Jack O'Dwyer is seeking a position in tourism management with a reputable company. He has a Bachelor's degree in Tourism Management from Cork Institute of Technology. His previous experience includes over 3 years as a Customer Care Representative, Sales Representative, and Team Leader at HCL Technologies Ltd, where he demonstrated strong problem solving, customer service, and sales skills. He also worked over 5 years as bar staff at The Arches Bar and Restaurant, where he showed an ability to work well in a fast-paced environment and handle large crowds. His skills include organization, time management, Microsoft Office proficiency, objectives setting, strong communication, team leadership, and motivation.

1. Jack O’Dwyer
917-444-6952
Apt #8, 31-80, 43rd
street, Broadway, NY 11103
Jack.odwyer@outlook.com
Bachelor of Business in Tourism (level 7) degree graduate, Seeking further experience in the tourism management
sector, Seeking a position with a reputable company in which to use my past experience and extensive skills
to become a valued member of the team.
PROFESSIONAL EXPERIENCE
HCL Technologies Ltd.
Customer Care Representative/Sales Representative/Team Leader Cork, IRE
Oct 2012 – May 2015
• Demonstrated an ability to manage, motivate and influence work, team behaviors.
• Proved perfectly capable of responding readily and flexibly to changes.
• Demonstrated a strong track record of problem solving.
• Showed a high motivation to achieve best possible results for both customer and company.
• Established and maintained good customer and store relations.
• Showed an ability to analyze a problem quickly and resolve it following procedures.
• Delivered high volumes of sales for the company using the skills which I obtain.
The Arches Bar and Restaurant. Cork, IRE
Bar Staff May 2007 – Sept 2012
• Demonstrated an ability to work well within a busy, often fast-paced environment.
• Maintained high standards of personal presentation and customer service.
• Performed maintenance and repair work to damaged infrastructure.
• Handled routine functions catering to a very large attendance.
• Directed the loading and unloading of goods/products on site with at least 2 other workers.
• Assisted in managerial duties such as counting the till and wage distribution.
EDUCATION
Cork Institute of Technology Cork, IRE
Bachelor of Business (Level 7) In Tourism Management Degree graduate Sept 2011 – May 2014
ADDITIONAL SKILLS
• Excellent organisational and time management skills.
• Have proven to be a very dependable, driven individual when appointed tasks.
• Extensive Knowledge in Microsoft office, excel and PowerPoint applications.
• Proven ability to create and achieve objectives.
• Strong interpersonal and communication skills.
• Highly motivated individual and able to lead within a team environment
• I demonstrate a very enthusiastic approach to all challenges within a work environment.
References – Available upon request
Text
917-415-1092