This document defines and discusses soft skills and common soft skills that are important for jobs. Soft skills refer to personality traits, social skills, communication abilities, and attitudes that contribute to success. Some key soft skills mentioned include strong work ethic, positive attitude, good communication, time management, problem solving, teamwork, self-confidence, flexibility, and working well under pressure. The document concludes that soft skills are increasingly important for businesses and are applicable to both personal and professional life.

1. Soft Skills
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2. Definition
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Soft Skills- refer to the cluster of personality traits,
social graces, facility with language, personal
habits, friendliness, and optimism that mark people
to varying degrees

3. Definition
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Hard Skills- the technical requirements of a job
(assembly, labor, etc)

4. Common Soft Skills
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Strong work ethic
Positive attitude
Good communication skills
Time management abilities
Problem-solving skills
Acting as a team player
Self-confidence
Ability to accept and learn from criticism
Flexibility/adaptability
Working well under pressure

5. Positive Attitude

Strong work ethic-Are you motivated and
dedicated to getting the job done, now matter
what? Will you be conscientious and do your best
work?
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Positive attitude-Are you optimistic and upbeat? Will
you generate good energy and good will

6. Time Management

Good communication skills- Are you both verbally
articulate and a good listener? Can you make your
case and express needs in a way that builds bridges
with colleagues, customers and vendors
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Time management abilities- Do you know how to
prioritize tasks and work on a number of different
projects at once? Will you use your time on the job
wisely?

7. Problem Solving Skills
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Problem-solving skills-are you resourceful and able to
creatively solve problems that will inevitably arise?
Will you take ownership of problems or leave them
for someone else?
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Acting as a team player- Will you work well in groups
and teams? Will you be cooperative and take a
leadership role when appropriate?

8. Self Confidence

Self-confidence-Do yo truly believe you can do the
job? Will you project a sense of calm and inspire
confidence in others?
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Ability to accept and learn from criticism- Will you
be able to handle criticism? Are you coachable
and open to learning and growing as a person and
a professional?

9. Working under Pressure
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Flexibility/Adaptability- Are you able to adapt to
new situations and challenges? Will you embrace
change and be open to new idea?
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Working well under pressure- Can you handle the
stress that accompanies deadlines and crises? Will
you be able to do your best work and come
through in a pinch?

10. Conclusions
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More and more businesses are considering soft skills
as an important job criteria
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An increase in service industry emphasizes the need
for soft skills
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Soft skills are used in personal and professional life

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