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VALERIE REVILLAS
1910 KENTWOOD LN CARROLLTON, TX 75007 • 405.819.6303 • MOM05REVILLAS@YAHOO.COM
OBJECTIVE
Secure a position that will enable me to use my strong communication & organizational skills, 16 years
customer service background with 9 years management experience and my ability to work well with people.
EXPERIENCE
FEB. 2015 TO PRESENT Designer Shoe Warehouse Plano, TX
ASSISTANT STORE MANAGER
 Leading and motivating 15 team members to increase sales and ensure efficiency.
 Organizing professional training and development courses.
 Monitoring the sales floor regularly, talking to staff and customers, and identifying and resolving urgent
issues.
 Increased the Customer Rewards program by 12% YTD.
MAY 2014 TO JAN. 2015 White House Black Market Oklahoma City, OK
STORE MANAGER
 Oversaw loss prevention initiatives, Human Resources functions, and provided Sales Management
expertise.
 Provided coaching to staff to increase the units per transactions for each customer.
 Increased the units per transaction from 2.10% to 2.60%.
 Managed a $1M location with a team of 5.
 Increased the number of purchases to number of customers from 16% to 20% by providing staff with
customer service training materials and coaching.
JAN. 2013 TO NOV. 2013 Naturalizer Oklahoma City, OK
STORE MANAGER
 Managed a half million dollar location with a team of 9.
 Provided staff with soft skills training and was able to keep the number of purchases to number of
customers at 20%.
AUG. 2012 TO JAN. 2013 Crazy 8 Oklahoma City, OK
STORE MANAGER
 Managed a $1.5M location with 17 associates.
 Hired and trained a complete team for this location within 2 months.
 First month into employment was able to hit Plan by 20%.
AUG. 2011 TO JULY 2012 Famous Footwear Oklahoma City, OK
STORE MANAGER
 Managed a $1.5M location with a team of 8
 Assisted with decreasing Loss Prevention for a location that was high in shrink.
MAY 2001 TO OCT. 2009 New York & Co./ Lerner Norman, OK
STORE MANAGER
 Advanced through promotions to become store manager of $1.5M location with 10+ employees.
 Managed to decrease shrink results from prior year by 3%.
 Maintained a top store in credit being at 5%+ in the district.
 Top Manager in instant credits and improved credit results within 1st month.
 Provided staff training and coaching to improve employee soft skills and sales.
Val REV CURRENT

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Val REV CURRENT

  • 1. VALERIE REVILLAS 1910 KENTWOOD LN CARROLLTON, TX 75007 • 405.819.6303 • MOM05REVILLAS@YAHOO.COM OBJECTIVE Secure a position that will enable me to use my strong communication & organizational skills, 16 years customer service background with 9 years management experience and my ability to work well with people. EXPERIENCE FEB. 2015 TO PRESENT Designer Shoe Warehouse Plano, TX ASSISTANT STORE MANAGER  Leading and motivating 15 team members to increase sales and ensure efficiency.  Organizing professional training and development courses.  Monitoring the sales floor regularly, talking to staff and customers, and identifying and resolving urgent issues.  Increased the Customer Rewards program by 12% YTD. MAY 2014 TO JAN. 2015 White House Black Market Oklahoma City, OK STORE MANAGER  Oversaw loss prevention initiatives, Human Resources functions, and provided Sales Management expertise.  Provided coaching to staff to increase the units per transactions for each customer.  Increased the units per transaction from 2.10% to 2.60%.  Managed a $1M location with a team of 5.  Increased the number of purchases to number of customers from 16% to 20% by providing staff with customer service training materials and coaching. JAN. 2013 TO NOV. 2013 Naturalizer Oklahoma City, OK STORE MANAGER  Managed a half million dollar location with a team of 9.  Provided staff with soft skills training and was able to keep the number of purchases to number of customers at 20%. AUG. 2012 TO JAN. 2013 Crazy 8 Oklahoma City, OK STORE MANAGER  Managed a $1.5M location with 17 associates.  Hired and trained a complete team for this location within 2 months.  First month into employment was able to hit Plan by 20%. AUG. 2011 TO JULY 2012 Famous Footwear Oklahoma City, OK STORE MANAGER  Managed a $1.5M location with a team of 8  Assisted with decreasing Loss Prevention for a location that was high in shrink. MAY 2001 TO OCT. 2009 New York & Co./ Lerner Norman, OK STORE MANAGER  Advanced through promotions to become store manager of $1.5M location with 10+ employees.  Managed to decrease shrink results from prior year by 3%.  Maintained a top store in credit being at 5%+ in the district.  Top Manager in instant credits and improved credit results within 1st month.  Provided staff training and coaching to improve employee soft skills and sales.