SPS Bogota - How to empower your end-users with Microsoft 365 In this session on how to boost your employees' productivity with Microsoft 365, we will discuss quick and easy ways to get the whole value of Office 365.

1. SPS Bogota
25 Augusto 2018
How to empower your end-users with
Microsoft 365
Patrick Guimonet
#SPSBogota

3. Sponsor Diamond

4. SPS Bogota
25 Augusto 2018
@patricg
Enterprise Solutions
Architect - Abalon
Who am I? Patrick Guimonet
7 times MVP
Office Servers and Services
2 times MS RD
aOS Community
Founder and member
Greater Paris, France
International speaker and
events organizer
My events

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25 Augusto 2018
Béret : FALSE
Wine : Partly true
But I like Beer as well
Foulard : FALSE
Baguette : Totally true

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25 Augusto 2018
Who are you?
BusinessIT

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25 Augusto 2018
Agenda

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25 Augusto 2018
Know your users

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25 Augusto 2018
Who are your users?
Information
workersArchitects
Developers Administrators
Executive sponsors
SaaS
administrators
Champions
End-users
Consultants
Business leaders

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25 Augusto 2018
Rise of the knowledge worker
• Many businesses, and the US
economy, are increasingly
dependent on knowledge worker
productivity
knowledge worker
70 Million
60
50
40
30
20
10
0
1985 ‘90 ‘95 2000 ‘05 ‘10 ‘15
Source: Labor Department via St. Louis Fed THE WALL STREET JOURNAL
Non-routine manual workers
Routine cognitive workers
Routine manual workers
Knowledge workers

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25 Augusto 2018
Not everyone will immediately
adopt a disruptive idea despite
obvious benefits.

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25 Augusto 2018
End-users never adopt technologies at the same pace
https://ondigitalmarketing.com/learn/odm/foundations/5-customer-segments-technology-adoption

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25 Augusto 2018
Why Champions are key?
Me, my trails and errors

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25 Augusto 2018
Why Champions are key?
Me, my trails and errors

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25 Augusto 2018
Why Champions are key?
Me, my trails and errors

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25 Augusto 2018
There are great tools to help
• Yammer to follow needs, concerns,
ambiance
• Forms to evaluate and get
feedbacks
• MyAnalytics
• Workplace Analytics

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25 Augusto 2018
Give sense of
usages to tools

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25 Augusto 2018
Digital Workplace fundamental
1. Work is no longer a place
2. Manage the outcome, not the process.
3. The digital workplace should be a pleasure to use.
4. Let me be myself online.
5. Learning is good for me and the company.
6. Not everyone is an early-adopter.
7. Work doesn’t stop at the firewall.
8. Everything should be geared to helping me do the work
that matters.
9. Working relationships involve understanding each other.
10. Collaboration only works if we do it the same way.
11. If I don’t like it, I can always leave.
https://www.clearbox.co.uk/digital-workplace-manifesto

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25 Augusto 2018
My preferred one

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25 Augusto 2018

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25 Augusto 2018
Microsoft 365
Office 365
SharePoint
Teams
OneDrive

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25 Augusto 2018
Microsoft Graph

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25 Augusto 2018
Digital Workplace usages
Personal productivity
Communication
Business Apps
Documents
management
Collaboration
Mobility

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25 Augusto 2018
What they see
30 tools,
sorted by
alphabetical
order

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25 Augusto 2018
What they should see
Personal
productivity
File
management
OthersCollaborationCommunication
Going to end of life
Business
Apps

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25 Augusto 2018
I have a dream!
Personal
productivity
File
management
Communication Collaboration Others
Business
Apps
My files
Org files
Files search
& discovery
Spreadsheet
Word processor
Presentation
Note taking
My Tasks
Time analyzer
Mails
Instant
messages
Communication
sites
Videos
Teamwork space
Discussion space
Team site
Team Tasks
Web presentation
Dashboard
Business App
designer
Workflow
Mobile team
management
ERP & CRM
Project
management

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25 Augusto 2018
World has changed... a lot!
Source: https://www.digital-inside.fr

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25 Augusto 2018
Train on key
features

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25 Augusto 2018
Train user to master Office 365 groups!

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25 Augusto 2018
The true nature of Office 365 groups
Office 365 Groups is not a tool, it’s a membership service
#Office365Groups MS Ignite 2016 BRK2033
MS Ignite 2017 BRK2047

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25 Augusto 2018
Key groups scenarios
#Office365Groups MS Ignite 2016 BRK2033
MS Ignite 2017 BRK2047

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25 Augusto 2018
Create group on the desktop

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25 Augusto 2018
Groups, Teams and Yammer are closely related

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25 Augusto 2018
What they see in the browser

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25 Augusto 2018
What they see on the desktop

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25 Augusto 2018 BRK2103

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25 Augusto 2018
Microsoft 365 Teamwork: Where to Start a Conversation
GS09
Office 365 Groups
Outer LoopInner Loop
Files
Sites
Content
SharePoint
For brainstorming
and discussions
oriented job
For a production
oriented job

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25 Augusto 2018
Train on Teams
2 main features

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25 Augusto 2018
Train to master storage

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25 Augusto 2018
Choose between the three levels of storage
And manage
your files by YEARS
Global repository for business
Team work files
My files in Microsoft 365

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25 Augusto 2018
Benefits of Cloud storage for end-users
• Access anywhere, on any device
• Data protection against device lost
or theft, and ransomwares
• File on-demand syncing
• Enable autosave and coedition in
Office clients
• Enable local synchronization and
offline work
• Sharing by link
• 1 TB (extensible to 5 TB)
• 30 days Recycle Bin
Syncing
file
Online-
only files
Locally
available
files
Always
available
files

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25 Augusto 2018
Make them
aware
« No man ever steps in the same river twice,
for it’s not the same river and
he is not the same man. »
Heraclitus

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25 Augusto 2018
Internal awareness, it’s all about
• Focusing on
➢Why the change?
➢Giving sense
➢Benefits for them to change
• Internal communication
• Success stories
• Testimonies
• Building Champion community
• Making the (internal) buzz
• Organizing (internal) events
• Building an (internal) learning
center

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25 Augusto 2018
What is a Minimum Viable Product?

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25 Augusto 2018
MVP way of life!

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25 Augusto 2018
From idea to feature in Office 365 (simplified)
From Surfing the Office 365 Waves: An Office 365 Roadmap Analysis with Power BI

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25 Augusto 2018
Ring diffusion for Office 365 features
https://support.office.com/en-us/article/set-up-the-standard-or-targeted-release-options-in-office-365-
3b3adfa4-1777-4ff0-b606-fb8732101f47?ui=en-US&rs=en-US&ad=US

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25 Augusto 2018
Office Desktop is also a service nowadays!

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25 Augusto 2018
Office 2016 has multiple update channels
Channel Update level compared main release
Office insider -4 to -6 weeks
Monthly Channel (targeted) -2 to -4 weeks
Monthly Channel 0 months
Semi-Annual Channel (Targeted) + 2 to 6 months (March and December)
Semi-Annual Channel + 6 to 24 months (January and July)
Overview of update channels for Office 365 ProPlus

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25 Augusto 2018
Which channel am I in?
https://www.msoutlook.info/question/office-update-channels

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25 Augusto 2018
How to change it?
https://www.msoutlook.info/question/office-update-channels
Office 365 admin / Settings / Services & Add-ins /
Office software download settings

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25 Augusto 2018
New updates schema for Windows, as a service

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25 Augusto 2018
What they should understand: Office 365 pyramid
Project
Skype
for business
Complexity
level
Microsoft Graph
Office Add-ins
SharePoint Framework
End-users
Developers
Power users
PowerShell
Source : @patricg
Azure AD identities Office 365 groups
Administrators
Base

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25 Augusto 2018
Ultimately there are only 2 ways to Digital Transformation
Operational
efficiency
Customer
relationship

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25 Augusto 2018
In a limited resources world
• You should choose and focus on a few axes and directions,
➢ First step is to define YOUR roadmap.

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25 Augusto 2018
Agradecimiento especial