The document discusses the different types of users that interact with a database management system (DBMS). It identifies three primary categories of DBMS users: end users, software engineers, and database administrators. End users are divided into casual, naive, sophisticated, and specialized users depending on their level of experience. Software engineers include application programmers who write database access programs and systems analysts who design database solutions. The database administrator is responsible for defining the database schema, granting access permissions, and ensuring data integrity.