Overview: • Planning a Smart Working strategy • Preparing Smart Workers • Ergonomics for Smart Workers • Assessing risk for Smart Workers • Remote safety and productivity management • Are your Smart Workers coping? Review and measurement.

1. Smart Working
Webinars - July/August 2012
Guy Osmond

2. The UK’s most knowledgeable
supplier of innovative products and
services to improve workplace
wellbeing and productivity

3. We work with
professionals like you
in Private and Public Sector organisations
addressing
absenteeism, presenteeism and
productivity issues

4. We provide
assessments, advice and recommendations
to help you understand the problem
and see the solution
So that
you know what to do next

5. Which means that
the problem is solved
with minimum fuss
and maximum Return on Investment

6. We make …
… your life easier
and we make…
… you look good

7. Smart Working
Webinars - July/August 2012
Guy Osmond

8. Agenda
• What?
• Why?
• Who?
• How?
• Issues and Ideas
• Products
• Resources

9. Smart Working – What?
• The “New Way of Working” (for 20+ years!)
• Choosing
– Where … to work
– When … to work
– How … to work

10. Smart Working – Why?
• ORGANISATION • INDIVIDUAL
• Improved agility • Greater flexibility
• Reduced property • Greater empowerment
• Improved • Reduced travelling
environmental impact • Improved work-life
• Improved employee balance
engagement • Increased job
• Team building satisfaction
• Available technology

11. Smart Working – Who?
• Decision makers/influencers:
– Estates
– Facilities
– HR
– Health & Safety
– IT/Comms
• Eligible:
– Anyone whose role is not defined by direct
access to specific physical resources

12. Smart Working – How?
• Top management buy-in
• Involve interested parties from the outset
• Form a multi-disciplinary team
• Explore options
• Feasibility study
• Identify champions
• Decide how to “sell” it!

13. Transitions
• Personal > Team
– Shared resources
– Shared access
• Physical > Virtual (electronic)
– Filing > Bin it! Box it! Bring it!
• Management
– Input > Output

14. Best Practice Ideas
• Culture Change
– Move from input management to output management
– Coaching programme
• IT Familiarisation
• Space Management
• Team Development
• Opportunity to improve efficiency and productivity
• Training & HR Policy Development
• Conduit for resolving problems
• Engagement Programme
– Roadshows
– Lunch & Learn

15. Once the Roll Out Starts
• Training for the new environment
• Equipping for the new environment
• Assessing the new environment
• Supporting in the new environment
• Response to the new environment

16. Training
Cardinus – Safety for Homeworkers

17. Equipping
• Laptop Kit
• Seating
• Furniture
• Fire extinguisher
• Smoke detector
• PAT testing

18. Assessing
Cardinus – Workstation Safety Plus

19. Supporting
• How do you stop people working
excessive hours?
• How do you get them to take breaks?
• How do you optimise their productivity at
the computer?

20. Supporting

21. Supporting

22. Response
• Not everyone is suited to this new flexibility
• Important for managers to provide support
• Important for managers to be supported
• How do you measure how people are
coping?

23. Presenteeism
• Red line – perceived productivity before
absence
• Purple line – actual productivity
Unmeasured Measured
loss lost
Productivity >>>
productivity
Time >>>

24. Response – Workscreen

25. Resources
• Web Portal – www.osmondgroup.co.uk
• Blog
• eBulletin
• Social Media – access through Web Portal
• CtrlWORK presentation & free download
• Workscreen presentation & free pilot
• Flexibility – Smart Working Handbook