1. Virginia Folke
202 Walton Way SE
Smyrna, GA 30082
(904) 383-9522
Vn43085@hotmail.com
OBJECTIVE
A highly motivated Customer Service provider, with over 8 years experience, looking to utilize
my skills, knowledge and Educational Background.
WORK EXPERIENCE
Independent Representative, Atlanta, GA-Jacksonville, FL 06/2012-Current
Sales/Marketing
 As an Independent Marketer I work for various companies as Brand Ambassador
Marketer and Sales representative. Using promotional strategies that will strengthen the
customer-product/service relationship and influence a large audience to buy and consume
more.
Bailey’s Powerhouse Gym, Jacksonville, FL, USA 04/2013-8/2013
Play Area Attendant
• Attending to children ages 1yr old till 12yrs old in a safe and secure environment while
the parent or legal guardian proceeds with their workouts. Maintain the safety and
cleanliness of the play area while under the supervision of the Manager.
Shands Jacksonville Medical Center, Jacksonville, FL, USA 10/2011-03/2013
Secretary Level II
• While working under the Case Management leaders, I served as a liaison to the case
managers, patients, doctors and other staff. Input data such as appointments, referrals,
transportation information, and more. I scheduled meetings for our department, managed
the phone calls and marketers on a daily bases. I also used my customer service skills per
every communication experience.
Shands Jacksonville Medical Center, Jacksonville, FL, USA 01/2010-10/2011
Financial Representative
• Reports directly to the Departmental Supervisor. Completes the admission/registration
process and other admission finance functions. Serves as liaison between patients, nurses,
physicians and others. Provides excellent customer service.
• Awards & Recognition
• Customer Service Key of the First Quarter for 2010.
• Customer Service Key CEO Award Winner for 2011.

2. Virginia Folke
202 Walton Way SE
Smyrna, GA 30082
(904) 383-9522
Vn43085@hotmail.com
Bayhealth Medical Center, Dover/Milford, DE, USA 07/2007-11/2009
Nurse Aide/Unit Secretary
• I assisted with general patient care, data collection, documentation, application of
monitoring devices; communicate patient data to nurse, stock necessary equipment and
supplies in patient rooms. As Unit Secretary, I multitasked, performing at a level of
competence that allows for independent work to be accomplished.
Nanticoke Memorial Hospital, Seaford, DE, USA 02/2005-07/2007
Nurse Aide/Unit Secretary
• Assisted with general patient care, data collection, documentation, application of
monitoring devices; communicate patient data to nurse, stock necessary equipment and supplies
in patient rooms. As Unit Secretary, I multitasked, performing at a level of competence that
allows for independent work to be accomplished.
Housekeeper
• Performed a variety of general cleaning tasks to maintain patient rooms, offices,
hallways, and other assigned areas throughout the hospital to ensure a clean and safe
environment for patients, visitors and customers.
EDUCATION
American InterContinental University Online, USA 2009-2011
• Associates of Arts in Business Administration
• GPA 3.27
SKILLS
• Proficient in Microsoft, Navicare, HBO (Star Navigator), EPIC, and Allscript.
• Bilingual (speaking, reading and writing)
• REFERENCES CAN BE PROVIDED AT TIME OF REQUEST.