The document discusses the three steps of target marketing: market segmentation, targeting, and positioning. It defines market segmentation as dividing a market into distinct groups with distinct needs and characteristics. The major bases for segmenting consumer and business markets are then described, including geographical, demographic, psychographic, and behavioral factors. The document also explains how companies identify attractive market segments using measures like segment size and growth. It outlines strategies for targeting segments, such as undifferentiated, differentiated, concentrated, and micromarketing. Finally, it defines positioning as a product's place in consumers' minds relative to competitors and discusses how companies choose positioning strategies based on competitive advantages.