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Dr. Rajinder Kaur Kalra
Professor and Head (Retd.)
Department of Extension Education
Role of Communication Skills in
Personality Development of Input
Dealers
Communication is the solvent of
all problems and is the
foundation for personal
development
Peter Shepherd
Meaning
• Communication skills allows you to understand and
be understood by others. It includes a communicating
ideas effectively to others, actively listening in
conversation, speaking, observing, empathizing and
giving and receiving critical feedback
Communication Skills
• Active listening
• Adapting your communication style to your audience
• Friendliness
• Confidence
• Giving and receiving feedback
• Volume and clarity
• Empathy
• Respect
• Understanding non verbal cues
• Responsiveness
• Personality refers to an individual’s
characteristics, style, behavior, mindset,
attitude, his own unique way of perceiving
things and seeing the world.
Personality
Concept
• The way you behave with others reflects your
personality.
• An individual with a pleasing personality is
appreciated and respected by all.
• Genetic factors, family backgrounds, varied
cultures, environment, current situations play
an imperative role in shaping one’s personality.
Importance of Personality
Development
• Personality development grooms an individual
and helps him make a mark of his/her own
• Reducing stress and conflicts
• Helps to develop a positive attitude in life
• Developing not only your outer but also inner
self.
• Personality development helps an individual to
inculcate positive qualities like punctuality,
flexible attitude, willingness to learn, friendly
nature, eagerness to help others
Role of Communication Skills
• Communication helps individuals to express
themselves in the most convincing way.
• People with great communication skills tend to have a
better and impressive personality
• Effective communication skills strengthen the bond
among individuals
Conti….
• Speak confidently so that the other person
understands what you intend to communicate
• Take care of your body language
• Be very particular about the pronunciation of
words
• be a good and patient listener
Barriers to Organizational
communication
• Types of barriers
– External barriers
– Organizational barriers
– Personal Barriers
External barriers
– Semantic barriers
– Emotional and psychological barriers
– Premature evaluation
– Loss in transmission
– Distrust of communicator
– Failure to communicate
– Inattention
– Noise
– Undue reliance on written words
Conti….
• Organizational barriers
– Organizational policy
– Organizational rules and regulations
– Complexity in organizational structure
– Status relationship
– Organizational facilities
Conti….
• Personal Barriers
– Barriers regarding superiors
–Attitude of superiors
–Fear of challenge to authority
–Insistent of proper challenge
–Lack of confidence in subordinates
–Ignoring communication sometimes
Conti….
– Barriers regarding subordinates
–Unwillingness to communicate
–Lack of suitable incentives
Conti….
Tips to Develop Personality
• Think positive
• Dress Sensibly
• Smile a lot
• Be soft-spoken
• Leave your ego behind
• Avoid Backbiting
• Help others
• Confidence
• A Patient listener
The art of communication
is the language of
leadership.
James Hume
Role of communication skills in personality development of input dealers

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Role of communication skills in personality development of input dealers

  • 1. Dr. Rajinder Kaur Kalra Professor and Head (Retd.) Department of Extension Education Role of Communication Skills in Personality Development of Input Dealers
  • 2. Communication is the solvent of all problems and is the foundation for personal development Peter Shepherd
  • 3. Meaning • Communication skills allows you to understand and be understood by others. It includes a communicating ideas effectively to others, actively listening in conversation, speaking, observing, empathizing and giving and receiving critical feedback
  • 4. Communication Skills • Active listening • Adapting your communication style to your audience • Friendliness • Confidence • Giving and receiving feedback • Volume and clarity • Empathy • Respect • Understanding non verbal cues • Responsiveness
  • 5. • Personality refers to an individual’s characteristics, style, behavior, mindset, attitude, his own unique way of perceiving things and seeing the world. Personality
  • 6. Concept • The way you behave with others reflects your personality. • An individual with a pleasing personality is appreciated and respected by all. • Genetic factors, family backgrounds, varied cultures, environment, current situations play an imperative role in shaping one’s personality.
  • 7. Importance of Personality Development • Personality development grooms an individual and helps him make a mark of his/her own • Reducing stress and conflicts • Helps to develop a positive attitude in life • Developing not only your outer but also inner self. • Personality development helps an individual to inculcate positive qualities like punctuality, flexible attitude, willingness to learn, friendly nature, eagerness to help others
  • 8. Role of Communication Skills • Communication helps individuals to express themselves in the most convincing way. • People with great communication skills tend to have a better and impressive personality • Effective communication skills strengthen the bond among individuals
  • 9. Conti…. • Speak confidently so that the other person understands what you intend to communicate • Take care of your body language • Be very particular about the pronunciation of words • be a good and patient listener
  • 10. Barriers to Organizational communication • Types of barriers – External barriers – Organizational barriers – Personal Barriers
  • 11. External barriers – Semantic barriers – Emotional and psychological barriers – Premature evaluation – Loss in transmission – Distrust of communicator – Failure to communicate – Inattention – Noise – Undue reliance on written words Conti….
  • 12. • Organizational barriers – Organizational policy – Organizational rules and regulations – Complexity in organizational structure – Status relationship – Organizational facilities Conti….
  • 13. • Personal Barriers – Barriers regarding superiors –Attitude of superiors –Fear of challenge to authority –Insistent of proper challenge –Lack of confidence in subordinates –Ignoring communication sometimes Conti….
  • 14. – Barriers regarding subordinates –Unwillingness to communicate –Lack of suitable incentives Conti….
  • 15. Tips to Develop Personality • Think positive • Dress Sensibly • Smile a lot • Be soft-spoken • Leave your ego behind • Avoid Backbiting • Help others • Confidence • A Patient listener
  • 16. The art of communication is the language of leadership. James Hume