KAUSHAL KUMAR SONI
Contact No: +919926339889, +919827641212 ~ Email: kaus.soni@gmail.com
LinkedIn: www.linkedin.com/in/kaushalkumarsoni?trk=nav_responsive_tab_profile
Passport No.: G7658245
Nationality: Indian
Seeking assignments in field of marketing preferably in FMCG/ Retail Industry
SYNOPSIS
 A self‐motivated and energetic professional offeringaround7 yearsofworkingexperienceinfieldofSales& Marketing.
 AtpresentassociatedwithDeviDhamCargoServicesPvt.Ltd.asMarketingManager.
 MBAin MarketingfromV.N.SInstituteofManagement.
 Completed Training project on Customerand Retailer satisfaction on Airtel and analyzing the brand preference of
Cadbury Chocolates.
 Expertiseinunderstandingcustomerandmarketneedandthenfacilitatingsmoothfinanceavailabilitytocustomerand
generateprofitableportfoliobyachievingsalestargetofthecompany.
 Achievedhighestscoresin 2ndand3rd QuartercontinuousatCadburyIndiaLtd.
 Demonstratedexcellenceinmonitoringpostserviceactivitieslikefollowupwiththecustomers,servicereminders,
warrantyissuesandhandlingcustomergrievancesforsuperiorcustomerservice.
 Wellversedwithpayments,certificationofmeasurementsheets,purchaseorder,etc.
 FamiliarwithmodulesofMarketingOperation,LogisticsManagement,ClientManagement,CustomerRetention,etc.
 Excellent communication and attention to detail to exceed customer expectations and maintain high levels
of client satisfaction.
AREAS OF EXPERTISE
 Market Research
 Marketing Operations
 Marketing Programs
 Business Development
 Product Development
 Customer Retention
 Logistic Management
 Relationship Management
 Data Entry
 Records Management
CAREER CONTOUR
Key Deliverables:
Since Nov’15 || Devi Dham Cargo Services Pvt. Ltd. || Marketing Manager
 Identifying and monitoring new business opportunities.
 Suggestingandexecutingeffectivebusinesssolutionsthroughresearch,audit,analysisofdata,andbusinessprocesses.
 Managing distributor and service issues monitoring distributor business plans.
 Designing, implementing & facilitating an effective local & national marketing strategy.
 Carrying out effective research & intelligence into competitor products & other trends.
 Supervising daily activities like loading trucks, dispatch and collecting payment.
 Developing partnerships & relationships with third parties to meet strategic objectives.
 Monitoring & reporting to senior managers on the effectiveness of strategies.
 Expanding services into new target markets using mixed marketing strategies.
Key Deliverables:
Dec’13 to Dec’14 || SAR Group || Relationship cum Marketing Manager
 Identified, acquired, developed and maintained customer relationships and delivering excellent customer service.
 Recognized various new businesses opening & arranging promotional programs to get commercial business and
attain set goals.
 Assessed market, current trends in market, finding competitors, also giving suggestions for product improvement.
 Maintained detailed records of all contacts
 Provided training for promotion activity and making planning.
 Carried out effective research & intelligence into competitor products & other trends.
 Approached with ideas to improve customer relationships.
 Scheduled projects and marketing activities systematically in line with business priorities.
 Maintained up to date knowledge of competitor activity, products and services.
 Responded to product related questions arising from customers.
Key Deliverables:
Feb’12 to May’13 || Nandi Foundation || Operation Manager
 Supervised in the production of meals and maintained the quality & hygienic.
 Coordinated with school, children, teachers, BEO office, etc.
 Maintained bill, stock, solving problems arising from various schools.
 Handled responsibility of passing the payment of government such as ITR Returns, etc.
 Ensured that service delivery takes place based on the Service level agreements.
 Maintained record of critical or major incidents and sharing RCA (Root Cause Analysis) with authorities.
 Ensured that service standards committed to the client are meeting.
 Identified all the complaints and issues to prepare action plan for all complaints received.
 Performed weekly review meeting with team and identifying opening to take corrective action
 Supervised project scope and deliverables including application of change management processes.
 Estimated and planning resource supplies, analyzing task dependencies and tracking project progress.
 Provided timely and appropriate generation and distribution of project reports and information.
Highlight:
Mar’04 to Mar’05 || Cadbury India Limited || Sales Executive
 Achieved first position in Talent Hunt at Cadbury India Ltd.
 Accomplished highest scores in 2nd and 3rd Quarter continuous at Cadbury India Ltd. in year 2003.
PROJECT
Project‐1
Title : Customer and Retailer satisfaction on Airtel (Prepaid)
Description : To study about the factor whichinfluence thecustomer and consumer for using and
switching the network service provider by convincing them throughthe strategyof Airtel.
Duration : 45 Days.
Position : Trainee
Team Size : 20
Project‐2
Title : Analyze the brand preference of Cadbury Chocolates.
Description : How to overcome the challenge for the Retailer's in Rural as well as in Urban Market.
Duration : 45 Days.
Position : Trainee
Team Size : 35
ACADEMIC
2007: MBA in Marketing from V.N.S Institute of Management.
2000: BBA in Business Management from Chitransh A.D College, Bhopal.
1997: 12th (Commerce) from Vikram Higher Secondary School.
1995: 10th from Vikram Higher Secondary School.
PERSONAL DETAILS
Valid Indian Driving License:MP04N-2008-0303683
References Available On Request
Feb’08 to Mar’11 || Alpha Food Corporation || Area Sales Executive
Apr’11 to Sep’11 || P & G || Camping Manager

resume_kaushal kumar_ (1)

  • 1.
    KAUSHAL KUMAR SONI ContactNo: +919926339889, +919827641212 ~ Email: kaus.soni@gmail.com LinkedIn: www.linkedin.com/in/kaushalkumarsoni?trk=nav_responsive_tab_profile Passport No.: G7658245 Nationality: Indian Seeking assignments in field of marketing preferably in FMCG/ Retail Industry SYNOPSIS  A self‐motivated and energetic professional offeringaround7 yearsofworkingexperienceinfieldofSales& Marketing.  AtpresentassociatedwithDeviDhamCargoServicesPvt.Ltd.asMarketingManager.  MBAin MarketingfromV.N.SInstituteofManagement.  Completed Training project on Customerand Retailer satisfaction on Airtel and analyzing the brand preference of Cadbury Chocolates.  Expertiseinunderstandingcustomerandmarketneedandthenfacilitatingsmoothfinanceavailabilitytocustomerand generateprofitableportfoliobyachievingsalestargetofthecompany.  Achievedhighestscoresin 2ndand3rd QuartercontinuousatCadburyIndiaLtd.  Demonstratedexcellenceinmonitoringpostserviceactivitieslikefollowupwiththecustomers,servicereminders, warrantyissuesandhandlingcustomergrievancesforsuperiorcustomerservice.  Wellversedwithpayments,certificationofmeasurementsheets,purchaseorder,etc.  FamiliarwithmodulesofMarketingOperation,LogisticsManagement,ClientManagement,CustomerRetention,etc.  Excellent communication and attention to detail to exceed customer expectations and maintain high levels of client satisfaction. AREAS OF EXPERTISE  Market Research  Marketing Operations  Marketing Programs  Business Development  Product Development  Customer Retention  Logistic Management  Relationship Management  Data Entry  Records Management CAREER CONTOUR Key Deliverables: Since Nov’15 || Devi Dham Cargo Services Pvt. Ltd. || Marketing Manager  Identifying and monitoring new business opportunities.  Suggestingandexecutingeffectivebusinesssolutionsthroughresearch,audit,analysisofdata,andbusinessprocesses.  Managing distributor and service issues monitoring distributor business plans.  Designing, implementing & facilitating an effective local & national marketing strategy.  Carrying out effective research & intelligence into competitor products & other trends.  Supervising daily activities like loading trucks, dispatch and collecting payment.  Developing partnerships & relationships with third parties to meet strategic objectives.  Monitoring & reporting to senior managers on the effectiveness of strategies.  Expanding services into new target markets using mixed marketing strategies. Key Deliverables: Dec’13 to Dec’14 || SAR Group || Relationship cum Marketing Manager  Identified, acquired, developed and maintained customer relationships and delivering excellent customer service.  Recognized various new businesses opening & arranging promotional programs to get commercial business and attain set goals.  Assessed market, current trends in market, finding competitors, also giving suggestions for product improvement.  Maintained detailed records of all contacts  Provided training for promotion activity and making planning.  Carried out effective research & intelligence into competitor products & other trends.  Approached with ideas to improve customer relationships.  Scheduled projects and marketing activities systematically in line with business priorities.  Maintained up to date knowledge of competitor activity, products and services.  Responded to product related questions arising from customers. Key Deliverables: Feb’12 to May’13 || Nandi Foundation || Operation Manager  Supervised in the production of meals and maintained the quality & hygienic.
  • 2.
     Coordinated withschool, children, teachers, BEO office, etc.  Maintained bill, stock, solving problems arising from various schools.  Handled responsibility of passing the payment of government such as ITR Returns, etc.  Ensured that service delivery takes place based on the Service level agreements.  Maintained record of critical or major incidents and sharing RCA (Root Cause Analysis) with authorities.  Ensured that service standards committed to the client are meeting.  Identified all the complaints and issues to prepare action plan for all complaints received.  Performed weekly review meeting with team and identifying opening to take corrective action  Supervised project scope and deliverables including application of change management processes.  Estimated and planning resource supplies, analyzing task dependencies and tracking project progress.  Provided timely and appropriate generation and distribution of project reports and information. Highlight: Mar’04 to Mar’05 || Cadbury India Limited || Sales Executive  Achieved first position in Talent Hunt at Cadbury India Ltd.  Accomplished highest scores in 2nd and 3rd Quarter continuous at Cadbury India Ltd. in year 2003. PROJECT Project‐1 Title : Customer and Retailer satisfaction on Airtel (Prepaid) Description : To study about the factor whichinfluence thecustomer and consumer for using and switching the network service provider by convincing them throughthe strategyof Airtel. Duration : 45 Days. Position : Trainee Team Size : 20 Project‐2 Title : Analyze the brand preference of Cadbury Chocolates. Description : How to overcome the challenge for the Retailer's in Rural as well as in Urban Market. Duration : 45 Days. Position : Trainee Team Size : 35 ACADEMIC 2007: MBA in Marketing from V.N.S Institute of Management. 2000: BBA in Business Management from Chitransh A.D College, Bhopal. 1997: 12th (Commerce) from Vikram Higher Secondary School. 1995: 10th from Vikram Higher Secondary School. PERSONAL DETAILS Valid Indian Driving License:MP04N-2008-0303683 References Available On Request Feb’08 to Mar’11 || Alpha Food Corporation || Area Sales Executive Apr’11 to Sep’11 || P & G || Camping Manager