1. Christopher Graham
824 Dulce Fountain Way, Henderson, NV 89015
(702) 305-8027 gggraham2122@yahoo.com
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Objective
To translate skills obtained from customer service roles while acquiring new talents and responsibilities.
Summary of Qualifications
Self motivated brand representative with management experience from well known companies. Extensive knowledge of customer
service, computer programs and POS systems, multi-tasking, and great attitude.
SUMMARY OF EXPERIENCE
Fresh and Easy Customer Assistant, Fresh & Easy, January 2015-June 2015
 Supports store leadershipwithdrivinginitiatives anda positive team environment
 Looksfor andcommunicateswaysto drive improvementforcustomersandteam
 Drives sales, promotional,andotheropportunitiesto maximizecustomerserviceinalignmentwithcompany
expectationsby:
o Greetingcustomersinafriendlynaturalway to makethem feelwelcomed
o Understandingcustomersthroughdiscoveryin orderto find out what they needand want
o Engagingwithcustomersbytakingan interest in them,sharingproductknowledgetosellmerchandise
o Thankingallcustomersandshowingappreciationbyinviting them backandcreatingloyalty
 Presents, rotates and date-checksproductstomaintaincompanyfreshnessstandards
 Helpskeep shelves stockedwhilealsomaintainingbackroom standards
 Effectively merchandisesandcreatesproductdisplays
Lee’s Discount Liquor Varied Dates and Company Roles from April 2007-February 2013
 Assisting customersduringthecheckoutprocesswhileperformingallregisterfunctionsandmaintaining working
knowledgeofcustomerrewardprogram andupdatedpromotions
 Understandthe terminologyof the businessandawarenessof technologychangesinproducts
 Meetand exceededpersonal performance goalsthatare consistentwithcompanystandards
 Reviewed and analyzed actionsat the endof eachday, week, monthandyear to determinehowtobetter implement
timeand plansmoreeffectively
 Strengths include:timemanagement,trainingofstaff, overseeing performancewithinstoreto makeimprovements
andtake correctiveactionwhenneeded
Subway Sandwich Artist, March 2009-January 2010
 Exhibiteda cheerfulandhelpfulmannerwhilegreetingguestsandexplainingmenuoptions
 UsedPOS to recordorders,computeordertotal, accountsformoneyandinventory duringshift
 Checkedandpreparedallitemsto healthandstore standards
 Upheldcompanyvalues of safety, sanitationandimage

2. Liquor Outlet Cashier, August 2008-February 2009
 Accuratelyhandledandpreparedtransactionsonregister,shift audits, safe deposits
 Executedinventories,updatedand analyzed logisticsreports,replenishandvisually merchandisedwhenneeded
 Provide excellentcustomerservicebyclientelingandspecialorderingitemsofinterest
Circle K Keyholder, October 2006-March 2007
 Provided promptandcourteouscustomerservice
 Handlingalltypes of store transactionsforCircleK’s productsandservices
 Stockproducts,replenishfountaindispensaries,maintainattractivedisplays
 Reportinventory, receivedeliveries
Red Robin Line Cook, June 2004-October 2004
 Trainedextensivelyin companystandardoffood preparation:cutting,sautéing,broiling,frying and cookingvarious
mealssuchasmeats, fish, poultry, vegetables, soups, salads,etc.
 Maintainedhealthstandards offood safety and cleanlinesswhilepreparinginatimelymanner
EDUCATION
Silverado High School Las Vegas, Nevada 2000-2004
CERTIFICATIONS AND LICENSES
Health Card
TAM Card
REFERENCES
Angela Lopez, 24/7 Talent (702) 305-6641
Dominic Gallegos, Lee’s Discount Lliquor (702) 272-3010
Marcus Smith, Famous Footwear (702)234-9019