Shannon Kearney has over 20 years of experience in customer service, administrative, and office management roles. She currently works as an Administrative Assistant for Coldwell Banker Vision, where her responsibilities include entering listings into MLS systems, managing agent profiles and listings, greeting clients, and handling various administrative duties. Prior roles include working as an Office Manager, Credit Analyst, and Assistant for companies in the real estate, finance, and automotive industries. She has advanced skills in Microsoft Office, accounting software, and various property management and MLS systems.

1. Shannon Kearney
2841 115th
Ln NW
Coon Rapids, MN 55433
Cell – (952) 353-6281
Shanny70@gmail.com
PROFESSIONAL EXPERIENCE
Coldwell Banker Vision - January 2012 to present
• Entering of all new listings into Northstar MLS
• Managing all listings on MLS for 37 agents currently working in office.
• Entering all listings into our Company Website, including corporate site, Facebook. All Social Media.
• Managing all agent profiles on all sites we use in the system.
• Entering all new agents into system and office products.
• Greeting all clients
• Setting up all conference room dates for all companies in our office.
• Creating Highlight Sheets for new listings and other marketing materials as needed.
• Design and create company Newsletter and E-Newsletter
• Opening and closing office Monday – Friday
• Handle all E-mail correspondence for the front office
• Handle all Book A Showing requests.
• There is a lot of Miscellaneous duties that go throughout the day, every day is different.
SIP Wealth Management
Non Registered Sales Assistant 2012
• Handled all incoming calls
•Greeted and talked to clients for various advisors
• Processed New Business for advisors
• Talked to various companies and did follow up on business being processed
•:Handled all correspondence incoming and outgoing, emailing, faxing writing various letters and memos
•Scanned and downloaded documents from various business websites for each advisor
RSC Equipment Rental
Credit Analyst 2008-2011
● Analyze Commercial Credit Revolving Accounts for approx not limited to 350 accounts ranging
from 100’s of thousands to min of 15.00 dollars for the Region 2 are that includes South Texas and
Oklahoma. This includes our stores across the country and credit/cash customers.
● Analyze of raising credit limits posting of payments, taking and making calls on avgas 40+ per day.
Using DNBI Website to assess companies on a regular basis.
● Obtain and update purchase orders and put into the system for rental contracts.
● Works with high profile accounts that include working with District Managers, Business Development
Managers across the country in house, and working with Cities, Municipalities, State officials for
Construction projects.
● Assist stores in billing and invoicing as necessary
● File on Liens and Bonds for particular projects and jobs.
● This job includes many multi task duties including being able to handle incoming calls and working
several different soft wares at once to obtain information for the customer.
● Customer Service to all incoming and outgoing calls.

2. ● All email correspondence is through Lotus 123, Frequent emails from customers to stores on all levels
of account inquiries.
Kaycan, LTD
Office Manager 2006-2008
● Manage the front office for vinyl siding and window company which includes: answering phones and
working with walk in customers, taking orders, implement them into the system, purchase supplies
from suppliers for inventory and customers.
● Prepared and handled pricing for window orders through various window vendors and Billing all
orders siding and windows in Oracle
● Handle various types of funds for the office from preparing the deposit to Petty Cash reimbursements.
● Handle all correspondence with customers and do various duties for the Branch Manager, including
presentations, memos, letters, set up appointments. Help in the hiring and training of employees.
● Inside sales of vinyl siding and windows, develop relationships with contractors, handle all Incoming
calls/complaints issues etc.
● Help the warehouse leader with various duties, pulling orders as needed, setting up deliveries,
dispatching as necessary for the driver.
● Acted as the corporate liaison for the Human Resources and Credit Dept. on handling credit issues
and handling inside the branch payroll, dispersing of materials for benefits etc..
Diesel & Import Auto/Truck Service, Inc., Blaine, MN 1997 – 2006
Assistant Credit Manager, Marketing Manager & Office Coordinator
● Manage and coordinate inventory by tracking and returning parts inventory and stock. Prepare yearend
inventory documentation. Add new inventory to our Stock Exchange system along with monthly
reports.
● Purchase parts and accessories needed for repairs from various vendors.
● Design and implement marketing plans that include brochures, website improvements, and a monthly
newsletter. Coordinate Yellow Page advertising and Napa advertising promotions.
● Develop, coordinate and distribute marketing materials for the Minneapolis Sportsman Show. Work
the 7-day show selling High Performance Products for Diesel Trucks.
● Manage all new credit inquiries and process credit requests. Work with the treasurer to determine
credit limits for Accounts Receivables.
● Perform internal computer information systems support and coordinate outside support when
necessary. Maintain and update software and purchase IT equipment for 10 desktops in office.
● Assist/back-up front desk with invoicing, Accounts Receivables, phones, and customer inquiries.
● Prepare daily deposit, order office supplies and manage filing system including year-end storage
preparation.
Piper Jaffray, Inc. 1990 – 1994
Administrative Assistant to Advertising Director
● Answered 10 line department phone system. Faxed weekly advertising to newspapers.
● Prepared high volume mailers for various broker lists throughout the company nationwide.
● Wrote memos, letters and all correspondence as needed and completed special duties dictated by the
needs of the department and the company.
EDUCATION
Benilde St. Margaret’s High School St. Louis Park, MN
Signature Customer Service Training In house training
ADDITIONAL QUALIFICATIONS
● Attended various seminars on computers, advertising & marketing.

3. ● Advanced knowledge of Microsoft Word, Excel, Power Point, Publisher, Lotus Notes, Microsoft Outlook,
Microsoft Publisher, Rental Man Software and other word processing programs.
● Peachtree, Quickbooks for accounting
● Inventory management tracking and computer skills.
● (Online programs) Northstar MLS, Coldwell Banker Vision, Book a Showing, Facebook, Twitter, Craigslist and
other sites as well, these are the ones I manage on a daily basis.
STATEMENT:
I believe through all my years in the customer service, finance and administrative industry that I prove to be
very professional and very good at working with people via the office or outside customers. I have a great
ability to work well in a fast paced environment when needed and I am a very reliable person with great
attendance.
References available upon request.