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Design Thinking for Children
Edwin Dando
Assurity
@edwindando
GM
Long service Agile
Scrum.org trainer
Evidence Based Management consultant
SLIDE | 4
Assurity Consulting Limited • Commercial in Confidence • Company Presentation Nov 2015
Assurity Consulting Limited • Commercial in Confidence • Company Presentation Nov 2015
The 4th Industrial Revolution
Age of Manufacturing
Age of Distribution
Age of Information
Digital Age
(Age of the
Customer)
And what about these guys?
Uber -> worlds largest taxi company -> owns no vehicles
Airbnb -> worlds largest accommodation provider -> no real estate
Facebook -> worlds largest media owner -> creates no content
Alibaba -> worlds most valuable retailer -> no inventory
Disruption
Globally, 72 percent of CEOs believe that the next 3 years
will be more critical for their industry than the last 50.
CEOs believe it’s now or never.
Source: KPMG 2016
Global CEO Outlook
Our world is rapidly decentralising
• Easier
• Robust
• Control based
• Fragile
• Vulnerable - shocks, attacks & failures
• Resilient
• Participative
• Diverse
• Require connectivity
• Difficult to standardise
• Loss of economise of scale
• Highly responsive
• Naturally resilient and adaptive
• Intelligent
• Cannot be controlled
Examples
• Nature
• The Internet
• Etherum & Bitcoin
• Terror cells
• Crowd economics
• Future business?
•In 5 years, 35% of skills
considered important in
today will have changed.
•Creativity will be one of
the top three skills
workers will need.
•Emotional intelligence
will become the top skills
needed by all
*World Economic Forum’s Future of Jobs study
Social skills
Poorly paid as
large supply of
workers
Future roles in demand
AUTOMATED
Engineers
Assurity Consulting Limited • Commercial in Confidence • Company Presentation Nov 2015
From management of work to
• Team work
• Emotional Intelligence,
• Facilitation
Assurity Consulting Limited • Commercial in Confidence • Company Presentation Nov 2015
“
“they need to the skills necessary for the future - collaboration,
creativity, empathy and the ability to solve complex problems”
What do we need to teach?
Ed: Agile? Maybe? On what work?
Gary: Hmmm, good point. What
about something practical we
could work on with them?
Ed: What problems do you face?
Gary: the sandpit! It’s a problem...
Learn about the audience for whom
you are designing by observation and
interview
Who is my user?
What matters to them?
• Data collection technique
> 2 interviewing, 2 writing, 1 recording, 1 drawing
•Key needs
> fun
> learning & development
> tidy & sand not wasted
> water conservation.
Group 1 - Principal
• Key concerns
> Fairness
> Behaviour
> Safety
Group 2 - Staff
Group 3 - Teachers
Group 4 - Kids
Group 5 - Parents
• Epic fail! Pivot and try again.
• A vital way for them to learn and grow
• We don’t have a sandpit at home. Using it in the weekend is great.
• Sandy clothes block the washing machine.
• My son copies his digger driver uncles
• Alternative to wet fields in winter
Collate all the information together - visual systems
Themes
Presentations – either poster or electronic
Discussions
Identify key learnings
Create a Learning Wall for ongoing reference
Group based
Individual
Over time…
First round – epic fail! Too ambitious
Go back to Ideate
Refine
Try again
• Testing prototype with users
• Does this solve their real problem?
• Now they see it, do they see any issues (IKIWISI)
• What could be better?
What’s happening this week?
• Develop a plan
> materials required
> labour & skills required
> order of work
> costs
• Kids to submit plan to Board for approval
• Build it!
Then what?
• Design Thinking is very natural for kids
• Collaboration is natural for kids
• Solutions come too quickly for all of us
• The parents LOVE it
>“what is happening with the sandpit project?”
> “my child raves about this!”
Key learnings
• Learning by doing is vital
• Adults often don’t feel comfortable with simple prototypes
• Kids minds are phenomenal
>“We could use this to solve problems in our school…”
>“We could use this to solve problems in our community…”
> “We could use this to solve problems in our country…”
Key learnings
edwin.dando@assurity.co.nz
agileforeveryone.com
@edwindando

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Design Thinking for Children

  • 1. Design Thinking for Children Edwin Dando Assurity @edwindando
  • 2. GM Long service Agile Scrum.org trainer Evidence Based Management consultant
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  • 6. Assurity Consulting Limited • Commercial in Confidence • Company Presentation Nov 2015
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  • 8. Assurity Consulting Limited • Commercial in Confidence • Company Presentation Nov 2015 The 4th Industrial Revolution Age of Manufacturing Age of Distribution Age of Information Digital Age (Age of the Customer)
  • 9. And what about these guys? Uber -> worlds largest taxi company -> owns no vehicles Airbnb -> worlds largest accommodation provider -> no real estate Facebook -> worlds largest media owner -> creates no content Alibaba -> worlds most valuable retailer -> no inventory
  • 10. Disruption Globally, 72 percent of CEOs believe that the next 3 years will be more critical for their industry than the last 50. CEOs believe it’s now or never. Source: KPMG 2016 Global CEO Outlook
  • 11. Our world is rapidly decentralising • Easier • Robust • Control based • Fragile • Vulnerable - shocks, attacks & failures • Resilient • Participative • Diverse • Require connectivity • Difficult to standardise • Loss of economise of scale • Highly responsive • Naturally resilient and adaptive • Intelligent • Cannot be controlled Examples • Nature • The Internet • Etherum & Bitcoin • Terror cells • Crowd economics • Future business?
  • 12. •In 5 years, 35% of skills considered important in today will have changed. •Creativity will be one of the top three skills workers will need. •Emotional intelligence will become the top skills needed by all *World Economic Forum’s Future of Jobs study Social skills Poorly paid as large supply of workers Future roles in demand AUTOMATED Engineers
  • 13. Assurity Consulting Limited • Commercial in Confidence • Company Presentation Nov 2015 From management of work to • Team work • Emotional Intelligence, • Facilitation
  • 14. Assurity Consulting Limited • Commercial in Confidence • Company Presentation Nov 2015
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  • 17. “they need to the skills necessary for the future - collaboration, creativity, empathy and the ability to solve complex problems” What do we need to teach? Ed: Agile? Maybe? On what work? Gary: Hmmm, good point. What about something practical we could work on with them? Ed: What problems do you face? Gary: the sandpit! It’s a problem...
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  • 20. Learn about the audience for whom you are designing by observation and interview Who is my user? What matters to them?
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  • 24. • Data collection technique > 2 interviewing, 2 writing, 1 recording, 1 drawing •Key needs > fun > learning & development > tidy & sand not wasted > water conservation. Group 1 - Principal • Key concerns > Fairness > Behaviour > Safety
  • 25. Group 2 - Staff
  • 26. Group 3 - Teachers
  • 27. Group 4 - Kids
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  • 29. Group 5 - Parents • Epic fail! Pivot and try again. • A vital way for them to learn and grow • We don’t have a sandpit at home. Using it in the weekend is great. • Sandy clothes block the washing machine. • My son copies his digger driver uncles • Alternative to wet fields in winter
  • 30. Collate all the information together - visual systems Themes Presentations – either poster or electronic Discussions Identify key learnings Create a Learning Wall for ongoing reference
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  • 33. First round – epic fail! Too ambitious Go back to Ideate Refine Try again
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  • 37. • Testing prototype with users • Does this solve their real problem? • Now they see it, do they see any issues (IKIWISI) • What could be better? What’s happening this week?
  • 38. • Develop a plan > materials required > labour & skills required > order of work > costs • Kids to submit plan to Board for approval • Build it! Then what?
  • 39. • Design Thinking is very natural for kids • Collaboration is natural for kids • Solutions come too quickly for all of us • The parents LOVE it >“what is happening with the sandpit project?” > “my child raves about this!” Key learnings
  • 40. • Learning by doing is vital • Adults often don’t feel comfortable with simple prototypes • Kids minds are phenomenal >“We could use this to solve problems in our school…” >“We could use this to solve problems in our community…” > “We could use this to solve problems in our country…” Key learnings