The document discusses how digital transformation and mobility are driving businesses to become digital enterprises. It outlines some key characteristics of digital enterprises, including delivering compelling customer experiences, connecting previously unconnected processes and data, and leveraging analytics. The document also discusses how digital enterprises demand connectivity like wireless as primary connectivity, flexible deployment options, security everywhere, network analytics and management, and for IT to be more business relevant. Mobility is highlighted as a key driver, and it discusses how digital enterprises use location analytics and personalized Wi-Fi services to transform customer and guest experiences in industries like retail and hospitality.
e-Commerce Facts and Stats 2015 and BeyondEuro IT Group
Euro IT Group teams have delivered dozens of ecommerce platforms. We cover the complete spectrum of ecommerce services from software architecture and development to additional plug ins development, modules extensions, user experience design, testing, maintenance and support, integration with other business systems (eg CRM, ERP, inventory), SEO, marketing, store migration or mobile responsive versions of your ecommerce platform.
Our e-commerce team consists of technical people, business analysts and marketing specialists with hands on experience in tailoring feature rich e-commerce solutions for companies that required modern design, a rich user experience, huge data volumes and integration with additional systems, all this done following the latest industry trends. Our focus is mostly on Magento development.
e-Commerce Facts and Stats 2015 and BeyondEuro IT Group
Euro IT Group teams have delivered dozens of ecommerce platforms. We cover the complete spectrum of ecommerce services from software architecture and development to additional plug ins development, modules extensions, user experience design, testing, maintenance and support, integration with other business systems (eg CRM, ERP, inventory), SEO, marketing, store migration or mobile responsive versions of your ecommerce platform.
Our e-commerce team consists of technical people, business analysts and marketing specialists with hands on experience in tailoring feature rich e-commerce solutions for companies that required modern design, a rich user experience, huge data volumes and integration with additional systems, all this done following the latest industry trends. Our focus is mostly on Magento development.
This is my presentation from April 15, 2015 to the Marketo Marketing Nation Summit.
The topic covers the six drivers of eCommerce for B2B, the use cases (with examples) of B2B eCommerce, and some of the applications of marketing automation in an eCommerce application
What's next after omnichannel? A customer centric approach to retail. Mark Th...StrongPoint
Retailers around the world have faced more change in the last 5 years than in the previous 25, mainly due to a shift in power from the retailer to the consumer. Most of this is as a result of consumer technology allowing shoppers to access information about products and to buy on line from a far wider choice of retailers. In itself, this technology has also undergone change, from desktop PCs to mobiles. So, is it all about managing channels to create an Omnichannel offering, or are retailers now facing a new reality where retail needs a re-design. In this session, we explore what some retailers are doing to create a single approach to the customer across all channels and platforms.
Monetizing the Internet of Things: Creating a Connected Customer ExperienceZuora, Inc.
Customers today have new expectations. And never before has the customer experience been so critical than in the world IoT. Learn monetization strategies as well as the infrastructure require for delivering memorable customer experiences.
In the connected world, the mobile enabled consumer is creating and utilising data in record time. Providing insights into the hands of your customer at the right time can drive value to your customer, to your brand and to your bottom line. Hear how this is being done today from one of our thought leaders in data, analytics and mobile engagement.
NOW SELL MORE WITH AN ONLINE AND MOBILITY SOLUTION
Marketing takes on new dimensions in retail, and we have been designing the best for this segment. From digital promotion coupons, loyalty programs, customer satisfaction and services to point of sales software applications, from workforce management to mobile payments, Mobiloitte has it all, secured and scalable apps with cutting-edge analytics and lot more. Do you want more? Get in touch.
NGDATA brings big data technology and machine intelligence together, allowing organizations to capitalize on the massive amounts of data that is generated today. NGDATA develops Lily, a big data management platform that offers an easy way to extract powerful business insights in real-time and benefit from enriched data to make an immediate impact on business performance. NGDATA's global partner community provides expert services best suited to meet evolving big data needs. NGDATA is a privately-held company with headquarters in Ghent, Belgium. More information and recent updates are available at www.ngdata.com.
2016 IBM Retail Industry Solutions GuideTero Angeria
IBM offers everything retailers need to transform—roadmap
development, solutions, infrastructure, research sciences,
consulting and interactive user experience design—based on
what consumers are demanding. We help retailers deepen
customer relationships and offer differentiated assortment
while driving operational excellence enterprisewide to spur
profitable growth.
This guide showcases IBM solutions for retail. It provides a quick overview of what retailers need to do within each of these areas and of the IBM solutions that can support those efforts.
A well-designed web site is user-friendly, helping consumers find what they want fast and then making ordering very easy. Ecommerce sites use online marketing (search engine marketing and social media marketing with blogs, wikis, podcasts and RSS feeds) to reinforce their brand, generate highly targeted traffic and track its conversion rate and ROI.
Technological advancements have elevated consumers’ expectations for the in-store shopping experience. The future of retail is about choice, consistency and customization. Consumers’ want the ability to choose how, when and where they shop, and retailers need to be prepared to meet those preferences. Outdoor retailers can leverage the support of in-store technologies to not only meet customers’ expectations, but create inventory transparency, reduce inventory overhead costs, provide a wider selection of products, and most importantly, gather customer data to better adapt to their shopping behaviors. Analysts agree that retailers who adopt trending technologies for business development are the most likely to grow their revenue and market share.
Factors to consider when designing your in-store technology platform:
•Look at how consumers are using mobile devices in-store to determine which technology will be most effective (focus on simplifying and assisting in their shopping experience).
•Start small with one product (i.e. mobile app or an iPad display) and then add on elements to reduce risk.
•Be flexible, watch and analyze – in-store technologies have website-like analytics to track user behavior (traffic, visits, click-throughs) and understand whether it’s effective.
•Create a unified supply chain strategy where orders can be placed and fulfilled through any channel before launching a mobile POS platform.
•Focus on providing a consistent and seamless experience by aligning Online and in-store efforts.
The following is a sample of how retailers have used advanced technologies to provide enhancements to the in-store shopping experience.
This is my presentation from April 15, 2015 to the Marketo Marketing Nation Summit.
The topic covers the six drivers of eCommerce for B2B, the use cases (with examples) of B2B eCommerce, and some of the applications of marketing automation in an eCommerce application
What's next after omnichannel? A customer centric approach to retail. Mark Th...StrongPoint
Retailers around the world have faced more change in the last 5 years than in the previous 25, mainly due to a shift in power from the retailer to the consumer. Most of this is as a result of consumer technology allowing shoppers to access information about products and to buy on line from a far wider choice of retailers. In itself, this technology has also undergone change, from desktop PCs to mobiles. So, is it all about managing channels to create an Omnichannel offering, or are retailers now facing a new reality where retail needs a re-design. In this session, we explore what some retailers are doing to create a single approach to the customer across all channels and platforms.
Monetizing the Internet of Things: Creating a Connected Customer ExperienceZuora, Inc.
Customers today have new expectations. And never before has the customer experience been so critical than in the world IoT. Learn monetization strategies as well as the infrastructure require for delivering memorable customer experiences.
In the connected world, the mobile enabled consumer is creating and utilising data in record time. Providing insights into the hands of your customer at the right time can drive value to your customer, to your brand and to your bottom line. Hear how this is being done today from one of our thought leaders in data, analytics and mobile engagement.
NOW SELL MORE WITH AN ONLINE AND MOBILITY SOLUTION
Marketing takes on new dimensions in retail, and we have been designing the best for this segment. From digital promotion coupons, loyalty programs, customer satisfaction and services to point of sales software applications, from workforce management to mobile payments, Mobiloitte has it all, secured and scalable apps with cutting-edge analytics and lot more. Do you want more? Get in touch.
NGDATA brings big data technology and machine intelligence together, allowing organizations to capitalize on the massive amounts of data that is generated today. NGDATA develops Lily, a big data management platform that offers an easy way to extract powerful business insights in real-time and benefit from enriched data to make an immediate impact on business performance. NGDATA's global partner community provides expert services best suited to meet evolving big data needs. NGDATA is a privately-held company with headquarters in Ghent, Belgium. More information and recent updates are available at www.ngdata.com.
2016 IBM Retail Industry Solutions GuideTero Angeria
IBM offers everything retailers need to transform—roadmap
development, solutions, infrastructure, research sciences,
consulting and interactive user experience design—based on
what consumers are demanding. We help retailers deepen
customer relationships and offer differentiated assortment
while driving operational excellence enterprisewide to spur
profitable growth.
This guide showcases IBM solutions for retail. It provides a quick overview of what retailers need to do within each of these areas and of the IBM solutions that can support those efforts.
A well-designed web site is user-friendly, helping consumers find what they want fast and then making ordering very easy. Ecommerce sites use online marketing (search engine marketing and social media marketing with blogs, wikis, podcasts and RSS feeds) to reinforce their brand, generate highly targeted traffic and track its conversion rate and ROI.
Technological advancements have elevated consumers’ expectations for the in-store shopping experience. The future of retail is about choice, consistency and customization. Consumers’ want the ability to choose how, when and where they shop, and retailers need to be prepared to meet those preferences. Outdoor retailers can leverage the support of in-store technologies to not only meet customers’ expectations, but create inventory transparency, reduce inventory overhead costs, provide a wider selection of products, and most importantly, gather customer data to better adapt to their shopping behaviors. Analysts agree that retailers who adopt trending technologies for business development are the most likely to grow their revenue and market share.
Factors to consider when designing your in-store technology platform:
•Look at how consumers are using mobile devices in-store to determine which technology will be most effective (focus on simplifying and assisting in their shopping experience).
•Start small with one product (i.e. mobile app or an iPad display) and then add on elements to reduce risk.
•Be flexible, watch and analyze – in-store technologies have website-like analytics to track user behavior (traffic, visits, click-throughs) and understand whether it’s effective.
•Create a unified supply chain strategy where orders can be placed and fulfilled through any channel before launching a mobile POS platform.
•Focus on providing a consistent and seamless experience by aligning Online and in-store efforts.
The following is a sample of how retailers have used advanced technologies to provide enhancements to the in-store shopping experience.
Digital transformation has been around for a while now but what it takes to be successful at it continues to change at pace. Here we look at the latest trends and how businesses are implementing them in real-world examples.
Leveraging mobility - turning enterprise wireless into a business enablerLogicalis Australia
Mobility is no longer about the provisioning of remote access or BYOD. Mobility is about enabling organisations to communicate with customers in different ways, create new revenue streams, reduce infrastructure costs and obtain a competitive advantage in the market, without compromising on security or manageability.
Moving Beyond Mobile: Delivering a Seamless Digital Experience from Online to...Mozu
Learn how to deliver a seamless digital experience with this presentation from Jason Wallis, CTO of Mozu, featuring Adam Silverman, Principal Analyst at Forrester Research.
Watch the webinar replay here: http://info.mozu.com/ecommerce-responsive-design-considerations-webinar.html
Dynamics Day 2014: Keynote - Delivering Amazing Customer ExperiencesIntergen
Adrian Johnston, Vice President, Microsoft Dynamics Asia and Stephen Fowler, Director of Solutions – CRM Asia, discuss Microsoft’s plans for Microsoft Dynamics and the cloud.
Dynamics Day is Australasia's leading event for users of Microsoft Dynamics. For those of you who couldn't make it along to the event, we have made all session content available online.
Pitch your product & Find your Best Customers
Speed, Security, and Ease of Usage
Curate the best stock & Advertise
Avoid Shopping cart drops & Lure them
Few basic explanations on E-commerce and Internet Marketing. In the world of technology, the Internet plays an important role. The slides take you to very basic insights of the processes involved.
Presentazione di Anna Testa (su come usare i dati per sviluppare le aziende) di Cisco tenuta presso l'Università IULM in occasione della Milano Digital Week
A revolution is under way where businesses and their systems are connecting to digital communities of existing and potential partners. In this world:• Sellers quickly find new business opportunities with a network of purchase-ready prospects
• Buyers efficiently discover new sources of supply and coordinate orders across their supply chains — all in real-time
• Companies can have transparency into payables and receivables to make better working capital decisions
In this session we will investigate the key elements that allow the emerging leaders to embrace the new world of Networked Business, and what steps you must take to continue to flourish.
The retailers are already transforming analytical correlation into actionable intelligence to take well-informed decisions. The retailers are shifting their focus of digital investment towards mobile as 30% of all commerce is conducted on mobile devices.
Smart Retail refers to the smart technologies that are developed through Artificial Intelligence (AI), the Internet of Things (IoT), to give the customer a better shopping experience. Smart retail solutions help to build an effective and better understanding of the customer in-store experience according to the customer’s taste, need, interest, purchase habits in real-time which makes the retailers provide consummately meeting customer expectations.
Features of smart retail can be four things
1. Camera-Based Analytics – Digital Analytics for Retail
2. Point of Sale (POS) – Software for Smart Retail Management
3. Smart Retail Heatmaps – In-Store Retail Analytics Report
4. Customer demographic Metrics – Location tracking Technology
5. Automatic scanning of products - Smart Check out
6. Anti-theft Management.
https://www.gyrus.ai
A guick overview of opportunities afforded to the current mobile marketer. Presented at the digital marketing show 2013 by Serge Milbank.
Presentation includes:
1. Overview of where most companies are in their mobile marketing journey
2. Planning realities in mobile: what is the immediate focus
3. Structuring a mobile marketing team and the relationship it needs to have with product development
4. Mobile Marketing channels outside of marketing: Organic search, Paid search, Mobile ad networks, Social media, Email marketing, Affiliates, Content marketing, Aggregators
5. Approaches to building up a mobile marketing channel strategy
6. Mobile and App marketing channels - outside of traditional channels
7. Crossing the divide between marketing ecosystems
8. Leveraging enablers in mobile
9. Social and the K Coefficient
10. The real challenge is cross platform activity
11. Fundamental shifts in mobile
Analytics in the Cloud and the ROI for B2BVeronica Kirn
Veronica Kirn Global Market Manager presents the shift in Analytics with Jeannine Calandra providing in depth product specifics for B2B Services Reporting & Analytics. This was presented at the InterConnect event in Las Vegas, NV for Technology professionals interesting in addressing their Business to Business (B2B) need for turning data into insight.
SMAU MILANO 2023 | 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐉𝐨𝐮𝐫𝐧𝐞𝐲 La nuova frontiera della formazio...SMAU
SMAU MILANO 2023 | SMAU MILANO 2023 | 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐉𝐨𝐮𝐫𝐧𝐞𝐲 La nuova frontiera della formazione professionale: gamification e apprendimento continuo
SMAU MILANO 2023 | SMAU MILANO 2023 | Intelligenza Artificiale e chatbotsSMAU
SMAU MILANO 2023 | SMAU MILANO 2023 | Intelligenza Artificiale e chatbots: nemici o alleati dei business game? 5 requisiti di un “buon” business game di marketing strategico, potenzialmente integrabile proprio con strumenti di IA, come antidoto alla crescente disabitudine al problem solving e al pensiero critico, al lavoro di gruppo e all'orientamento strategico
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
1. Mobility at the center of Digital Vortex
Network is the Platform for the Digital Enterprise
Matteo Masi
Sales Specialist – Cisco Systems
@masimatteo
21st October 2015
2. Digital Transformation: The application of information technology
to implement innovative business models
improve customer experience
and/or improve operations
that have the potential to Disrupt entire industries.
Digital Enterprise: An organization or business
that uses technology
as a competitive advantage
for all internal and external operations.
4. • A Digital Enterprise by every
conceivable measure grows faster
and is more profitable than their
non-digital competitors…
• Operating “digitally” makes them
more agile at meeting changing
customer demands and
competitive pressures.
Digital Enterprise Characteristics
Digital Enterprise Characteristics
5. Digital Enterprise Critical Success Factors
• Deliver a compelling customer experience at every touchpoint…
to make money and grow brand value
• Connect previously unconnected processes, data, devices,
and users… to save money and create new business models
• Leverage Analytics to constantly improve operational efficiency...
to reduce risk and be more agile
8. 1 - Connect the unconnected: IoT Is Here Now
The New Essential Infrastructure
9. Digitization Drives the Future of Mobility
Business Outcomes are driving Mobility grow
Everything Connected…. Mobile networks take center stage!
Improve Customer Experience - Increase brand relevance
Lower operating expenses and TCO
Improve network performance and reliability
Accelerate Time-to-Market for new services, Increase competitiveness
2 - Mobility
10. Digital Enterprise demands: Pervasive Wireless as your Primary Connectivity…
Better network utilization & performance
Better user experience
Going Beyond
802.11ac
Unique Innovation
Made Possible by
Custom Chip Set
Excellent User
Experience
Industries' Only
Modular Access Point
Leading the transition to
802.11ac
Broadest 802.11ac
Portfolio
3 - Pervasive Wireless as Primary Connectivity
11. Digital Enterprise demands: Flexible Deployment
Options
70%
Business say that
network operations
are holding them
back
ALIGNING IT TO THE RIGHT BUSINESS PRIORITIES
Cloud-Managed IT On-Premise Managed IT
• Rapid Pace of Business Change
• Organization is Growing Quickly
• Must Adhere to Stringent Regulations
• Broad Demands from Employees and Customers
4 - Flexible Deployment Options
12. Cisco Meraki Cloud Managed IT
All Managed from the Cloud
Network Infrastructure Unified Threat Management Mobile Management
Switching
Routing
WAN Optimization
V
Wireless
Bonjour Gateway
Auto VPN
Next-Generation Firewall
Content Filtering
Intrusion
Prevention
Device Management
Application
ManagementUser Management
17. Mobility is the Key
Of LoB say that
MOBILE STRATEGY
is very or extremely
important to their
objectives2
Opportunity is in Mobile
1 http://www.gartner.com/newsroom/id/1862714
2 IDC Location Based Services: A Promising Customer-Centric Solution 2014
18. IT Must Adapt to Impact the Business
Align IT with LoB Drive Real Time Impact Context-Driven Experiences
Movement and
Dwell Time
Staffing and Asset
Management
Emergency
Operations
Business IntelligenceBusiness AgilityBusiness Relevance
1 http://www.gartner.com/newsroom/id/1862714
2 IDC Location Based Services: A Promising Customer-Centric Solution 2014
of enterprise
IT budgets will be
moved to lines of business
(LoBs) by 20151.
IT Must Adapt to Impact the Business
19. Rising Business Insights and Customer Expectations
Shoppers want to look up online reviews and
compare prices while browsing
Hotel guests want free Wi-Fi and they want to see
available services and amenities
Travelers want to find departure gates quickly and
receive itinerary updates
Patients want location-enabled way-finding apps
Students want to find their way around campus and
receive safety alerts
Understand Shopper behavior in the Shopping Areas
(E.g. Dwell Time, Zone transitions)
Understand Hotel Guest behavior in the Hotel (E.g.
Transitions from Lobby to Restaurant)
Understand Traveler behavior in the Airport
(E.g. Security waiting time, shop dwell time)
Understand Patient behavior in the Hospital
(E.g. Patient waiting time)
Understand Student behavior in the School or
on Campus (E.g. Class room transition time)
Business Insights Customer Expectations
20. 1. Store “Like for Like”:
Flat or Declining
2. 20% of Consumers
now make 50%+
Purchases On Line
3. Category Online Shift
The Retail Challenge: The Store
42% 41%
29%
18%
14%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
“My online purchases have increased
somewhat and significantly for…”
Source: Cisco Global Shopper Survey 2014, US data
21. 70% of consumers visit stores at least weekly
68% of consumers prefer to get post purchase help from a store
65% of shoppers prefer to pick up online purchases in store
61% of shoppers prefer shopping in stores rather than on line
Shoppers use technology in store to shop
47% use mobiles, 40% use digital kiosks
The Retail Opportunity: The Store
Source: Cisco Global Shopper Survey 2014, US d
Shoppers want Value, Efficiency & Engagement in Store - Hyper
Relevance.
23. How Important is Customer Experience?
In
2016 89%66%In
2013
Of companies will compete
based on customer
experience (up from 36% in
2012)**
Switched brands due to
poor customer experience*
CompaniesConsumers
*Accenture 2013 Global Consumer Pulse Survey (13,168 consumers in 33 countries )
**Gartner Survey Finds Importance of Customer Experience is on the Rise; Marketing is on the Hook, Jake Sorofman, Laura McLellan,Sep 2014
Success Measures Remain Unchanged
24. Customer Experience
Inventory Management
When a customer walks in…
• They can tap a product to add it to their wishlist or smart cart on
mobile app
• Staffing gets a trigger if there are too many patrons in one area
• Customers can self-check-out using app
Straight from Retail Customer Conversations
25. Location Analytics:
Dwell Time
Peak Times
Visits Distribution Status of Devices
#ofDevices
Time of Day
#ofDevices
Visits
#ofDevices
Date/Time
Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
28. Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
• Menu
Somemall.com/shops
CLOTHING
Clothing Store A
Clothing Store B
RJM
Clothing Store C
Clothing Store D
See More…
XYZ
Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
29. Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
• Location-based Web
Engagement
Mall
Promenade
Featured Search ServicesAmenitiesMap
Clothing Store C
20% OFF entire store!
x
Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
30. Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
• Wayfinding
Mall
Promenade
Featured Search ServicesAmenitiesMap
Hello Joanna,
Welcome back to XYZ!
Launch App
Cancel
Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
31. Retail
Transforming Visitor Experience with Personalized Wi-Fi Services
• Personalized App
Change
background to
in-store
Featured Search Map ServicesAmenities
Product Locater
Promotions
Preferences
Store Map
XYZ
32. Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
• Integration with Product
Databases
Welcome Product Search
Men’s Sweaters
Search
Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
33. Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
• Location-Based App
Engagement
Featured Search ServicesAmenitiesMap
HOT DEAL!!!
Buy One Men’s T-Shirt,
Get One Free
x
Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
XYZ
34. Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
• Shopper’s Location for High-
Touch Engagement
XYZ
Featured Search ServicesAmenitiesMap
Jean, your preferred XYZ Sales
Associate, will be with you in
2 minutes.
Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
35. Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
• Integration with App-Based
Mobile Payment Systems
XYZ
Featured Search ServicesAmenitiesMap
Thank you for your
purchase. Your receipt
is saved to your wallet.
View Receipt
See promotional
information from our
mall partners
x
Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
36.
37. Guest Experience
Integrated Analytics
When guest walks in…
• Wi-Fi Access is pushed to mobile device
• Signage changes to welcome message
• Business can count patrons using Wi-Fi, BLE & video analytics
Banking Hospitality Retail Healthcare
Straight from Hospitality Customer Conversations
38. Wi-Fi Signal
“Wakes Up” App
Auto-Launch
MobileApp
Connect to Wi-Fi
Personalized,
Context-Aware
Information
Integration
with Property
Management
Systems
Turn-by-Turn
Navigation
From App
OK
I’m Ray, your concierge, here
to introduce you to our
property
Welcome to the
Starlight Hotel in San
Francisco.
No need to wait in any lines.
Instead check in on the next
screen as we prepare for your
perfect stay.
Laura Baker
ID: AB123456789
Welcome Back
Dr. Baker!
OK
We are honored to have you
with us again. Please double
check the details of your
stay.
Roo
m
605
Check In
08/24/2013
Check Out
06/28/2013
Free Wifi
Password: Starlightwifi
Laura Baker
ID: AB123456789
Navigate to your
Room
STEP1: Turn Right from here, then (+)
Floor 1
+ -Floor 6
Enter your email
o
r
STEP2:Turn left from here,
then (+)
Social Engagement
with CMX for
Facebook Wi-Fi
Transforming the Guest Experience with Personalized Wi-Fi Services
39. Location-Aware
Wi-Fi Network
Wi-Fi Keyless
Entry System
You’ve Arrived!
We have noticed that you
are ourside your room.
Would you like to unlock the
door?
NO
YES
ROOM
605
1:00 PM
Especially for you!
In preparation for your
visit, we’ve included a
box of all of your favorite
snacks.
No Thanks
Purchase
Transforming the Guest Experience with Personalized Wi-Fi Services
41. CMX Detect: Gain Business Insights Through Analytics
Presence Analytics Heat Maps Correlation
Visitors vs. Passerbys
Repeat vs. New Visitors
Dwell Time
Busiest Hour, Day
Visitor Sentiment
Conversion Rate
Building/Floor
Where do visitors
spend time?
Which paths
did visitors take?
DETECT
Timeframe Parameters Heat Map
46. CMX Connect: Location-Specific Guest Access
Simplify Access with User Opt-In
Offer Clear Terms and Conditions
Multiple Access Methods
Custom or Social Media
Customized Access and Promotion
Proximity-Based Landing Pages and Video
Understand Who Is in Your Location
Enhanced Analytics
Connect
47. Connect: Build Custom Portals Anytime
• Easy Templates
• Multiple Language Support
• Social Logins
• Easily Add Logo and Image
• Capture User Information
• Send Relevant Offers
CONNECT
Click on an element in
the preview to edit it
48. CMX Engage: Using Location-Based Wi-Fi to Engage Consumers
Work with Cisco and/or Ecosystem Partners
to Align to Business Needs
Fully Customizable Applications
Location-Aware App
for Personalized Experience
Integrate with Business Systems
Engage
Engage
49. Getting Started: Cisco CMX Journey
Deploy Presence Analytics in Minutes
Start gathering analytics from the network
Deliver Guest WiFi via Captive Portal
Offer highly secure connectivity and gather detailed analytics
Capture Location Coordinates and Paths
See traffic patterns based on X,Y coordinates and correlate
user behavior
Extend Infrastructure for Enhanced Location
Layer in more Wi-Fi, beacons, or video to enrich data sources
Develop Dynamic Mobile Experiences
Add context-driven services for better engagement through apps and
data integration
50. 17 Novembre
Auditorium Parco della Musica
Roma
David Bevilacqua
Carmine Stragapede
Maurizio Di Robilant
Luciano Floridi
Ciriaco Scoppetta
Flavia Marzano
Anna Masera
Riccardo Luna
Agostino Santoni
53. Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
Menu
Somemall.com/shops
FOOD
Vegetables
Cheese
Wine
Pasta & rice
Meat & fish
See More…
Wine
Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
54. Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
Location-
based
Engagemen
t
SuperMark
et
Feature
d
Search Services
Ameniti
es
Map
Organic
Vegetables
20% OFF !
x
Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
55. Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
Wayfinding
SuperMark
et
Feature
d
Search Services
Ameniti
es
Map
Hello Joanna,
Welcome back to
Organic Food!
Launch
App
Cancel
Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
56. Shopping Mall
Transforming Visitor Experience with Personalized, Managed Wi-Fi
Services
Personalized
App
Feature
d
Search Map Services
Ameniti
es
Product Locator
Promotions
Preferences
Store Map
Wine Area
57. Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
Integration with
Product
Databases
Welco
me Product
Search
Valtellina
Search
Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
58. Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
Location-Based App
Engagement
Feature
d
Search Services
Ameniti
es
Map
HOT DEAL!!!
Valtellina
Superiore DOCG
Rierva : 3x2
x
Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
Wine Area
59. Retail
Transforming Shopping Experience with Personalized Wi-Fi Services
Shopper’s
Location for High-
Touch Engagement
Wine Area
Feature
d
Search Services
Ameniti
es
Map
Marco, il nostro
Sommelier sarà da te
in 2 minuti
Retail
Transforming Shopping Experience with Personalized Wi-Fi Services