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@PSFK | #FutureofWork
Cultivating The Next
Generation Of Leaders
SUMMARY PRESENTATION
Work
The
Future
of
• An results-driven roadmap of 10 key strategies to cultivate leaders
• Immediate and long-term programs to encourage employee
entrepreneurship and cross-team collaboration
• 40+ best-in-class examples and 6 concepts that define the forefront
of workplace innovation
• Action-oriented case studies to improve the onboarding process from
Pret A Manger, Percolate and others
• Insights from international leadership experts at Marriott, Johnson &
Johnson, Herman Miller, Meetup and Deutsche Telekom
The PSFK Future of Work Report deep dives into the talent
and development landscape to identify the conditions and
qualities that cultivate tomorrow’s leaders in the workplace.
In return for investing in greater opportunity and education,
employers will reap the rewards of increased efficiency,
engagement and entrepreneurship—reducing mistrust, stress
and ultimately turnover across teams.
Featured in the 60+ page report, you will find:
Download the Full Report at: psfk.com/future-of-work-2016
Access all Reports and Debriefs as a PSFK Member: psfk.com/membership
Get The Full Report @PSFK
#FutureofWork
LABS
@PSFK
#FutureofWork
Piers Fawkes
Founder & Editor-In-Chief
PSFK.com & PSFK Labs
In our last report on the Future of Work, we learned how companies will thrive if they can adapt as
the market around them changes. A key ingredient was flexible workforce and dynamic culture.
A few years later and we witness how more and more companies are being affected by disruption
and market change. Meanwhile, a new set of employees - whether they be entry-level millennials,
career-swappers or folks returning to the workforce - seem emotionally and intellectually ready for a
new way of working. They understand that the world is now evolving and that the work will change
with it. They no longer want to just 'come to work' but they want to be part of something: they sense
(and demand) that their roles are symbiotic with the organization rather than ones of servitude.
To embrace a new army of motivated and capable believers, companies need to be willing of making
those extra steps to immerse these workers into the inner-workings of the organization, to invest in
iterative learning, to spend time engaging them, and then to provide platforms that allow them to
elevate new ideas and lead the future of the organizations.
Companies that employ the strategies described in this new Future of Work report will be able to
embrace an open, collaborative and dynamic relationship with their workers. This approach to
onboarding, training and opportunity will help organizations of all types lead their markets by
driving change.
I trust you will learn from the broad array of learnings in this report.
Download the Full Report at: psfk.com/future-of-work-2016
Cultivating The
Next Generation
Of Workplace
Leaders
LABS
@PSFK
#FutureofWork
The PSFK Workplace Survey 2016 polled over 140 PSFK readers across social channels, web and
email that identify as working professionals—part time, full time and freelance—to share qualitative
and quantitative information about their experiences in the workplace.
Measuring Attitudes In The Workplace
83%
did not learn about their
company culture from a formal
training or introduction.
Professionals Are Not
Formally Introduced To
The Company Culture
41%
feel they have little or
absolutely no impact on their
company’s broader mission.
And Thus Feel
Insignificant Work
53%
identified meeting colleagues and team
members as the most important part of
their onboarding process.
But They Prioritize Feeling
Welcome And Included
65%
who want to pursue a powerful
idea would leave their company,
rather than develop it internally.*
And Perceive Opportunity
As Outside The Office
*Indicates individuals who actively selected responses to the question
6%
more likely to identify
as part of team
And Gain Confidence From
Colleagues Around Them
Employees who know all their colleagues in the
office are:
4%
more encouraged
to learn at work
6%
more interested in
pursuing new ideas
at the company
52%
feel their managers do not accurately
or effectively consistently track their
career development.*
Left Without An
Internal Roadmap
over
Shifting The Management Mindset
Employees
To Prototyping
Team Leadership
Human Development
Top-Down Silos
Advocates
Multidirectional Sharing
Presentations
Human Resources
Executive
LABS
@PSFK
#FutureofWork
ED
U
C
ATE
EMPOWER
ENGAGE
W
ELCO
M
E
PERFORMANCE
Functional
Employee-Ledl
Creative
CULTURE
Offload Tasks
To Enterprise
Assistants
Welcome With
Immersive
Onboarding
Personalize
Career
Planning
Offer Micro
Education
Foster Mentorship
Ecosystems
Adopt Incremental
Performance
Reviews
Facilitate Purposeful
Networking
Build Constructive
Feedback Loops
Commit To
Collaborative
Transparency
Invest In Idea
Incubation
From New Hire
To Leader:
The Employee
Development Path
Employer-Led
Diversity
Powers
Broader
Thinking
Feedback Is
Only Negative
When It Doesn’t
Lead To Change
Purpose Rallies A
Workforce
Experimentation
And Failure Are
Pathways To Success
Change Is The
Only Constant
Transparency
Transforms
Organizations
Mantras For Leader-First Organizations
PSFK concepts reimagine
how teams can onboard
employees, expand the
office, and prevent
miscommunication.
Workplace Visions
Intelligent
Interview
Questionnaire
(IIQ)
Nomad
Desk App
OfficeMate
Cultivate
Onboarding
Kit
Omni-Review
Tool
Doc-U-Lok
Six Concepts Reimagining The Future of Work
01
02
03
04
05
06
O FFICE MATE
P H O T O G R A P H E R S
LABS
@PSFK
#FutureofWork
LABS
01 Intelligent Interview
Questionnaire (IIQ)
Challenge:
During the interview process, the majority of the
power is held by the employer. Both employer and
employee are required to complete extensive
research to prepare for the interview.
Learn more about the IIQ and watch a
full concept video at psfk.com/iiq
Solution:
Intelligent Interview Questionnaire (IIQ) is
a web based AI tool that aids both
companies and prospective employees in
the hiring process.
LABS
@PSFK
#FutureofWork
LABS
02 Cultivate
Onboarding Kit
Challenge:
New hires enter their first day of work
without prior emotional or professional
connection to their team.
Solution:
Cultivate Onboarding Kit allows
companies to remotely assemble and
deliver a tailored welcome packet to
new employees.
Concept created by:
weareyourstudio.com
LABS
@PSFK
#FutureofWork
LABS
03 OfficeMate
Challenge:
Within smaller teams, colleagues
often juggle several administrative
responsibilities in addition to their
professional roles.
Solution:
OfficeMate is a bot to help
manage simple, time-consuming
office commitments.
Trend Referenced:
Enterprise Assistants
OfficeMate contacts the
chosen photographer
and coordinates a time
for a briefing.
Photographer
photographs the event.
O F F I C E M AT E
P H O T O G R A P H E R S
P H O T O G R A P H E R S
CLARA
Request
Clara needs a photographer for
a sales brochure.
Outsource
Compilation
Purchase
1
2
3
4
Clara can talk to Amazon Echo,
use #service on Slack or email
service@psfk.com.
The OfficeMate bot receives
the request and complies a list
for Clara based on information
it can access from archives
and the web.
Clara reviews the list and makes
her choice.
The list includes:
• A better priced photographer
• Last photographer used
• A better rated photographer
LABS
@PSFK
#FutureofWork
LABS
04 Doc-u-Lok
Challenge:
Employees are human too, and are
prone to making mistakes in their
workplace communication.
Solution:
Doc-u-Lok is a plugin that prevents
harmful internal communication by
analyzing messages and providing user
feedback based on tone and content.
Trend Referenced:
Enterprise Assistants
LABS
@PSFK
#FutureofWork
LABS
05 Nomad Desk App
Challenge:
Traditional office seating
arrangements limit spontaneous
interaction and collaboration to
colleagues in immediate proximity.
Solution:
Nomad Desk app creates a more
dynamic workplace by allowing
employees to reserve desk space at
different office locations or adjoining
cafés and workspaces.
Trend Referenced:
Purposeful Networking
LABS
@PSFK
#FutureofWork
LABS
06 Omni-Review Tool
Challenge:
Annual reviews have difficulty
measuring the full scope of work
completed and often overlook personal
growth as it relates to job performance.
Solution:
Omni-Review Tool tracks career
development and improves the feedback
process by connecting employees
through a web based platform.
Trends Referenced:
Incremental Performance Review,
Personalized Career Planning
• An results-driven roadmap of 10 key strategies to cultivate leaders
• Immediate and long-term programs to encourage employee
entrepreneurship and cross-team collaboration
• 40+ best-in-class examples and 6 concepts that define the forefront
of workplace innovation
• Action-oriented case studies to improve the onboarding process from
Pret A Manger, Percolate and others
• Insights from international leadership experts at Marriott, Johnson &
Johnson, Herman Miller, Meetup and Deutsche Telekom
The PSFK Future of Work Report deep dives into the talent
and development landscape to identify the conditions and
qualities that cultivate tomorrow’s leaders in the workplace.
In return for investing in greater opportunity and education,
employers will reap the rewards of increased efficiency,
engagement and entrepreneurship—reducing mistrust, stress
and ultimately turnover across teams.
Featured in the 60+ page report, you will find:
Download the Full Report at: psfk.com/future-of-work-2016
Access all Reports and Debriefs as a PSFK Member: psfk.com/membership
Get The Full Report @PSFK
#FutureofWork
ACCESS
INNOVATION
PSFK membership provides you a constantly updated
database of over 50,000 ideas for you to leverage as
you build the future.
PSFK Membership includes access to:
•360+ Innovation Stories Monthly
•Archive of over 55,000 Ideas
•All PSFK Published Debriefs And Reports
•Events and Networking Opportunities
Become A PSFK Member to access all 

PSFK Labs Reports: psfk.com/membership
PREMIUMPURPLEBASIC
LABS
@PSFK
#FutureofWork
About
PSFK Labs
PSFK Labs
42 Bond Street, 6th Floor
New York, NY 10012
PSFK Labs is an innovation consulting firm. Since 2004, our agency team has
helped global corporations concept better products, services,
communications and experiences. Our researchers, analysts and designers
leverage a unique research process with unparalleled access to experts to
identify and develop new business opportunities for brands.
In addition to our client work, PSFK Labs oversees the innovation portal
PSFK.com and produces a series of reports, workshops and events that inspire
creative professionals in their work.
Insights And Ideation Workshops
PSFK Labs' workshop program integrates
trend immersion, innovation ideation and
expert speakers to take teams from
emerging insights to future-forward ideation
in a single day.
If you are interested in organizing a
workshop, seeing a presentation of this
report, or understanding how PSFK can help
your team ideate new possibilities for your
brand, contact us at sales@psfk.com
@PSFK | #FutureofWork
Cultivating The Next
Generation Of Leaders
SUMMARY PRESENTATION
Work
The
Future
of

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PSFK Future of Work Report

  • 1. @PSFK | #FutureofWork Cultivating The Next Generation Of Leaders SUMMARY PRESENTATION Work The Future of
  • 2. • An results-driven roadmap of 10 key strategies to cultivate leaders • Immediate and long-term programs to encourage employee entrepreneurship and cross-team collaboration • 40+ best-in-class examples and 6 concepts that define the forefront of workplace innovation • Action-oriented case studies to improve the onboarding process from Pret A Manger, Percolate and others • Insights from international leadership experts at Marriott, Johnson & Johnson, Herman Miller, Meetup and Deutsche Telekom The PSFK Future of Work Report deep dives into the talent and development landscape to identify the conditions and qualities that cultivate tomorrow’s leaders in the workplace. In return for investing in greater opportunity and education, employers will reap the rewards of increased efficiency, engagement and entrepreneurship—reducing mistrust, stress and ultimately turnover across teams. Featured in the 60+ page report, you will find: Download the Full Report at: psfk.com/future-of-work-2016 Access all Reports and Debriefs as a PSFK Member: psfk.com/membership Get The Full Report @PSFK #FutureofWork
  • 3. LABS @PSFK #FutureofWork Piers Fawkes Founder & Editor-In-Chief PSFK.com & PSFK Labs In our last report on the Future of Work, we learned how companies will thrive if they can adapt as the market around them changes. A key ingredient was flexible workforce and dynamic culture. A few years later and we witness how more and more companies are being affected by disruption and market change. Meanwhile, a new set of employees - whether they be entry-level millennials, career-swappers or folks returning to the workforce - seem emotionally and intellectually ready for a new way of working. They understand that the world is now evolving and that the work will change with it. They no longer want to just 'come to work' but they want to be part of something: they sense (and demand) that their roles are symbiotic with the organization rather than ones of servitude. To embrace a new army of motivated and capable believers, companies need to be willing of making those extra steps to immerse these workers into the inner-workings of the organization, to invest in iterative learning, to spend time engaging them, and then to provide platforms that allow them to elevate new ideas and lead the future of the organizations. Companies that employ the strategies described in this new Future of Work report will be able to embrace an open, collaborative and dynamic relationship with their workers. This approach to onboarding, training and opportunity will help organizations of all types lead their markets by driving change. I trust you will learn from the broad array of learnings in this report. Download the Full Report at: psfk.com/future-of-work-2016 Cultivating The Next Generation Of Workplace Leaders
  • 4. LABS @PSFK #FutureofWork The PSFK Workplace Survey 2016 polled over 140 PSFK readers across social channels, web and email that identify as working professionals—part time, full time and freelance—to share qualitative and quantitative information about their experiences in the workplace. Measuring Attitudes In The Workplace 83% did not learn about their company culture from a formal training or introduction. Professionals Are Not Formally Introduced To The Company Culture 41% feel they have little or absolutely no impact on their company’s broader mission. And Thus Feel Insignificant Work 53% identified meeting colleagues and team members as the most important part of their onboarding process. But They Prioritize Feeling Welcome And Included 65% who want to pursue a powerful idea would leave their company, rather than develop it internally.* And Perceive Opportunity As Outside The Office *Indicates individuals who actively selected responses to the question 6% more likely to identify as part of team And Gain Confidence From Colleagues Around Them Employees who know all their colleagues in the office are: 4% more encouraged to learn at work 6% more interested in pursuing new ideas at the company 52% feel their managers do not accurately or effectively consistently track their career development.* Left Without An Internal Roadmap over
  • 5. Shifting The Management Mindset Employees To Prototyping Team Leadership Human Development Top-Down Silos Advocates Multidirectional Sharing Presentations Human Resources Executive
  • 6. LABS @PSFK #FutureofWork ED U C ATE EMPOWER ENGAGE W ELCO M E PERFORMANCE Functional Employee-Ledl Creative CULTURE Offload Tasks To Enterprise Assistants Welcome With Immersive Onboarding Personalize Career Planning Offer Micro Education Foster Mentorship Ecosystems Adopt Incremental Performance Reviews Facilitate Purposeful Networking Build Constructive Feedback Loops Commit To Collaborative Transparency Invest In Idea Incubation From New Hire To Leader: The Employee Development Path Employer-Led
  • 7. Diversity Powers Broader Thinking Feedback Is Only Negative When It Doesn’t Lead To Change Purpose Rallies A Workforce Experimentation And Failure Are Pathways To Success Change Is The Only Constant Transparency Transforms Organizations Mantras For Leader-First Organizations
  • 8. PSFK concepts reimagine how teams can onboard employees, expand the office, and prevent miscommunication. Workplace Visions
  • 9. Intelligent Interview Questionnaire (IIQ) Nomad Desk App OfficeMate Cultivate Onboarding Kit Omni-Review Tool Doc-U-Lok Six Concepts Reimagining The Future of Work 01 02 03 04 05 06 O FFICE MATE P H O T O G R A P H E R S
  • 10. LABS @PSFK #FutureofWork LABS 01 Intelligent Interview Questionnaire (IIQ) Challenge: During the interview process, the majority of the power is held by the employer. Both employer and employee are required to complete extensive research to prepare for the interview. Learn more about the IIQ and watch a full concept video at psfk.com/iiq Solution: Intelligent Interview Questionnaire (IIQ) is a web based AI tool that aids both companies and prospective employees in the hiring process.
  • 11. LABS @PSFK #FutureofWork LABS 02 Cultivate Onboarding Kit Challenge: New hires enter their first day of work without prior emotional or professional connection to their team. Solution: Cultivate Onboarding Kit allows companies to remotely assemble and deliver a tailored welcome packet to new employees. Concept created by: weareyourstudio.com
  • 12. LABS @PSFK #FutureofWork LABS 03 OfficeMate Challenge: Within smaller teams, colleagues often juggle several administrative responsibilities in addition to their professional roles. Solution: OfficeMate is a bot to help manage simple, time-consuming office commitments. Trend Referenced: Enterprise Assistants OfficeMate contacts the chosen photographer and coordinates a time for a briefing. Photographer photographs the event. O F F I C E M AT E P H O T O G R A P H E R S P H O T O G R A P H E R S CLARA Request Clara needs a photographer for a sales brochure. Outsource Compilation Purchase 1 2 3 4 Clara can talk to Amazon Echo, use #service on Slack or email service@psfk.com. The OfficeMate bot receives the request and complies a list for Clara based on information it can access from archives and the web. Clara reviews the list and makes her choice. The list includes: • A better priced photographer • Last photographer used • A better rated photographer
  • 13. LABS @PSFK #FutureofWork LABS 04 Doc-u-Lok Challenge: Employees are human too, and are prone to making mistakes in their workplace communication. Solution: Doc-u-Lok is a plugin that prevents harmful internal communication by analyzing messages and providing user feedback based on tone and content. Trend Referenced: Enterprise Assistants
  • 14. LABS @PSFK #FutureofWork LABS 05 Nomad Desk App Challenge: Traditional office seating arrangements limit spontaneous interaction and collaboration to colleagues in immediate proximity. Solution: Nomad Desk app creates a more dynamic workplace by allowing employees to reserve desk space at different office locations or adjoining cafés and workspaces. Trend Referenced: Purposeful Networking
  • 15. LABS @PSFK #FutureofWork LABS 06 Omni-Review Tool Challenge: Annual reviews have difficulty measuring the full scope of work completed and often overlook personal growth as it relates to job performance. Solution: Omni-Review Tool tracks career development and improves the feedback process by connecting employees through a web based platform. Trends Referenced: Incremental Performance Review, Personalized Career Planning
  • 16. • An results-driven roadmap of 10 key strategies to cultivate leaders • Immediate and long-term programs to encourage employee entrepreneurship and cross-team collaboration • 40+ best-in-class examples and 6 concepts that define the forefront of workplace innovation • Action-oriented case studies to improve the onboarding process from Pret A Manger, Percolate and others • Insights from international leadership experts at Marriott, Johnson & Johnson, Herman Miller, Meetup and Deutsche Telekom The PSFK Future of Work Report deep dives into the talent and development landscape to identify the conditions and qualities that cultivate tomorrow’s leaders in the workplace. In return for investing in greater opportunity and education, employers will reap the rewards of increased efficiency, engagement and entrepreneurship—reducing mistrust, stress and ultimately turnover across teams. Featured in the 60+ page report, you will find: Download the Full Report at: psfk.com/future-of-work-2016 Access all Reports and Debriefs as a PSFK Member: psfk.com/membership Get The Full Report @PSFK #FutureofWork
  • 17. ACCESS INNOVATION PSFK membership provides you a constantly updated database of over 50,000 ideas for you to leverage as you build the future. PSFK Membership includes access to: •360+ Innovation Stories Monthly •Archive of over 55,000 Ideas •All PSFK Published Debriefs And Reports •Events and Networking Opportunities Become A PSFK Member to access all 
 PSFK Labs Reports: psfk.com/membership PREMIUMPURPLEBASIC
  • 18. LABS @PSFK #FutureofWork About PSFK Labs PSFK Labs 42 Bond Street, 6th Floor New York, NY 10012 PSFK Labs is an innovation consulting firm. Since 2004, our agency team has helped global corporations concept better products, services, communications and experiences. Our researchers, analysts and designers leverage a unique research process with unparalleled access to experts to identify and develop new business opportunities for brands. In addition to our client work, PSFK Labs oversees the innovation portal PSFK.com and produces a series of reports, workshops and events that inspire creative professionals in their work. Insights And Ideation Workshops PSFK Labs' workshop program integrates trend immersion, innovation ideation and expert speakers to take teams from emerging insights to future-forward ideation in a single day. If you are interested in organizing a workshop, seeing a presentation of this report, or understanding how PSFK can help your team ideate new possibilities for your brand, contact us at sales@psfk.com
  • 19. @PSFK | #FutureofWork Cultivating The Next Generation Of Leaders SUMMARY PRESENTATION Work The Future of