Yvette Scott seeks an administrative position. She has over 15 years of experience providing executive support, project assistance, and customer service. Her background includes roles in pharmaceutical, healthcare, and technology companies supporting functions like regulatory affairs, drug safety, and project management. She has strong computer skills and experience with databases, scheduling, document management systems, and expense reporting software.

1. YVETTE SCOTT, 3304 PERKINS RIDGE RALEIGH, NC 27610 PH: 919.946.8628
ybscott21@gmail.com
EDUCATION
B.S., Business Management, pursuing.
University of Phoenix, Raleigh, NC
William Peace University, Raleigh, NC
Certification, Network Specialist, 2002
Living Arts College, Raleigh, NC
PROFESSIONAL EXPERIENCE
NNE Pharma Plan, Morrisville, NC, Project/Admin Assistant (Contract) January 2016 – Sept 2016
• Provide project support for Xellia Pharmaceuticals located in Bedford, Oh, 10% travel.
• Edit Transmittals to send to client.
• Upload engineers various documents into new document management system GO, (i.e., specs, RFIs,
shop drawings, permit set). Create memorandums for distribution.
• Coordinate travel arrangements and lodging, meet and greet customers
• Schedule meetings, lunch and learns, reserve conference rooms, vendor interaction for office needs,
keep inventory of all supplies and coffee products, distribute mail, ship packages through FedEx.
• Assist with Sales & Marketing department when needed.
• Assist with Finance department when needed to provide services with accounts payable.
PPD, Morrisville, NC Safety Admin II (Contract) February 2015 – July 2015
• Provide administrative support to Post-Approval Pharmacovigilance (PVG) department
• Safety database entry, quality control, report distribution.
• Program file creation, maintenance, and document management.
• Effectively communicates with program team members and client contacts.
Adreima, Raleigh, NC Customer Service Rep-PT November 2012 – February 2016
• Pre-collections revenue solutions for PB/HB.
• Responsible for all self-pay collections for patients, assisted with training new hires.
• Receive out bound and in bound calls, review patient accounts, submit documentation for research.
• Provide and maintain accurate documentation in patient account notes.
• Prepare and submit primary and secondary insurance claims (Medicare, Medicaid, BCBS, UHC, etc.,)
• Provide professional customer service in a call center setting to patients in a timely manner.
• Negotiate reasonable payment agreements to meet budget needs.
• Process payments and adjustments accordingly.
• Work closely with team leaders, client supervisor, credit and insurance departments to resolve disputes.
State/DMA - Admin Asst/Appeals Coordinator (Contract) September 2010 - June 2011
• Provided support to Program Director for North Carolina Health Choice.
• Heavy calendar management, travel coordination, processed expense reports, prepared
correspondence letters.
• Customer interaction with providers and recipients.
• Create all appeals for consultants review with accurate documentation. Contact affiliates for prior
approvals and verification, create and maintained excel spreadsheets for all appeals.
• Tracking and monitored database maintenance. Run various reports, scheduled meetings and record
action items.
• Create and managed information through soft and hard copy programming.
• Coordinate and managed all meeting materials required for project execution.

2. YVETTE SCOTT, 3304 PERKINS RIDGE RALEIGH, NC 27610 PH: 919.946.8628
ybscott21@gmail.com
Grifols, Clayton, NC Admin Associate/Drug Safety Asst (Contract) December 2007 - April 2010
• Provided support to Sr. Director of RA, Sr. Director of GDS, Pharmacovigilance, Director of RTL and
medical staff. Arranged domestic / international travel, processed expense reports, prep and assisted
with FDA audits, scheduled meetings, create Power Point presentations. Screened calls, created contact
reports, heavy calendar management, customer service internally and externally.
• Safety database entry of adverse events, quality control, and report distribution provide vendor contact,
research and retrieved abstracts article for current adverse events.
• Create org charts, monitored supplies for all equipment, order supplies, process queries and letters to
physicians, prepared correspondence letters.
• Processed and maintained CA's CDA's and Master Agreements. Coordinate, prepare, or review
regulatory submissions for domestic or international projects.
• Ability to act independently and take initiative, assist with labeling, batch records, specification sheets, or
test methods for compliance with applicable regulations and policies. Scheduled production and monthly
meetings.
Yvette Scott.B.S. Page 2 of 3
Wake Med, Raleigh, NC Credentialing Coordinator (Temp) May 2007 - November 2007
• Performed system wide credentialing for initial and reappointment to the Medical staff at Wake Med,
Health and Hospital.
• Provided support to management and other departments associated to the credentialing process,
• Maintain the confidentiality of medical staff records, make sure all PSP was in compliance with Joint
Commission Bylaws, and assist with coordinating orientation for new Physician's, maintained and
monitored credentials and privileges on a regular basis for medical staff.
Schwartz BioSciences, Raleigh, NC Executive Assistant/RA Assistant (Temp) July 2006 – January 2007
• Provided support to U.S. Head of RA and staff,
• High level of customer service internal and external, travel arrangements, hotel reservations, ground
transportation,
• Scheduled meetings, process expense reports, process invoices in SAP, assist with the review of
product promotional materials, labeling, batch records, specification sheets and document management.
• Coordinate, prepare, or review regulatory submissions for domestic or international projects.
Quintiles, Inc., RTP, NC Executive Administrative Assistant November 2000 - April 2006
• Provided support to Global IT SVP of Product Development.
• Responsible for extensive travel arrangements domestic/international, hotel reservations, and ground
transportation.
• Ability to act independently and take initiative to delegate task to direct reports in manager's absence
when appropriate, prepared correspondence letters.
• Conduct research, compile data and prepared paper work in consideration for executives, committees
and board of directors.
• Managed department operations, invoicing, vendor contacts, maintained a tracking system for training
folders to make sure all staff was in compliance with SOP's.
• Prepared and processed all paper work for new hires, training, orientation and software.
• Responsible for the coordination and planning of facility needs within the department, i.e. space,
equipment/software. Managed projects as specified by SVP.
• Screened calls, coordinate team builds, transport all staff to one location for workshops.
• Coordinate services for events, such as accommodation and transportation for participants, facilities,
catering, signage, displays, special needs requirements, printing and event safety.
• Prepared invoices, reports, memos, letters, Spreadsheets, and presentations.

3. YVETTE SCOTT, 3304 PERKINS RIDGE RALEIGH, NC 27610 PH: 919.946.8628
ybscott21@gmail.com
PROFESSIONAL DEVELOPMENT
• Certificate-Management Skills for Administrative Professional, 2009
• Certificate-Stepping up to Leadership for Administrative Professional 2009
• Certificate-Project Management for the Administrative Professional, 2008
• Completion of NetG customer Service and HIPAA Certification, 2012
• Certificate-Time Management and Organizational Skills, 2005
• Certificate-How to Excel as an Administrative Professional, 2005
• Certificate-Effective Communication, 2005
• Certificate-Kersey Temperament Sorter, 2005
• Certificate-PeopleSoft Requisition and Approval Training, 2005
• Certificate - Better Business Writing, 2004
• Certificate- CS 1.2- Using Basic Customer Service, 2004
• Certificate - CS 1.1- Introduction to Customer Service, 2003
• Certificate - Privacy Awareness: Basic Training, 2002
• Certificate- (ERES) Electronic Records and Signatures, 2003
Yvette Scott. B.S. Page 3 of 3
COMPUTER EXPERIENCE
Database: EPIC Maestro Care, MS Access, CACTUS, EmTrac Credentialing Database, Expense Report
Concur, Oracle, PeopleSoft, SAP Database, SharePoint, GO, Nerac, Trackwise, Primo, Safety Tracker (STS)
and Aers.
OS: Windows 95, 98, XP, 07, 13, Mac-Software: MS Office 13 and previous versions, Front Page, MS Project,
Maximo, HTML 3.0/4.0, Lotus 123, WordPro. Visio, QuickBooks, Action Request System (Remedy), SRM,
Photoshop,
Internet navigation: Netscape, Explorer, Mozilla Firefox
Email: Lotus Notes, GroupWise, Microsoft Outlook