Matthew Koen has over 20 years of experience in retail management and sales. He has a proven track record of turning around struggling stores and achieving numerous awards for profit, revenue, and sales. Koen is skilled in leadership, team building, customer service, and resolving conflicts. He currently works as a sales associate at Vidmar Honda in Pueblo, CO.

1. MATTHEW KOEN
1690 N. Bowen Dr., Pueblo West, CO 81007
Cell: 719-334-7174
E-Mail: matthewbkoen@gmail.com
https://www.linkedin.com/in/mattkoen
SUMMARY
Store Manager equipped with extensive experience in retail management and sales. Employs excellent
leadership and team building skills to optimize success. Skilled in providing creative solutions to
customer complaints.
HIGHLIGHTS
 Motivational leader
 Reliable
 Team Oriented
 Retail inventory management
 Outstanding communication skills
 Merchandising
 Conflict resolution skills
 Store operations
ACCOMPLISHMENTS
Revitalized two struggling locations as store manager by increasing total customer accounts by 56%
and total revenue by 39% (Rent-a-Center)
Achieved Store of the Month 17 times, 2002-2007 (Rent-a-Center)
Consistently ranked in the top 3-5% of profit makers as store manager (Rent-a-Center)
5 President's Silver Club Awards for Profit as store manager, 2003-2007 (Rent-a-Center)
Shooting Star Award for Top New Store Growth, 2008 (Premier Rental Purchase)
Earned Bronze Stellar Award for Top Store Revenue, 2009 (Premier Rental Purchase)
Earned Salesperson of the Month Award 7 times (Vidmar Honda)
EXPERIENCE
VIDMAR HONDA – Pueblo, CO
Sales Associate, 03/2015 to Present
 Strive to excel in sales and customer service while maintaining honesty and integrity.
 Develop and maintain customer rapport with prospective and previous customers.
 Understand customer needs, lifestyle and budget and suggest vehicles that fit all objectives.
PREMIER RENTAL PURCHASE – Pueblo, CO
Store Manager, 01/2008 to Present 09/2014

2.  Built start-up business from the ground up including marketing campaigns, site selection,
construction oversight, lease negotiations, inventory selection, employee recruitment, and loan
acquisition.
 Store Management, including personnel and payroll management, financial planning,
inventory management, federal and state law compliance, customer service, store design, sales
and collections.
RENT-A-CENTER – Pueblo, CO
Store Manager, 10/1998 to 12/2007
 Assisted Market Manager by performing quarterly audits and inventory audits of various stores
within market, reviewing transaction and receipt audit trails, and overseeing construction and
remodel of stores.
 Store management, including financial planning, profit and loss statements, employee and
payroll management, goal setting, store design, loss prevention, sales growth, customer
retention, and collections.
EDUCATION
• INSTE – Completed Discipleship, Doctrine, and Old Testament before classes became
unavailable in our area. (1995-1996, 1999)
• JSMI Bible Institute – Diploma; In-Field Ministry Training, including assisting with Youth
Ministry and volunteering with a national ministry conference. (1996-1997)
VOLUNTEER EXPERIENCE
BREAD OF LIFE CHURCH – Pueblo, CO
Associate Pastor, 1997-2010
 Served as youth pastor, young adult pastor and associate pastor
 Prepared and delivered messages for Sunday morning and other services
 Taught small group bible studies
 Performed necessary counseling, weddings, and funerals
 Planned special events, community outreaches, multi-church events
 Served as acting senior pastor during extended periods of pastor's health-related absence
 Oversaw church remodel and repairs