Chris Allen is seeking a challenging and rewarding position in a company where he can learn and grow. He has over 16 years of experience in retail, sales, customer service, merchandising, and inventory management. He has a strong track record of success, including being top ranked for sales, inventory management, and customer satisfaction at previous roles at Petco, Best Buy, and Lowe's. He is skilled in managing teams, meeting financial goals, and providing excellent customer service.

1. Chris Allen
3387 Worth Xing.
Charlottesville, VA 22901
(434)409-7291
16+ years in Retail, Sales and Customer Service
Over 10 years in Merchandising and Inventory
Over 10 years of Management Experience
Objective
A challenging and rewarding position in a company and the opportunity to learn and
grow.
Summary of Achievements
 Managed and successfully ran six different departments for Best Buy in the
course of my career with the company.
 Top sales and attachments in district and region for 4 months straight.
 Top ranked inventory 3 years in a row in district/region and company with Petco
 As Assistant Manager supporting the General Manager in running the store on a
daily basis with Petco.
 Increased store revenue, customer feedback and attachments as well as an
increase in Customer Loyalty.
 By recognizing opportunities and engaging my employees to focus on the
customer needs I was able to deliver financial results and provide bonuses and
win a number of contests based on our team performance.
 Developed 6 future Managers.
 Strong background in sales, marketing, merchandising, staff development, hiring,
training, and customer service.
Experience
Petco
Charlottesville, VA 22901
GuestExperience Leader, AssistantStore Manager, Inventory
Manager, 2012-Present
 Running the store on a day to day basis

2.  Managing a team of 15 employees including 4 managers.
 Ensuring customer service is always put first while upholding the company
policy.
 Training and assigning duties to both associates and the management team.
 Stocking as well inventory procedures.
 Making schedules for the store and dealing with customer issues and
complaints.
 Metric and bottom line knowledge of the business on where margin % and
revenue is exceeding and needing the proper attention to run a successful
business.
 Hiring and training of new associates and management to function as a
leader or future leader with the company.
 Working within the community to build relationships and grow the business
and the company
 Top ranked store inventory 3 years in a row while managing the inventory
department. Top ranked in both district and region and top 10 in the
company.
Best Buy, Charlottesville, VA 22901
Computer, Digital, Gaming, and Media Supervisor, Warehouse Senior,
2004-2012
 Managed and supervised 6 different departments ranging from sales to
warehouse departments.
 Supervised and motivated teams of over twelve employees.
 Worked directly with employees and leaders at both store, district and
territory levels to deliver excellent customer service on all aspects of the
business.
 Created growth and plans of development for underperforming associates
 Created business plans based on performance opportunities and key
strategies to be successful
Lowes, Charlottesville, VA 22901
Full-Time Associate, 2000-2004
 Help run districts top paint dept. as the head full-time associate.

3.  Consistently high-ranking sales performance and customer compliments.
 Help run 3 successful inventory’s as head of counts in specific areas
 Sales
 Customer service
 Merchandising/Pricing
Education
Albemarle High School
Charlottesville, VA 22901
References
 Rev. Warne Dawkins
Charlottesville, VA 22901
(434)-996-3660
 Simon Bernateau
Louisa, VA 23093
(540)-322-9616
 Jermaine Thompson -
Charlottesville, VA 22911
(434)-989-3983