1. KAREN L. BALASCHAK
4 Drayton Hall Rd. 440-258-7356
Simpsonville, SC 29681 karenbalaschak@gmail.com
PROFILE
 Human Resources Manager with over 15 years of extensive experience in employee recruitment
and retention, conflict resolution, HR records management, HR policies and procedure
development.
 Demonstrated success in negotiating win-win compromises, developing personnelmanuals,
corporate policies, job descriptions and management reports.
EMPLOYMENT
Howard, Wershbale & Co., Cleveland, OH 8/2000 – 6/2014
Certified Public Accounting & Consulting Firm 2007 – 2014 (part-time)
Human Resources Manager
 Was responsible for all recruitment efforts for the firm.
 Assisted in opening our new Columbus office, guiding the start up, recruitment and HR
management for the office.
 Was in charge of the Firm’s annual Internship program.
 Conducted new-employee orientations, set up and monitor the Firm’s mentor programs.
 Developed, recommended, and implemented personnelpolicies and procedures.
 Worked directly with and advising Principals (i.e. CEO and Management Committee) on
personnelissues.
 Maintained & updated Firm’s Personnel and Policies & Procedures Manuals.
 Fostered a teamwork/open-door environment conducive to positive dialogue across the firm.
 Employee relations including employee counseling,outplacement assistance,and exit
interviewing.
 Supervised the Firm’s administrative staff.
 Assisted with administering the Firm’s benefits and wellness plans.
 Organized and oversaw the annual Employee Performance Evaluation program.
 Recommended new approaches,policies, and procedures to foster continual improvements within
the firm.
 Maintained compliance with Federal and State employment laws.
 Assisted HR Director with setting the Firm’s compensation policy for all new hires.
 Was responsible for completing applications/requirement for various awards programs for the
firm; which has led the Firm to be a NorthCoast 99 winner 11 consecutive years along with other
Best Places to work recognitions.
Charter One Bank, Cleveland, OH 1996-2000
Project Administrator 1999-2000
 Tracked performance of the Retail Banking Division’s Call Center.
 Developed detailed monthly performance reports on over 100 Call Center agents that was used to
determine promotion, coaching and termination of agents.

2. KAREN L. BALASCHAK PAGE 2
Charter One Bank (Continued)
Senior HR Assistant 1996-1999
 Coordinated Internal Recruiting for the bank through the Career Management Program.
 Management the temporary staff agency relationship for the bank.
 Prepared and analyzed monthly reports on temporary expenses incurred throughout the
organization; which led the Bank to enter a Temporary Agency partnership to help lower
temporary expenses.
 Produced weekly reports to track both open and filled positions within the Cleveland Division.
 Computed ESOP distributions for former employees.
 Resources for general HR needs.
Sherwin William Company, Cleveland, OH 1995-1996
Color Brands Division Support Specialist
INTERNSHIP
The Credit Bureau of Toledo; Toledo, OH 1993-1994
 Designed and implemented a Telephone Etiquette Training Program, resulting in higher customer
service satisfaction from our customers.
 Created a Job Aid for Managers to use when placing Employment Advertisements.
 Evaluated Performance Appraisal System and recommended changes to improve the system.
Credit Reporting Department:
 Worked part time in the Credit Reporting Department to help with college expenses.
EDUCATION
University of Toledo; Toledo OH 1994
BBA- Human Resource Management
AFFILIATIONS:
Society of Human Resource Management
Cleveland Society of Human Resource Management