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Resume.11.2014
- 1. O'Neal Smith -smith.oneal1@gmail.com - 860.882.8805 SUMMARY I am a goal-driven, hardworking professional who works well with others and thrives in a fast paced, challenging environment. I am seeking a professional position to further grow and demonstrate my knowledge and experiences. EDUCATION Central Michigan University, Mount Pleasant, MI Graduation Date: December, 2004 Bachelor of Applied Arts, Entrepreneurship and Business WORK EXPERIENCE Joey D’s Oak Room, Dunwoody, GA / Lindy's Landing, Wauconda, IL January 2009 – January 2014 / April 2014 - October 2014 Bartender/Server • Cultivated guest loyalty by creating an exceptional experience driven by hospitality and strong relationship management skills. • Utilized high levels of energy and multi-tasking abilities to quickly fill guest requests in an extremely fast-paced, high pressure environment. • Tracked and maintained ideal inventory positions and pars of stocked bar spirits and wine. College Pro Painters, Howell, MI May 2008 – September 2008 Job Site Manager • Managed and supervised employees through a project to completion ensuring key milestones are met. • Met and exceeded customer expectations by delivering quality and service in a timely manner. • Developed and maintained supplier and customer relationships to ensure a healthy and consistent future pipeline. The Hartford, Windsor, CT April 2006 – May 2008 Service Specialist • Ensured appropriate information flow to senior team members, producers, field representatives and third parties. • Collaboratively delivered consistent, high quality customer service by handling routine and non-routine customer telephone, mail and email requests ensuring compliance of state and federal requirements. • Assisted in the training and development of new Service Specialists. LICENSE Series 6 (Investment Company/Variable Contracts Products Limited Representative) 2007 - 2008 SKILLS Proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint.