
product	ordered	(e.g.,	Jet	A,	Jet	A-1,	JP-4),	and	that	there	is	no	equipment	positioned	under	any	part	of	
the	aircraft	that	could	settle	during	refueling.		
The	personnel	used	for	hot	fueling	must	have	prior	experience	fueling	helicopters	with	engines	running	
and	blades	turning.	A	suitable	fire	extinguisher	must	be	readily	available	during	all	fueling	operations	and	
a	pilot	must	remain	at	the	controls	with	the	engines	at	flight	idle.	
3.22.2 Fuel	Trucks	
Fuel	 trucks	 should	 be	 parked	 so	 that	 the	 truck	 could	 be	 moved	 away	 from	 the	 aircraft	 in	 case	 of	 a	
malfunction	or	emergency.	The	fuel	truck	will	be	bonded	to	the	aircraft	structure	at	the	recommended	
bonding	point	and	the	nozzle	ground	wire	attached	prior	to	commencing	fueling.	
3.22.3 Passengers	
No	fueling	will	be	performed	with	passengers	onboard	the	aircraft.		
3.22.4 Preparation	for	Takeoff	
The	bonding	cables	and	fuel	hose	must	be	clear	of	the	aircraft	before	takeoff.	
3.22.5 Inclement	Weather	
No	fueling	will	be	allowed	if	a	thunderstorm	is	in	the	immediate	vicinity	of	the	fueling	facility.		
3.22.6 Other	Requirements	
All	strobe	lights	will	be	turned	off	and	no	radio	transmissions	shall	be	made	during	fueling.
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3.22.7 Quality	
If	 there	 is	 any	 question	 as	 to	 the	 quality	 of	 the	 fuel	 or	 fueling	 equipment	 being	 used,	 the	 flight	
crewmember	will	request	that	a	sample	be	taken	from	the	final	fuel	filter	of	the	refueler	or	from	the	
delivery	 nozzle	 being	 used	 to	 refuel	 the	 aircraft	 prior	 to	 accepting	 fuel	 into	 the	 aircraft.	 Fuel	 samples	
should	have	a	clear	and	bright	appearance	and	have	no	evidence	of	free	or	suspended	(cloudy	or	hazy)	
water	and	have	no	visible	particulate	matter	(e.g.,	dirt,	rust).	Fuel	that	is	not	clear,	clean	and	free	from	
water	should	not	be	accepted.	
3.23 Ground	Power	Units	
When	a	ground	power	unit	(GPU)	is	supplying	power	to	aircraft	systems,	one	person	qualified	to	operate	
the	GPU	must	remain	in	attendance	in	the	immediate	vicinity	of	the	aircraft.	The	immediate	vicinity	of	the	
aircraft	 is	 defined	 as	 sufficiently	 close	 in	 proximity	 to	 enable	 the	 person	 to	 take	 immediate	 corrective	
action	in	the	event	of	an	emergency	involving	the	aircraft	or	the	power	unit.	
3.24 Emergency	Equipment	
3.24.1 Cabin	Emergency	Equipment	
Emergency	equipment	meeting	the	requirements	of	FAR	91.513	and	passenger	briefing	cards	are	carried	
on	Company	aircraft.	Each	crewmember	shall	be	familiar	with	the	location,	condition,	inspection	status	
(per	attached	inspection	tag	or	label),	and	operation	of	the	emergency	equipment	carried	on	board	the	
aircraft.	
3.24.2 Survival	Equipment	Requirements		
No	flight	will	be	conducted	over	water	that	is	more	than	thirty	(30)	minutes’	flying	time,	or	one	hundred	
(100)	nm	from	the	nearest	shoreline,	unless	the	equipment	specified	in	FAR	91.509	is	carried	on	board	the	
aircraft.	
The	PIC	will	ensure	that	the	proper	amount	and	type	of	equipment	is	on	board	prior	to	departure	and	that	
each	crewmember	is	aware	of	the	operation	and	location	of	all	survival	equipment.	
3.24.3 Use	of	Floats	
Helicopters	used	for	over-water	flight	operations,	including	departures	and	approaches,	shall	be	equipped	
with	emergency	aircraft	flotation	devices.	These	devices	must	be	functional	and	armed	during	over-water	
departures	and	approaches.
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The	aircraft	must	be	equipped	with	a	personal	flotation	device	(life	jacket)	for	each	person	on	board	the	
aircraft.	
3.25 Passengers	and	Baggage	
3.25.1 Boarding	and	Deplaning	Passengers	with	Engines	Running	
or	Blades	Turning	
The	pilot	must	be	alert	to	personnel	and	equipment	in	the	vicinity	of	the	aircraft.		
Passengers	 shall	 always	 be	 escorted	 by	 a	 crewmember	 when	 boarding	 or	 deplaning	 the	 helicopter.	
Coordination	 with	 fixed-wing	 aircraft	 will	 be	 made	 when	 boarding	 passengers	 and	 luggage	 from	 fixed-
wing	 aircraft	 or	 deplaning	 to	 Department	 fixed-wing	 aircraft.	 A	 helicopter	 crewmember	 must	 meet	 a	
fixed-wing	crewmember	to	accept	baggage	and	safely	escort	passengers	to	the	aircraft.	
Due	to	the	low-tip	path	of	the	main	rotor	blades,	passengers	should	never	be	allowed	to	approach,	or	
depart,	 the	 aircraft	 from	 the	 rear.	 Passengers	 should	 never	 be	 allowed	 to	 move	 toward	 the	 tail	 rotor	
beyond	the	baggage	compartment	area.	All	passenger	movement	should	be	from	the	same	side	of	the	
helicopter	and	a	crewmember	must	supervise	the	movements.	
A	 crewmember	 will	 load	 and	 unload	 the	 passenger	 baggage	 and	 will	 ensure	 that	 the	 passengers	 are	
seated	and	the	seat	belts	are	fastened.	Each	passenger	will	be	shown	the	location	of	a	briefing	card.	The	
crewmember	will	ensure	that	all	doors	are	properly	secured	before	returning	to	the	cockpit.	
Caution:	Umbrellas	must	not	be	opened	near	or	under	the	helicopter	rotor	disc.	Winds	and	rotor	wash	
can	unexpectedly	pull	an	umbrella	into	the	rotor	disc.	
3.25.2 Baggage	Loading	and	Storage		
Baggage	will	be	placed	in	designated	compartments.	Baggage	loading	will	be	shared	between	flight	crews	
and	ground	personnel.	
3.25.3 Cabin	Announcements	and	Briefings	
Pilots	are	to	keep	passengers	informed	of	delays	and	other	important	information	pertinent	to	the	flight	
before	each	takeoff.	The	PIC	shall	ensure	that	all	passengers	are	briefed	as	required	under	FAR	Part	91,	
which	includes	the	following:	
§ Use	and	operation	of	seat	belts	and	shoulder	harnesses.	
§ The	location	and	operation	of	emergency	exits.	
§ The	location	and	operation	of	survival	equipment.
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§ Use	of	the	Smokeshield	respirator	devices.	
§ Smoking.	
§ Stowage	of	loose	articles	and	hand	baggage.	
§ Use	of	portable	electronic	devices.	
Recorded	briefings	may	be	used	and	supplemented	by	printed	briefing	cards.	These	cards	must	be	carried	
in	a	location	that	is	visible	and	convenient	and	must	contain	aircraft	specific	information.		
Prior	to	flights	requiring	flotation	equipment,	pilots	shall	ensure	that	all	passengers	have	been	briefed	on	
its	use.	
3.25.4 Portable	Electronic	Devices	
No	 person	 shall	 operate	 a	 personal	 radio	 transmitter,	 television	 receiver,	 cellular	 phone,	 or	 any	 other	
electronic	device	known	to	emit	electromagnetic	or	radio	frequency	emissions	that	could	interfere	with	
the	aircraft	navigation	systems	during	flight.	
3.26 Headsets	
Each	flight	crewmember	is	supplied	with	a	headset.	All	cockpit	crew	members	shall	use	headsets	any	time	
the	aircraft	is	running	at	flight	idle	on	the	surface	or	is	airborne.	
3.27 Sterile	Cockpit	
Anytime	the	aircraft	is	in	motion	on	the	surface	or	airborne,	while	operating	in	congested,	busy	airspace,	
crew	 members	 will	 eliminate	 all	 extraneous	 cockpit	 conversation	 that	 does	 not	 apply	 directly	 to	 the	
operation	of	the	aircraft.	
The	 sterile	 cockpit	 environment	 will	 also	 be	 maintained	 during	 peak	 workload	 flight	 periods	 (i.e.,	
approaches	and	departures).	
3.28 Operation	of	Flight	Controls	
Only	Department	employees	designated	as	pilots,	contract	pilots,	contract	flight	training	pilots,	FAA	Pilot	
Examiner	or	Designated	Pilot	Examiner,	a	qualified	manufacturer’s	test	pilot,	or	a	Company	designated	
instructor	pilot	may	manipulate	the	flight	controls	of	any	Company	aircraft.
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3.29 Standardization	Program	
The	Company	Standardization	Program	encompasses	the	use	of	Standard	Operating	Procedures	(SOPs)	
and	 Standardization	 Flights	 to	 ensure	 effective	 crew	 coordination.	 Crew	 coordination	 is	 the	 effective	
delegation	of	responsibility	and	division	of	workload	among	the	flight	crew	members.	Crew	coordination	
is	essential	in	the	safe	operation	of	Company	aircraft.	
3.29.1 Purpose	
The	use	of	SOPs,	checklists,	and	terminology	creates	a	standardized	system	whereby	the	pilots	become	
immediately	aware	of	any	departure	from	the	normal	sequence	of	events	or	normal	system	operations.	
The	use	of	these	SOPs	will	place	the	flight	crew	in	the	best	position	to	recognize	potential	problems	and	
respond	to	emergency	and	abnormal	situations	in	the	proper	manner.	
3.29.2 Deviation	from	Procedures	
Flight	crews	are	not	authorized	to	deviate	from	Company	procedures	unless	the	deviation	is	in	the	best	
interest	of	safety.	All	such	deviations	shall	be	reported	to	the	Chief	Pilot	within	twenty-four	(24)	hours	of	
the	occurrence.	A	constant	evaluation	process	ensures	that	these	procedures	are	effective	and	suitable	
for	Department	flight	operations.		
3.29.3 Authority	and	Responsibility	
The	PIC	retains	the	final	authority	for	the	conduct	of	the	flight.	The	PIC’s	primary	responsibility	is	to	fly	the	
aircraft	or	command	the	operation	of	the	flight	controls,	flight	instruments,	and	the	autopilot.		
The	PNF	performs	all	other	cockpit	duties,	including	the	following:		
§ In	normal	flight:	Navigates,	communicates,	programs	communication	and	navigation	equipment,	
monitors	the	flight	and	engine	instruments,	and	completes	required	paperwork	and	other	tasks,	
as	directed	by	the	Chief	Pilot.	
§ During	emergencies	or	abnormal	system	operations:	Checks	instrument	indications,	reads	and	
accomplishes	checklists,	performs	checks,	and	takes	corrective	action,	as	necessary.
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4 Flight	Operating	Procedures	
This	 section	 establishes	 criteria	 essential	 to	 the	 safety	 of	 flight	 operations	 conducted	 from	 the	 Scenic	
Eclipse.		
4.1 In	This	Section	
This	section	discusses	the	following	topics:	
4.2	 Use	of	Checklists	
4.3	 Pre-flight	Procedures	
4.4	 Takeoff	Procedures	
4.5	 Before	Landing,	After	Landing,	and	Shutdown	Procedures	
4.6	 Pilot	Post-flight	Check	
4.7	 Flight	Crew	Debriefings	
4.8	 Standardization	Flights	
4.9	 Use	of	Rotor	Brake	
4.2 Use	of	Checklists	
The	Company	SOPs	are	based	on	the	systematic	use	of	checklists	to	accomplish	the	required	checks	(e.g.,	
normal,	abnormal,	emergency).	SOP	items	that	are	shown	in	quotation	marks	are	to	be	stated	as	written.	
Departure	 and	 arrival	 checklists	 may	 be	 found	 in	 the	 approved	 Airbus	 Helicopters	 H130T2	 Rotorcraft	
Flight	Manual,	Sections	3	and	4.		
4.3 Pre-flight	Procedures	
4.3.1 Before	Starting	Engines	Check	
A	minimum	of	one	person	qualified	to	operate	aircraft	engines	must	be	seated	in	a	pilot	seat	when	an	
aircraft	 engine	 is	 started	 or	 running.	 Engines	 will	 be	 started	 utilizing	 the	 proper	 checklist	 procedures.	
Before	starting	an	engine,	the	immediate	area	around	the	aircraft	must	be	visually	checked	for	potential	
hazards	to	ensure	a	safe	start.	Pilots	should	make	an	effort	to	have	a	helicopter	landing	officer	(HLO)	or	
helicopter	landing	assistant	(HLA)	act	as	an	outside	observer	during	engine	starts	whenever	practical.
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4.4 Takeoff	Procedures	
4.4.1 Takeoff	Briefing	
Prior	to	takeoff,	the	PF	shall	consider	at	minimum	the	following	items:	
§ Special	factors	influencing	this	takeoff	(e.g.,	wet	runway,	anti-icing	requirements,	cross-wind,	
deviations	from	the	norm).	
§ Verify	the	navigation	equipment	setup.	
§ Verify	any	special	ATC	instructions	and	read	back	all	clearances	correctly	(e.g.,	headings,	altitude).	
§ Formulate	the	emergency	return	plan.	
4.4.2 Before	Takeoff	Check	
The	PIC	will	complete	the	before	takeoff	check	as	published	in	the	RFM	and	review	any	changes	to	the	
ATC	clearance	prior	to	initiating	takeoff,	and	verify	that	the	floats	are	armed	and	the	area	is	clear	for	
departure.	
4.5 Before	Landing,	After	Landing,	and	Shutdown	Procedures	
4.5.1 Before	Landing	Check		
The	before	landing	check	will	be	completed	in	accordance	with	the	RFM.	
4.5.2 After	Landing	Check	
The	after	landing	check	will	be	completed	in	accordance	with	the	RFM.	Additionally,	the	PIC	will	ensure	
the	engine	is	running	at	ground	idle	and	the	floats	are	disarmed.	
4.5.3 Shutdown	Check	
The	shutdown	check	will	be	completed	in	accordance	with	the	RFM.	After	engine	shutdown	but	before	
exiting	the	cockpit,	the	PIC	will	oversee	the	passenger	handling	requirements	between	crew	members,	
HLOs,	and	HLAs.
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4.6 Pilot	Post-flight	Check	
If	Company	maintenance	personnel	will	not	accomplish	a	post-flight	inspection	after	the	completion	of	
the	last	flight	of	the	day,	the	Company	assigned	PIC,	or	designee,	shall	conduct	a	walk-around	check	of	the	
aircraft,	noting	any	oil	or	fuel	leaks,	abnormal	wear,	or	damage	to	the	aircraft.	Any	discrepancies	found	
during	this	walk-around	are	to	be	noted	in	the	XXXX.	The	Company-assigned	PIC	will	notify	maintenance	
personnel	if	there	is	any	doubt	as	to	the	airworthiness	status	of	the	aircraft.	
4.7 Flight	Crew	Debriefings	
If	there	are	any	abnormalities	during	a	flight,	crew	members	will	conduct	a	post-flight	debriefing	with	the	
HLO.		
4.8 Standardization	Flights	
Company	 Standardization	 Pilots	 will	 conduct	 Standardization	 flights	 to	 ensure	 the	 program	 is	 being	
followed	in	day-to-day	operations	and	to	constantly	evaluate	the	program.	
4.8.1 Assignments	
Each	Company	pilot	will	receive,	at	least,	one	(1)	standardization	flight	every	twelve	(12)	months.	The	
minimum	number	of	standardization	flights	per	12-month	period,	per	aircraft,	shall	be	one	(1).	
4.8.2 Scheduling	
Standardization	 flights	 may	 be	 conducted	 during	 normal	 passenger	 carrying	 flights.	 No	 abnormal	 or	
emergency	procedures	will	be	required	as	part	of	the	flight.	These	flights	will	involve	routine	practices	and	
standard	operating	procedures	described	herein	and	in	the	RFM	for	the	subject	aircraft.	
The	 Standardization	 Pilot	 will	 act	 as	 an	 observer	 during	 the	 flight	 and	 will	 not	 be	 considered	 as	 an	
assigned	flight	crewmember	for	the	purpose	of	the	flight.	
4.8.3 Results	Evaluation	
The	 Standardization	 Pilot	 will	 use	 a	 Company	 “Pilot-Standardization	 Flight	 Worksheet”	 to	 conduct	 the	
evaluation.	This	document	will	be	utilized	as	the	controlling	document	for	the	flight.	(The	worksheet	will	
be	destroyed	at	the	conclusion	of	the	crew’s	debriefing.)
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4.8.4 Resolution	of	Deficiencies	
Crew	 members	 found	 to	 be	 deficient	 will	 be	 advised	 of	 the	 specific	 deficiencies	 during	 post-flight	
debriefing	 unless,	 in	 the	 opinion	 of	 the	 Standardization	 Pilot,	 the	 deficiency	 directly	 affects	 the	
operational	safety	of	the	flight.	If	this	is	deemed	to	be	the	case,	the	Standardization	Pilot	will	advise	the	
flight	crew	of	the	deficiency	immediately	upon	discovery.	
In	the	unlikely	case	that	the	pilot(s)	are	unwilling	or	unable	to	perform	their	duties	in	accordance	with	the	
FAR,	the	RFM,	the	Department	SOPs,	or	this	Manual,	they	will	be	advised	of	this.	If	the	situation	cannot	be	
resolved	at	the	local	level	to	the	Standardization	Pilot’s	satisfaction,	the	flight	will	not	depart,	or	if	already	
airborne,	it	will	not	proceed	beyond	the	next	point	of	landing.		
In	this	event,	the	Standardization	Pilot	will	contact	the	[Position	Title]	as	soon	as	is	practical	to	resolve	the	
situation.	The	[Position	Title]	will	determine	the	proper	course	of	action	to	be	taken	from	that	point.	
Successful	completion	of	a	standardization	flight	will	be	recorded	for	each	individual.	These	forms	will	be	
forwarded	to	the	[Position	Title]	for	review,	to	be	retained	in	each	employee’s	training	file.	
4.9 Use	of	Rotor	Brake	
The	rotor	brake	will	be	used	in	accordance	with	the	limitations	set	forth	in	the	RFM.	It	is	recommended	
that	pilots	apply	the	rotor	brake	at,	or	less	than,	100	revolutions	per	minute	(RPM).
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5 Facility	Safety	Procedures	
5.1 In	This	Section	
This	section	discusses	the	following	topics:	
5.2	 Responsibility	
5.3	 The	Helicopter	Landing	Officer	
5.4	 Manning	the	Helicopter	Deck	
5.5	 Audits	
5.6	 Training	Programs	
5.7	 Maintenance	Program	
5.8	 Helicopter	Deck	and	Equipment	Parts	
5.9	 Safety	Equipment	
5.10	 Clothing	and	Protective	Equipment	
5.11	 Operations	
5.12	 Special	Procedures	and	Operations	
5.2 Responsibility	
5.2.1 Helicopter	Deck,	Refueling	Plant,	and	Competence	
The	Pilot	and	the	helicopter	landing	officer	(HLO)	are	responsible	for	ensuring	that	the	helicopter	deck	
(helideck),	refueling	plant,	and	competence	meet	current	requirements.
5.2.2 Inspection		
The	Chief	Officer,	Chief	Engineer,	and	the	Pilot	are	responsible	for	routine	inspections	of	the	helideck	and	
refueling	plant.		
5.2.3 Supervision		
The	Captain	is	responsible	for	supervision	of	onboard	helicopter	activities,	including	the	following:		
§ The	helideck.		
§ The	refueling	plant.
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§ The	helideck	crew.	
§ The	radio	operator/person	responsible	for	communications.	
§ Radio	and	navigational	equipment.		
This	 supervisory	 role	 is	 intended	 to	 be	 in	 addition	 to	 the	 vessel’s	 routine	 maintenance	 and	 inspection	
duties.		
The	Chief	Engineer	is	responsible	for	refueling	equipment	(e.g.,	tanks,	hoses,	pumps,	ventilation	of	void	
spaces).		
5.3 The	Helicopter	Landing	Officer	
The	HLO	has	responsibility	for	supervising	and	managing	the	day-to-day	operations	on	the	helideck	during	
helicopter	visits,	including	ensuring	that:		
§ The	captain	is	updated	at	regular	intervals	about	the	status	of	the	helideck,	equipment,	and	
services;	
§ Necessary	steps	are	taken	to	deny	unauthorized	persons	access	to	the	helideck	prior	to	takeoff	
and	landing;	
§ The	deck	is	cleared	of	loose	objects,	inflammable	substances,	etc.;	
§ Necessary	personnel	are	present	and	at	a	state	of	readiness;	
§ Passengers	are	clothed	properly	(e.g.,	no	loose	clothing,	hats);	
§ The	helideck	crew	has	been	briefed	on	any	special	conditions	prior	to	the	arrival	of	the	helicopter,	
especially	about	the	arrival	of	an	unfamiliar	helicopter	type	or	in	the	event	of	special	operations;	
§ All	equipment	and	instruments	are	in	place	and	in	full	working	order;	
§ The	crane	(if	any)	in	the	vicinity	of	the	landing	area	has	been	stopped	and	correctly	positioned	in	
relation	to	the	free	approach	and	departure	sectors;		
§ Guests	are	detained	in	the	safe	zone	during	landing/takeoff	and	that	they	are	guided	during	
disembarkation	and	embarkation;	and	
§ Passengers	have	fastened	their	safety	belts	and	been	briefed	on	emergency	exits.		
5.3.1 Landings	
Before	any	helicopter	landing,	the	HLO	shall	maintain	contact	with	the	Pilot	and	inform	whether	the	deck	
is	clear	for	landing.
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5.3.2 Deviations	
The	HLO	shall	immediately	report	any	form	of	deviation	on	the	helideck	to	the	immediate	superior	so	that	
the	helicopter	flight	crew	members	may	be	informed	about	the	situation.		
5.4 Manning	the	Helicopter	Deck	
At	minimum,	three	(3)	people	will	man	the	helideck:		
1) The	HLO	(in	charge	of	the	helideck)		
2) One	HLA	
3) One	fire	brigade	member	
These	people	together	are	called	the	helideck	crew.	They	must	have	documented	their	familiarization	in	
the	use	of	the	helideck’s	firefighting	equipment,	including	stipulated	training.		
5.4.1 Foam	Cannon		
During	 takeoffs	 and	 landings,	 at	 least	 one	 (1)	 person,	 dressed	 in	 fire	 protection	 clothing	 as	 stated	 in	
Section	4.4.4,	shall	be	stationed	at	the	remote	control	unit	for	the	helideck’s	foam	cannon	(or	at	the	most	
appropriate	foam	cannon	to	be	used	in	prevailing	weather	conditions).		
5.4.2 Refueling	
During	refueling	the	helideck	crew	shall	consist	of	the	following	crew	members:		
§ PIC	or	aircraft	mechanic	
§ The	pistol	grip	nozzle	operator,	usually	the	HLO	or	an	HLA	
§ The	fireguard,	dressed	as	described	for	takeoffs	and	landings		
The	HLO	may	be	one	of	these	people.		
5.4.3 Other	Personnel	
As	necessary,	personnel	without	training	or	experience	could	be	utilized	on	the	helideck.	Such	personnel	
must	be	briefed	by	the	HLO	and	be	subject	to	constant	supervision	during	helicopter	operations.
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5.5 Audits	
The	Company,	supported	professionally	by	the	Classification	or	Flag	Authorities,	will	periodically	audit	the	
operator’s	systems	and	procedures.		
5.6 Training	Programs	
The	 helideck	 crew	 will	 receive	 basic	 and	 periodic	 refresher	 training	 in	 accordance	 with	 the	 vessel’s	
procedure.	For	all	helideck	crews,	refresher	training	will	occur	at	least	every	forty-five	(45)	days.	Special	
emphasis	shall	be	placed	on	fire	and	damage	control.	All	basic	and	refresher	training	will	be	documented.		
5.6.1 New	Crew	Members	
HLAs	 who	 have	 only	 recently	 completed	 basic	 training	 shall	 participate	 in	 a	 minimum	 of	 twenty	 (20)	
helicopter	landing	and	takeoffs	under	the	guidance	of	an	experienced	HLO.	Only	after	this	training	shall	
they	become	fully	qualified	to	stand	independent	duty	and	serve	as	part	of	the	minimum	manning	of	the	
helideck.		
5.6.2 Inactive	Trained	Personnel	
Personnel	 who	 have	 completed	 their	basic	 training	 but	 who	 have	 not	 actively	 worked	 in	 that	 position	
during	the	past	(2)	two	years	shall	receive	an	introduction	to	the	helideck	and	refueling	plant	under	the	
guidance	of	the	HLO.		
5.6.3 Physical	Fitness		
Helideck	 crews	 must	 meet	 the	 physical	 fitness	 requirements,	 including	 demonstrated	 documented	
knowledge	in	the	use	of	smoke	diving	apparatus.		
5.7 Maintenance	Program	
A	maintenance	program	will	be	established	and	maintained	for	the	helideck,	related	helideck	equipment,	
and	the	refueling	plant.
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5.8 Helicopter	Deck	and	Equipment	Parts	
This	section	generally	describes	the	helideck	and	personnel	and	discusses	necessary	equipment	parts	and	
guidelines	for	helicopter	safety,	and	how	all	of	these	relate	to	pertinent	rules	and	regulations.		
5.8.1 Obstacles	in	the	Helicopter	Deck	Approach	and	Departure	
Sectors		
There	 shall	 be	 no	 obstacles	 above	 the	 level	 of	 the	 helideck	 in	 the	 210-degree	 (210°)	 approach	 and	
departure	 sectors	 or	 in	 the	 immediate	 deck	 vicinity.	 The	 following	 items	 are	 exempted	 from	 this	
requirement:		
§ Safety	perimeter.		
§ Outer	edges	of	the	safety	net	(if	used).		
§ Perimeter	lights	and	floodlights,	rising	no	taller	than	twenty-five	(25)	centimeters	above	the	
helideck	surface.		
§ Individual	obstacles	required	for	operating	the	helideck,	rising	no	taller	than	twenty-five	(25)	
centimeters	above	the	helideck	surface	(e.g.,	railings,	stairs,	foam	cannon).		
Part	of	the	helideck	railing	will	be	removed	and	part	of	it	will	be	folded.		
5.8.2 Friction		
The	surface	of	the	helideck	shall	be	treated	with	a	non-skid	material	that	prevents	helicopters	from	sliding	
(non-skid).	With	the	rope	net	in	place,	the	helicopter	deck	shall	have	a	friction	coefficient	of	at	least	0.40	
or	higher,	even	when	the	deck	is	damp	or	wet.	Without	the	rope	net,	the	friction	coefficient	shall	be	at	
least	0.65.		
5.8.3 Windsock	
The	windsock	must	be:		
§ Easily	visible;	
§ Mounted	in	an	area	minimally	affected	by	turbulence	from	surrounding	constructions;		
§ Single-color	(orange)	or	bicolored	(i.e.,	orange/white,	red/white,	black/white)	and	conically	
shaped;		
§ At	least	standard	size:	inner	diameter	of	sixty	(60)	centimeters,	outer	diameter	of	thirty	(30)	
centimeters,	and	length	of	two	and	four	tenths	(2.4)	meters;	and
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5.8.4 Identification		
The	helideck	shall	be	marked	with	an	“H”	that	is	clearly	visible	from	all	approach	directions	above	the	
helideck	surface.		
5.8.5 Operational	Equipment		
At	all	times,	the	helideck	shall	contain	all	equipment	required	for	operations,	such	as	but	not	limited	to	
the	following:		
§ Ropes	for	tying	down	a	parked	helicopter.		
§ Equipment	for	removing	snow	and	ice.	
5.8.6 Rescue	Equipment		
The	following	rescue	equipment	must	be	located	in	the	immediate	vicinity	of	the	helideck:		
§ Two	(2)	fire	axes.	
§ Two	(2)	non-corrosive	knives	for	cutting	seat	belts.	
§ Two	(2)	explosion-proof	flashlights.	
§ One	(1)	crowbar.	
§ One	(1)	wire	cutter.	
§ One	(1)	hacksaw	with	spare	blades.	
§ One	(1)	hammer.	
§ One	(1)	cutting	chisel.		
§ One	(1)	sheet	metal	shears.		
§ One	(1)	bolt	cutter.		
§ One	(1)	jack	for	minimum	lift	of	½	ton.		
§ One	(1)	angle	grinder	for	cutting	alley	sheeting.		
§ One	(1)	lift	bag.		
The	equipment	must	be	stored	so	that	it	is	readily	available,	visible,	and	in	a	safe	place,	preferably	in	a	
sealed	locker	or	container.	If	the	locker	or	container	can	be	locked	with	a	key,	they	key	must	be	placed	
behind	 a	 window	 of	 breakable	 material.	 The	 locker	 or	 container	 shall	 be	 painted	 red	 and	 marked	
“Emergency	Equipment.”		
One	metal	hook	on	a	metal	handle	measuring	three	(3)	meters	in	length,	together	with	a	light	ladder	of	
about	three	(3)	meters	in	length,	shall	be	stored	in	a	suitable	place	near	the	locker	or	container	holding	
the	emergency	equipment.
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5.8.7 Communications	Equipment		
Personnel	 who	 comprise	 the	 minimum	 manning	 requirement	 for	 the	 helideck	 shall	 be	 equipped	 with	
portable	two-way	VHF	radios	that	are	capable	of	communicating	with	the	crew	of	the	helicopter	and	the	
installation’s	radio	room.		
5.8.8 Signs		
All	placard	text	shall	be	visible	in	the	dark	or	illuminated.		
Prohibited	Activities	
Access	routes	to	the	helideck	shall	be	marked	with	clearly	visible	signs	prohibiting	the	following	activities:		
§ Loitering/being	on	the	deck	during	starts	and	landings.	
§ Smoking	or	using	open	flames	on	the	deck	during	ongoing	helicopter	operations	and	when	the	
helicopter	is	parked.	
§ Personnel	moving	behind	a	parked	helicopter	with	the	rotor	engaged.	
Exits	
§ Exits	steps	from	the	helicopter	deck	shall	be	clearly	marked	“EXIT.”	
5.9 Safety	Equipment	
This	section	describes	in	general	terms	the	safety	equipment	available	on	the	vessel.		
The	type	of	equipment	may	vary	from	vessel	to	vessel.	Special	information	pertaining	to	a	specific	vessel	
is	included	in	the	local	operations	manuals.		
5.9.1 Alarm	Systems		
It	 must	 be	 possible	 to	 activate	 any	 alarm	 system	 from	 the	 helideck	 or	 the	 immediate	 vicinity	 of	 the	
helideck.		
Fire	Alarms	Buttons	
The	start	button	for	the	alarm	system	must	be	clearly	marked.	Alarm	buttons	are	located	at	XXXXX.	These	
may	only	be	used	in	emergency	situations,	including	a	fire	in	a	helicopter	or	on	the	helideck.
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Alarm	Systems	and	Fire	Alarm	Boxes	
Boxes	for	activating	the	fire	pumps	are	located	XXXX.	Throwing	the	switches	in	these	boxes	will	start	the	
fire	pump(s)	and	the	control	room	indicator	will	show	which	fire	alarm	box	(FAB)	has	been	activated.		
5.9.2 Firefighting	Equipment		
The	HLO	shall	ensure	the	firefighting	equipment	is	always	in	good	working	order	and	ready	for	use.	The	
HLO	should	report	any	deviation	to	the	immediate	superior.		
NOTE:	 The	 helideck’s	 fire	 extinguisher	 system	 must	 not	 be	 activated	 prior	 to	 helicopter	 landing.	
Activation	before	a	landing’s	completion	could	lead	to	pilots	losing	deck	references.		
5.9.3 Fire	Water	Systems		
A	 fire	 water	 system	 is	 compulsory	 and	 must	 be	 charged	 prior	 to	 the	 commencement	 of	 helicopter	
operations.	
Purpose	and	Effect		
Fire	may	be	controlled	or	extinguished	by	water	as	follows:		
§ Water	can	act	as	a	dilutor	when	converted	to	steam	in	the	fire	zone.		
§ Water	absorbs	heat	when	being	converted	to	steam.		
§ Steam	reduces	the	air	current	mixture’s	oxygen	content	by	one-third	(1/3).		
§ Water	may	be	used	to	cool	surrounding	areas	s	to	prevent	fire	from	spreading	or	to	improve	
access	to	the	fire	zone.		
Application		
Water	is	the	best	extinguishing	agent	for	fires	burning	in	woodwork,	paper,	and	garbage.	It	also	works	
well	to	damp	down	fires	after	handheld	extinguishers	have	been	used.		
Equipment		
§ Hoses	measuring	an	inch	and	a	half	(1.5”)	in	diameter	hoses	are	standard	equipment	for	fire	
fighting	and	for	hosing	down.		
§ Alternatively,	foam	equipment	may	be	used	with	water	only.		
Use		
§ Water	must	be	in	the	form	of	fine	spray	for	oil	fires	and	for	cooling.
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§ To	avoid	shocks,	the	power	supply	must	be	shut	off	near	electrical	fires/fires	in	electrical	
equipment	before	the	use	of	water.		
§ For	most	fires,	the	water	jet	should	be	directed	at	the	base/root	of	the	flames.		
5.9.4 Foam	Systems		
Purpose	and	Effect		
Fire	may	be	controlled	or	extinguished	using	foam	as	follows:	
§ Foam	acts	as	a	“smothering	agent.”		
§ If	used	in	sufficient	amounts,	foam	reduces	oxygen	supply	by	preventing	the	influx	of	air.		
§ Foam	acts	as	a	dilutor.		
§ When	forced	into	a	fire	zone,	foam	is	converted	to	steam	and	will,	under	certain	conditions,	
reduce	the	air	current	mixture	by	one-third	(1/3).		
§ The	process	of	converting	foam	to	steam	will	absorb	heat.		
§ A	sufficiently	thick	layer	of	foam	will	protect	explosive	materials	exposed	to	the	fire	by	insulating	
and	absorbing	heat.		
§ A	thick,	fully	covering	carpet	of	foam	will	extinguish	fire	involving	inflammable	liquids.	The	carpet	
must	have	the	proper	consistency	and	thickness,	and	it	must	be	maintained	for	a	sufficient	length	
of	time.		
Application		
Foam	must	be	applied	in	the	greatest	quantity	possible	so	as	to	cover	the	entire	fire	surface.	Foam	is	
suitable	for	all	kinds	of	fire	except	electrical	fire.		
Equipment		
There	are	three	types	of	foam	cannon	and	three	types	of	hose	reels.		
Producing	foam	requires	the	mixing	of	the	following	three	components	in	a	turbulent	condition:		
§ Water	
§ Air	
§ Foam	concentrate	
It	is	usually	accomplished	by	injecting	the	concentrate	under	pressure	into	the	water	flow.	The	system	will	
usually	start	to	produce	foam	about	twenty	(20)	seconds	after	equipment	start-up.
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Use	
The	fixed	foam	system	is	controlled	from	firefighting	cabinets	that	have	been	permanently	installed.	After	
using	the	foam	system,	all	piping	must	be	thoroughly	flushed	with	water	to	remove	any	remaining	foam	
solution.	Note	that	too	much	water	will	break	down	the	foam.		
5.9.5 Dry	Powder	Systems		
Purpose	and	Effect		
In	very	fine	form,	dry	powder	stops	fire’s	chain	reaction	by	introducing	a	large	number	of	tiny	particles	
into	the	atmosphere.		
Remember:	 When	 extinguishing	 a	 fire	 with	 dry	 powder,	 any	 evaporation	 through	 the	 powder	 will	
present	the	possibility	of	re-ignition	from	hot	metal,	smoldering	insulation,	or	other	materials.	
Application		
Dry	powder	is	effective	against	most	fires,	especially	electrical	fires,	as	it	is	non-conductive.	In	most	cases	
of	petrochemical	fires,	however,	re-ignition	is	likely	to	occur	unless	foam	is	used	to	prevent	re-ignition.	
Foam	must	be	used.	
Equipment		
The	equipment	is	of	the	gas	cartridge	propellant	type,	which	propels	the	powder	by	internal	overpressure	
created	by	the	discharge	of	a	carbon	dioxide	(CO2)	propellant	cartridge	inside	the	extinguisher.		
Use		
The	powder	normally	starts	to	flow	within	fifteen	(15)	seconds	of	activation	of	the	fixed	equipment.	The	
units	should	be	directed	from	a	position	upwind	towards	the	base	of	the	flames,	if	possible.	All	piping	
must	be	cleaned	of	remaining	powder	immediately	after	use	to	prevent	powder	or	lumps	that	may	later	
block	the	hose	or	piping.		
5.9.6 Rescue	and	Safety	Equipment	Maintenance		
All	rescue	and	safety	equipment	shall	be	maintained	in	good	working	order,	ready	for	use	at	all	times.	
Maintenance,	 periodic	 testing,	 and	 inspections	 must	 be	 carried	 out	 in	 accordance	 with	 established	
procedures.
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5.10 Clothing	and	Protective	Equipment	
5.10.1 Equipment	Set	Contents	
During	takeoff	and	landing,	each	member	of	the	helideck	crew	must	have	immediate	access	to	one	set	of	
equipment,	consisting	of	the	following:		
§ Protective	firefighting	clothing.		
§ Protective	firefighting	gloves.		
§ Helmets	for	firefighting.		
§ Safety	shoes	for	occupational	use.		
§ Smoke	diving	equipment	(a	minimum	of	two	[2]	sets	for	distribution).		
5.10.2 Location	
When	 not	 in	 use,	 the	 equipment	 shall	 be	 stored	 in	 a	 separate	 locker,	 ready	 for	 rapid	 donning,	 in	 the	
immediate	vicinity	of	the	helideck.	The	locker	must	be	marked:	“Fire	Protection”	
In	addition	to	the	required	fire	protection	equipment,	the	locker	must	also	contain	the	following	items:		
§ At	least	two	lifelines	with	a	minimum	length	of	fifteen	(15)	meters.		
§ Two	(2)	fire	inhibiting	blankets.		
§ Bolt	cutters.	
§ Cutting	wheel	(angle	grinder).		
5.10.3 Use	of	Protective	Clothing	
§ The	member	of	the	helideck	crew	stationed	at	the	foam	cannon	shall,	in	addition	to	wearing	the	
smoke	diving	equipment,	be	dressed	in	all	the	fire	protection	clothing	described	above.		
§ When	there	is	reason	to	believe	that	a	hazardous	situation	may	arise	on	the	helideck	during	
takeoffs	and	landings,	all	helideck	crew	members	must	wear	fire	protection	gear.		
§ Coveralls	used	for	work	on	the	helideck	must	be	sufficiently	rated	for	fire	safety.		
5.11 Operations	
This	section	describes	the	helideck	crew’s	limitations	and	routine	tasks	during	helicopter	operations.
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5.11.1 Operating	on	the	Helicopter	Deck		
Use	of	Anti-collision	Lights	and	the	Pulse	Lighting	System	
The	helicopter’s	anti-collision	lights	and	pulse	lighting	system	should	be	switched	off	after	the	helicopter	
has	landed	and	is	ready	for	unloading.	This	indicates	to	the	helideck	crew	that	they	have	permission	to	
approach	the	helicopter.	Permission	could	also	be	indicated	by	a	visual	signal	or	voice	command	from	the	
Pilot.		
The	pilot	shall	switch	on	the	anti-collision	lights	immediately	before	takeoff	and	whenever	the	situation	so	
merits.	This	indicates	that	the	helideck	crew	must	immediately	vacate	the	helideck.	The	HLO	will	give	the	
thumbs-up	sign	when	all	personnel	have	left	the	helideck	and	all	objects	have	been	removed	from	it.		
5.11.2 Cargo	in	the	Helicopter		
General		
The	Pilot	is	ultimately	responsible	for	all	cargo	operations	and	must	monitor	the	weight	and	location	of	all	
cargo	(e.g.,	bags,	equipment).		
Cargo	and	Passengers		
§ Cargo	placement	must	allow	easy	access	to	emergency	equipment	and	must	be	secured	in	
accordance	with	the	authorities	strictest	requirements.	
When	transporting	passengers,	cargo	must	not	be	placed	in	the	helicopter	cabin.		
5.11.3 Communications		
This	section	of	the	manual	contains	procedures	and	guidelines	for	communication	between	the	helideck	
crew	and	the	Pilots.		
Language	
All	aeronautical	communication	shall	be	conducted	in	English.		
Responsibilities	
The	HLO	will	inform	when	the	helideck	is	cleared	for	landing	and	provide	safety-related	information	(e.g.,	
that	the	helicopter	deck	may	not	be	used	due	to	an	alarm,	oil	or	fuel	leaks,	faults	with	the	helicopter).		
The	HLO	may	not	assume	control	of	the	air	space	or	exercise	air	traffic	control.
54	 SCENIC	ECLIPSE	HELICOPER	SOP	MANUAL		
©		QC	AVIATION	
Establish	Radio	Communications	
Prior	to	establishing	radio	communications,	the	following	conditions	should	be	met:		
§ The	correct	radio	frequency	is	being	used.		
§ Ongoing	communications	are	not	interrupted	(i.e.,	listen	before	speaking).	
§ Being	aware	of	what	needs	to	be	said	and	keeping	messages	short.	
If	a	radio	station	hears	a	call	without	being	able	to	identify	the	call	sign	of	the	station	being	called,	it	shall	
not	answer	until	the	call	sign	has	been	repeated	and	understood.	If	a	station	receives	a	call	without	being	
able	to	determine	the	caller’s	identity,	the	following	phraseology	shall	be	used:	“Station	calling,	this	is	
Vessel	X,	say	again	your	call	sign.”		
Helicopter	Call	Signs	
The	 helicopter’s	 call	 sign	 may	 be	 the	 flight	 number	 in	 question	 or	 the	 helicopter’s	 registration	 letter,	
usually	abbreviated	to	the	first	and	the	last	two	letters	(e.g.,	N68SE,	November	Six	Eight	Sierra	Echo).		
Radio	Failure	
Although	radio	failures	do	not	typically	occur,	a	loss	of	contact	could	be	suspected	if	a	helicopter	fails	to	
respond	when	called	or	the	frequency	falls	silent.	In	the	event	of	a	suspected	radio	failure,	contact	should	
be	made	with	another	member	of	the	helideck	crew	or	the	radio	operator	so	that	the	helicopter	pilot	
could	receive	information.	The	helideck	will	be	equipped	with	a	red	and	green	light	to	indicate	the	status	
of	the	deck.	Green	indicates	“Flight	Ready.”	Red	indicates	“Flight	Not	Ready.”	
As	an	exception,	hand	signals	may	be	used	to	indicate	the	helideck	is	clear	for	landing.		
Phraseology		
During	radio	communication	between	the	helicopter	and	a	ground	station,	certain	words	and	expressions	
(phraseology)	are	used	to	facilitate	understanding.	Use	of	standard	phraseology	is	recommended.		
Attachment	D	contains	a	list	of	Standard	English	expressions.		
Frequencies		
The	information	frequency	for	helicopter	services	is	used	for:		
§ Deck	clearance	and	to	indicate	a	Red	or	Green	light	on	deck.	
§ Wind	direction	and	velocity.	
§ Other	information	that	is	important	for	flight	safety.	
Where	 two	 frequencies	 are	 in	 operation,	 all	 other	 communication	 shall	 take	 place	 on	 the	 logistics	
frequency	on	another	radio.
Standard	Operating Procedures Manual
Standard	Operating Procedures Manual
Standard	Operating Procedures Manual
Standard	Operating Procedures Manual
Standard	Operating Procedures Manual
Standard	Operating Procedures Manual
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Standard	Operating Procedures Manual
Standard	Operating Procedures Manual
Standard	Operating Procedures Manual
Standard	Operating Procedures Manual
Standard	Operating Procedures Manual
Standard	Operating Procedures Manual
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Standard	Operating Procedures Manual
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Standard	Operating Procedures Manual
Standard	Operating Procedures Manual
Standard	Operating Procedures Manual
Standard	Operating Procedures Manual
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Standard	Operating Procedures Manual
Standard	Operating Procedures Manual
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Standard	Operating Procedures Manual

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Standard Operating Procedures Manual

  • 5.
  • 6. II SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION Acronyms AD Airworthiness directive AGL Above ground level AML Aircraft Maintenance Log ATC Air traffic control ATIS Automatic Terminal Information Service CAVOK Ceiling and Visibility OK CDI Course Deviation Indicator Company Scenic Luxury Cruises and Tours CTAF Common traffic advisory frequency DH Decision height ETA Estimated time of arrival ETD Estimated time of deprture FAA Federal Aviation Administration FAB Fire alarm box FAF Final approach fix FAR Federal Aviation Regulation FBO Fixed-base operator FOD Foreign object damage GPS Global Positioning Satellite System GPU Ground power unit GS Glide slope
  • 7. © QC AVIATION Helideck Helicopter deck HLA Helicopter landing assistant HLO Helicopter landing officer IATA International Air Transport Association ICAO International Civil Aviation Organization ICS Intercommunications system IFR Instrument flight rules kg Kilograms ILS Instrument landing system LAA Local airport advisory LOC Localizer Manual Scenic Eclipse Helicopter Flight Operations Standard Operating Procedures Manual MAP Missed approach point MDA Minimum descent altitude MEA Minimum en route altitude MEL Minimum Equipment List MHz Megahertz MOCA Minimum obstruction clearance altitude NM Nautical mile NOTAM Notices to Airmen OGE Out-of-ground effect PF Pilot flying PIC Pilot in Command PNF Pilot not flying
  • 8. IV SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION REIL Runway end identifier lights RFM Rotorcraft flight manual RPM Revolutions per minute RVR Runway visual range SAR Search and rescue SB Service bulletin SMS Safety Management System SOP Standard Operating Procedure SVFR Special visual flight rule VASI Visual approach slope indicator VBROC Best rate of climb speed VEMD Vehicle and engine multifunction display VFR Visual flight rule VHF Very high frequency (30-300 MHz) VOR VHF omnidirectional range
  • 9. © QC AVIATION Contents RECORD OF CHANGES .................................................................................................... I EXECUTIVE SUMMARY .................................................................................................. II ACRONYMS ................................................................................................................... II APPENDICES ................................................................................................................ XII 1 INTRODUCTION ..................................................................................................... 13 1.1 General ....................................................................................................................................... 13 1.2 In This Section ............................................................................................................................. 13 1.3 Overview ..................................................................................................................................... 13 1.4 Organization ............................................................................................................................... 14 1.5 Purpose ....................................................................................................................................... 14 1.6 Scope .......................................................................................................................................... 14 1.7 Decision-Making ......................................................................................................................... 14 1.8 Staffing ....................................................................................................................................... 15 1.9 Document Responsibility ............................................................................................................ 15 1.10 Definitions .................................................................................................................................. 15 2 HELICOPTER SPECIFICATIONS ................................................................................. 16 2.1 In This Section ............................................................................................................................. 16 2.2 Helicopter SN 8438, N168SE ....................................................................................................... 16 2.2.1 General Specifications .............................................................................................. 16 2.2.2 Aircraft Details .......................................................................................................... 17 2.3 Helicopter SN 8537, N169SE ....................................................................................................... 19 2.3.1 General Specifications .............................................................................................. 19 2.3.2 Aircraft Details .......................................................................................................... 20 3 FLIGHT SAFETY PROCEDURES ................................................................................. 22 3.1 In This Section ............................................................................................................................. 22 3.2 Flight Crew Check-In and Post-Flight Times ............................................................................... 23 3.2.1 Check-In Time ........................................................................................................... 23 3.2.2 Post-Flight Time ........................................................................................................ 23 3.3 Flight Planning ............................................................................................................................ 23 3.3.1 Trip Manifests ........................................................................................................... 23
  • 10. VI SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION 3.3.2 Destination Heliports ............................................................................................... 23 3.3.3 Responsibility for Flying ........................................................................................... 24 3.4 Required Publications ................................................................................................................. 24 3.4.1 Subscriptions ............................................................................................................ 24 3.4.2 Contractor-Supplied Materials ................................................................................. 24 3.5 Weather ...................................................................................................................................... 25 3.5.1 Weather Limitations ................................................................................................. 25 3.5.2 Severe Weather and Weather Detection Devices .................................................... 26 3.6 Cold-Climate Operations ............................................................................................................ 26 3.6.1 Definitions ................................................................................................................ 26 3.6.2 Radius of Action ....................................................................................................... 27 3.7 Helicopter Performance ............................................................................................................. 27 3.8 High Minimums Captain ............................................................................................................. 27 3.9 Noise Abatement ........................................................................................................................ 27 3.9.1 Special Visual Flight Rules Routes and Noise Abatement Routes ............................ 27 3.10 Flight Following ........................................................................................................................... 27 3.11 Landing Sites – Non-Airport and Heliport ................................................................................... 28 3.11.1 Site Requirements .................................................................................................... 28 3.11.2 Prior to Landing ........................................................................................................ 28 3.11.3 Requirements for Passengers ................................................................................... 28 3.12 Minimum Landing Fuel Reserves ................................................................................................ 28 3.13 Flight Crewmember Trip Pack and Flight Log ............................................................................. 29 3.13.1 Before Trips .............................................................................................................. 29 3.13.2 After Trips ................................................................................................................. 29 3.14 Operating at Uncontrolled Airports ............................................................................................ 29 3.14.1 Notifications ............................................................................................................. 29 3.14.2 Instrument Flight Rules ............................................................................................ 30 3.14.3 Class G Airspace ........................................................................................................ 30 3.14.4 Departures ................................................................................................................ 30 3.15 Pilot Airworthiness Determination ............................................................................................. 30 3.16 Aircraft Pre-flight Check ............................................................................................................. 31 3.17 Use of Minimum Equipment List ................................................................................................ 31 3.17.1 Inoperative Aircraft Systems .................................................................................... 31 3.18 Cold Weather Operations ........................................................................................................... 31 3.18.1 Hangar Requirements .............................................................................................. 31 3.18.2 Outside Requirements .............................................................................................. 31 3.18.3 Removal of Frost, Ice, and Snow .............................................................................. 31 3.18.4 Cold-Weather Flight Requirements .......................................................................... 32 3.19 Repositioning .............................................................................................................................. 32
  • 11. © QC AVIATION 3.20 Towing ........................................................................................................................................ 32 3.21 Tiedowns .................................................................................................................................... 32 3.22 Aircraft Refueling Procedures ..................................................................................................... 32 3.22.1 Personnel .................................................................................................................. 33 3.22.2 Fuel Trucks ................................................................................................................ 33 3.22.3 Passengers ................................................................................................................ 33 3.22.4 Preparation for Takeoff ............................................................................................ 33 3.22.5 Inclement Weather .................................................................................................. 33 3.22.6 Other Requirements ................................................................................................. 33 3.22.7 Quality ...................................................................................................................... 34 3.23 Ground Power Units ................................................................................................................... 34 3.24 Emergency Equipment ............................................................................................................... 34 3.24.1 Cabin Emergency Equipment ................................................................................... 34 3.24.2 Survival Equipment Requirements ........................................................................... 34 3.24.3 Use of Floats ............................................................................................................. 34 3.25 Passengers and Baggage ............................................................................................................. 35 3.25.1 Boarding and Deplaning Passengers with Engines Running or Blades Turning ........ 35 3.25.2 Baggage Loading and Storage .................................................................................. 35 3.25.3 Cabin Announcements and Briefings ....................................................................... 35 3.25.4 Portable Electronic Devices ...................................................................................... 36 3.26 Headsets ..................................................................................................................................... 36 3.27 Sterile Cockpit ............................................................................................................................. 36 3.28 Operation of Flight Controls ....................................................................................................... 36 3.29 Standardization Program ............................................................................................................ 37 3.29.1 Purpose .................................................................................................................... 37 3.29.2 Deviation from Procedures ...................................................................................... 37 3.29.3 Authority and Responsibility .................................................................................... 37 4 FLIGHT OPERATING PROCEDURES .......................................................................... 38 4.1 In This Section ............................................................................................................................. 38 4.2 Use of Checklists ......................................................................................................................... 38 4.3 Pre-flight Procedures .................................................................................................................. 38 4.3.1 Before Starting Engines Check .................................................................................. 38 4.4 Takeoff Procedures ..................................................................................................................... 39 4.4.1 Takeoff Briefing ........................................................................................................ 39 4.4.2 Before Takeoff Check ............................................................................................... 39 4.5 Before Landing, After Landing, and Shutdown Procedures ........................................................ 39 4.5.1 Before Landing Check ............................................................................................... 39 4.5.2 After Landing Check ................................................................................................. 39
  • 12. VIII SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION 4.5.3 Shutdown Check ....................................................................................................... 39 4.6 Pilot Post-flight Check ................................................................................................................. 40 4.7 Flight Crew Debriefings .............................................................................................................. 40 4.8 Standardization Flights ............................................................................................................... 40 4.8.1 Assignments ............................................................................................................. 40 4.8.2 Scheduling ................................................................................................................ 40 4.8.3 Results Evaluation .................................................................................................... 40 4.8.4 Resolution of Deficiencies ........................................................................................ 41 4.9 Use of Rotor Brake ...................................................................................................................... 41 5 FACILITY SAFETY PROCEDURES ............................................................................... 42 5.1 In This Section ............................................................................................................................. 42 5.2 Responsibility .............................................................................................................................. 42 5.2.1 Helicopter Deck, Refueling Plant, and Competence ................................................. 42 5.2.2 Inspection ................................................................................................................. 42 5.2.3 Supervision ............................................................................................................... 42 5.3 The Helicopter Landing Officer ................................................................................................... 43 5.3.1 Landings ................................................................................................................... 43 5.3.2 Deviations ................................................................................................................. 44 5.4 Manning the Helicopter Deck ..................................................................................................... 44 5.4.1 Foam Cannon ........................................................................................................... 44 5.4.2 Refueling .................................................................................................................. 44 5.4.3 Other Personnel ....................................................................................................... 44 5.5 Audits .......................................................................................................................................... 45 5.6 Training Programs ...................................................................................................................... 45 5.6.1 New Crew Members ................................................................................................. 45 5.6.2 Inactive Trained Personnel ....................................................................................... 45 5.6.3 Physical Fitness ......................................................................................................... 45 5.7 Maintenance Program ................................................................................................................ 45 5.8 Helicopter Deck and Equipment Parts ........................................................................................ 46 5.8.1 Obstacles in the Helicopter Deck Approach and Departure Sectors ........................ 46 5.8.2 Friction ..................................................................................................................... 46 5.8.3 Windsock .................................................................................................................. 46 5.8.4 Identification ............................................................................................................ 47 5.8.5 Operational Equipment ............................................................................................ 47 5.8.6 Rescue Equipment .................................................................................................... 47 5.8.7 Communications Equipment .................................................................................... 48 5.8.8 Signs ......................................................................................................................... 48 5.9 Safety Equipment ....................................................................................................................... 48
  • 13. © QC AVIATION 5.9.1 Alarm Systems .......................................................................................................... 48 5.9.2 Firefighting Equipment ............................................................................................. 49 5.9.3 Fire Water Systems .................................................................................................. 49 5.9.4 Foam Systems ........................................................................................................... 50 5.9.5 Dry Powder Systems ................................................................................................. 51 5.9.6 Rescue and Safety Equipment Maintenance ............................................................ 51 5.10 Clothing and Protective Equipment ............................................................................................ 52 5.10.1 Equipment Set Contents ........................................................................................... 52 5.10.2 Location .................................................................................................................... 52 5.10.3 Use of Protective Clothing ........................................................................................ 52 5.11 Operations .................................................................................................................................. 52 5.11.1 Operating on the Helicopter Deck ............................................................................ 53 5.11.2 Cargo in the Helicopter ............................................................................................ 53 5.11.3 Communications ...................................................................................................... 53 5.12 Special Procedures and Operations ............................................................................................ 55 5.12.1 Emergency Situations ............................................................................................... 55 5.12.2 Basic Principles ......................................................................................................... 55 5.12.3 Fire in the Helicopter or on the Helicopter Deck ...................................................... 56 5.12.4 Helicopter Crash on the Helicopter Deck ................................................................. 57 5.12.5 Helicopter Crash into the Sea ................................................................................... 58 5.12.6 Emergency Landing with Prior Notification .............................................................. 58 5.12.7 “Safedeck” Helicopter Deck ..................................................................................... 59 5.12.8 Embarking and Disembarking from the Helicopter in Strong Wind ......................... 59 5.12.9 Refueling in Strong Wind .......................................................................................... 59 6 VESSEL-SPECIFIC PROCEDURES ............................................................................... 60 6.1 In This Section ............................................................................................................................. 60 6.2 Preamble .................................................................................................................................... 60 6.3 Pre-flight Precautions ................................................................................................................. 60 6.4 Fire Brigade ................................................................................................................................. 61 6.5 Communication .......................................................................................................................... 61 6.6 Operations .................................................................................................................................. 61 6.6.1 Full Stop .................................................................................................................... 61 6.6.2 Hot Loading .............................................................................................................. 62 6.7 Stowing at Sea ............................................................................................................................ 62 6.8 Retrieval in Case of Ditching ....................................................................................................... 62 6.9 Refueling Operations .................................................................................................................. 62 6.10 Transit Procedures ...................................................................................................................... 63 7 ANTARCTICA OPERATIONS ..................................................................................... 64
  • 14. X SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION 7.1 In This Section ............................................................................................................................. 64 7.2 General Conditions of Flight ....................................................................................................... 64 7.3 Landing and Shore Operations ................................................................................................... 64 7.3.1 Passengers ................................................................................................................ 65 7.3.2 Health and Safety ..................................................................................................... 65 7.4 Environmental Considerations ................................................................................................... 66 7.4.1 Flight Paths and Landing Operations ........................................................................ 66 7.4.2 Leaving and Taking of Material ................................................................................ 66 7.5 Operational and Safety Issues .................................................................................................... 67 7.5.1 Landings ................................................................................................................... 67 7.6 Weather Forecasts ...................................................................................................................... 67 7.6.1 Reduced Visibility and Whiteouts ............................................................................ 67 7.6.2 Drift Snow ................................................................................................................. 68 7.7 Ice Reconnaissance Flights ......................................................................................................... 68 7.7.1 Definitions ................................................................................................................ 68 7.7.2 Procedures ............................................................................................................... 69 7.8 Landing on Sea Ice ...................................................................................................................... 69 7.9 Emergencies ............................................................................................................................... 70 7.9.1 Recovery of Persons from Downed Helicopter ........................................................ 70 7.10 Aircraft Safety ............................................................................................................................. 71 7.11 Crew Requirements .................................................................................................................... 71 7.12 Certificate of Competency .......................................................................................................... 72 8 PILOT CODE OF CONDUCT ...................................................................................... 73 8.1 Introduction ................................................................................................................................ 73 8.2 In This Section ............................................................................................................................. 73 8.3 General Responsibilities ............................................................................................................. 73 8.3.1 Best Practices ........................................................................................................... 74 8.3.2 The I’M SAFE Checklist ............................................................................................. 75 8.4 Passengers and People on the Surface ....................................................................................... 76 8.4.1 Best Practices ........................................................................................................... 76 8.5 Training and Proficiency ............................................................................................................. 76 8.5.1 Training Requirements ............................................................................................. 77 8.6 Security ....................................................................................................................................... 77 8.7 Environmental Issues .................................................................................................................. 77 8.7.1 Best Practices ........................................................................................................... 78 Figures
  • 17. SCENIC ECLIPSE HELICOPER SOP MANUAL 13 © QC AVIATION 1 Introduction 1.1 General The safe and efficient operation of helicopters requires a high degree of skill, training, and coordination. A thorough understanding of procedures and policies involved is required to safely and effectively perform personnel duties and avoid mishaps. Safety is the primary objective. All Scenic Luxury Cruises and Tours (Company) rotary wing aircraft operations from the Scenic vessel the Eclipse will be conducted in accordance with applicable Federal Aviation Regulations (FARs), local and national laws, manufacturers’ aircraft manuals and limitations, and this Scenic Eclipse Helicopter Flight Operations Standard Operating Procedures (SOP) Manual (Manual). At all times, aircraft will be operated in an airworthy condition and facilities maintained according to this Manual. All aviation and ground personnel must utilize conservative, sound judgment while planning and executing their duties. This Manual is a living document. It should be updated periodically to reflect changes in best practices and operational requirements. 1.2 In This Section This section discusses the following topics: 1.3 Overview 1.4 Organization 1.5 Purpose 1.6 Scope 1.7 Decision-Making 1.8 Document Responsibility 1.9 Definitions 1.3 Overview This Manual provides the primary source of information policies, procedures, and guidelines for personnel flying rotary wing aircraft (pilots and crew members) and working on helicopter decks (helideck crew). The manual is the primary document to which all personnel shall refer unless, in the interest of safety, a situation merits an exemption.
  • 18. 14 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION 1.4 Organization The Manual is organized as follows: Chapter 1 – 6 describe common procedures and guidelines based on requirements from the authorities and accepted industrial standards. Chapter 7 covers specific requirements relating to the vessel. 1.5 Purpose This Manual is intended to contribute to the safe conduct of helicopter operations on the Scenic Eclipse by ensuring uniform standards and behavior. The following procedures are to be utilized in all routine rotor- wing flight operations conducted by the Company. The purpose of the manual is to describe the areas of responsibility on the helideck, requirements to the helideck crew and their equipment, communication and to determine how activities and tasks are managed and conducted so that operations on the helideck are executed in a safe and proper manner. 1.6 Scope This Manual is intended to be the primary source of information, but it is not possible for this Manual to be the only source of information. Personnel should refer to other sources of information where deemed relevant and necessary. 1.7 Decision-Making The Pilot in Command (PIC) has overall responsibility for control of flight operations. The pilot flying (PF) must communicate any deviation from these SOPs as dictated by conditions, or circumstances to the Chief Pilot. Additionally, all flight crew members must be made to understand any deviation. The captain of a vessel with operational helicopters is faced with making decisions involving risks to passengers, personnel, and equipment, without the benefit of personal aviation experience. For this reason, the captain shall seek the counsel of the PIC and considered this counsel for decisions related to helicopter operations. Any helicopter operation shall include an assessment of aircrew survivability. This assessment shall be based on the possibility that the pilots and passengers might be forced into a survival situation during any phase of a flight. Planning shall consider whether the pilots and passengers could be recovered within the survival time for the worst anticipated condition.
  • 19. SCENIC ECLIPSE HELICOPER SOP MANUAL 15 © QC AVIATION 1.8 Staffing The number of people engaged in a helicopter operation should be kept to the minimum needed to safely conduct the operation, consistent with the specific requirements of this Manual. 1.9 Document Responsibility The Director of Helicopter Operations is responsible for either updating the Manual, or revoking it should organizational or operational conditions so require. 1.10 Definitions TO BE COMPLETED LATER
  • 20. 16 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION 2 Helicopter Specifications 2.1 In This Section This section discusses the following topics: 2.2 Helicopter SN 8438, N168SE 2.3 Helicopter SN 8537, N169SE 2.2 Helicopter SN 8438, N168SE 2.2.1 General Specifications Manufacturer: Airbus Model: H130T2 Manufacturer’s Serial Number: 8438 Registration Mark: N168SE Number of Engines: 1 Engine Make and Model: Turboméca ARRIEL 2D Certification: EASA Form 52 with Certificate of Conformity to FAA Type Certificate Data Sheet H9EH
  • 21. SCENIC ECLIPSE HELICOPER SOP MANUAL 17 © QC AVIATION 2.2.2 Aircraft Details Baseline Helicopter 00-10010-05-CI H130 Baseline Aircraft Definition 130 T2 17.100.01 E 08-00025-04-CI VFR Day and Night Package, Included in Baseline Aircraft Definition Emergency Locator Transmitter: Kannad INTEGRA 406 AP-H Navigational Antenna, Very High Frequency (VHF)/VHF Omnidirectional Range (VOR)/Localizer (LOC)/Glide Slope (GS): Garmin GNC 255A Intercommunications System (ICS): Garmin GMA 35 Transponder (Mode S): Garmin GTX 33H VHF/VOR/LOC/GS/Global Positioning Satellite System (GPS): Garmin GTN 750H Avionic Display System: Garmin G500H General Equipment 05-23005-00-CI Engine flushing device without removal of cowlings 05-31025-00-CI Tinted windows for front windscreens 05-31033-00-CI Sun protected upper windows 05-37015-00-CI Dual controls 05-42025-03-CI Enhanced air conditioning system 08-83017-00-CI Vehicle and engine multifunction display (VEMD) downloadable kit
  • 22. 18 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION Mission Equipment 06-61006-00-FP Emergency floatation gear - fixed parts 06-61006-00-RP Emergency floatation gear - removable parts Other Specifications Helicopter Fuel Type: Jet A1 Helicopter Fuel Capacity: 540 Liters Helicopter to Eclipse Communications: Via VHF Radio Frequency Range 118.00-136.975 MHz, FM Radio Frequency Range 138.00-173.995 MHz and Iridium-Based Satellite Phone/Text Messages
  • 23. SCENIC ECLIPSE HELICOPER SOP MANUAL 19 © QC AVIATION 2.3 Helicopter SN 8537, N169SE 2.3.1 General Specifications Manufacturer: Airbus Model: H130T2 Manufacturer’s Serial Number: 8537 Registration Mark: N169SE Number of Engines: 1 Engine Make and Model: Turboméca ARRIEL 2D Certification: EASA Form 52 with Certificate of Conformity to FAA Type Certificate Data Sheet H9EH
  • 24. 20 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION 2.3.2 Aircraft Details Baseline Helicopter 00-10010-05-CI H130 Baseline Aircraft Definition 130 T2 17.100.01 E 08-00025-04-CI VFR Day and Night Package, Included in Baseline Aircraft Definition Emergency Locator Transmitter: Kannad INTEGRA 406 AP-H Navigational Antenna, VHF/VOR/ LOC/ GS: Garmin GNC 255A ICS: Garmin GMA 35 Transponder (Mode S): Garmin GTX 33H VHF/VOR/LOC/GS/GPS: Garmin GTN 750H Avionic Display System: Garmin G500H General Equipment 05-23005-00-CI Engine flushing device without removal of cowlings 05-31025-00-CI Tinted windows for front windscreens 05-31033-00-CI Sun protected upper windows 05-37015-00-CI Dual controls 05-42025-03-CI Enhanced air conditioning system 08-83017-00-CI Vehicle and engine multifunction display (VEMD) downloadable kit
  • 25. SCENIC ECLIPSE HELICOPER SOP MANUAL 21 © QC AVIATION Mission Equipment 06-26026-00-CI-STC Dual external cargo sling mirrors 06-27048-00-RP Cargo sling (1,500 kg) - removable parts 06-27048-00-FP Cargo sling (1,500 kg) - fixed parts 06-61006-00-FP Emergency floatation gear - fixed parts 06-61006-00-RP Emergency floatation gear - removable parts Other Specifications Helicopter Fuel Type: Jet A1 Helicopter Fuel Capacity: 540 Liters Helicopter to Eclipse Communications: Via VHF Radio Frequency Range 118.00-136.975 MHz, FM Radio Frequency Range 138.00-173.995 MHz and Iridium-Based Satellite Phone/Text Messages
  • 26. 22 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION 3 Flight Safety Procedures This section establishes criteria essential to the safety of flight operations conducted from the Scenic Eclipse. 3.1 In This Section This section discusses the following topics: 3.2 Flight Crew Check-In and Post-Flight Times 3.3 Flight Planning 3.4 Required Publications 3.5 Weather 3.6 Cold-Climate Operations 3.7 Helicopter Performance 3.8 High Minimums Captain 3.9 Noise Abatement 3.10 Flight Following 3.11 Landing Sites – Non-Airport and Heliport 3.12 Minimum Landing Fuel Reserves 3.13 Flight Crewmember Trip Pack and Flight Log 3.14 Operating at Uncontrolled Airports 3.15 Pilot Airworthiness Determination 3.16 Aircraft Pre-flight Check 3.17 Use of Minimum Equipment List 3.18 Cold Weather Operations 3.19 Repositioning 3.20 Towing 3.21 Tiedowns 3.22 Aircraft Refueling Procedures 3.23 Ground Power Units 3.24 Emergency Equipment 3.25 Passengers and Baggage 3.26 Headsets 3.27 Sterile Cockpit 3.28 Operation of Flight Controls 3.29 Standardization Program
  • 27. SCENIC ECLIPSE HELICOPER SOP MANUAL 23 © QC AVIATION 3.2 Flight Crew Check-In and Post-Flight Times 3.2.1 Check-In Time Members of the flight crew shall check in for flights no less than one hour and 15 minutes (1:15) prior to the scheduled departure time. The PIC may designate an earlier check-in time should they determine conditions warrant additional preparation time prior to departure. 3.2.2 Post-Flight Time The post-flight period is assumed to be thirty (30) minutes. 3.3 Flight Planning The PIC is responsible for flight planning and related information (e.g., catering, ground transportation, servicing requirements, reservations). The PIC may assign this duty to the other pilot, but the PIC retains responsibility. The pilot performing the flight planning shall make the maximum use of available information and specialized equipment (e.g., computer flight planning, commercial weather services). 3.3.1 Trip Manifests Both pilots will thoroughly review the trip manifest prepared by Flight Dispatch. Discrepancies or questions should be reviewed with the dispatcher. To properly plan fuel, the number of passengers on each leg must be confirmed. All ground transportation needs must be understood and coordinated with the ship’s personnel, where appropriate. 3.3.2 Destination Heliports Flight-following personnel will make every possible effort to determine heliport conditions before the flight and relay this information to the crew, as heliports are not normally included in Notices to Airmen (NOTAM) reports issued by local flight service facilities. At certain times, the PIC will be required to ascertain the heliport conditions (e.g., holidays, weekends, change of destinations, winter snows, dignitary or politician closures, delays). It is ultimately the PIC’s responsibility to ascertain heliport conditions and to confirm them at least 30 minutes prior to arrival via a call to the destination heliport or controlling authority for the latest advisories. The PIC will be provided a contact number prior to the proposed flight departure. If a phone call is not feasible, the PIC should make radio contact as early as possible into the flight to allow a change of destination if conditions warrant.
  • 28. 24 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION The Dispatcher will always arrange landing authority at privately operated heliports. 3.3.3 Responsibility for Flying The senior pilot will fly the first leg as PIC (Captain). Subsequent legs shall be alternated by mutual agreement between the pilots and in accordance with operational qualifications. 3.4 Required Publications Each Company aircraft must carry on board during all flight operations: § Approved Rotorcraft Flight Manual § Airworthiness Certificate § Certificate of Registration § Copy of Insurance Coverage Documentation § Weight and Balance Lists § The Minimum Equipment List (MEL) § A current set of aeronautical charts Each base of operation will maintain a current copy of Dangerous Goods Regulations, the International Air Transport Association’s (IATA) hazardous material manual. 3.4.1 Subscriptions § The Department maintains subscriptions to FAA and Jeppesen for each aircraft and base and, where applicable, a revision service. The subscription shall include: § FAA-approved rotorcraft flight manual (RFM); § Any applicable supplements and operating handbooks for each aircraft and for installed optional equipment; and § Color, shaded terrain charts, and pictorial approach charts, where available. Additional or supplemental publications may be obtained as needed. The Chief Pilot must approve all subscriptions and major purchases of publications. 3.4.2 Contractor-Supplied Materials Contract aircraft suppliers shall provide, for the aircraft being supplied, all required: § Documents;
  • 29. SCENIC ECLIPSE HELICOPER SOP MANUAL 25 © QC AVIATION § Manuals; § Approach and navigation charts and maps; § Certificates; § Licenses; § Logs; and § Other written information. All contractor-supplied material must be complete and current. 3.5 Weather Prior to each flight, the PIC will obtain aviation weather reports and forecasts. The PIC shall analyze the following data to determine the effect on the proposed operations: § Latest NOTAM for the point of departure, flight route, the destination, and the alternate destination. § Surface weather observations for pertinent stations. § Forecasts for all pertinent routes and stations. § Reports or forecasts of severe weather, turbulence, or icing that could affect the proposed flight. § Any known air traffic delays. Pilots will check weather forecasts sufficiently in advance of a proposed flight and notify Flight Dispatch of any conditions that may affect passenger schedules. Pilots should check weather forecasts the night before any early morning departure. The PIC retains full responsibility for these duties, but may delegate some or all of them. 3.5.1 Weather Limitations Existing and forecast weather may be a limiting factor in helicopter operations. Wind, coverage and thickness of cloud layers, visibility, temperature, sea state, precipitation, and distance to a suitable alternate landing site shall be considered in determining if a flight will proceed. The following operational limitation provisions are intended to simplify critical area decision-making. Careful planning and in-flight evaluation should preclude pilots flying into adverse weather conditions, but in the event pilots encounter adverse weather conditions that had not been forecast, they shall take immediate action to avoid further exposure.
  • 30. 26 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION Day Operations No pilot may operate under visual flight rules (VFR) for day operations with less than one statute mile of visibility or a ceiling of less than five hundred (500) feet. Night Operations Operations will not be conducted at night. Controlled Airspace The floor of controlled airspace must be carefully noted along all routes to be flown. A Special VFR (SVFR) clearance issued under FAR 91.157 must be obtained in the event controlled airspace is to be entered with less than the weather minimums prescribed for that airspace under FAR 91.155. Freezing and Icing No flight will be dispatched into forecast or reported freezing precipitation. Pilots may not continue flight in icing conditions. Wind No landings will be allowed when wind gusts greater than 35 knots are reported, unless the PIC determines a safe landing can be made while taking into consideration wind direction, condition of the helideck, etc. 3.5.2 Severe Weather and Weather Detection Devices To the maximum extent possible, pilots shall avoid flights into areas of known or forecast severe weather (e.g., thunderstorms, turbulence). When flight is necessary into areas of reported severe weather, visual means, airborne radar, and air traffic control assistance (when available) shall be used to facilitate avoidance. 3.6 Cold-Climate Operations 3.6.1 Definitions Operational Limit is the range of the aircraft as limited by fuel, precise navigation capability, two-way communications, and weather.
  • 31. SCENIC ECLIPSE HELICOPER SOP MANUAL 27 © QC AVIATION 3.6.2 Radius of Action Single helicopter operations to remote areas inaccessible to the ship, where the ship is the only search and rescue (SAR) resource available are prohibited. Two aircraft may conduct unrestricted operations within a radius of action equal to their operational limit. 3.7 Helicopter Performance Clear approach and departure paths, consistent with aircraft performance shall be utilized. 3.8 High Minimums Captain Any new captain who has not yet completed one hundred (100) flight hours as PIC in the EC130T2, or has not yet completed fifty (50) flight hours as PIC in another type of Company aircraft, will be subject to the following restrictions: § Minimum takeoff visibility of at least three (3) miles. § Whenever it appears that the known or forecast weather conditions are insufficient for the planned flight, the high-minimums PIC must notify Flight Dispatch as soon as possible. 3.9 Noise Abatement Pilots will adhere to published noise abatement procedures and voluntary curfews, except in the case when the safety of flight is involved. 3.9.1 Special Visual Flight Rules Routes and Noise Abatement Routes Helicopter flights shall utilize SVFR routes when available. These helicopter routes shall be flown whenever possible. The highest acceptable altitude shall be flown on the prescribed routes to reduce the impact to noise sensitive areas. 3.10 Flight Following Whenever possible, crews will maintain flight following and radar advisories with air traffic control (ATC) facilities during VFR flights. This kind of positive communication enhances safety and is important should unforeseen circumstances arise.
  • 32. 28 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION 3.11 Landing Sites – Non-Airport and Heliport An optimum location for an Off-Airport/Heliport landing site is one that is in close proximity to the location of the passengers. Company helicopter pilots will use their best judgment when considering a potential landing site. Some factors that must be reviewed include, but are not limited to, the following: § Obstruction clearance. § Ground slope. § Noise sensitive communities around the operating area. § Foreign object damage (FOD) hazards. 3.11.1 Site Requirements A suitable landing site will measure a minimum of seventy-five (75) by seventy-five (75) feet. It may be located on the ground, a marine vessel, an elevated platform, or the roof of a building or parking garage. A suitable landing area will provide a visual means to determine wind direction (e.g., wind sock, weather vane, smoke stack, flags). Paving is not required in the landing area, but it may not have loose objects that could be blown up into the rotor system or engine intakes. The landing surface must be dry, firm, level and able to support the weight of the aircraft and should have at least one clear approach and departure path. 3.11.2 Prior to Landing Prior to landing at an Off-Airport site, Flight Dispatch or the helicopter pilots will confirm with the local authorities that the helicopter landings are authorized at the proposed landing location. A high and low reconnaissance of the site will be performed prior to committing to a landing. 3.11.3 Requirements for Passengers Passenger protection must be provided at all times the helicopter is operated on the ground. Passengers must never approach or depart the helicopter unless escorted by a crewmember or ground personnel trained in helicopter safety procedures. The PIC is responsible for determining that these requirements are satisfied. 3.12 Minimum Landing Fuel Reserves The minimum reserve fuel planned to be on board the Company helicopter at the time of landing is a 20- minute reserve. The minimum fuel reserve is designed as an absolute minimum and should not be used as a landing fuel target. If a landing is made with less than the specified quantity of fuel on board, the
  • 33. SCENIC ECLIPSE HELICOPER SOP MANUAL 29 © QC AVIATION Company-assigned PIC shall submit a written report explaining the use of the reserve specified to the Chief Pilot within five (5) working days. 3.13 Flight Crewmember Trip Pack and Flight Log 3.13.1 Before Trips Flight Dispatch will issue a Trip Manifest for each crewmember assigned to a Company-scheduled trip. Crew members are responsible for verifying the accuracy of the Passenger Manifest (i.e. all passengers accounted for) and destination with the lead passenger prior to departure. Additionally, crew members must notify Flight Dispatch prior to departure in the case any changes are made to an itinerary while conducting a trip. 3.13.2 After Trips After completion of a trip, the Company-assigned PIC shall complete the passenger manifest(s) and flight log(s) entries and submit them to Flight Dispatch. Incorrect or obsolete leg data information found by the flight crew should be corrected and the new information provided to Flight Dispatch. 3.14 Operating at Uncontrolled Airports The following are recommended operating procedures for operating on or in the vicinity of an uncontrolled airport. 3.14.1 Notifications When approximately fifteen (15) miles out, pilots should ask ATC if there is any conflicting traffic and monitor the ATC frequency for traffic alerts. Approximately ten miles out, pilots shall broadcast, in the blind if necessary, position and intentions on the Common traffic advisory frequency (CTAF) or local airport advisory (LAA). Calls recommended on CTAF or LAA are: § Ten miles out. § Entering downwind. § Base. § Final. § Exiting the runway.
  • 34. 30 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION 3.14.2 Instrument Flight Rules Operations under instrument flight rules (IFR) are prohibited. 3.14.3 Class G Airspace When operating on or in the vicinity of an airport in class G airspace, the FAA requires that each pilot of a helicopter avoid the flow of fixed-wing aircraft. It is the responsibility of the PIC to ensure that the landing area is clear. If conditions permit, an approach overhead the airport helps to verify that the runway or landing area is clear, the wind direction, the runway in use, and increases the probability of visual acquisition by other aircraft. 3.14.4 Departures When departing from an uncontrolled airport, broadcast departure intentions before taxiing and before taking the runway. Pilots should comply with the departure procedures for the airport including noise abatement procedures. Recommended procedures are as follows: § Make frequent radio calls. Request any traffic in the vicinity of the airport to self identify so you are aware of each other’s presence. § Turn on all exterior lights for greater visibility. § BE ALERT. § Prior to departing on the trip, inquire about runway conditions, weather, NOTAM, runway lighting, obstacles, or any possible hazards. § Review charts prior to flight and note minimum altitudes for terrain clearance. 3.15 Pilot Airworthiness Determination The final responsibility for determining airworthiness of the aircraft rests with the PIC (FAR 91.7). In addition to completing a pre-flight check, the PIC shall thoroughly review the maintenance run sheet and confirm that the aircraft is in an airworthy condition. These responsibilities include, but are not limited, to ensuring the following: § Compliance with all applicable airworthiness directives (ADs) and mandatory service bulletins (SBs). § The planned flight or series of flights will not exceed the time remaining for the time/date maintenance requirements as shown on the “Item Due” sticker. § All inspection due dates, hour, or cycle limits have been carried forward and are not past due. § All maintenance discrepancies have been corrected or deferred in accordance with the MEL. All maintenance record entries shall be completed and signed by a certified technician approving the aircraft for return to service.
  • 35. SCENIC ECLIPSE HELICOPER SOP MANUAL 31 © QC AVIATION § The deferred items do not render the aircraft unsuitable for the planned flight or series of flights. § That all required equipment and documents are on board. 3.16 Aircraft Pre-flight Check Pre-flight checks are to be accomplished by a pilot in accordance with the Rotorcraft Flight Manual. 3.17 Use of Minimum Equipment List The FAA requires that all systems, components and equipment be in operating condition prior to aircraft dispatch unless allowed to be inoperative by an FAA-approved MEL. An FAA-approved copy of the MEL shall be carried on board each Company aircraft. 3.17.1 Inoperative Aircraft Systems If an aircraft system becomes inoperative away from the home maintenance base, the pilot will enter the discrepancy in the aircraft maintenance log (AML). If the MEL allows, a number, “per MEL”, may defer an inoperative item. Any maintenance or operational action, installation of placards or mechanical stops, etc. the MEL requires must be completed prior to the next flight. 3.18 Cold Weather Operations 3.18.1 Hangar Requirements Department aircraft should be hangared when freezing precipitation or snow is anticipated. 3.18.2 Outside Requirements Aircraft parked outside should be headed into the wind, when possible, to minimize the accumulation of frozen precipitation in the openings around flight control surfaces. Covers and plugs must be installed to protect the engine inlets from accumulation while the aircraft is parked. 3.18.3 Removal of Frost, Ice, and Snow If the aircraft is exposed to accumulations of frost, ice or snow, the contamination will be removed in accordance with the aircraft manufacturer’s recommended procedures and industry-standard methods
  • 36. 32 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION prior to flight. The aircraft should be pre-heated, when possible, prior to attempting to activate any of the aircraft systems. 3.18.4 Cold-Weather Flight Requirements Restrictions Flight must not be attempted into known or forecast icing conditions. No pilot shall attempt a takeoff if the aircraft has frost, snow, or ice adhering to any windshield, power plant installation, flight or rate instrument system, wings, rotors, control surfaces, or other areas that could affect flight characteristics or performance. De-icing Any aircraft that has frost, snow, or ice accumulations must be de-iced prior to flight in accordance with the manufacturer’s recommended procedures, using industry-standard procedures and materials. 3.19 Repositioning Helicopters shall not be ground taxied on the flight deck. Repositioning a helicopter under power shall only be accomplished by hover taxi. 3.20 Towing All towing operations will be performed in accordance with the methods and limitations described in the appropriate sections of the RFM and maintenance manual. Helicopters shall never be towed or pushed while rotors are engaged or while the ship is turning. 3.21 Tiedowns When sea conditions on the helideck require it, the aircraft must have the tiedowns attached. Tiedowns must also be used at all times while the aircraft are stowed in the hangar underway. 3.22 Aircraft Refueling Procedures The following aircraft refueling procedures must be followed.
  • 37. SCENIC ECLIPSE HELICOPER SOP MANUAL 33 © QC AVIATION 3.22.1 Personnel The PIC is responsible for ensuring that fuel is of the proper grade and sumped for quality, and that the desired amount is placed into the aircraft fuel tank. The PIC may delegate the fueling of the aircraft but retains the responsibility. The PIC or mechanic will supervise the refueling and ensure that the appropriate safety measures are taken before fueling commences. The supervising crewmember will physically check the fuel caps for security at the completion of fueling and will ensure that all bonding cables are disconnected from the aircraft. The crewmember should verify that the refueling equipment is labeled with the name of the product ordered (e.g., Jet A, Jet A-1, JP-4), and that there is no equipment positioned under any part of the aircraft that could settle during refueling. The personnel used for hot fueling must have prior experience fueling helicopters with engines running and blades turning. A suitable fire extinguisher must be readily available during all fueling operations and a pilot must remain at the controls with the engines at flight idle. 3.22.2 Fuel Trucks Fuel trucks should be parked so that the truck could be moved away from the aircraft in case of a malfunction or emergency. The fuel truck will be bonded to the aircraft structure at the recommended bonding point and the nozzle ground wire attached prior to commencing fueling. 3.22.3 Passengers No fueling will be performed with passengers onboard the aircraft. 3.22.4 Preparation for Takeoff The bonding cables and fuel hose must be clear of the aircraft before takeoff. 3.22.5 Inclement Weather No fueling will be allowed if a thunderstorm is in the immediate vicinity of the fueling facility. 3.22.6 Other Requirements All strobe lights will be turned off and no radio transmissions shall be made during fueling.
  • 38. 34 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION 3.22.7 Quality If there is any question as to the quality of the fuel or fueling equipment being used, the flight crewmember will request that a sample be taken from the final fuel filter of the refueler or from the delivery nozzle being used to refuel the aircraft prior to accepting fuel into the aircraft. Fuel samples should have a clear and bright appearance and have no evidence of free or suspended (cloudy or hazy) water and have no visible particulate matter (e.g., dirt, rust). Fuel that is not clear, clean and free from water should not be accepted. 3.23 Ground Power Units When a ground power unit (GPU) is supplying power to aircraft systems, one person qualified to operate the GPU must remain in attendance in the immediate vicinity of the aircraft. The immediate vicinity of the aircraft is defined as sufficiently close in proximity to enable the person to take immediate corrective action in the event of an emergency involving the aircraft or the power unit. 3.24 Emergency Equipment 3.24.1 Cabin Emergency Equipment Emergency equipment meeting the requirements of FAR 91.513 and passenger briefing cards are carried on Company aircraft. Each crewmember shall be familiar with the location, condition, inspection status (per attached inspection tag or label), and operation of the emergency equipment carried on board the aircraft. 3.24.2 Survival Equipment Requirements No flight will be conducted over water that is more than thirty (30) minutes’ flying time, or one hundred (100) nm from the nearest shoreline, unless the equipment specified in FAR 91.509 is carried on board the aircraft. The PIC will ensure that the proper amount and type of equipment is on board prior to departure and that each crewmember is aware of the operation and location of all survival equipment. 3.24.3 Use of Floats Helicopters used for over-water flight operations, including departures and approaches, shall be equipped with emergency aircraft flotation devices. These devices must be functional and armed during over-water departures and approaches.
  • 39. SCENIC ECLIPSE HELICOPER SOP MANUAL 35 © QC AVIATION The aircraft must be equipped with a personal flotation device (life jacket) for each person on board the aircraft. 3.25 Passengers and Baggage 3.25.1 Boarding and Deplaning Passengers with Engines Running or Blades Turning The pilot must be alert to personnel and equipment in the vicinity of the aircraft. Passengers shall always be escorted by a crewmember when boarding or deplaning the helicopter. Coordination with fixed-wing aircraft will be made when boarding passengers and luggage from fixed- wing aircraft or deplaning to Department fixed-wing aircraft. A helicopter crewmember must meet a fixed-wing crewmember to accept baggage and safely escort passengers to the aircraft. Due to the low-tip path of the main rotor blades, passengers should never be allowed to approach, or depart, the aircraft from the rear. Passengers should never be allowed to move toward the tail rotor beyond the baggage compartment area. All passenger movement should be from the same side of the helicopter and a crewmember must supervise the movements. A crewmember will load and unload the passenger baggage and will ensure that the passengers are seated and the seat belts are fastened. Each passenger will be shown the location of a briefing card. The crewmember will ensure that all doors are properly secured before returning to the cockpit. Caution: Umbrellas must not be opened near or under the helicopter rotor disc. Winds and rotor wash can unexpectedly pull an umbrella into the rotor disc. 3.25.2 Baggage Loading and Storage Baggage will be placed in designated compartments. Baggage loading will be shared between flight crews and ground personnel. 3.25.3 Cabin Announcements and Briefings Pilots are to keep passengers informed of delays and other important information pertinent to the flight before each takeoff. The PIC shall ensure that all passengers are briefed as required under FAR Part 91, which includes the following: § Use and operation of seat belts and shoulder harnesses. § The location and operation of emergency exits. § The location and operation of survival equipment.
  • 40. 36 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION § Use of the Smokeshield respirator devices. § Smoking. § Stowage of loose articles and hand baggage. § Use of portable electronic devices. Recorded briefings may be used and supplemented by printed briefing cards. These cards must be carried in a location that is visible and convenient and must contain aircraft specific information. Prior to flights requiring flotation equipment, pilots shall ensure that all passengers have been briefed on its use. 3.25.4 Portable Electronic Devices No person shall operate a personal radio transmitter, television receiver, cellular phone, or any other electronic device known to emit electromagnetic or radio frequency emissions that could interfere with the aircraft navigation systems during flight. 3.26 Headsets Each flight crewmember is supplied with a headset. All cockpit crew members shall use headsets any time the aircraft is running at flight idle on the surface or is airborne. 3.27 Sterile Cockpit Anytime the aircraft is in motion on the surface or airborne, while operating in congested, busy airspace, crew members will eliminate all extraneous cockpit conversation that does not apply directly to the operation of the aircraft. The sterile cockpit environment will also be maintained during peak workload flight periods (i.e., approaches and departures). 3.28 Operation of Flight Controls Only Department employees designated as pilots, contract pilots, contract flight training pilots, FAA Pilot Examiner or Designated Pilot Examiner, a qualified manufacturer’s test pilot, or a Company designated instructor pilot may manipulate the flight controls of any Company aircraft.
  • 41. SCENIC ECLIPSE HELICOPER SOP MANUAL 37 © QC AVIATION 3.29 Standardization Program The Company Standardization Program encompasses the use of Standard Operating Procedures (SOPs) and Standardization Flights to ensure effective crew coordination. Crew coordination is the effective delegation of responsibility and division of workload among the flight crew members. Crew coordination is essential in the safe operation of Company aircraft. 3.29.1 Purpose The use of SOPs, checklists, and terminology creates a standardized system whereby the pilots become immediately aware of any departure from the normal sequence of events or normal system operations. The use of these SOPs will place the flight crew in the best position to recognize potential problems and respond to emergency and abnormal situations in the proper manner. 3.29.2 Deviation from Procedures Flight crews are not authorized to deviate from Company procedures unless the deviation is in the best interest of safety. All such deviations shall be reported to the Chief Pilot within twenty-four (24) hours of the occurrence. A constant evaluation process ensures that these procedures are effective and suitable for Department flight operations. 3.29.3 Authority and Responsibility The PIC retains the final authority for the conduct of the flight. The PIC’s primary responsibility is to fly the aircraft or command the operation of the flight controls, flight instruments, and the autopilot. The PNF performs all other cockpit duties, including the following: § In normal flight: Navigates, communicates, programs communication and navigation equipment, monitors the flight and engine instruments, and completes required paperwork and other tasks, as directed by the Chief Pilot. § During emergencies or abnormal system operations: Checks instrument indications, reads and accomplishes checklists, performs checks, and takes corrective action, as necessary.
  • 42. 38 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION 4 Flight Operating Procedures This section establishes criteria essential to the safety of flight operations conducted from the Scenic Eclipse. 4.1 In This Section This section discusses the following topics: 4.2 Use of Checklists 4.3 Pre-flight Procedures 4.4 Takeoff Procedures 4.5 Before Landing, After Landing, and Shutdown Procedures 4.6 Pilot Post-flight Check 4.7 Flight Crew Debriefings 4.8 Standardization Flights 4.9 Use of Rotor Brake 4.2 Use of Checklists The Company SOPs are based on the systematic use of checklists to accomplish the required checks (e.g., normal, abnormal, emergency). SOP items that are shown in quotation marks are to be stated as written. Departure and arrival checklists may be found in the approved Airbus Helicopters H130T2 Rotorcraft Flight Manual, Sections 3 and 4. 4.3 Pre-flight Procedures 4.3.1 Before Starting Engines Check A minimum of one person qualified to operate aircraft engines must be seated in a pilot seat when an aircraft engine is started or running. Engines will be started utilizing the proper checklist procedures. Before starting an engine, the immediate area around the aircraft must be visually checked for potential hazards to ensure a safe start. Pilots should make an effort to have a helicopter landing officer (HLO) or helicopter landing assistant (HLA) act as an outside observer during engine starts whenever practical.
  • 43. SCENIC ECLIPSE HELICOPER SOP MANUAL 39 © QC AVIATION 4.4 Takeoff Procedures 4.4.1 Takeoff Briefing Prior to takeoff, the PF shall consider at minimum the following items: § Special factors influencing this takeoff (e.g., wet runway, anti-icing requirements, cross-wind, deviations from the norm). § Verify the navigation equipment setup. § Verify any special ATC instructions and read back all clearances correctly (e.g., headings, altitude). § Formulate the emergency return plan. 4.4.2 Before Takeoff Check The PIC will complete the before takeoff check as published in the RFM and review any changes to the ATC clearance prior to initiating takeoff, and verify that the floats are armed and the area is clear for departure. 4.5 Before Landing, After Landing, and Shutdown Procedures 4.5.1 Before Landing Check The before landing check will be completed in accordance with the RFM. 4.5.2 After Landing Check The after landing check will be completed in accordance with the RFM. Additionally, the PIC will ensure the engine is running at ground idle and the floats are disarmed. 4.5.3 Shutdown Check The shutdown check will be completed in accordance with the RFM. After engine shutdown but before exiting the cockpit, the PIC will oversee the passenger handling requirements between crew members, HLOs, and HLAs.
  • 44. 40 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION 4.6 Pilot Post-flight Check If Company maintenance personnel will not accomplish a post-flight inspection after the completion of the last flight of the day, the Company assigned PIC, or designee, shall conduct a walk-around check of the aircraft, noting any oil or fuel leaks, abnormal wear, or damage to the aircraft. Any discrepancies found during this walk-around are to be noted in the XXXX. The Company-assigned PIC will notify maintenance personnel if there is any doubt as to the airworthiness status of the aircraft. 4.7 Flight Crew Debriefings If there are any abnormalities during a flight, crew members will conduct a post-flight debriefing with the HLO. 4.8 Standardization Flights Company Standardization Pilots will conduct Standardization flights to ensure the program is being followed in day-to-day operations and to constantly evaluate the program. 4.8.1 Assignments Each Company pilot will receive, at least, one (1) standardization flight every twelve (12) months. The minimum number of standardization flights per 12-month period, per aircraft, shall be one (1). 4.8.2 Scheduling Standardization flights may be conducted during normal passenger carrying flights. No abnormal or emergency procedures will be required as part of the flight. These flights will involve routine practices and standard operating procedures described herein and in the RFM for the subject aircraft. The Standardization Pilot will act as an observer during the flight and will not be considered as an assigned flight crewmember for the purpose of the flight. 4.8.3 Results Evaluation The Standardization Pilot will use a Company “Pilot-Standardization Flight Worksheet” to conduct the evaluation. This document will be utilized as the controlling document for the flight. (The worksheet will be destroyed at the conclusion of the crew’s debriefing.)
  • 45. SCENIC ECLIPSE HELICOPER SOP MANUAL 41 © QC AVIATION 4.8.4 Resolution of Deficiencies Crew members found to be deficient will be advised of the specific deficiencies during post-flight debriefing unless, in the opinion of the Standardization Pilot, the deficiency directly affects the operational safety of the flight. If this is deemed to be the case, the Standardization Pilot will advise the flight crew of the deficiency immediately upon discovery. In the unlikely case that the pilot(s) are unwilling or unable to perform their duties in accordance with the FAR, the RFM, the Department SOPs, or this Manual, they will be advised of this. If the situation cannot be resolved at the local level to the Standardization Pilot’s satisfaction, the flight will not depart, or if already airborne, it will not proceed beyond the next point of landing. In this event, the Standardization Pilot will contact the [Position Title] as soon as is practical to resolve the situation. The [Position Title] will determine the proper course of action to be taken from that point. Successful completion of a standardization flight will be recorded for each individual. These forms will be forwarded to the [Position Title] for review, to be retained in each employee’s training file. 4.9 Use of Rotor Brake The rotor brake will be used in accordance with the limitations set forth in the RFM. It is recommended that pilots apply the rotor brake at, or less than, 100 revolutions per minute (RPM).
  • 46. 42 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION 5 Facility Safety Procedures 5.1 In This Section This section discusses the following topics: 5.2 Responsibility 5.3 The Helicopter Landing Officer 5.4 Manning the Helicopter Deck 5.5 Audits 5.6 Training Programs 5.7 Maintenance Program 5.8 Helicopter Deck and Equipment Parts 5.9 Safety Equipment 5.10 Clothing and Protective Equipment 5.11 Operations 5.12 Special Procedures and Operations 5.2 Responsibility 5.2.1 Helicopter Deck, Refueling Plant, and Competence The Pilot and the helicopter landing officer (HLO) are responsible for ensuring that the helicopter deck (helideck), refueling plant, and competence meet current requirements. 5.2.2 Inspection The Chief Officer, Chief Engineer, and the Pilot are responsible for routine inspections of the helideck and refueling plant. 5.2.3 Supervision The Captain is responsible for supervision of onboard helicopter activities, including the following: § The helideck. § The refueling plant.
  • 47. SCENIC ECLIPSE HELICOPER SOP MANUAL 43 © QC AVIATION § The helideck crew. § The radio operator/person responsible for communications. § Radio and navigational equipment. This supervisory role is intended to be in addition to the vessel’s routine maintenance and inspection duties. The Chief Engineer is responsible for refueling equipment (e.g., tanks, hoses, pumps, ventilation of void spaces). 5.3 The Helicopter Landing Officer The HLO has responsibility for supervising and managing the day-to-day operations on the helideck during helicopter visits, including ensuring that: § The captain is updated at regular intervals about the status of the helideck, equipment, and services; § Necessary steps are taken to deny unauthorized persons access to the helideck prior to takeoff and landing; § The deck is cleared of loose objects, inflammable substances, etc.; § Necessary personnel are present and at a state of readiness; § Passengers are clothed properly (e.g., no loose clothing, hats); § The helideck crew has been briefed on any special conditions prior to the arrival of the helicopter, especially about the arrival of an unfamiliar helicopter type or in the event of special operations; § All equipment and instruments are in place and in full working order; § The crane (if any) in the vicinity of the landing area has been stopped and correctly positioned in relation to the free approach and departure sectors; § Guests are detained in the safe zone during landing/takeoff and that they are guided during disembarkation and embarkation; and § Passengers have fastened their safety belts and been briefed on emergency exits. 5.3.1 Landings Before any helicopter landing, the HLO shall maintain contact with the Pilot and inform whether the deck is clear for landing.
  • 48. 44 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION 5.3.2 Deviations The HLO shall immediately report any form of deviation on the helideck to the immediate superior so that the helicopter flight crew members may be informed about the situation. 5.4 Manning the Helicopter Deck At minimum, three (3) people will man the helideck: 1) The HLO (in charge of the helideck) 2) One HLA 3) One fire brigade member These people together are called the helideck crew. They must have documented their familiarization in the use of the helideck’s firefighting equipment, including stipulated training. 5.4.1 Foam Cannon During takeoffs and landings, at least one (1) person, dressed in fire protection clothing as stated in Section 4.4.4, shall be stationed at the remote control unit for the helideck’s foam cannon (or at the most appropriate foam cannon to be used in prevailing weather conditions). 5.4.2 Refueling During refueling the helideck crew shall consist of the following crew members: § PIC or aircraft mechanic § The pistol grip nozzle operator, usually the HLO or an HLA § The fireguard, dressed as described for takeoffs and landings The HLO may be one of these people. 5.4.3 Other Personnel As necessary, personnel without training or experience could be utilized on the helideck. Such personnel must be briefed by the HLO and be subject to constant supervision during helicopter operations.
  • 49. SCENIC ECLIPSE HELICOPER SOP MANUAL 45 © QC AVIATION 5.5 Audits The Company, supported professionally by the Classification or Flag Authorities, will periodically audit the operator’s systems and procedures. 5.6 Training Programs The helideck crew will receive basic and periodic refresher training in accordance with the vessel’s procedure. For all helideck crews, refresher training will occur at least every forty-five (45) days. Special emphasis shall be placed on fire and damage control. All basic and refresher training will be documented. 5.6.1 New Crew Members HLAs who have only recently completed basic training shall participate in a minimum of twenty (20) helicopter landing and takeoffs under the guidance of an experienced HLO. Only after this training shall they become fully qualified to stand independent duty and serve as part of the minimum manning of the helideck. 5.6.2 Inactive Trained Personnel Personnel who have completed their basic training but who have not actively worked in that position during the past (2) two years shall receive an introduction to the helideck and refueling plant under the guidance of the HLO. 5.6.3 Physical Fitness Helideck crews must meet the physical fitness requirements, including demonstrated documented knowledge in the use of smoke diving apparatus. 5.7 Maintenance Program A maintenance program will be established and maintained for the helideck, related helideck equipment, and the refueling plant.
  • 50. 46 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION 5.8 Helicopter Deck and Equipment Parts This section generally describes the helideck and personnel and discusses necessary equipment parts and guidelines for helicopter safety, and how all of these relate to pertinent rules and regulations. 5.8.1 Obstacles in the Helicopter Deck Approach and Departure Sectors There shall be no obstacles above the level of the helideck in the 210-degree (210°) approach and departure sectors or in the immediate deck vicinity. The following items are exempted from this requirement: § Safety perimeter. § Outer edges of the safety net (if used). § Perimeter lights and floodlights, rising no taller than twenty-five (25) centimeters above the helideck surface. § Individual obstacles required for operating the helideck, rising no taller than twenty-five (25) centimeters above the helideck surface (e.g., railings, stairs, foam cannon). Part of the helideck railing will be removed and part of it will be folded. 5.8.2 Friction The surface of the helideck shall be treated with a non-skid material that prevents helicopters from sliding (non-skid). With the rope net in place, the helicopter deck shall have a friction coefficient of at least 0.40 or higher, even when the deck is damp or wet. Without the rope net, the friction coefficient shall be at least 0.65. 5.8.3 Windsock The windsock must be: § Easily visible; § Mounted in an area minimally affected by turbulence from surrounding constructions; § Single-color (orange) or bicolored (i.e., orange/white, red/white, black/white) and conically shaped; § At least standard size: inner diameter of sixty (60) centimeters, outer diameter of thirty (30) centimeters, and length of two and four tenths (2.4) meters; and
  • 51. SCENIC ECLIPSE HELICOPER SOP MANUAL 47 © QC AVIATION 5.8.4 Identification The helideck shall be marked with an “H” that is clearly visible from all approach directions above the helideck surface. 5.8.5 Operational Equipment At all times, the helideck shall contain all equipment required for operations, such as but not limited to the following: § Ropes for tying down a parked helicopter. § Equipment for removing snow and ice. 5.8.6 Rescue Equipment The following rescue equipment must be located in the immediate vicinity of the helideck: § Two (2) fire axes. § Two (2) non-corrosive knives for cutting seat belts. § Two (2) explosion-proof flashlights. § One (1) crowbar. § One (1) wire cutter. § One (1) hacksaw with spare blades. § One (1) hammer. § One (1) cutting chisel. § One (1) sheet metal shears. § One (1) bolt cutter. § One (1) jack for minimum lift of ½ ton. § One (1) angle grinder for cutting alley sheeting. § One (1) lift bag. The equipment must be stored so that it is readily available, visible, and in a safe place, preferably in a sealed locker or container. If the locker or container can be locked with a key, they key must be placed behind a window of breakable material. The locker or container shall be painted red and marked “Emergency Equipment.” One metal hook on a metal handle measuring three (3) meters in length, together with a light ladder of about three (3) meters in length, shall be stored in a suitable place near the locker or container holding the emergency equipment.
  • 52. 48 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION 5.8.7 Communications Equipment Personnel who comprise the minimum manning requirement for the helideck shall be equipped with portable two-way VHF radios that are capable of communicating with the crew of the helicopter and the installation’s radio room. 5.8.8 Signs All placard text shall be visible in the dark or illuminated. Prohibited Activities Access routes to the helideck shall be marked with clearly visible signs prohibiting the following activities: § Loitering/being on the deck during starts and landings. § Smoking or using open flames on the deck during ongoing helicopter operations and when the helicopter is parked. § Personnel moving behind a parked helicopter with the rotor engaged. Exits § Exits steps from the helicopter deck shall be clearly marked “EXIT.” 5.9 Safety Equipment This section describes in general terms the safety equipment available on the vessel. The type of equipment may vary from vessel to vessel. Special information pertaining to a specific vessel is included in the local operations manuals. 5.9.1 Alarm Systems It must be possible to activate any alarm system from the helideck or the immediate vicinity of the helideck. Fire Alarms Buttons The start button for the alarm system must be clearly marked. Alarm buttons are located at XXXXX. These may only be used in emergency situations, including a fire in a helicopter or on the helideck.
  • 53. SCENIC ECLIPSE HELICOPER SOP MANUAL 49 © QC AVIATION Alarm Systems and Fire Alarm Boxes Boxes for activating the fire pumps are located XXXX. Throwing the switches in these boxes will start the fire pump(s) and the control room indicator will show which fire alarm box (FAB) has been activated. 5.9.2 Firefighting Equipment The HLO shall ensure the firefighting equipment is always in good working order and ready for use. The HLO should report any deviation to the immediate superior. NOTE: The helideck’s fire extinguisher system must not be activated prior to helicopter landing. Activation before a landing’s completion could lead to pilots losing deck references. 5.9.3 Fire Water Systems A fire water system is compulsory and must be charged prior to the commencement of helicopter operations. Purpose and Effect Fire may be controlled or extinguished by water as follows: § Water can act as a dilutor when converted to steam in the fire zone. § Water absorbs heat when being converted to steam. § Steam reduces the air current mixture’s oxygen content by one-third (1/3). § Water may be used to cool surrounding areas s to prevent fire from spreading or to improve access to the fire zone. Application Water is the best extinguishing agent for fires burning in woodwork, paper, and garbage. It also works well to damp down fires after handheld extinguishers have been used. Equipment § Hoses measuring an inch and a half (1.5”) in diameter hoses are standard equipment for fire fighting and for hosing down. § Alternatively, foam equipment may be used with water only. Use § Water must be in the form of fine spray for oil fires and for cooling.
  • 54. 50 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION § To avoid shocks, the power supply must be shut off near electrical fires/fires in electrical equipment before the use of water. § For most fires, the water jet should be directed at the base/root of the flames. 5.9.4 Foam Systems Purpose and Effect Fire may be controlled or extinguished using foam as follows: § Foam acts as a “smothering agent.” § If used in sufficient amounts, foam reduces oxygen supply by preventing the influx of air. § Foam acts as a dilutor. § When forced into a fire zone, foam is converted to steam and will, under certain conditions, reduce the air current mixture by one-third (1/3). § The process of converting foam to steam will absorb heat. § A sufficiently thick layer of foam will protect explosive materials exposed to the fire by insulating and absorbing heat. § A thick, fully covering carpet of foam will extinguish fire involving inflammable liquids. The carpet must have the proper consistency and thickness, and it must be maintained for a sufficient length of time. Application Foam must be applied in the greatest quantity possible so as to cover the entire fire surface. Foam is suitable for all kinds of fire except electrical fire. Equipment There are three types of foam cannon and three types of hose reels. Producing foam requires the mixing of the following three components in a turbulent condition: § Water § Air § Foam concentrate It is usually accomplished by injecting the concentrate under pressure into the water flow. The system will usually start to produce foam about twenty (20) seconds after equipment start-up.
  • 55. SCENIC ECLIPSE HELICOPER SOP MANUAL 51 © QC AVIATION Use The fixed foam system is controlled from firefighting cabinets that have been permanently installed. After using the foam system, all piping must be thoroughly flushed with water to remove any remaining foam solution. Note that too much water will break down the foam. 5.9.5 Dry Powder Systems Purpose and Effect In very fine form, dry powder stops fire’s chain reaction by introducing a large number of tiny particles into the atmosphere. Remember: When extinguishing a fire with dry powder, any evaporation through the powder will present the possibility of re-ignition from hot metal, smoldering insulation, or other materials. Application Dry powder is effective against most fires, especially electrical fires, as it is non-conductive. In most cases of petrochemical fires, however, re-ignition is likely to occur unless foam is used to prevent re-ignition. Foam must be used. Equipment The equipment is of the gas cartridge propellant type, which propels the powder by internal overpressure created by the discharge of a carbon dioxide (CO2) propellant cartridge inside the extinguisher. Use The powder normally starts to flow within fifteen (15) seconds of activation of the fixed equipment. The units should be directed from a position upwind towards the base of the flames, if possible. All piping must be cleaned of remaining powder immediately after use to prevent powder or lumps that may later block the hose or piping. 5.9.6 Rescue and Safety Equipment Maintenance All rescue and safety equipment shall be maintained in good working order, ready for use at all times. Maintenance, periodic testing, and inspections must be carried out in accordance with established procedures.
  • 56. 52 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION 5.10 Clothing and Protective Equipment 5.10.1 Equipment Set Contents During takeoff and landing, each member of the helideck crew must have immediate access to one set of equipment, consisting of the following: § Protective firefighting clothing. § Protective firefighting gloves. § Helmets for firefighting. § Safety shoes for occupational use. § Smoke diving equipment (a minimum of two [2] sets for distribution). 5.10.2 Location When not in use, the equipment shall be stored in a separate locker, ready for rapid donning, in the immediate vicinity of the helideck. The locker must be marked: “Fire Protection” In addition to the required fire protection equipment, the locker must also contain the following items: § At least two lifelines with a minimum length of fifteen (15) meters. § Two (2) fire inhibiting blankets. § Bolt cutters. § Cutting wheel (angle grinder). 5.10.3 Use of Protective Clothing § The member of the helideck crew stationed at the foam cannon shall, in addition to wearing the smoke diving equipment, be dressed in all the fire protection clothing described above. § When there is reason to believe that a hazardous situation may arise on the helideck during takeoffs and landings, all helideck crew members must wear fire protection gear. § Coveralls used for work on the helideck must be sufficiently rated for fire safety. 5.11 Operations This section describes the helideck crew’s limitations and routine tasks during helicopter operations.
  • 57. SCENIC ECLIPSE HELICOPER SOP MANUAL 53 © QC AVIATION 5.11.1 Operating on the Helicopter Deck Use of Anti-collision Lights and the Pulse Lighting System The helicopter’s anti-collision lights and pulse lighting system should be switched off after the helicopter has landed and is ready for unloading. This indicates to the helideck crew that they have permission to approach the helicopter. Permission could also be indicated by a visual signal or voice command from the Pilot. The pilot shall switch on the anti-collision lights immediately before takeoff and whenever the situation so merits. This indicates that the helideck crew must immediately vacate the helideck. The HLO will give the thumbs-up sign when all personnel have left the helideck and all objects have been removed from it. 5.11.2 Cargo in the Helicopter General The Pilot is ultimately responsible for all cargo operations and must monitor the weight and location of all cargo (e.g., bags, equipment). Cargo and Passengers § Cargo placement must allow easy access to emergency equipment and must be secured in accordance with the authorities strictest requirements. When transporting passengers, cargo must not be placed in the helicopter cabin. 5.11.3 Communications This section of the manual contains procedures and guidelines for communication between the helideck crew and the Pilots. Language All aeronautical communication shall be conducted in English. Responsibilities The HLO will inform when the helideck is cleared for landing and provide safety-related information (e.g., that the helicopter deck may not be used due to an alarm, oil or fuel leaks, faults with the helicopter). The HLO may not assume control of the air space or exercise air traffic control.
  • 58. 54 SCENIC ECLIPSE HELICOPER SOP MANUAL © QC AVIATION Establish Radio Communications Prior to establishing radio communications, the following conditions should be met: § The correct radio frequency is being used. § Ongoing communications are not interrupted (i.e., listen before speaking). § Being aware of what needs to be said and keeping messages short. If a radio station hears a call without being able to identify the call sign of the station being called, it shall not answer until the call sign has been repeated and understood. If a station receives a call without being able to determine the caller’s identity, the following phraseology shall be used: “Station calling, this is Vessel X, say again your call sign.” Helicopter Call Signs The helicopter’s call sign may be the flight number in question or the helicopter’s registration letter, usually abbreviated to the first and the last two letters (e.g., N68SE, November Six Eight Sierra Echo). Radio Failure Although radio failures do not typically occur, a loss of contact could be suspected if a helicopter fails to respond when called or the frequency falls silent. In the event of a suspected radio failure, contact should be made with another member of the helideck crew or the radio operator so that the helicopter pilot could receive information. The helideck will be equipped with a red and green light to indicate the status of the deck. Green indicates “Flight Ready.” Red indicates “Flight Not Ready.” As an exception, hand signals may be used to indicate the helideck is clear for landing. Phraseology During radio communication between the helicopter and a ground station, certain words and expressions (phraseology) are used to facilitate understanding. Use of standard phraseology is recommended. Attachment D contains a list of Standard English expressions. Frequencies The information frequency for helicopter services is used for: § Deck clearance and to indicate a Red or Green light on deck. § Wind direction and velocity. § Other information that is important for flight safety. Where two frequencies are in operation, all other communication shall take place on the logistics frequency on another radio.