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Iryna Popyk
316 River Rock Circle S.E
Calgary, AB T2C4C1
Phone: Cell (403) 397-7065
Email: ipopy809@mtroyal.ca
Objective:
Energetic, customer-service oriented individual with experience and that demonstrated
competency responding to customer needs.
Skills:
 Strong communication skills and effective listener
 Highly motivated, determined and responsible
 Work well as a team member and adapt easily to new situations
Education:
2005- 2008 Graduated Bishop Grandin High School
2010- Now Mount Royal University
Employment Experience:
Christmas Season 2004 Sobeys Riverbend Customer service, Cashier
 Provided responsive customer service to meet customer need
 Performed cashier functions
 Organized stock
July 2005- September 2007 Sirens Chinook Mall Assistant Manager
 Stylist leader (surpass daily sales goals)
 Enjoy working with and growing my client base
 Love creating visual displays
 Perform general duties such as bank deposits and cleaning
August 2008- September 2009 Aldo Shoes Manager
 Paper work – daily budgets, employee schedules, payroll, receiving and shipping shoes)
 Worked with my employees to up sell every customer ( teaching different ways to
improve their own productivity)
 Wall/window displays
 Cleaning store ( sweep mop, wash shoe panels)
 Opening/closing
October 2004- September 2014 Varsity Community Centre Catering, Bartender
 Provided responsive customer service to meet customer need
 Served food
 Decorated halls and set up tables
 Organized stock
 Bartended functions up to 300 people
May 2010- October 2012 HeatherGlen Golf Course Pro-shop Assistant
 Provided customer service to meet customer need
 Answered phone calls
 Booked tee times
 Prepared tournament paper work
 Bartended functions up to 120 people
 Organized stock
May 2013- October 2013 Business Development Centre CMP Automotive Customer Service
Representative
 Answered phone calls
 Booked appointments
 Provided excellent customer service
 Prepared proper paper work
November 2012- Present Silverstone Jewelry Assistant Manager
 Provided customer service to meet customer need
 Answered phone calls
 Created schedules for staff
 Held meetings for staff
 Prepared yearly as well as monthly paper work
 Organized stock
 Opened as well as closed the store
November 2015- June 2016 Kate Spade Part Time Sales Lead
 Provided customer service to meet customer need
 In charge of closing as well as opening operations
 In charge of meeting daily sales and monthly sales
 Coached staff
 Wrote weekly reports to send to head office
Languages:
Fluent in Ukrainian, Russian, English, verbal and written.
Additional Information:
 Enjoy various recreational activities such as soccer, swimming and skiing
 Volunteer at Mount Royal University
 Volunteer in Biology Lab
 Volunteer at Calgary Drop in Centre
REFERENCES AVAILABLE UPON REQUEST

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Iryna Popyk

  • 1. Iryna Popyk 316 River Rock Circle S.E Calgary, AB T2C4C1 Phone: Cell (403) 397-7065 Email: ipopy809@mtroyal.ca Objective: Energetic, customer-service oriented individual with experience and that demonstrated competency responding to customer needs. Skills:  Strong communication skills and effective listener  Highly motivated, determined and responsible  Work well as a team member and adapt easily to new situations Education: 2005- 2008 Graduated Bishop Grandin High School 2010- Now Mount Royal University Employment Experience: Christmas Season 2004 Sobeys Riverbend Customer service, Cashier  Provided responsive customer service to meet customer need  Performed cashier functions  Organized stock July 2005- September 2007 Sirens Chinook Mall Assistant Manager  Stylist leader (surpass daily sales goals)  Enjoy working with and growing my client base  Love creating visual displays  Perform general duties such as bank deposits and cleaning August 2008- September 2009 Aldo Shoes Manager  Paper work – daily budgets, employee schedules, payroll, receiving and shipping shoes)
  • 2.  Worked with my employees to up sell every customer ( teaching different ways to improve their own productivity)  Wall/window displays  Cleaning store ( sweep mop, wash shoe panels)  Opening/closing October 2004- September 2014 Varsity Community Centre Catering, Bartender  Provided responsive customer service to meet customer need  Served food  Decorated halls and set up tables  Organized stock  Bartended functions up to 300 people May 2010- October 2012 HeatherGlen Golf Course Pro-shop Assistant  Provided customer service to meet customer need  Answered phone calls  Booked tee times  Prepared tournament paper work  Bartended functions up to 120 people  Organized stock May 2013- October 2013 Business Development Centre CMP Automotive Customer Service Representative  Answered phone calls  Booked appointments  Provided excellent customer service  Prepared proper paper work November 2012- Present Silverstone Jewelry Assistant Manager  Provided customer service to meet customer need  Answered phone calls  Created schedules for staff  Held meetings for staff  Prepared yearly as well as monthly paper work  Organized stock  Opened as well as closed the store November 2015- June 2016 Kate Spade Part Time Sales Lead  Provided customer service to meet customer need  In charge of closing as well as opening operations  In charge of meeting daily sales and monthly sales  Coached staff  Wrote weekly reports to send to head office
  • 3. Languages: Fluent in Ukrainian, Russian, English, verbal and written. Additional Information:  Enjoy various recreational activities such as soccer, swimming and skiing  Volunteer at Mount Royal University  Volunteer in Biology Lab  Volunteer at Calgary Drop in Centre REFERENCES AVAILABLE UPON REQUEST