Kenneth Woods is seeking a sales position where he can develop skills and be a productive member of a team. He has a Bachelor's degree in Marketing and leadership experience as president of his fraternity. His experience includes customer service roles at New York Life and Ultimate Medical Academy where he assisted customers and achieved daily metrics. He also has experience in food service and stocking roles.

1. KENNETH E. WOODS, JR.
8102 Sheldon Road Apt #714
Tampa, Florida 33615
(813) 480-9137 kewoodsj3@yahoo.com
OBJECTIVE
Join a diverse team of sales personnel where I can develop the skills to become a productive member
of your team. I aspire to be a positive image for your company while delivering exceptional customer
service to your clients. I believe that my enthusiasm to learn and hard work ethic will be beneficial to
your place of business.
EDUCATION
Bachelor of Business Administration in Marketing Graduation Date: Fall 2013
Troy University, Troy, Alabama
LEADERSHIP AND EXTRACURRICULAR ACTIVITIES
 Men’s 101 Elite
 Mentorship program
o I helped my mentee identify career goals and provided networking
opportunities to fulfill those goals.
o Exposure to diverse thoughts, personalities, styles, and cultures helped
me maintain unique social skills.
 Phi Beta Sigma Fraternity Inc.
 President 2012-2013
o I organized and conducted meetings on a weekly basis. I also hosted
social and charitable events in the name of the fraternity in addition to
other organizations we partnered with.
o Participated as a delegate and traveled to state and regional meetings
every year.
o Organized workshops to educate the student body on the importance of
dressing for success, being strong leaders, and maintaining strong
academic credentials.
 Vice President 2013-2014
o Mentored and advised the President of the organization. I was
responsible for bringing new members into the organization and
scheduling weekly study hall and community service initiatives.
COMMUNITY SERVICE
 Boys and Girls Club Volunteer
o During my organization’s philanthropy week, I read to the children and tutored them in
math and science subjects.
 Evergreen Middle School
o Participated in a stepshow that helped raise $10,000 for the school’s band fundraiser.
o Recognized as the only fraternity from Troy University to participate in the event.

2. SKILLS
Team Leader, Personnel Management, Trainer/Mentor, Social Media Marketing, Microsoft
Office, Database Management & Entry, Data Analysis, Project Management, Time Management,
Deadline-Driven, Hospitality, Inventory, Billing, Multitasking, Punctuality
WORK EXPERIENCE
New York Life Tampa, FL January 2015-April 2015
Customer Service Representative
o Assisted customers and provided superior customer service to address their needs
o Processed bank and credit card payments over the phone while complying with
verification procedures.
o Received recognition for perfect attendance and achieving daily metrics
o Provided information on company products and upsold products to customers
o Worked in a high energy call center environment
o Trained to multitask company software using two screens while making notes in
company legacy systems.
o Consulted and coached customers on the best products suitable for their needs and
situation in their lives
Publix Lithia, FL September 2014-September 2014
Stocking Associate
o I performed inventory counts on grocery products and arranged them on thier respective
aisles.
o I also unloaded company and vendor trucks while being accountable for stocking my
respective work area.
o Maintained a friendly demeanor with customers and other associates while creating a
positive image for the company.
Ultimate Medical Academy Tampa, FL February 2014-June 2014
Career Services Advisor
o I build relationships with graduates and find them opportunities by cold calling
o I worked in an inbound phone-intensive call center environment.
o Used student databases and proficient in Microsoft Office to maintain student resumes
o Responsible for organizing and maintaining information unique to the graduate for
accurate records
o Worked in a sales environment and achieved daily individual metrics
Moe’s Grill Troy, AL August 2013-December 2013
Food Service Worker
o Maintained high standards of service quality and cleanliness.
o Advocated a harmonious working relationship with others, management team, and
crew.
o Ensured all sanitation and safety policies were met.

3. Trojan Dining Hall Troy, AL August 2009-July 2013
Food Service Worker
o Provided quality service to students while maintaining a friendly, inviting attitude.
o Recorded and maintained documentation for product temperatures and food portions.
o Maintained a clean and orderly workplace.