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Social Media For
Business

How to market your business and reach
consumers using social media.
About Me
Graduate of the Edward R.
Murrow College of
Communication at Washington
State University.
Background in multimedia and
print journalism.
Owner of Strategically Social,
working with clients like:

And many
more...
Three Keys of Social
Media Marketing
Quality – You can create quality content on an
iPhone. Set a standard for your content.
Consistency – Find what works and then
duplicate that. And then do it again. And
again.
Novelty – The more novel the content, the
farther it travels. Aka: going viral. Mark
Granovetter’s strength of weak links.
Content is KING
The golden rule of professional communication
is truer now than ever before.
The modern consumer is so desensitized to
most commercial messages. Quality content is
the key to carving out your niche.
These days you CANNOT appeal to everyone.
Your job is to find your tribe and connect with
them. (Seth Godin TED Talk 6:51 to 8:45)
Strategy: Fuel for Social
Media Marketing
Think about your business’ goals. Who do you
want to connect with?
What social platforms do those people use?
Do they use smartphones or computers
primarily? Or do they use tablets?
What is your goal in connecting with them?
Strategy cont.
What is your budget?
Money – what are you willing to spend?
Time – how much time will you invest?
How can you incorporate your social presence
to your physical marketing?
Business cards, signage, QR codes, etc.
Have you done any market research?*

*It doesn’t have
to be anything
fancy. You
talk to your
customers more
than anyone...
Social Networks
Choosing the right social networks = key to
success.
If you’ve properly strategized, you’ll have a
good idea which networks your tribe uses.
Facebook is an obvious choice. But don’t
overlook other influential platforms like:
Twitter
Technically a micro-blogging platform, you
communicate in 140 characters or less.
Links to outside videos, articles and other
content is key to communicating on Twitter.
You can use Twitter to find who is talking
about specific topics important to your
business and then connect with them.
Twitter is a great place to build your reputation
as an expert in your field.
Instagram
A photo sharing app recently bought by
Facebook in which users can filter smartphone
photos and share.
Very popular with the young demographic.
Photos can be easily searched through the
use of hashtags*.
*Perhaps a short vocab lesson is required?
Pinterest
Popular with the ladies.
Extremely difficult to do well. It is a very unique
platform that requires its own style.
Great for connecting with your tribe on a more
personal level.
Perfect for artists, artisans, chefs or anyone
who does anything arts and crafts oriented.
It’s also great for family dinner ideas...
LinkedIn
Not for business-to-consumer marketing.
It’s a platform for professionals to connect with
one another based largely on resumes.
Great for building a professional network and job
searching.
Not something that requires daily checking in.
Recommended for any professional these days.
Facebook
The #1 social media site, a very good place to
start with business-to-consumer marketing.
Let’s talk about PAGES vs. PROFILES.
What and when to post (scheduling posts).
Facebook advertising – going public and the
future of the platform...
Tumblr
An app-centric blogging platform
It marries sites like Wordpress and Twitter
Metatagging is key on this platform
Other goodies
Hootsuite
Bit.ly
Flickr
Dropbox
Reddit
Smugmug
Must-Have Apps
Facebook pages

Yelp!

Instagram

Trip Advisor

Twitter

QR code reader

Typic

Vine

PicLab

Snapchat
Convergence
The connection between your real life and
digital presence
Integrate your online persona and your
marketing materials – business cards, signage,
brochures, banners, etc.
Make sure you plug your digital marketing
when doing your pitch/salesmanship
Leveraging a mix of real life engagement and
digital conversation helps build a fluid bond
SEO
Stands for “Search Engine Optimization”
Search engines rank websites in two ways:
Timeliness and quality of content
If the business is paying for placement
Frequently updating your site with valuable
content will make it rise in search engine
results
Blogging
Blog stands for “web log” and it can benefit a
business in a few ways:
Makes your SEO stronger
Keeps your website current and new
Your content stays your own (Facebook
owns your photos, if you didn’t know that...)
Can drive traffic to your site via social
media
E-newsletters
Email is the original social media
E-newsletters are hard to do well but really pay
off when done right
A normal open rate is 16-20%
Common services include Constant Contact
and Mail Chimp
Collecting peoples’ email addresses is
important data mining...
Suggested Reading
Tribes by Seth Godin
Can’t Buy Me Like by Bob Garfield
JeffBullas.com
Mashable.com
guykawasaki.com
Gary Vaynerchuk

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Social Media For Business

  • 1. Social Media For Business How to market your business and reach consumers using social media.
  • 2. About Me Graduate of the Edward R. Murrow College of Communication at Washington State University. Background in multimedia and print journalism. Owner of Strategically Social, working with clients like: And many more...
  • 3. Three Keys of Social Media Marketing Quality – You can create quality content on an iPhone. Set a standard for your content. Consistency – Find what works and then duplicate that. And then do it again. And again. Novelty – The more novel the content, the farther it travels. Aka: going viral. Mark Granovetter’s strength of weak links.
  • 4. Content is KING The golden rule of professional communication is truer now than ever before. The modern consumer is so desensitized to most commercial messages. Quality content is the key to carving out your niche. These days you CANNOT appeal to everyone. Your job is to find your tribe and connect with them. (Seth Godin TED Talk 6:51 to 8:45)
  • 5. Strategy: Fuel for Social Media Marketing Think about your business’ goals. Who do you want to connect with? What social platforms do those people use? Do they use smartphones or computers primarily? Or do they use tablets? What is your goal in connecting with them?
  • 6. Strategy cont. What is your budget? Money – what are you willing to spend? Time – how much time will you invest? How can you incorporate your social presence to your physical marketing? Business cards, signage, QR codes, etc. Have you done any market research?* *It doesn’t have to be anything fancy. You talk to your customers more than anyone...
  • 7. Social Networks Choosing the right social networks = key to success. If you’ve properly strategized, you’ll have a good idea which networks your tribe uses. Facebook is an obvious choice. But don’t overlook other influential platforms like:
  • 8. Twitter Technically a micro-blogging platform, you communicate in 140 characters or less. Links to outside videos, articles and other content is key to communicating on Twitter. You can use Twitter to find who is talking about specific topics important to your business and then connect with them. Twitter is a great place to build your reputation as an expert in your field.
  • 9. Instagram A photo sharing app recently bought by Facebook in which users can filter smartphone photos and share. Very popular with the young demographic. Photos can be easily searched through the use of hashtags*. *Perhaps a short vocab lesson is required?
  • 10. Pinterest Popular with the ladies. Extremely difficult to do well. It is a very unique platform that requires its own style. Great for connecting with your tribe on a more personal level. Perfect for artists, artisans, chefs or anyone who does anything arts and crafts oriented. It’s also great for family dinner ideas...
  • 11. LinkedIn Not for business-to-consumer marketing. It’s a platform for professionals to connect with one another based largely on resumes. Great for building a professional network and job searching. Not something that requires daily checking in. Recommended for any professional these days.
  • 12. Facebook The #1 social media site, a very good place to start with business-to-consumer marketing. Let’s talk about PAGES vs. PROFILES. What and when to post (scheduling posts). Facebook advertising – going public and the future of the platform...
  • 13. Tumblr An app-centric blogging platform It marries sites like Wordpress and Twitter Metatagging is key on this platform
  • 15. Must-Have Apps Facebook pages Yelp! Instagram Trip Advisor Twitter QR code reader Typic Vine PicLab Snapchat
  • 16. Convergence The connection between your real life and digital presence Integrate your online persona and your marketing materials – business cards, signage, brochures, banners, etc. Make sure you plug your digital marketing when doing your pitch/salesmanship Leveraging a mix of real life engagement and digital conversation helps build a fluid bond
  • 17. SEO Stands for “Search Engine Optimization” Search engines rank websites in two ways: Timeliness and quality of content If the business is paying for placement Frequently updating your site with valuable content will make it rise in search engine results
  • 18. Blogging Blog stands for “web log” and it can benefit a business in a few ways: Makes your SEO stronger Keeps your website current and new Your content stays your own (Facebook owns your photos, if you didn’t know that...) Can drive traffic to your site via social media
  • 19. E-newsletters Email is the original social media E-newsletters are hard to do well but really pay off when done right A normal open rate is 16-20% Common services include Constant Contact and Mail Chimp Collecting peoples’ email addresses is important data mining...
  • 20. Suggested Reading Tribes by Seth Godin Can’t Buy Me Like by Bob Garfield JeffBullas.com Mashable.com guykawasaki.com Gary Vaynerchuk