Shelley Wishka has over 30 years of experience in healthcare, including roles as a homecare intake coordinator, materials and distribution manager, and pharmacy technician. She has strong customer service, communication, and organizational skills. She is proficient in Microsoft Office and medical software. Wishka seeks to utilize her qualifications and skills to help patients and caregivers.

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S H E L L E Y W I S H K A
PROFILE
A self-starter and quick learner with outstanding customer service and
communication skills. A detail-oriented positive individual with common sense,
integrity, honesty, and a desire to help others.
QUALIFICATIONS & SKILLS
 Work with clients, referral sources, and patients & caregivers via phone , in addition to
previously working face-to-face with sales representatives
 Work independently as well as on a team, multi-tasking with superior organizational
and data entry skills
 Worked as a Materials Manager, overseeing distribution & deliveries, as well as
purchasing office supplies, medical supplies & equipment, and I.V. solutions &
pharmaceuticals, utilizing on-line ordering systems; maintaining minimal inventory
while meeting all customers’ needs
 Trained and supervised employees, maximizing efficiency & productivity
 Developed procedures in order to streamline all aspects of daily operations as well as
being instrumental in company software conversions
 Proficient in Microsoft Suite and CPR+ infusion software
EMPLOYMENT
Homecare Intake Coordinator
2013-Present, CSI/Clinical Specialties, an Optioncare Company (Brecksville, Ohio)
 Coordinates home care & I.V. services, working closely with referral sources, nursing
agencies, and the CSI patient care team daily to ensure that patients & caregivers have a
seamless transition to all of their home services
Materials & Distribution Manager
1989-2012, Optioncare of Northeast Ohio/CarePoint Partners (Canfield, Ohio)
 Provided excellent patient & caregiver support as well as enteral patient coordination
 Purchased and maintained medical inventory & office supplies
 Supervised daily operations, home delivery, and shipping & receiving
Pharmacy Technician
1975-1988, Mahoning Pharmacy; Northside Hospital; Optioncare (Youngstown, Ohio)
 Retail, hospital, and home infusion pharmacy settings
EDUCATION & TRAINING
 Certified Pharmacy Technician (ASHP & APhA training)
 Member of National Pharmacy Technician Association (NPTA)
 HIPAA Compliance & ICD-10 Basics & Documentation for Non-Coders
 M. Thomas Business Development & Dale Carnegie Leadership
 Chaney High School Diploma, Youngstown, Ohio
REFERENCES AVAILABLE UPON REQUEST