1. Page 1 of 3
Clayton D’Silva Citizenship – Indian
Current Location –Bahrain
Contact Number – 0097339996371/ 0097333655700
Overview
Seasoned logistics professional with over 15 years of experience, with comprehensive
understanding of logistics, procurement and the supply chain management.
Potential track record of successfully employing best business practices that improve
efficiency, reduce operating costs whilst increasing performance, all to tight time scales and
withinthe estimated budget. Committed towards identifying and implementing continuous
improvements in the supply chain process. I am currently looking for a new and challenging
managerial position,one which will make best use of existing skills and experience and also
further enhance my personal and professional development.
SkillsSummary
Area of Expertise
ï‚· BusinessDevelopment
ï‚· SolidCustomerService andNegotiationSkills
ï‚· Training
ï‚· Standards/ProcessCompliance
ï‚· Managing highperformingsalesteams.
Computer Skills:
ï‚· MicrosoftOffice Suit
ï‚· Reuters
ï‚· Workingon C++ software
ï‚· Logisticswebsitesandadditionaloffice software.
Communication and Negotiation Skills:
ï‚· Excellentcommunicationandnegotiation skills.Abilitytocommunicate withstaff atall
levelsincludingexternal staff andvendors.
Work Experience:
GNT SupplyChain solutions(S.P.C), (Bahrain)
1st
Aug 2013 till date
BusinessDevelopmentManager
Responsibilities
ï‚· Responsible forachievingsalestargetsandgrowth
ï‚· Responsible forensuringhighcustomersatisfaction
ï‚· Participate inidentifyingcorporate salesplanningandstrategies
ï‚· ConductMarketplace intelligence andresearch
ï‚· Identifyandenlarge targetedcustomerbase andindustry
2. Page 2 of 3
ï‚· Conductsalescallsandvisits.
ï‚· Conductinternal meetingsorvendormeetingstoformulate solutions
ï‚· Identifyanddevelopservice andsolutionofferings
ï‚· Developpricingandbusinessmodelsbasedoncustomerneeds
ï‚· Preparationandsubmissionof proposalsto customers
ï‚· Prepare andconduct corporate presentationsandsalesmeeting
ï‚· Provide timelyandaccurate informationonindustryorcustomersintelligence
ï‚· Collate andsubmitsalesreportsandanalysis
ï‚· Collate andpresentperformancetocustomersandor/management
ï‚· Developstrongcustomerrelationshipsthroughregularvisitsortimelyresponsetotheir
queries
ï‚· Ensure timelyandaccurate invoicing
ï‚· Responsible forARcollectionsandbaddebtresolution
ï‚· Discharge all account managementresponsibilities
ï‚· Anyotherdutiesasand whenassignedbymanagingdirector.
Cargo Partner (S.P.C), (Bahrain)
1st
May 2012 till July 2013
National SalesManager
Responsibilities
ï‚· Developandimplementeffective salesstrategies
ï‚· Lead nationwidesalesteammemberstoachieve salestargets
ï‚· Establishproductive andprofessional relationshipswithkeypersonnel inassigned
customeraccounts
ï‚· Monitorand analyze performance metricsandsuggestimprovements
 Provide timelyandeffectivesolutionsaligned withclients’needs
AlmoayedWilhelmsenLimited, (Bahrain)
Hire Date - 19th
December2009 – 25th
April 2012
Account Manager
Responsibilities
ï‚· Make salescallstocurrent and potential customers
ï‚· Generate andorganize salesleads.
ï‚· Provide statusreportstoSalesManagementasrequested.
ï‚· Fieldcallsfromcurrentor potential customersfornew businessopportunities.
ï‚· Complete rate proposals.
ï‚· Negotiate pricingfortransactional salesandrequestcreditapproval fornew customersin
accordance withstandardprocedures.
ï‚· Assistincollectionof delinquentaccounts.
ï‚· Keepinformedonindustrytrends,services,andcompetitoractivities.
ï‚· Meetand exceeddaily/weekly/monthlysalesgoals.
ï‚· Maintaindailycustomerrelationshipstoassignedaccounts,actingasprimarycontact and
re-directingtootherdepartmentsasneeded
3. Page 3 of 3
GulfAgencyCompany W.L.L, (Bahrain)
29th
October 2002 – November2009
SeniorSales Executive
Ticket WorldIATA/UFTAA Travel Agency,(Mumbai-India)
June 1997 till March 2002
Book-keeper
Education
May 2002
Bachelorof Commerce Degree (B.COM)
Commercial UniversityLimitedDelhi.
Certification& Training
SPIN SELLING SKILS Jun 2010
Customerrelationshipmanagement(CRM) programme Aug2005
ACHIEVERS SuccessTrainingSystemWorkshop Feb2003
DiplomainComputerEducationfrom(U.C.D.C.)
Urban CommunityDevelopmentCenter,Bombay Jun2002
GALILEO’ CertifiedCentral SystemCourse fromGALILEO,India Mar 2002
IATA / UFTAA ‘StandardCourse DiplomaCompleted Sep2000
References
Refereeswill be providedonrequest