Chris Nash has over 20 years of experience as an office manager and executive assistant. She is skilled at managing administrative operations, resolving issues, and communicating effectively. Nash has a track record of strong organizational abilities, problem solving, and helping businesses achieve their goals. Her background includes roles managing offices for engineering and construction companies.

1. Chris Nash
81 Amherst Avenue • Pittsburgh, PA 15229 • (412) 303-5252 (c) • (412) 415-3567 (h)
giggienash@gmail.com
OFFICE MANAGER / EXECUTIVE ASSISTANT
Hardworking, thorough administrative professional with over twenty years of experience successfully
managing administrative offices and processes. Adept at troubleshooting and resolving issues.
Combines strong planning, organizational and communication skills with the ability to independently plan
and direct high-level business affairs. Trusted advisor, liaison and assistant. Proficient with leading PC
applications including word processing and presentation skills. A strong record of proactive problem
solving, program innovation and high achievement of performance goals. Competencies include:
• Superior oral and written communications.
• Research and preparation of narrative reports.
• Personable and work well with all types of personalities.
• Excellent interpersonal and administrative skills.
• Able to accept responsibility and delegate where needed.
• Community relations.
• Database development.
PROFESSIONAL BACKGROUND
JACOBS ENGINEERING GROUP, Pittsburgh, PA October 2011 – Present
Office Manager January 2015 – Present
Administrative Assistant October 2011 – January 2015
Office Manager
•Responsible for the day-to-day operations of facility management and office procedures relative to on-
site construction trailers.
•Effectively organize, prioritize, and execute tasks to ensure competent management in accordance with
changing priorities and deadlines; report on office operations to senior management.
•Procure and control inventory stock of all office and kitchen supplies as well as office furniture as
required for multiple construction trailers.
•Assist the safety and environmental departments with purchase of materials for on-site operations.
•Event planning: coordinate all aspects of special and lunch events for 10 to 650 staff and craft
employees, both internal to Jacobs and combined Shell/Jacobs events; hired upscale caterers as well
as tent/equipment suppliers; choose menus; facilitate planning meetings with all parties; coordinated
onsite safety and supervised general services activities, etc. to ensure a successful event.
•Maintain office equipment and arrange for any repairs or replacements.
•Coordinate with general services contract manager for maintenance issues.
•Create and implement new and effective systems and processes.
•Conduct clerical interviews and make recommendations of highest rated candidates to senior
management and HR.
•Assist with on-boarding activities for new hires.
•Serve as administrative assistant to the site construction manager and other senior level management.
•Supervised daily activities of fulltime field administrator/administrative assistant.
Administrative Assistant October 2011 – January 2015
• Assist the Director of Operations – Pennsylvania in the day-to-day operations of his role in managing
four offices across the state.
• Assist the manager of marketing, Pittsburgh office, when required.
• Process Customer Satisfaction Surveys via the Jacobs Quality Data System, ensuring surveys are
submitted within the required deadlines.
• Submit invoices for payment via Liquid Office.
• Compile information received from management staff for incorporation into weekly status reports.
• Document control.
• Manage travel arrangements, schedule appointments, and submit expense reports.

2. Chris Nash
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ALCOA, INC., Pittsburgh, PA July 2007 – September 2011
Benefit Appeals Administrator
• Analyzed and researched employee benefit appeals.
• Identified and took action on employee benefit issues that could be resolved without review by the
Alcoa Benefit Appeals Committee.
• Sent acknowledgements and determination letters in response to benefit appeals.
• Prepared summaries and benefit appeal case files for review by the Committee.
• Maintained benefit appeal case information in Remedy database.
• Managed recordkeeping of benefit appeal files.
• Prepared correspondence to employees and vendors.
• Made recommendations for appeals process improvements.
PORT AUTHORITY OF ALLEGHENY COUNTY, Pittsburgh, PA March 1995 – June 2007
Administrative Assistant August 1997 – June 2007
• Provided administrative support, managed confidential correspondence, schedule, travel
arrangements and meetings for Assistant General Manager of Engineering and Construction Division.
• Coordinated monthly Board of Directors Construction and Development Committee Meetings:
collected, reviewed and prepared monthly divisional staff reports and resolutions for Board.
• Managed liaison affairs and facilitated print communications; prepare and edit PowerPoint
presentations, edited and maintained reports, letters, minutes, memos and all other confidential
documentation.
• Directed the distribution of all incoming correspondence, memos, reports and other materials
requiring the attention of the Assistant General Manager and/or Division Managers in an expedient
and efficient manner, prioritizing sensitive material.
• Qualified Pennsylvania Notary Public.
• Appointed Assistant Secretary to the Board of Directors (January 2007).
Secretary to the Manager, Planning Department March 1995 – August 1997
• Provided professional administrative support to the operation of the Planning Department for
manager and six staff personnel.
• Efficiently developed and maintained Planning Library database.
• Effectively managed department finances.
TRAFALGAR HOUSE CONSTRUCTION, Pittsburgh, PA March 1992 – October 1993
Administrative Assistant, Operations Department
• Assisted Project Management personnel in the day-to-day operations of managing numerous multi-
million dollar construction projects, including detailed recordkeeping, extensive file and record
management, scheduling of meetings and travel arrangements.
• Successfully managed multiple start-up and close-out projects simultaneously and interacted
harmoniously with owners, architects and subcontractors.
• Capably handled heavy work load of correspondence and memos (Dictaphone), complex subcontract
agreements, change orders, reports, meeting minutes, transmittals, purchase orders, forms and other
related confidential documents.
• Accurately processed certified payroll.
• Supervised daily activities of department clerk.
PRESBYTERIAN ASSOCIATION ON AGING, Oakmont, PA January 1989 – February 1992
Secretary to Administrator at Westminster Place
• Performed administrative duties relative to the daily operation of a 200-bed Personal Care Boarding
Home.
• Served as Secretary to the Administrator and seven additional managers/staff members.
• Assisted Director of Nursing in the hiring of Certified Nursing Assistants, conducted facility tours to
prospective residents and families as required, and served as receptionist for the facility.
• Supervised part-time evening personnel.
• Nominated Employee of the Year.

3. Chris Nash
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EDUCATION
Community College of Allegheny County, Pittsburgh, PA
Attended Robert Morris College, Pittsburgh, PA
Secretarial Sciences Courses
RELATED PROFESSIONAL TRAINING
• Catapult Microsoft Training Series
• Catapult Computer Training Workshops
• The Pittsburgh Administrative Assistants Conference
• AMA Satellite Briefing for Secretaries and Administrative Assistants
• Myers-Briggs Personal/Interpersonal Skills Development Workshop
• Business Communication
• The Grammar Game
• The Take-Charge Assistant
• Alcoa HIPAA training
• Alcoa Ethics and Compliance Courses
• Smith Driving Course
COMPUTER SKILLS
Microsoft Windows 2010, Word, PowerPoint, Access, Excel, Adobe Reader X,
Windows XP, Internet Explorer, OrgPlus, DesignPro, Remedy, Oracle,
Hewitt TBA and Workflow Systems, Siebel HRPro, Quality Data System, Liquid Office