Rohan J. Surve provides his curriculum vitae, including contact information, objective, academic and technical qualifications, and professional experience. He has a Bachelor's degree in Electronics and Telecommunication from Mumbai University and diplomas in Industrial Electronics and CCNA certification. His experience includes working as a technical operations head and customer service engineer for various companies, where he installed and serviced equipment, coordinated with customers and teams, and ensured customer satisfaction. He is seeking a challenging career opportunity to further enhance his skills and knowledge.

1. CURRICULUM VITAE
RohanJ Surve
Ganesh Krupa Building,
2nd Floor,
Room No.9
Mumbai-­­­Pune Road Kalwa.
Thane-­­­400605
Contact No. -­­­ 9821052454
Email: rohan.surve5@gmail.com
PROFESSIONAL OBJECTIVE:
To pursue a challenging career and be a part of a progressive organization that gives
scope to enhance my knowledge, skills and reach pinnacle in this field with sheer
determination dedication and hard work.
ACADEMIC QUALIFICATION:
Academic Qualification University Percentage
B.E Electronics and
Telecommunication
Mumbai University 61.83
Diploma in Industrial
Electronics
MSBTE Mumbai 77.58
S.S.C Board of Secondary
Education Pune
60
TECHNICAL QUALIFICATION:
Sr. No. Course
1. Completed CCNA certification
2. C, C++, JAVA(J2EE), MSSQL 2000,Oracle 10g
3. Completed Java training from CMC

2. Professional Experience:
Worked with Narankaa Group of Companies Thane, as in technical operational
Head
 Coordinating with Production / Marketing functions internally & thereafter
execution of Purchase Orders
 Continuous coordination with Vendors for on time delivery.
 Continuous coordination with Finance function for submission of Invoices,
Transporter bills, product related Invoices & follow up for Payments.
 Execution of Purchase Orders related to product order
 Going on field to study the market and customers of the company
 Generating enquiries for the company and converting them to customers
 Studying market the company products as compared to other companies
Worked with Thermo fisher scientific India Pvt. Ltd, as a customer Service
Engineer. From 2nd June 2014 to 20th November 2014
 Managing Installation / commissioning /Service / Maintenance /calibration of
High-­­­Tech Quality ControlMachine&AnalyticalInstruments,OESEquipment’s
for Electronics and Electrical, Research and Development and General Industries
and Promotion of AMC & sales of spares.
 Responsible for solving issues by following up on a priority basis and maintain
proper communication channel to achieve customer satisfaction.
 Updating customer services logs and prepare detail reports like open issues,
close issues and delivering tasks to the administrative staff for future reference.
 Providing guidelines to customers on the safety and effective use of equipment
to meet product requirements.
 Studies blueprints, schematics, manuals, and other specifications to determine
installation procedures.
 Obtaining feedback from customer and take appropriate action on the same.
Providing detailed technical information to the customers in control system
testing.
 Installs or oversees installation of equipment according to manufacturer's
specifications.
 Keeping up to date with technology and finding better ways of working together
in a team.
 Feeding back information to staff via useful and productive staff meetings.
 Coordinating with service personnel for executing AMC & service calls.
 Maintain, analyze and update database regularly of parts and service.
 Provide different call reports as and when demanded by customer. Maintain
all reports and forms required for different deliverables at customer site.

3. Working with ACE Technologies as a Service Engineer. From 24th November 2014
to 25th February 2015.
 Managing Installation, Service, and Maintenance of the machine.
 Responsible for solving issues by following up on a priority basis and maintain
proper communication with team technician to achieve customer satisfaction.
 Updating customer services logs and prepare detail reports like open issues,
close issues and delivering tasks to the administrative staff for future reference.
 Studies blueprints, schematics, manuals, and other specifications to determine
installation procedures.
 Obtaining feedback from customer and take appropriate action on the same.
Providing detailed technical information to the customers in control system
testing.
 Keeping up to date with technology and finding better ways of working
together in a team.
 Coordinating with service personnel for executing AMC & service calls.
 Maintain, analyze and update database regularly of parts and service.
 Handled a technician team for Mumbai branch and also handled Delhi Branch via
Telephonic and Email co-­­­ordination.
 Handled the sales part of machine spares as well.

4. PERSONAL INFORMATION:
DATE OF BIRTH : 23rd September 1989
GENDER : MALE.
MARITAL STATUS : SINGLE.
LANGUAGES KNOWN : ENGLISH, MARATHI, AND HINDI.
HOBBIES : READING, SKETCHING & COOKING.
NATIONALITY : INDIAN.
STRENGTHS : 1. Willing to accept challenging jobs
2. Ready to learn new things
DECLARATION:
I Rohan J. Surve do here by state that the details and information furnished above are
true to the best of my knowledge.
DATE: Your Name