Ryan Maun is seeking a leadership position utilizing his business management education and grocery industry experience. He has over 10 years of experience in customer service roles of increasing responsibility at Whole Foods Market and Sweetbay Supermarket, including positions as Grocery Team Leader, Grocery Buyer/Specialist, and Customer Service Leader. His coursework includes leadership, organizational behavior, and human resources.

1. Ryan Maun
4016 W Iowa Ave. ryanmaun@msn.com
Tamp, FL 33616 (813) 495-0565
Objective To obtain a leadership position that will allow me to use my skills and knowledge
to better your company.
Education
8/12 Bachelor of Business Management
University of South Florida, Tampa, FL
5/10 Associate in Arts, Business Administration
Hillsborough Community College, Tampa, FL
Employment
12/16 – Present Fintech, Tampa FL
Customer Service Representative
3/13-12/16 Whole Foods Market, Tampa, FL
Associate Grocery Team Leader
• Oversees all functions of team.
• Assist and upholds all requests of Leadership, Buyers, and Team
Members.
• Handles department merchandising and Customer Request.
• Policy and Standards education.
Grocery Buyer/Specialist
• In charge of product orders for dry grocery, managing par levels to
ensure in stock conditions for customers while still meeting financial
goals.
• Assisting with customer comments, concerns, and questions.
• Brokering deals with vendors; buy-ins or demos.
• Assisting Leadership with daily needs; in stock conditions, add
prep/change, shelf maintenance, and signage.
Grocery Team Member
• Assisting Team Leaders and Buyers with daily tasks; add changes, orders,
signage, display work.
• Successfully managing floor conditions; shelf holes, end cap maintenance,
and customer requests.
4/06 – 2/13 Sweetbay Supermarket, Valrico, FL
Customer Service Leader (CSL)
• Assistant to manager on duty (MOD). Creating break and chore schedules.
• Oversee entire front end including: cashiers, baggers, office assistants, and
Creating break and chore schedules.
• Interacting with customers handling their requests.
• Oversee the training of front end employees on company policies, regulation,
and standard practice updates.
Office Assistant
• Overseeing the safe and all money within safe.

2. • Conducting daily accounting procedures consisting of: till reconciles, POS
loans/pickup, check and cash deposits, safe and lotto balancing.
• Interacting with customers and handling their requests.
• Selling Lotto, Western Union, and Money Orders.
Relevant Course Work
• Completed FAST (Florida Accelerated Success Track) Leadership course
with Whole Foods. Topics covered: Time Management, Hiring Excellence,
Effective Meetings, Building Your Team, Financials, Effective
Communications, Corrective Action, and Preventing Harassment.
• Leadership, Innovation, and Change
• Negotiation and Conflict Leadership
• Organizational Assessment
• Organizational Behavior Analysis and Leadership Ethics
• Human Resource Leadership