This document discusses effective communication and improving communication skills. It defines communication as the flow of information between two parties, not just the transmission of ideas. Effective communication is a two-way process that considers how the message is received. The stages of communication include selecting and wording a message at the source, and listening, understanding, and registering the message at the target. Some barriers to communication are stress, unwillingness to learn, uncertain mediums, lack of confidence or focus, poor voice quality or body language. To be an engaged listener requires focusing on the speaker, avoiding interruption, setting aside judgment, providing feedback, and showing interest. Tips for improving communication include improving language skills, voice modulation, body language, reading,

1. Role of effective
communication
Improving
communication skills
By Anousha saleem
D-15-AR-06

2. What is
communication?
Communication is the flow of
material information, perception,
understanding and imagination
between two parties .It is not only
based on the transmission of idea
between individuals.
Effective communication is a two
way street that deals with the
delivery of message by following
the value and intensity of the
message transmitted on the
receiver’s mind .

3. TRANSFER OF MESSAGE FROM ONE MIND
(SENDER) TO OTHER MIND (RECEIVER) WILL
BE SUCCESSFUL, IF FOLLOWING STAGES ARE
PERFORMED WELL.
SOURCE
1. SELECT THE MESSAGE ACCORDING TO
THE SITUATION AND THE AUDIENCE
2. WORDING THE MESSAGE
3. UTTERING THE WORDS
TARGET
1. LISTENING
2. UNDERSTANDING
3. REGISTERING THE MESSAGE

4. Communication process

5. 1.Speaking
2.Writing
3.Listening
4.Reading
Components of Communication

6. Barriers in Communication
1.Stress and out of control emotions.
2.Unwillingness to learn new
approaches.
3.Selection of Uncertain medium.
4.Lack of Self-Confidence.
5.Lack of Focus.
6.Voice quality.
7.Negative body language.

7. Role of listener in
effective communication:-
Effective communication is less about talking and
more about listening. When you’re an engaged
listener, not only will you better understand the other
person, you’ll also make that person feel heard and
understood.
What is listening :-
listening is the interpretative action taken by
the listener in order to understand and potentially
make meaning out of the sound waves.

8.  Properties of a engaged
listener:-
Focus fully on the speaker.
Avoid interrupting or trying to redirect the conversation to your
concerns.
Try to set aside judgment.
Provide feedback.
Show your interest in what’s being said.

9. Tips to improve communication:-
IMPROVE LANGUAGE.
IMPROVE PRONUNCIATIOON.
WORK ON VOICE MODULATION.
WORK ON BODY LANGUAGE.
READ MORE
LISTEN MORE
AVOID READING OR WATCHING OR LISTENING UNWANTED
LITERATURE, GOSSIP, MEDIA PRESENTATION ETC.
INTERACT WITH QUALITATIVE PEOPLE.
IMPROVE ON YOU TOPIC OF DISCUSSION,
PRACTICE MEDITATION & GOOD THOUGHTS.
THINK AND SPEAK.
DO NOT SPEAK TOO FAST.
USE SIMPLE VOCABULARY.
DO NOT SPEAK ONLY TO IMPRESS SOMEONE.
LOOK PRESENTABLE AND CONFIDENT.