This document summarizes the HR experience and qualifications of Janette Absher. She has over 15 years of progressive HR experience in the retail industry, currently serving as an HR Business Partner for Winn-Dixie Supermarkets where she provides HR support to multiple business units. Prior to this, she held various HR and operations roles with increasing responsibility at Sweetbay Supermarkets, including Associate Relations and Development Specialist. She has extensive qualifications and training in HR, communications, and operations management.

1. Highly valued HR professional with cross-functional retail expertise and demonstrated steady career progression
with success in multiple roles. Uncompromising work ethic and enthusiasm and an ability to achieve results
while earning associate, peer and supervisor support.
EXPERIENCE
2014 – PRESENT Winn-Dixie Supermarket Tampa, Florida
HUMAN RESOURCE BUSINESS PARTNER
• Serve as a main point of contact for mid-level HR support for associates, managers and leaders within
multiple business units across the organization, directly supporting three districts
• Work with cross-functional HR resources to interpret policies and procedures, execute performance
management strategies and coach leaders to make strong business decisions through their talent resources
• Responsible for recruiting, performance improvement, performance calibration, succession planning, team
member relations, training and development, and government regulations and compliance
• Support organizational change by assessing culture, climate and motivation; provide leadership and
consulting on change management initiatives.
• Extensive utilization of human capital systems including PeopleSoft and HRIS
2009 – PRESENT Sweetbay Supermarket Tampa, Florida
ASSOCIATE RELATIONS AND DEVELOPMENT SPECIALIST
• Provide human resource support and counsel to retail associates and management, working closely with
Operations in the areas of talent planning, selection, associate and labor relations, counseling and policies.
o Managed 6-8 investigations per week, 10-16 calls per day from leaders and associates
o Directly supported leaders with over 200 associate terminations/year since 2011 based on investigative results
• Ensure legal compliance in employment and labor development and training/standard practices.
o Facilitated Respect in the Workplace and other Delhaize America University learning programs to
corporate and retail associates
• Partner with District Managers and Store Leadership in developing and promoting positive associate
relations, counseling, coaching and training, in the pursuit of maximizing every associate’s potential,
contribution, and job satisfaction
JANETTE ABSHER
3185 Enclave Blvd, Mulberry, FL 33860
(863) 409-0237 Cell, (863) 943-4520 Home
Email: JANRIELEX@YAHOO.COM
She makes my job easier because she takes ownership in HR and is an equal partner that I can trust without a doubt!
She will do whatever it takes for both the associate and the company regardless of time. She is “all in” and everyone can
see it and respects her for that as well.
Appreciation Quote, District Manager
Janette understands diversity better than almost anyone that I know which makes her even more successful in her role.
She also makes my job easier because she is so dedicated to her job and is willing to do whatever it takes to get the job
done.
Appreciation Quote, Direct Supervisor
I am so blessed to have Janette as my ARD. I feel completely confident in her abilities to do her job and her talent to
connect and build followership from my team. I know she will always do her best to make the right call. She also makes
time to stay close to the training side of the business, and coaches where needed when associate training might need
some attention. Lastly, please don’t take her away.
Appreciation Quote, District Manager

2. o Selected as a finalist for Retail Support Award in 2011 and 2012 for entire Sweetbay chain, nominated
by retail business partners
• Facilitate retail talent development with District Teams; tracks and reports status of Talent Planning and
Career Development Plans
• Facilitate OD Learning Groups and Interventions with District Teams or Store Teams, as needed
o Completed 9 listening sessions YTD 2013 and partnered with leadership by providing
recommendations for next steps
• Investigate all employee complaints and document utilizing case management system
• Partner with DM and store leadership to foster a culture of positive associate relations and focused on
associate development within assigned area, including associate appraisal process, career plans, action
plans and exit interviews
o Key participant for the Tampa Execution Plan 2013 Team, responsible for creating a plan for Culture/Associate
Relations with the goal of simply protecting the culture of our organization
• Assist in the development of policies and programs, including implementation with retail partners
o Member of Delhaize America Policy Committee on Sweetbay’s behalf
3/2008 – 2009 Sweetbay Supermarket Chain Tampa, Florida
DELI / BAKERY MERCHANDISER
• Maintain outgoing communication with department managers and Merchandisers regarding all aspects of
Deli and Bakery operations.
• Review and react to all daily communication regarding sales merchandising objectives at retail level.
• As part of a team, responsible of all aspects of building sales and profit contributions for Deli & Bakery
departments, including retail store visits, critical priority store evaluations, and program follow up
• Assist in the development and implementation of new programs and standard practices designed to increase
sales, profits and execution levels.
• Identify opportunities to train associates to improve operating performance to meet financial objectives
12/2007 - 3/2008 Sweetbay Supermarket Store #1749
ASSISTANT STORE MANAGER
• Responsible for maintaining an atmosphere of enthusiastic associate awareness with emphasis on
courteous and friendly customer service
• Assist in attaining perishable department financial objectives: sales, payroll percent, gross margins, shrink,
MPP net percent effectiveness, and expenses controls
• Responsible for the overall store operation in Store Manager’s absence
• Responsible for creating hiring hubs at store level, selecting and hiring new personnel
1/2007 - 11/2007 Sweetbay Supermarket District 5
DISTRICT SALES AND SERVICE FACILITATOR
• Responsible for developing leadership behaviors within a district of stores regarding peak performance for
growing sales and delivering service objectives through influencing without authority
• Coaching and mentoring associate behaviors in customer interaction and salesperson-ship.
• Creator of the new Discovery Committee Training book, which was implemented at company level.

3. 3/2005 – 1/2007 Sweetbay Supermarket Stores 1914 and 1867
SALES AND SERVICE FACILITATOR
• Coach and mentor associates to be Sweetbay brand stewards
• Generate sales awareness and passion for food among all store associates
• Create an environment where leaders and associates are self-aware and sales driven
11/1997 TO 2/2005 Sweetbay Supermarket Store 1914
DELI/BAKERY MANAGER
• Responsible for all Deli and Bakery operations
• Executed standard practices 100%
• Responsible for ACIS inventory, proper ordering, executing excellent customer service, increasing gross
profits, wage percent and shrink control
• District trainer for Deli and Bakery, training and developing associates on becoming Department Managers
1988 – 1994 Additional Employment
• Deli/Bakery Associate – Food Lion, North Carolina
• Administrative Assistant – Hato Rey Community Hospital, Puerto Rico
QUALIFICATIONS
• Fully bilingual, English & Spanish
• Excellent communication and associate relations skills
• Strong proficiency in Microsoft Word, Excel, My Task, Intranet Publishing and Lotus
• Facilitation and presentation expertise
• The Reid Technique of Interviewing and Interrogation
• Serve Safe Food Certification
• Multiple leadership courses including: Team Leadership and Training, Operations Management (Including
MPP Work Planning), Counseling & Coaching , Fierce Conversations, Professional Work Environment and
Performance Reviews
EDUCATION
• Human Resources Management Certification– University of South Florida, St. Pete Campus – completed
February 2011
• Intro PC, Fayetteville Technical Community College, Fayetteville, NC – May 1997 – September 1997
• Passenger Specialist Service, ICPR Junior College, Hato Rey, P.R. – August 1985 – May 1987
• Luis Hernaiz Veronne High School, Honor Graduate – May 1985