Jeffrey Dindial is seeking a management or public relations position utilizing over 10 years of experience working with the public. He has strong organizational, time management, analytical, and teamwork skills. His background includes roles in inside sales, technical support, appliance repair, office administration, retail management, and order picking. Dindial has a valid driver's license, is flexible with schedules, and has excellent computer skills. References are available upon request.

1. Jeffrey Dindial
2 Jessie Street
Brampton, Ontario L6Y 1L4
Email: jeffdindial@live.ca
Cellular: (647) 268-1412
OBJECTIVE:
To obtain a position utilizing my skills and abilities within a Management and/ or Public Relations Position
Summary of Qualifications
• Over ten (10) years of experience effectively working with the public
• Ability to take initiative, problem solve,work independentlyand exercise independentjudgment
• Proficientorganizational,time management,analytical and teamwork skills
• Valid driver’s license and access to a vehicle, able to travel throughoutthe GTA
• Flexible to changing demands ofthe job including varies work schedule
• Positive work and attendance record, hardworking and professional
• Quick learner who adapts well to new equipmentand technology,exceptional computer skills
• Able to take verbal and written direction and follow through to complete assigned tasks
• Ability to provide optimal clientservice in a courteous and professional manner
• A solid historyof excellent work relationships,both with the public and with internal personnel atall
organizational or companylevels
Relevant Skills and Abilities
Management/ Public Relations/ Inside Sales/ Technical support
• Conferred with customers bytelephone and in person in order to provide information and technical support
aboutproducts and services in the Plumbing and Fire Sprinkler Industry
• Received and entered customers’ orders
• Processed and confirmed customers’ orders using streamline
• Contacted appropriate couriers and transportation companies to ensure timelydelivery of orders
• Kept records of customer interactions and transactions,recording details ofinquiries,complaints,and
comments
• Knowledge ofall major transportsystems,online or manual bill ofladings (ex.Loomis,U.P.S, FedEx
Purolator,Midland, etc.)
• Resolved customers'service or billing complaints byperforming activities such as,refunding money,and
adjusting bills
• Checked to ensure thatappropriate changes were made to resolve customers'problems
• Contacted customers to respond to inquiries or to notify them of claim investigation results
• Determined charges for services requested,collectdeposits/payments,or arranged for billing
• Completed contractforms,prepared change ofaddress records,using computers
• Obtained and examined all relevant information to assess validityof complaints and to determine possible
causes
• Used proper equipmentto conduct voltage tests and read schematics to diagnose and repair major home
appliances
• Solicited sale ofnew or additional services or products
• Developed and maintained the company's corporate image and identity,which includes the use oflogos and
signage
• Assigned,supervised and reviewed the activities of staff, maintained case work records
• Established and maintained effective working relations hips with both internal and external
• Monitored sales activities to ensure thatcustomers receive satisfactoryservice and quality goods
• Assigned employees to specific duties based on performance
• Kept Inventory on stock and reordered when inventory dropped to a specified level
• Enforced safety, health,and security rules
• Examined products purchased for resale
• Hired,trained, and evaluated personnel in sales and marketing establishments,promoting or firing workers
• Performed work activities such as;cleaning and organizing shelves,marketing and displays

2. • Receive incoming shipments,perform qualitycontrol,and adjustinventory
• Operate heavy machinerysuch as forklift, Raymond reach, and cherry picker
Employment Experience
Inside Sales/Technical Support, LynCar/Waterline,Brampton,On
June 2010- Present
Appliance Service Technician, Appliance Solutions,Brampton,ON
Jun 2006-Sept 2009
Office Administration/ General Labour, SP Richards,Brampton,ON
Feb 2004-Nov 2004
Store Operator/ (Key Holder), Custom Framing and Art Gallery, Brampton,ON
Nov2002-Apr 2003
Assistant Equipment Manager, Toronto Argonauts Football Club,U of T, Mississauga,ON
Jun 2002-Nov 2002
Sales Representative, Sportcheck Brampton, ON
Sept 2001-Apr 2002
Order Picker/ Packer, Canadian Tire Distribution Centre, Brampton, ON
Feb 2001 -Aug 2001
Manager, McDonald’s Restaurant, Brampton, ON
Jul 1997 -Feb 2001
Education and Training
Successfully Completed The Following:
Ontario Ozone Depletion Prevention Program, ODP Card Mississauga,ON-Jun 2009
Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI)
Appliance Servicing Technician Trade Certificate, George Brown College,Toronto, ON -Oct 2007
Sports Equipment Specialist Course, Humber College,Etobicoke,ON- May 2002
OSSD (Graduated with Honors), St. Augustine SecondarySchool, Brampton,ON-Jun 1998
References available upon request