Sanjeev Saul has over 12 years of experience in management and leadership roles. He holds a Bachelor's degree in Commerce from Gujarat University in India and certifications in food handling and business administration. Currently he works as the Front End Manager at Canadian Tire #223 in Winnipeg, where he leads a team of 38 employees and is responsible for maximizing sales, inventory management, and customer service. Previously he held supervisory and associate roles also at Canadian Tire, and was also a General Manager of a pizza restaurant as well as a tech support representative.

1. SANJEEV M SAUL
1009, Waller Avenue, Phone # (204) 452-5908
Winnipeg, MB R3T 1P3 Email # sanjeevsaul@yahoo.com
OBJECTIVE
Establish long-term relationship, with opportunity for growth, using efficiency, skills and
compliance of policy and safe procedures.
EDUCATIONAL QUALIFICATION
 Certified Food Handler, Manitoba Sept 2011
 Diploma in Business Administration - Accounting June 2011
 Bachelor of Commerce Degree, Gujarat University, INDIA 1987-1990
 Programming in COBOL and dBASE II – Gujarat. INDIA 1988-1989
 MS-DOS and programming in BASICA – Gujarat. INDIA 1987-1988
PROFILE
 More than 12 years of experience in Managing and Leading team.
 More than 8 years of experience in Purchasing, Inventory and Supplier development.
 More than 6 years experience in Managing and Leading Team in Manufacturing.
 More than 9 years customer service experience and 6+ years of retail sales.
 Well developed English communication skills (verbal, written, reading).
 Team player, dedicated and responsible individual performer, learner, communicator.
 Some knowledge of Accounting, Purchase, Supplier management and Shipping.
 Knowledge of Computer – Microsoft Office (Word, Excel and Power Point.)
WORK EXPERIENCE
Manager - Front End / Cash Oct 2015 - Present
Canadian Tire # 223, Winnipeg, MB
 Assist General Manager and Store Manager in managing the human, physical and
financial resources of the front store and ensuring that store objectives are achieved.
 Interfacing with other departments to ensure achievement of store objectives;
 Maximize sales and profits including detailed action plans for the department and
achieve planned profitability, sales and controllable expense budgets.
 Develop plan to achieve financial goals and communicate these goals to department
and store team.
 Deliver on our value offer – Customer Driven / Customer First customer service.
 Accountable for all departmental personnel hiring, and execution of a retention strategy
for all fresh departmental hires.
 Accountable to maintain inventory, order as needed, face, fill and keep the cash lanes
clean and presentable. Lead and manage a team of 38 people.
 Accountable for scheduling, the day-to-day management, training, evaluation of fresh
department employees and best customer service.
 Ensure execution of in-store selling activities, company programs, key initiatives, and
Corporate Standard.
 Acts as Manager-On-Duty.

2. Department Supervisor - Seasonal May 2015 - Sept 2015
Canadian Tire # 223, Winnipeg, MB
 Assist Department Manager and Store Manager in managing the human, physical and
financial resources of the front store and ensuring that store objectives are achieved.
 Interfacing with other departments to ensure achievement of store objectives.
 Provide quality Customer service by effectively communicating with Customers to
answers questions; Locate and retrieve merchandise, and provides requested
assistance concerning price and product availability of concerned items.
 Deliver on our value offer – Customer Driven customer service / assistance.
 Maintain aisle, keep them clean, filled and presentable.
 Accountable for the day-to-day management, training and evaluation of fresh
department employees.
 Ensure execution of in-store selling activities, company programs, key initiatives, and
Corporate Standard.
 Acts as Department Manager-On-Duty.
Associate - Fill Team May 2014 – April 2015
Canadian Tire # 223, Winnipeg, MB
 Ensure rapidly selling merchandise is replenished to the shelves, racks, stack bases,
and end caps during the peak selling times within the facility as directed.
 Provide quality Customer service by effectively communicating with Customers to
answers questions; Locate and retrieve merchandise, and provides requested
assistance concerning price and product availability of concerned items.
 Proven customer service skills and an individual performer - Greet, Serve & Thank.
 Experience in warehouse freight movement, identifying and locating on floor - various
departments like; House wares, Tools and Hardware and Seasonal
General Manager Nov 2011 – Oct 2013
Chef’s Pizza Inc., Winnipeg, MB
 Manage and lead the team towards profit, growth and stability of the organization.
 Responsible for Financials, hiring, scheduling and administrative planning.
 Manage and maintain retail food center, provide best quality product and services.
 Responsible to maintain hygiene and food handling as per provincial health codes.
 Monitor and maintain inventory, Purchasing, receivables and payables.
 Responsible for customer care and ensure better customer service.
Tech Support – Project CCOL Aug 2005 – Dec 2009
Convergys, Winnipeg, MB.
 Support inbound calls for Broadband Internet services for Business.
 Listener, communicator, quick learner, customer educator and problem solver.
 Educate customer about other products and services offered, up sell / sales.
 Floor support for Tier 1 agents – client oriented to demonstrate leadership.
 Individual performer, Team Player and Supervisor – Helping peers.
 Helping as Supervisor escalations, by taking irate customers, demonstrate supervisory.
VOLUNTEER
 As a Punjabi and Gujarati interpreter at Entry level program, ESL adult learning