1. Patient Relations handles complaints and compliments from patients and families, provides education to staff, and assists in resolving issues between patients/families and care teams.
2. When a complaint is received, Patient Relations investigates by gathering information from records, staff, and physicians, and works to resolve the issue within 15 days through meetings and communication.
3. Common issues include concerns about care, disagreements with care plans, questions about decision making when a patient is incapable, and disagreeing with physicians about further treatment. Patient Relations assists by facilitating meetings and discussions between families and care teams.
1. Patient Relations handles complaints and compliments from patients and families, provides education to staff, and assists in resolving issues between patients/families and care teams.
2. When a complaint is received, Patient Relations investigates by gathering information from records, staff, and physicians, and works to resolve the issue within 15 days through meetings and communication.
3. Common issues include concerns about care, disagreements with care plans, questions about decision making when a patient is incapable, and disagreeing with physicians about further treatment. Patient Relations assists by facilitating meetings and discussions between families and care teams.
The document provides a progress report on The Scarborough Hospital (TSH) from 2011. It summarizes that in 2008, TSH was struggling in many areas like patient satisfaction, safety, and finances. However, by 2011 improvements have been made in all categories due to new governance, leadership, and a strategic plan involving staff input. The report highlights that TSH now has one of the top patient safety records and a new MRI is coming to the Birchmount site that summer. It concludes by outlining continued plans to partner with the community and make further operational improvements.
As part of The Scarborough Hospital's commitment to transparency of operations to our community, patients and their families, we are pleased to present our 2011-12 Health Service Accountability Agreement.
Solution Selling 2.0 interview met Keith Eades in Sales Management MagazineRenevoogt
De wereld verandert snel... Klanten kopen op een andere manier dan vroeger. Men is beter geïnformeerd en betrekt verkopers later in het proces. Keith Eades, de auteur van Solution Selling, legt in dit artikel uit wat dat betekent voor het salesvak. Solution Selling 2.0 is volledig aangepast aan de veranderende wereld.
McDonalds business in developing countries viz a viz to pakistanIrem Waseem
This document provides a research analysis on expanding McDonald's business into Pakistan conducted by IremWaseem. It includes a SWOT analysis, PESTLE analysis, and discussion of demographic, geographic, religious, cultural and communication factors. The SWOT analysis identifies McDonald's brand recognition and focus on value as strengths, and cultural preferences for traditional spicy food and family meals as weaknesses. Opportunities include initiatives to reduce environmental impact and attract children. Threats include commodity price fluctuations and health concerns. The PESTLE analysis examines political instability, economic challenges like inflation and income levels, and legal issues around trademark enforcement.
The document discusses why people smoke cigarettes. Teens may smoke due to experimentation or fitting in with peers, while adults often smoke to relieve stress from work or family responsibilities. Both teens and adults may smoke to control their weight or to feel good due to the sense of pleasure it provides. However, smoking leads to serious health issues like heart disease, lung cancer, and death. It costs the United States over $150 billion annually in healthcare costs related to smoking. The document also provides some facts about smoking and ways to quit.
This document provides a list of anatomical terms in Chamorro, including terms for parts of the head, face, neck, torso, arms, and legs. The list contains over 50 terms for various internal and external body parts, concluding with "THE END!" in three sentences.
This document discusses the costume design for several characters in a horror film. The main character wears purple contact lenses to look demented, dark lipstick and smudged eyeliner to appear evil and mysterious, and a long elegant dress representing a jilted bride. A fur coat gives her character while contrasting purity and wealth. Two male characters have different styles - one is sophisticated while the other is more casual in jogging bottoms. The detective's uniform identifies them as police while allowing mobility in their job.
This cover letter is from Sujith Thambi C. applying for a suitable position. He has over 7 years of experience in sales and marketing, most recently as a Marketing Manager for Kerala Kaumudi newspaper. He also has experience working as a Sales Manager for ICICI Bank and as a Store Manager for Starbucks in Dubai. Sujith holds an MBA in International Marketing Management and is seeking new opportunities to utilize his skills in a challenging environment.
The document discusses Fluke thermal imagers for industrial use. It highlights their superior image quality, easy usability, and rugged durability. Fluke thermal imagers provide clear infrared and visual images through patented IR-Fusion technology. They are designed to work reliably in tough industrial environments.
Micro Technologies (India) Ltd. is an IT based company, a leading global developer, manufacturer and marketer of security devices for its clients across the globe. Product lines include the much-needed security devices, life style and support systems and web-based software. Micro Technologies has a history of leading-edge security solutions products. This tradition continues through a singular focus on innovation, advanced technology and making the life of its clients safe, secure and manageable in terms of security, time and money one of the most important defining characteristics of a security and life support solution based company in the early 21st century. It is one of the most valued security solutions across the globe and has been accorded with many national and international awards for its growth and R & D. Micro Technologies aims at displaying not just the technological innovation and prowess but also the product diversity in various segments of vehicle, premises, mobile, other assets and now entering Energy & Health Segments.
The Scarborough Hospital in Canada hosted its first community event with a local mosque to engage the Muslim community in a discussion about health. The Scarborough Hospital serves a diverse population of almost one million people across two campuses, with over 3,700 staff including more than 700 physicians. It aims to provide outstanding and unique care for each patient as Canada's leader in healthcare for its global community, which includes Scarborough's large Muslim population.
The document summarizes three images from a Paramore magazine cover analysis. The first image shows lead singer Hayley Williams in an upright but rebellious pose with fierce facial expression. The second image shows Hayley in a defiant, boxer-like fist pose with text saying "I am who I am with no apologies." The third and final image includes the full band with Hayley still as the central focus, which could appeal to both male and female readers by including the male band members in the background.
The document discusses the design choices for a magazine, including adding multiple photos of Mia to create a retro photo booth feel and convey a hip-hop vibe. A large letter M was also included to reference the featured artist and match the black, white, and red color scheme. Care was taken to professionally line up columns on the pages to make the magazine appear polished. The final spread includes page numbers, lined-up columns, an introductory section, and a quotation mark to engage readers and make them want to read the interview.
