Smarter Software for Smarter Governments

Smarter Software for
Smarter Governments

Ashish Cowlagi
WW Offering Leader,
Government Industry Framework

© 2009 IBM Corporation

On a smarter planet,
everyone is connected
to everything.

As a result, we’re all facing
- An explosion of data
- A hyper-connected society
- Increasingly demanding customers
- The push for relentless innovation


To provide sustainable economic growth and enhanced quality of life

Leveraging information Anticipating problems to
to make better decisions resolve them proactively

Planning and
Management

Human Infrastructure

Coordinating resources Enables leaders to better serve
and processes to citizens and businesses in a rapidly
operate effectively changing world

How is IBM software helping deliver
better business outcomes? Massive
investments, leading innovations

IBM changed the mix of the business IBM investment has shifted the
company toward software
• More than US$8 billion in acquisitions and
US$9 billion in research and development
(R&D) from 2007–2009
42% • US$20 billion in future acquisitions
• 53 software acquisitions since 2001
25% 40%
• 40 innovation centers, 80 R&D labs, 33,000
developers, more than 30,000 IBM Business
40% 37% 42% Partners
• Focus on software solutions and business
process transformation
35% 23% 16%
• More than 2,500 government agencies
around the world have selected business
2000 2006 2009 analytics solutions from IBM
Software Services Hardware/financing
Segment pretax Income
4 © 2009 IBM Corporation

As the world’s largest business
software company, IBM is helping
organizations of all sizes tackle
their most important business
challenges*

Information Business integration
and analytics and optimization
Product and service
People innovation
Risk, security Business infrastructure and
and compliance services


By providing clients with an incredibly rich set of capabilities

Need Capabilities Need Capabilities
Turn  Business Analytics Deliver  Mobile Development
information  Data Management enterprise and Connectivity
into insights  Big Data mobility  Mobile Management and Security
 Data Warehousing
 Enterprise Content Management
 Information Integration
Accelerate  Application Lifecycle Management
and Governance
product and  Complex and Embedded Systems
service  Enterprise Modernization
Deepen  Social Collaboration
innovation
engagement  Unified Communications
with  Web Experience
customers,  Commerce
partners and  Enterprise Marketing Optimize IT and  Cloud and IT Optimization
employees Management business  Asset and Facilities Management
 Smarter City Operations
infrastructure  Enterprise Endpoint Management

Enable the  Business Process Management Manage risk,  Identity and Access Management
agile business  Connectivity, Integration security and  Data Protection
and SOA compliance  Application Security
 Application Infrastructure  Infrastructure Protection
 Security Intelligence and
Compliance Analytics

Enable the agile business:
Improve business agility, optimize performance and reduce costs with a
flexible IT infrastructure, automating and interconnecting improved
business processes with applications and information.

Business Process
Management

Application
Connectivity, Integration
Infrastructure
and SOA

Full list of capabilities

Deliver enterprise mobility:
Enable, manage and secure access to collaboration, business
.
processes, and applications by mobile devices

Mobile Management and
Security

Mobile Development
and Connectivity


Deliver enterprise mobility:

Wimbledon
The All England Lawn Tennis and Croquet Club
needed to enhance the Wimbledon experience
for its fans at the venue.
30%
Increase in Wimbledon app
They improved the Wimbledon mobile downloads and 50% growth
application, guiding users to events using GPS in multiple page views.
mapping and allowing users to watch real-time
tennis on any court, from anywhere in the venue. IBM capabilities
The result was a 30% increase in Wimbledon Application Infrastructure
app downloads and 50% growth in multiple Connectivity, Integration and SOA
page views. Data Management
Mobile Development and Connectivity
Web Experience


Turn information into insights:
Improve decision-making, identify and understand trends
to reduce risk by accessing and analyzing enterprise data.

Business Analytics
Enterprise Content
Management

Data Warehousing

Big Data

Data Management Information Integration
and Governance

Innovative leadership in Alameda County transformed social services

 Initial focus – increase effectiveness of
social services case workers
 Expanded to integrate all key social
services departments
 Provides better service to clients, avoids
overpayments and detects fraud
 High value results:
Average annual benefit: $24.7M
ROI: 631% with payback in 2 months

Reducing benefits overpayment, improving appeals litigation, and increasing
productivity for 1,200 case workers


Accelerate product and service innovation:
Speed time-to-market for innovative products and applications by
integrating people, processes and tools across the life cycle, and
encouraging collaborative design, development and testing.

Application Lifecycle
Enterprise Management
Modernization

Complex and Embedded Systems


Optimize IT and business infrastructure:
Enhance business outcomes through automated asset management,
aligned business planning, improved service delivery, and enhanced
management of enterprise data volumes.

Cloud and IT Optimization

Asset and Facilities
Management
Enterprise Endpoint Management


Accelerate product and service innovation:

Schiphol Airport
Schiphol Airport needed to re-architect their
baggage handling processes in order to handle
50M to 70M
Bags handled every year
more passengers.

The ability to trace any bag at any time
throughout the process – has yielded an 40% IBM capabilities
increase in overall baggage handling capacity. Application Lifecycle Management
Cloud and IT Optimization
Asset and Facilities Management


Manage risk, security and compliance:

Identity and access
management

Application security
Data protection

Infrastructure protection Security intelligence and
Compliance analytics


Manage Risk, Security, and Compliance: Security Systems

Security Intelligence:
Information and event management
Advanced correlation and deep analytics
External threat research
Optimized Role based Advanced network
analytics Secure app monitoring
Data flow analytics
Identity governance engineering processes Forensics / data
Data governance mining
Privileged user Fraud detection
controls Secure systems

User provisioning
Virtualization security
Access Access monitoring Application firewall Asset management
Proficient management
Data loss prevention Source code scanning Endpoint / network
Strong
security management
authentication

Centralized Encryption Perimeter security
Basic directory Access control
Application scanning
Anti-virus

Security
Intelligence People Data Applications Infrastructure


Deepen engagement with customers, partners and employees:
Communicate and collaborate to share knowledge, anticipate
problems, coordinate resources and increase demand across
all channels.

Smarter City Operations
Commerce

Web Experience

Enterprise Marketing
Management

Unified Communications

Social Collaboration

The combination of IBM leadership in Smarter Cities and i2 solutions provide
unparalleled capabilities for helping ensure Public Safety

IBM Public Safety i2
Command and Control Collaborative Response
 Unified view across agencies Standard Procedures Situational Awareness  User interfaces designed for tactical
 Minimize disruptions due to and investigative roles
Intelligence Visualization Investigation
threats from public safety  Respond to threats in real time
 Improve response time and  Present critical information
minimize life-threatening issues Investigate and Prevent Crime APPS in the field
 Predict crime occurrences and Crowd Detection Facial Matching Lead Generation  Allows for optimization of
optimize resource deployment data capture and entry
Perimeter Alerts Activity Reporting Dynamic Alerts  Initiate coordinate response

Develop Insights ANALYTICS
 Content analytics to unlock  Present relationships and aliases
unstructured information Trend and Pattern Citizen Social Network Analysis  Associate physical descriptors
 Predictive analytics to anticipate across all available information
Risk and Threat Biometrical Geospatial
change  Visualize incidents over time with
 Predictive analytics for actionable Content Video Temporal Associative mapping and charting
insight on risk and threats
 Analysis of social media data Unlock data DATA
 Determine baselines then detect Adaptors Adaptors
anomalies and threats
Local Law
Tax Records Call Records
Crime Enforcement
Information Cameras and Customs and Vehicle
Video Systems Borders Registrations
IBM Confidential © 2009 IBM Corporation

The combination of IBM leadership in Smarter Cities and Cúram
Software core solutions propel social program innovation

IBM Cúram

Outcome Management
Practice leaders in social Statistical Analysis Identification Provisioning Personal outcome plans
services transformation Service Transformation Planning Results built on best practices

Social Program Management
Content Management Rules Eligibility
Analytics and tools for Rapid implementation
Advanced Analytics Evidence Calculations
business optimization with dynamic calculation
Workforce Optimization Verification Payments

Universal Access to
Benefits and Services
Application and data Integration Portal Screening Assessment Enrollment Simple screening for
integration Data Warehouse Risk Life Events Triage complex programs

IBM Confidential © 2009 IBM Corporation

IBM Software Group – Acquisition snapshot
Information on Demand Next Generation Collaboration
KnowledgeX (1998) Complex Venetica (2004) Access/ FileNet (2006) Business Exeros (2009) Data Lotus (1995) Collaboration PureEdge (2005) Secure xml e-
data mining Integrate unstructured info process and content mgmt relationship discovery and productivity forms
IW Manager (1998) Query through SQL query DataMirror (2007) Real- SPSS (2009) Predictive Databeam (1998) Real BowStreet (2005) Development
manager SRD (2005) Identity time data integration analytics time and distance learning tools for portals
Informix (2001) Distributed resolution Princeton Softech Guardium (2009) Ubique (1998) Instant Web Dialogs (2007) Online
Unix DBs Ascential (2005) Enterprise (2007) Database archiving Real-time enterprise database messaging and chat meeting and collaboration
Tarian (2002) Record data integration monitoring and protection Net Integration Technologies

How do we
and test data management ONEstone (1999)
management DWL (2005) Customer data Cognos (2008) BI and Initiate (2010) Data integrity Workflow (2008) Small business server
CrossAccess (2003) Info integration and mgmt performance mgmt platform software Pathware (1999) Web solutions
access to mainframe DBs iPhrase (2005) Adaptive Solid Information Tech Netezza (2010) High- based e-learning Outblaze Ltd. (2009) Hosted,
Green Pasture (2003) info delivery and discovery (2008) Real-time, all-the-time performance analytics in data Aptrix (2003) Web content multilingual e-mail service
Compound document mgmt warehousing appliance management
LAS (2006) Multi-cultural info access
Trigo (2004) Product info mgmt name recognition
Software Lifecycle Rembo (2006)

• make this easier to
Alphablox (2004) BI analytics Unicorn (2006) Enterprise Service Management
Management Automatically install or upgrade
and alerts metadata mgmt
OS on multiple systems
Rational (2002) Team- Watchfire (2007) Security Tivoli (1996) Centralized Access360 (2002) MRO (2006) Asset and
based, end-to-end and compliance testing systems mgmt Identity mgmt
Business Process development tools services mgmt
Telelogic (2008) Unison (1997) Job Think Dynamics
Flexibility Information Lab (2003) ISS (2006) Internet Security
Development SW for complex (2003) Automated server
Object Tech. (1996)
Object technology
OpenOrders (2000) Order
implement ?
AptSoft (2008)
Business event processing
InfoDyne (2008) High-
Development tool technology
Systemcorp (2004)
Project portfolio mgmt
embedded systems
Ounce Labs (2009)
Application security and
scheduling
DBMX (1997) Distributed
DB mgmt
provisioning
Candle Corp (2004)
Dascom (1999) Security Systems Mgmt & Monitoring
Systems (software and
services)
DORANA (2006) Software
asset mgmt
compliance
management speed platforms and data BuildForge (2006) access control Cyanea (2004) Web Vallent (2006) Network
CrossWorlds (2002) feed connectors Product development
SANergy (1999) Storage performance mgmt and performance monitoring and

• reduce Time-to-Value ?
Business process Integration ILOG (2008) Business documentation monitoring service mgmt for wireless
mgmt
Holosofx (2002) Business rules, visualization Solving Industry Accessible Software Isogon (2005) IT asset Consul (2006) Compliance
process modeling and Lombardi (2010) Software Solutions mgmt and security audit
Challenges (2000) Mainframe systems
monitoring Business process Collation (2005) Appl.- Encentuate (2008) Identity
mgmt
Gluecode (2005) Open management Coremetrics (2010) Unica (2010) Marketing centric views of cross-tier IT and access management
source Java application Cast Iron Systems Web analytics for marketing automation Metamerge (2002) infrastructure
Directory integration software
infrastructure (2010) Cloud application DataCap (2010) PSS Systems (2010) Micromuse (2005)
Advanced capture Legal information governance TrelliSoft (2002) Storage Network mgmt FilesX (2008) Continuous
DataPower (2005) Secure integration and SaaS data protection/recovery
technology Clarity Systems (2010) mgmt
application-level messaging CIMs Labs (2006)
and xml processing Sterling Commerce Financial perfomance mgmt
Intelliden (2010) Network
Track resource usage management
Webify (2006) Industry- (2010) Cross-channel and Open Pages (2010) across virtualized technology
specific SOA software B2B solutions environments Big Fix, Inc. (2010) High-
Business analytics for risk performance enterprise systems
mgmt and security management
20

These business challenges are
interdependent—and IBM software
can address them holistically

Information Business People Product and Business Risk, security
and analytics integration and service infrastructure and and compliance
optimization innovation services

IBM software is optimized to work together in integrated solutions
and architected on open standards that allow it to work with other
software and hardware.


IBM solutions are built on a
core set of software capabilities*


With increasing experience, best practice patterns become visible

2006 2008 2010
Experienced:
Emergency
Management

Identified:  What data is most important?
Repeatable  What analytics provide value?
Patterns  Which groups to coordinate?

Enhanced: Tax and
Revenue
Metropolitan
Transportation Government Best Practice Examples:
Foundation for Management and Roads
Industry
 Architectures: Fraud detection
Reuse and Framework
 Analytics: Traffic prediction
Integration Social
Services
Integrated
Urban
and Social Infrastructure Integrates IBM  Data models: Crime information
Security
and Partner  Adapters: NIEM standard
Safety
and Security
solutions


Industry Frameworks deliver the full power of IBM Software

IBM Software

Strategic Business Drivers
Specific Business
Problem

Models and tools
Industry Solutions Process model IBM
and flows Software
Information Industry
models Solution
products
Design templates
Re-usable code
Industry Frameworks assets
Industry
standards Built on
IBM
Common services middleware

Servers, storage, communication networks
and associated services


The Government Industry Framework supports solutions and projects
across six business Domains
Implement Transport Information
Reduce fraud, waste and error with a single
Management systems to provide journey
view of the taxpayer. Improve operational
optimization and performance reporting.
efficiency with effective workflow and case
Build multi-modal transportation systems to
management. Enhance the taxpayer
collectively optimize capacity, reduce
experience with multi-channel access
congestion, and improve convenience
Tax and Metropolitan
Revenue Transportation
Management and Roads
Improving teaching
effectiveness and student
Optimize citizen-centered outcomes by using
experiences by putting the Social advanced analytics to
citizen first by organizing Services Education measure and predict
information around the citizen and Social performance
and their needs. Improve security Leveraging these insights to
benefits delivery and ensuring build holistic early
the proper use of resources intervention programs to
drive desired outcomes
Integrated
Safety and Urban
security Infrastructure
Create sustainable cities with effective
Enable law enforcement organizations to management of resources across city
achieve situational awareness, increase systems. Implement water management,
speed of command and ensure safety of it’s smarter buildings and green solutions to
citizens and protect the nations borders optimize resource usage and manage
environmental impact.


GIF Conceptual Architecture – Industry Solution Products
Domain Specific IBM and Business Partner Solutions
Metropolitan
Tax and Revenue Social Services & Integrated Urban
Education Safety and Security Transportation &
Management Social Security Infrastructure
Roads

Government Industry Framework
Government Industry Solution Products

I2 – CopLink
I2 - Enterprise
I2 – Analyst
Fraud Intelligent Water Intelligent
Curam Notebook
Management * Mgt. Transport Mgt.
IOC –Emergency
(in progress)
Mgt.

Interfaces and Industry Standards, Data, Templates and Reference Delivery guides, &
Development Tools
Adapters Rules and Process Models Portlets Architectures tools

Operations Center Foundation
Maximo

Single View, ECM, Business Analytics
Government Customer Care and Insight Foundation
 IOC

Government SOA Foundation


Single View of Party Logical Architecture
External Interaction Risk
Content IBM
Business
Data Sources Services Management Advanced
Business (Compliance, Management COGNOS
Optimization &
(Watch Lists, Axciom, (Telephony, Portal, Case
Kiosk, Presentation Applications Analysis, Systems and &
Performance
Experian, Lexis Nexis, Management
D&B, etc.) Services) Scoring, etc.) Applications IBM SPSS
Services

Message Publish Subscribe Service FTP
Mediation Routing Connectivity & Interoperability Quality of
Integration
Service
Information Services Composition (ESB) Transport

Initial & Incremental Loads
Federated Query
Standardization

Standardization
Persistent Query

Search/Retrieve

Version Control

Initiate/manage
Relationships
Account Data

Delete/Update
Add / Update

Add / Update

Survivorship
Add / Update

Add/Register
Relationship

& Validation
Add Source
System key

Get History

Matching &
Resolution

Resolution

Address

Process
Identity
Alerts

Search
… ...

Notify

Name
Party

...

Analytical Data Authoritative Source

Probabilistic Matching
Data Standardization

Enterprise Information

Compliance and Discovery
Digitization of paper

Content Integration
IBM InfoSphere IBM ECM

Data Cleansing

Content ingest /
Duplicate Suspect
Audit and History

Data Stewardship

Content based
Event Detection

Relationships

IBM InfoSphere
Hierarchies &
Rule Detection

Integration
Management
Management

Data Quality
Critical Data
Management

Processing

Information

workflow
Anonymous

Security &

IBM Entity
Resolution
Resolution

Visualizer

Privacy

ETL
Identity

Master Data
Engine

Analytic Server & FileNet
Management Global Name
Solutions IBM Master
Server Recognition
Content Bridge
Analysis and Discovery MDM Services Information Integration Content Management

Initial & Incremental Loads (ETL)


Frameworks are evolving with increased asset content
delivering industry products to enable higher value industry solutions
IBM Software
IBM Software …are unique, integrated Products,
Industry Solution
Technology addressing industry use cases and
Products solving specific customer problems

Repeated
patterns are …built on a common Platform of
integrated into core IBM Software products for
new products efficient delivery and reuse across
industries

...leverage both organic and
inorganic investments

...use client value delivery models,
including cloud offerings

Taking lessons learned and best practices from leading engagements
and making those solutions available to the rest of the world


Modular segment (domain) slide

IBM Intelligent Operations Center for Smarter Cities provides
integrated insight…

Smarter Operations – across
departments and agencies

Leverage information with
real-time visibility of key data
to drive better decisions

Anticipate performance to
identify, manage
and mitigate incidents that
impact operations

Coordinate resources and
processes to respond to
situations rapidly and effectively

…within a particular service area or
…start within a particular service area or
managing across many services
manage across services

We can help you plan and execute critical aspects of
your journey
Access to a wide Information Proactive Unified threat Optimized environment
An integrated
variety of relevant integrated with planning and assessment and resources to
information and trusted operations decision
and response anticipate, prevent and
sources information base making respond

Coordinating resources and
processes to operate effectively
Anticipating problems to
resolve them proactively
Leveraging information
to make better decisions

IBM Solution Area: Public Safety

Data Management

Data Analytics (i2, SPSS)

Crime Information Warehouse / Video Analytics

Emergency Response Solutions / IOC

Real Time Crime Center


We provide deployment choices that offer flexibility and agility

On Premise: Shared Services: Cloud Delivery:
 Build on workload optimized  Work together across  Log on to your smarter city
platforms multiple cities environment
 Leverage infrastructure  Share services using  Customize interfaces,
readiness services preconfigured systems reports and data inputs

“It’s about transforming the way we do business, so we Inspired By
can invest that money in front-line service delivery”
Chief Superintendent Avon & Somerset Police


Independent audits show significant ROI from
framework projects

Alameda County Social Services Agency
 Clark County Family Services increased office
productivity, improved case management and Implemented IBM’s Social Services Integrated Reporting
compliance that helped identify more federal funding, System to achieve the visibility to avoid overpayments
to drive 245% ROI with payback in 9 months and and improve productivity. ROI – 631%; Payback – 2
an annual average benefit of $4,393,259. months; Average Annual Benefit - $24,725,000

DC Water achieves 36 percent reduction in customer Memphis Police predictive analytics software to improve
calls through increased preventive maintenance and its overall operations, enabling it to considerably reduce
implementation of automated meter readings. crime without a proportional increase in staff while
Streamlines processes to increase the number of expanding its coverage area. ROI – 863%; Payback – 2.7
emergency investigations dispatched within 10 months; Average Annual Benefit -$7,205,501
minutes from 49 to 93 percent.


BACKUP


SOA Foundation
DB2
CMOD
WebSphere WebSphere DB2 Information FileNet
Portal Process Server Server DB2 DWE
WebSphere Tivoli Service
Cognos
Business Desk
Modeler & Monitor

Business Innovation & Optimization Services Tivoli CAM for
WebSphere MQ Facilitates better decision-making with real- Response Time
WebSphere ESB time business information Tracking
WebSphere
Development

Message Broker Tivoli CAM for
Interaction Process Services Information
Services

SOA
Services Services
Enables collaboration Orchestrate and automate
Manages diverse data in a

Management
Rational between people, processes & business processes Tivoli CAM for

IT Service
unified manner
Software information WebSphere
Architect

Integrated ESB Tivoli CCMDB
Rational
environment
Application
for design

Info Assets
Developer and creation Partner Services Business App Services Access Services Manage and Tivoli Identity

Apps &
secure Manager
of solution Connect with trading Build on a robust, Facilitates interactions with
WebSphere assets partners
services,
scaleable, and secure existing information and applications
Integration services environment application assets Tivoli Access
Developer &
resources
Manager

Rational Infrastructure Services
Method Composer Optimizes throughput, availability and
For SOA performance

WebSphere WebSphere WebSphere
Service Registry WebSphere Adapters
Partner Gateway Application Server
and Repository

WebSphere Host Access
WebSphere XD / DataPower Transformation Services (HATS)


…enabling interconnections across systems to improve outcomes
Customizable

Easing traffic
congestion
improves Public Safety
emergency increases use of
response public transit
Public Safety Govt Services & Education Transportation

Better student
Protecting city health positively
water increases impacts
public safety attendance

Water Healthcare Energy


To ensure the economic health, welfare and security of their
citizens, smart governments will work to…

IMPROVE CITIZEN AND MANAGE RESOURCES
BUSINESS SERVICES EFFECTIVELY
Connecting people to Leveraging business
programs based on individual intelligence and planning to
needs—achieving sustainable improve insight and elevate
outcomes while reducing performance with visibility
operational costs and and control.
maximizing taxpayer value.

GOVERNMENT

ENSURE A SUSTAINABLE STRENGTHEN NATIONAL
ENVIRONMENT SECURITY AND PUBLIC SAFETY
Deploying environmentally Enabling defense and law
responsible operations, enforcement organizations
from energy efficiency and to achieve situational awareness,
conservation to transportation increased speed of command and
management and the pursuit combat superiority.
of renewable resources.

36

These rapidly advancing attributes, instrumented,
interconnected, and intelligent, create an opportunity
for governments to think and act in new ways.

+ + =

Connecting people to programs Enabling defense and law
based on individual needs— enforcement organizations to
achieving sustainable outcomes achieve situational awareness,
while reducing operational costs increased speed of command and
and maximizing taxpayer value. combat superiority.

Leveraging business Deploying environmentally
intelligence and planning to responsible operations, from
improve insight and elevate energy efficiency and conservation
performance with visibility to transportation management and
and control. the pursuit of renewable resources.

37

For governments, this means leading in the face of global
challenges brought on by key drivers.

ACCELERATING GLOBALIZATION CHANGING DEMOGRAPHICS
Countries and societies are becoming Median ages are rising in the developed
more economically interdependent across countries of Italy, Germany and Japan,
social, political and cultural boundaries, as but dropping in developing ones such
illustrated by current economic conditions. as India.

EVOLVING SOCIETAL RELATIONSHIPS RISING ENVIRONMENTAL
Today, governments are expected to CONCERNS
deliver results and value through secure, Societies and governments are
private services that are available becoming more attuned to what the
anywhere at any time. earth can provide and what it can
tolerate.

EXPANDING IMPACT OF
TECHNOLOGY GROWING THREATS TO SOCIAL
The adoption of the Internet is remaking STABILITY AND ORDER
the landscapes of business, healthcare From terrorism to armed conflict to
and government. pandemics to natural disasters, the
character of threats is changing.

Today’s imperative: Managing within the current global financial and economic crisis in a
way that begins to solve the above challenges and lay a foundation to build a better future.
38 38

Leaders create opportunities from today’s harsh realities

Sustainability
Investment

Innovation Community

Declining Increasing
Budgets Threats
Aging Changing
Infrastructure Populations


Leaders must innovate across services to meet and exceed citizen
expectations

Planning and
Government
Management
and Agency Urban Planning Design and implement a city
Administration plan to realize full potential for
citizens and businesses; while
Planning and efficiently running daily
Public Safety Management Environmental operations

Infrastructure
Deliver efficient fundamental
Human Infrastructure city services that make a city
Social Energy desirable for citizens
and Health and Water

Human
Provide effective services that
Education Transportation support the economic, social
and health needs of citizens


Reaching beyond city hall to collaborate and integrate…

Other levels of
Government

Security Businesses
Agencies

Planning and
Management

Hospitals Developers

Human Infrastructure

Citizen
Universities Groups

Not for
Profits …engaging citizens and businesses


Smarter Software for Smarter Governments

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