1. Bridget S. McClarey
Fayetteville, NC 28301
(910) 286-8128
bridget_mcclarey12@yahoo.com
CUSTOMER SERVICE REPRESENTATIVE
PROFILE I am a results-driven individual with good work ethic and ingenuity.
Area of focus includes customer service as demonstrated by over 4 years
of experience. My desire is to efficiently care for those I serve while
maintaining integrity toward the core values I personally stand for. I am
hard-working, competent and eager to thrive in a professional
environment!
SKILLS  Critically assesses situations,analyzes multiple
perspectives and identifies underlying issues
 Effectively prioritizes tasks,juggles multiple projects
and works well under pressure
 Adapts to the unique and changing needs of others
 Possesses working knowledge of Microsoft Office 2010
software including Word, Power Point, Excel & Access
 Operates standard office equipment and types 50wpm
ACHIEVEMENTS  Recognized as one of Body Shop of America Inc.’s top
10 sales performers within district
Dec., 2009
 Awarded Certificate of Achievement for superior
achievement and excellence in education
Oct, 2006
 Awarded Banana Republic Certificate of Achievement
Reward for contributing to excellent business results
July, 2006
EDUCATION / CERTIFICATIONS
General Ed credits │Broward College; Keiser University; Fayetteville Technical College │2007-2008, 2013-2014
RELATED COURSEWORK:
 Office Management (OST 2501)
 Computer and Internet Literacy (CGS 1060)
 Communication in the Workforce (OST 2335)
 Public Speaking (COM 231)
 English Composition (ENC 1101)
 Argument Based Research (ENC 1102)
 General Psychology (PSY 150)
 Medical Terminology (HSC 1531)
Pharmacy Technician License, NC│RPT 54260/ Registration ID: 40659│Expired April, 2015
Pharmacy Technician License, FL │ RPT 54260 │Issued May, 2014

2. EXPERIENCE
ASSISTANT GRANT WRITER │COMPREHENSIVE GRANTS MANAGEMENT │ PRESENT
 Performs research on funding agencies to evaluate prospects for grants
 Maintains meticulous record of all communication with clients/ creates and edits client email database
 Gains understanding of our client’s history and programs
 Creates match letters, memorandum of understandings,and support letters
 Creates letters, narratives, and supportive documentation for the grant application
 Assists with CGM marketing campaign/ Mail Chimp advertisements
 Participates in job-related training and performs additional administrative duties as instructed
PHARMACY TECHNICIAN│CVS/CAREMARK CORPORATION│12/2013-01/2015
 Directly received and accurately dispensed prescriptions
 Effectively prioritized and juggled multiple responsibilities while maintaining time sensitive orders in queue
 Serviced a wide range of patients and adapted to their uniquely changing circumstances
 Displayed great organization as needed during the production phase of patient orders
 Critically assessed situations and identified underlying issues pertaining to patient services
 Worked with insurance companies and contacted referring physicians’offices with questions overprescriptions
CONSULTANT/ASSISTANT MANAGER│FEDEX OFFICE CORPORATION │04/2012-12/2012
 Anticipated customer needs,took orders, provided pricing information, and performed consultative selling
 Produced, collated, sorted and organized customer orders in accordance to pre-established priorities of
customer projects
 Complied to copying protocol
 Operated binding and other auxiliary equipment / performed all phases ofequipment set-up & maintenance
 Administered monetary transactions
 Maintained inventory of shipping supplies
 Provided packaging/ shipping services
 Assembled parcels and prepared goods for shipping
 Maintained log of all incoming and outgoing parcels
SERVER/BARTENDER │ORANGEBROOK GOLF AND COUNTRY CLUB│08/2010-08/2011
 Warmly greeted customers and recorded requested orders
 Served food and beverages
 Administered monetary transactions/ data entry
 Organized and maintained linens and supplies
 Placed formal and informal table settings
 Assembled and dismantled table and chair arrangements in preparation for events
SALES REPRESENTATIVE │BODY CENTRAL│04/2009-03/2010
 Personally assisted severalcustomers,on rotating basis,with styling options
 Consultative selling
 Assisted in floor move
 Replenished merchandise & monitored floor stock
 Administered periodic price changes
 Responsible for window and floor display maintenance
 Responsible for operating and maintaining cleanliness of fitting rooms
 Loss prevention/ Housekeeping
REFERENCES AVAILABLE UPON REQUEST