Dianne Johnson has over 40 years of experience in customer service and support. She worked at AT&T for 34.5 years, including 15 years as a teleworker. She then worked at Tech Mahindra from 2013 to 2015 supporting internal and external clients with telecommunication applications. Her skills include Microsoft Office, problem solving, process improvement, and customer service. She is reliable, professional, detail-oriented, and disciplined.