1. Erica Dailey
PO Box 1104 Wilton ME 04294
Mobil: 207-491-8198 ericadailey123@gmail.com
EXPERIENCED RECRUITING COORDINATOR
Organized, Flexible Recruitment Coordinator with strong written and verbal communication
skills, detail oriented looking to secure role where I can add value to a recruitment HR Team.
PROFESSIONAL SUMMARY
Results oriented Talent Acquisition Coordinator with demonstrated skill in end to end recruitment process with the
ability to multitask with a high level of Customer Service. Knowledge of HR State and Federal Regulations
EXPERIENCE & OUTCOMES
BarclayCardUS c/o Aerotek,Wilton,ME 11/2014-6/2016
Recruitment Coordinator for Call Centers in Wilton, Maine and Hamilton, Ohio
 Report directly to recruitment manager responsible for coordinating end to end recruitment duties
 Open Requisitions ensuring all approvals and details are entered in the Taleo ATS System
 Prescreen candidates to determine basic qualification and pass along those who meet to recruiter for full screen
 Develop and coordinate interview schedules for candidates and modify if necessary throughout the process
 Communicate with contingency agencies and share interview schedule details and information accordingly.
 Update recruitment database daily inclusive of all interview activity and report on outcomes to business daily.
 Escort candidate to interviews on the day of on-site meetings and manage the “candidate care” aspect of the
candidate’s interview day.
 Maintain communication with candidate throughout process
 Create offer letters in Taleo and disposition candidates as needed
 Respond to system audits timely and make any changes necessary
 Maintain files and all related materials in accordance to the client’s file retention policies.
 Support multiple sites with recruitment scheduling and reporting.
 Update all internal databases including, Nakisa – SAP GUI
The HomesteadRestaurant & Bakery, Farmington,ME 12/2010-09/2014
Bartender,Waitress, Host
 CertifiedinSERVSAFEALCOHOLTraining
 Strong,seasonedwaitressing/host/bartendingskillsinvariousaspectsof diningstylesfromDiner/PubtoFine
Diningrestaurantexperience.
 Historyof alcohol inventorymanagement/budgetingforweeklyneedsas well asexperience withvendors&
rotatingstock.
 Several yearsof Cateringexperience fromplanningeventswithclients,setup& take down,andprivate
bartendingwithweddingsforupto200 guests.
 Entrustedto openandclose a businessdaywithaneye fordetail andstaff time management/payroll &access
to businesssecuritykeysandmoneysafe.
 Management/shiftleader/trainingduties

2. Barclaycard, Wilton,ME 09/2008-12/2010
Relationship Manager-CustomerCareDept.(atstartof employment)
Fraud and Credit AnalystCreditCard Services (atend of employment)
 Receive inboundphone callsfromBarclayscustomersefficiently
 Listenactivelyandestablishrapport
 Quicklyunderstandandanalyze customerneeds
 Adhere tocompliance regulationsandBarclayssecuritypolicies
InterimHealthcare, SouthPortland,ME 10/2005-8/22/08
SeniorStaffing Specialist
 Manage the SchedulingDepartmentinthe headoffice of abusyhome healthagencyinMaine.
 Coordinate over200 clientschedulestomatchupwith client'scare needswithavailableemployees.
MBNA, Brunswick,ME 04/2004-08/2005
CustomerMarketingAccountManager
 Managed customercreditcard accounts,promote sales,andprovide excellentcustomerservice efficiently.
InterimHealthcare, SouthPortland,ME 05/2000-04/2004
Human ResourcesDirector
 MaintainHuman Resource recordsforover400 employeesinfourofficesinMaine forhome healthcare agency
inaccordance withstate and federal compliance guidelines.
 Conductinterviewsandhire, train,&disciplineemployees
 Was a liaisonforemployeesandinsurance companiespertainingtohealth&dental insurance.
 Assistwithworker'scompensation&unemploymentrecords&hearings.
 Implementedemployeerecognitionprograms&rewards.
Education
1998-2000 St. Joseph’sCollege Standish,MEBSN NursingStudies
2001 SMTC SouthPortland,ME NursingStudies/Nutrition
ComputerSkills
ProficientinMicrosoftWord, Excel,Outlook,Multi Phone line Systems,PhoneConferencing,CalendarScheduling