Natalie L. Nieves is seeking a position that utilizes her management, quality assurance, program development, and training experience. She has 4 years of clinical volunteer experience at West Boca Medical Center and is proficient in Microsoft Office, PowerPoint, and Google Docs. Nieves is bilingual in English and Spanish and has worked in various retail and customer service roles, demonstrating strong communication, computer, and leadership skills. She will graduate from the University of South Florida in December 2016 with a Bachelor's degree in Health Sciences.

1. Natalie L. Nieves
907 Paddock Club Drive Apt 304 • Brandon, FL 33510 • (561) 213-6805 • Nievesn@mail.usf.edu
OBJECTIVE
 Obtain a position where I can maximize my management skills, quality assurance,program
development, and training experience
SUMMARY OF QUALIFICATIONS
 4 years of volunteer clinical experience and supervision at West Boca Medical Center
 Skilled in written and oral communication, data processing and analysis, and leadership
 Proficient in computer programs such as Microsoft Word (2008-2013), Microsoft Office,
Microsoft PowerPoint, and Google Docs
 Bilingual in both English and Spanish language
 Adaptive to a changing work environment
EXPERIENCE
Sales Associate, August 2015-Present
IKEA, Tampa, FL 33610
 Provide excellent customer service and product knowledge on 500+ items
 Excellent productivity level that includes <2-minute transaction’s time
 Cash register and mathematical skills
 Organizational and teamwork skills
 Provide insight on customer opinions to establish a comforting environment
Brand Representative, July 2015-August 2015
Hollister Co., Brandon, FL 33511
 Greeted customers in a positive and friendly manor
 Provided an enjoyable atmosphere for customers during their shopping expierence
 Cash register and mathematical skills
 Merchandising and stock management skills
 Represented Hollister Co. in a creative and positive light
Sales Associate, May 2013-July 2015
Party City, Boca Raton, FL 33428
 Provided excellent customer service and product knowledge on 500+ items
 Recorded up to 15-20 inventory of daily shipments a day
 Cash register and mathematical skills
 Organizational and teamwork skills
 Time management

2. Concessions Operator, February 2012-May 2013
I Cater and More, Boca Raton FL 33428
 Worked alone (opening and closing shifts)
 Maintained inventory and recorded inventory
 Food preparation and custodial skills
 Customer service skills
 Time management
VOLUNTEER WORK
US COAST GUARD AUX, July 2013-Present
Burlington, North Carolina
 Protect the maritime economy and the environment,
 Defend our maritime borders, and we save those in peril.
 This history has forged our character and purpose as America’s Maritime Guardian —
always ready for all hazards and all threats. I am an active member of 5SR, my duties are
to support the commanding officer and computer support office.
West Boca Raton Medical Center, August 2008-May 2012
Boca Raton, FL
 Discharged patients to and from their rooms
 Transported blood to and from the lab
 Created welcome kits for incoming patients
 Worked in Dispatch, Radiology, Medical Surgery, Pediatrics and Gift Shop units
EDUCATION
University of South Florida, Tampa, FL December 2016
Bachelor of Sciences in Health Sciences GPA: 3.5
West Boca High School, Boca Raton, FL May 2012
High School Diploma GPA 3.4
CERTIFICATIONS
Certified Phlebotomy Technician (NHA), April 2012
Certified EKG Technician (NHA), May 2012