Ravi Tripathi has over 3 years of experience in customer support and field operations roles. He is currently a DSC coordinator at Videocon d2h, where he manages technical and service activities in Kanpur-Dehat. Previously, he was a service coordinator at MM electronics associated with Airtel D2h. He holds a one year diploma in computer application technology and aims to utilize his skills in problem solving, decision making, and customer satisfaction.