1. Danielle
Gandhi
Practice Manager
Danielle Gandhi
7423 N Sheridan 3W
Chicago, IL 60626
773.592.4552
dgandhistuff@gmail.com
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Skills Software Knowledge:
Adobe Illustrator; Adobe Photoshop; Adobe Premiere;
Macromedia Flash; Microsoft Excel; Microsoft Word; Paint
Shop Pro; Microsoft Office; 3D Studio MAX; Microsoft Works;
Microsoft Outlook; Posi-Touch; Aloha; Infinity; VIA;
Impromed Advantage Plus; Pet Point
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Management Experience Wright-Way Rescue / ​Practice Manager
December 2014 - Present, Morton Grove, IL
Responsibilities: Developing new procedures/protocols,
managing finances, maintaining customer relationships,
ordering/inventory, employee reviews, scheduling/staffing,
and managing/developing relationship between the
veterinary clinic and adoption center.
Jewell Animal Hospital / ​Customer Service Representative
October 2014 - January 2015, Chicago, IL
Responsibilities: Maintaining customer relationships, phones,
medical documentation, pharmacy services, scheduling, filing,
phlebotomy, and laboratory testing.
Metropolitan Veterinary Center / ​Customer Service
Supervisor/Director of Marketing
March 2012 - October 2014; October 2014 - Present, Chicago, IL
Customer Service Representative/Head of Social Media
Promoted to Customer Service Supervisor/Head of Social Media in
August ’12. Rehired as part-time Director of Marketing at the end of
October.
Responsibilities: Maintaining customer relationships,
phones, medical documentation, pharmacy services,
scheduling, filing. Developing processes and training manuals.
Developing our start-up company through social media and
marketing. Current position consists of developing new art
and marketing material, maintaining the MetroVet website
and social media, as well as developing new ways to promote
the clinic.

2. Blum Animal Hospital / ​Veterinary Care Coordinator
July 2010 - March 2012, Chicago, IL
Responsibilities: Maintaining customer relationships, phones,
medical documentation, pharmacy services, scheduling, filing.
Starbucks Coffee Company / ​Assistant Manager/Store Manager
August 2007 - July 2010, Chicago, IL
Assistant Manager from August 2007 - July 2009, promoted to Store
Manager in July 2009.
Responsibilities: Maintaining customer relationships,
scheduling/staffing, managing profit and loss, ordering,
supporting promotional programs, .
Second City / ​House Manager
August 2007 - August 2009, Chicago, IL
Responsibilities: Maintaining customer relationships,
ordering/inventory, managing waitstaff, seating, and
watching people laugh.
Dunlays on Clark/D.O.C. Wine Bar / ​Service Manager
August 2007 - August 2009, Chicago, IL
Responsibilities: Maintaining customer relationships,
scheduling, managing waitstaff, expediting the kitchen,
bartending, and maintaining ambiance of the restaurant.
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Education University of Illinois in Urbana-Champaign / ​Bachelor’s of Fine
Arts in Painting
Graduated May 2005, Urbana-Champaign, IL
Truman College​/ Continuing Education
October 2014 - August 2015, Chicago, IL
Participated in Science classes in order to further my knowledge of
veterinary medicine

3. ㅡ
References Laura Evans / ​DVM
Wright-Way Rescue Veterinary Clinic
(830) 456-3476
June LaFave / ​VMD / Partner
Metropolitan Veterinary Center
(773) 517-4834
Ruth Sheppard / ​Veterinary Care Coordinator
Blum Animal Hospital
(312) 823-4751
Ann Lombaer / ​Store Manager
Starbucks Coffee Company
(314) 582-1589
Melanie Barrows / ​House Manager
Second City
(773) 451-6072