Cheril Kowbel is seeking a full-time position in a positive work environment utilizing over 18 years of retail and customer service experience. She has strong skills in customer service, employee training and motivation, store operations and merchandising according to company standards. Her most recent roles include Assistant Store Manager at Dollar Tree where she assisted in achieving sales goals through leadership, hiring and training associates while adhering to loss prevention policies.

1. Cheril Kowbel
16-560 McNamara St.
North Bay, Ontario
P1B 9J8
Cell # 705-492-1715
sophie-66@hotmail.com
Overview/Objective
To obtain a full-time positionin a positive work environment. I have 18+ years in retail and
related customer service experience. I have a strong work ethic, I work well as part of a
tea and individually.
Skills Profile
Excellent customer service skills with ability to deal with every kind of customer
personality and situation.
Responsible for store staff recruiting, training, coaching, orienting and motivating
employees.
Managed merchandise levels and store appearance according to company standards
and policies.
Created and maintained team relationships.
Great interpersonal skills and friendly, courteous and polite nature.
Able to responsibly take care of merchandise and shelving products according to
company policies.
Employment History
Lead Cashier
Casey's FoodTown
Winnipeg, MB
Responsible for ordering stock to replenish front end. Cashing duties, cash
handling and till balance, closing and opening procedures within all areas of the store.
Assume manager responsibilities in the absence of Store Manager.
Key holder, responsible for price changes, ticketing and sale signage for weekly flyer.

2. Resolving customer inquiries and concerns.
Grocery Lead
Dakota IGA
Winnipeg, MB
Merchandising, customer service, stocking shelves, displaying merchandise,
rotating product loading and unloading of product for the sales floor, seasonal set up and
take down.
Key holder, responsible for scheduling, opening and closing procedures, store security.
Cash handling, deposit, set up and take down of weekly flyer sales signage. Responding
to and resolving customer concerns.
Receptionist
Hakim Optical
Winnipeg, MB
Assist customer with frame selection, choosing & cutting proper lenses, working
closely with the Optician for proper measurements, frame adjustments & frame repair.
Daily opening and closing procedures - key holder duties.
General duties: cleaning, filing paperwork, solving customer related issues.
Merchandise Movement Associate
Assistant Store Manager
Dollar Tree
North Bay, On
Drive sales performance, recruit, hire and train new associates. Provide
Leadership and guidance to new hires- adhering to company policy and procedure.
Implement and manage loss prevention techniques as set by company policy to reduce
store shrinkage. Manage time and set priorities to achieve store sales goals.
Assist Store Manager in co-ordinating activities in order to achieve store sales plan.
Effectively merchandise, sign and price store product based on company policies and
standards. Assist in all paperwork- sales, inventory, and personnel. Serve as back up in
the absence of the Store Manager. Cash handling procedures, Deposit, Key Holder.
References are available on request